Calgary - Marlborough Mall to Surrey

"Still dreaming about this trip! ✨ It’s hard to put into words how much I enjoyed this experience. Every moment felt special, and the memories made here are definitely going to last a lifetime. Huge thanks to everyone 10/10

Trip Date: 2026-03-28 07:25 am

Edmonton - Mill Woods to Calgary - Downtown 9 Ave SE

Adrian is awesome, friendly, top class..and the bus is neat

Trip Date: 2026-03-10 09:00 am

Golden to Surrey

Trip Date: 2026-03-05 11:55 am

Edmonton South to Calgary - Westbrook Mall

Buses arrived on time and leave on time. Driver advised patrons rules on the bus and very courteous. Safe and Good value for your money

Trip Date: 2026-02-16 02:00 pm

Calgary - Marlborough Mall to Merritt

Trip Date: 2026-02-15 07:25 am

Chase to Hope

Trip Date: 2026-01-15 03:10 pm

Edmonton South to Calgary - Marlborough Mall

I appreciate Adrian's professionalism and care of the passengers today. We got safely to Calgary after 2 stops on the highway due to bus concerns. He kept us informed and no one on the bus seemed worried about it as we have all been on Rider Express prior and had great experiences prior.

Trip Date: 2026-01-12 08:40 am

Edmonton South to Calgary - Westbrook Mall

Trip Date: 2025-12-01 06:30 pm

Edmonton Downtown to Red Deer

It's too nice

Trip Date: 2025-11-24 03:00 pm

Edmonton Downtown to Calgary - Marlborough Mall

Most of the drivers are very good. I had a female driver from Edmonton to Calgary, she was terrible. Her driving was crazy, very impolite not friendly at all. Didn't help me and I am handicapped. She was more worried about her looks and nails.

Trip Date: 2025-11-20 01:00 pm

Edmonton Downtown to Calgary - Crossiron Mills

Disappointing pickup and dropoff points. You cannot do this on sidewalk for safety considerations. Also people with reduced abilities face risk of falling and have to carry baggages around. Driver dropped off passenger and took off without ensuring passenger picked up all their baggages Bus windshield top half very dirty passengers can hardly see the road signs ahead to know where they are! Driver driving was good.

Trip Date: 2025-11-19 01:00 pm

Kamloops to Surrey

Great bus service. Rider Express is much better quality then E-Bus. E-Bus broke down on the way to my destination one time. Rider Express never did that to me.

Trip Date: 2025-11-06 04:15 pm

Hope to Surrey

Drivers are friendly. And know how to drive. Buses are clean and on time.

Trip Date: 2025-10-26 08:55 am

Calgary - Westbrook Mall to Salmon arm

VERY GOOD SERVICE

Trip Date: 2025-10-12 08:00 am

Calgary - Marlborough Mall to Golden

On September 29, 2025, a traffic incident east of Revelstoke prevented my bus from arriving in Golden. Due to the nature of the incident, the highway was closed for the night. Rider Express sent a bus from Calgary to pick up passengers from Golden and down the line to Calgary. Very impressive.

Trip Date: 2025-10-07 07:25 am

Edmonton Airport YEG to Calgary - Crossiron Mills

This is my second time on Rider Expenses. I enjoy my trip. Excellent drivers.

Trip Date: 2025-10-04 11:05 am

Calgary - Westbrook Mall to Vancouver

I'm very impressed with Rider Express and I always hope it will continue to keep the high standard of cleanliness, safety, comfort, efficiency, clarity, and ease. I plan on using rider express from westbrook for many years into the future. Thank you.

Trip Date: 2025-09-16 08:00 am

Salmon arm to Surrey

I returned to Surrey from Salmon Arm, B.C. On September 21,2025. The bus left Salmon Arm 50 minutes late but time was made up travelling and arrived in Surrey approximately 25 minutes late. Trip was pleasant and most of all arrived safely at my destination. I will definitely recommend Rider Express to anyone requiring bus transportation.

Trip Date: 2025-09-21 02:10 pm

Sicamous to Vancouver

I thought the bus was great. OK seats for short people. Wi-Fi good. Charging OK. On time was very acceptable. The first driver didn't know how to release the brakes and she called another driver to figure out how. THat caused the arrival delay. The general service was great. I would do this again

Trip Date: 2025-09-21 01:45 pm

Golden to Salmon arm

I already waxed poetic about Rider Express service from Salmon Arm to Golden so won't repeat my self for Golden to Salmon Arm. Suffice it to say that I truly appreciate your service and your drivers. Thanks again. If I ever have a bad experience on a trip, you will be the first to know about it. Norma Ballendine Golden BC

Trip Date: 2025-09-19 11:55 am

Kamloops to Surrey

Trip Date: 2025-09-19 04:15 pm

Banff to Vancouver

Dear Sir / Madam Just completed the Banff to Vancouver sector. Delighted to have arrived safely. However your customer service elements did not meet my expectations. The lady driver from Banff to the change over was very unfriendly and not customer driven. The driver from the change over to Vancouver was just as bad ....thought I was on a prision bus. I think your drivers need to attend a customer service training course.

Trip Date: 2025-09-21 09:40 am

Revelstoke to Salmon arm

Trip Date: 2025-09-19 12:50 pm

Calgary - Marlborough Mall to Vancouver

Me and my Daughter travelled together and it honestly one of the best trips we had :). I enjoy the views, definitely recommend during the day trips. Thank you.

Trip Date: 2025-09-20 07:25 am

Edmonton South to Calgary - Downtown 4 Ave SE

Great trip, great driver. Bus arrived on time and we got to our destination early.

Trip Date: 2025-09-20 01:30 pm

Red Deer to Calgary - Downtown 9 Ave SE

Trip Date: 2025-09-19 10:35 am

Kamloops to Chilliwack

Bus trip was quick and efficient.

Trip Date: 2025-09-18 04:15 pm

Edmonton Airport YEG to Calgary - Marlborough Mall

The driver was awesome. So nice and so professional. Felt very safe too. I also had to change my ticket last minute to an earlier bus and someone helped me over the phone who was also very kind and helpful. First time with Rider Express. Very impressed!

Trip Date: 2025-09-17 09:10 am

Edmonton - Mill Woods to Calgary - Crossiron Mills

All good. Thank you.

Trip Date: 2025-09-15 01:45 pm

Edmonton South to Red Deer

Trip Date: 2025-09-15 06:30 pm

Edmonton South to Calgary - Westbrook Mall

There is never an issue when Jose drives he is one of your best drivers always polite and helpful

Trip Date: 2025-09-16 08:40 am

Revelstoke to Salmon arm

Drives very well. But he did pull over (I thought the bus had broken down), no…he just got out of his seat came up and kind of yelled for someone to turn off the beeping. It was an annoying sound but couldn’t he just have ask over the speaker.

Trip Date: 2025-09-15 12:50 pm

Edmonton Airport YEG to Calgary - Westbrook Mall

Excellent service, the driver watched out for our elderly dad who was travelling on his own.

Trip Date: 2025-09-15 04:00 pm

Red Deer to Calgary - Westbrook Mall

It was a good experience..Things can always be imoroved,but the journey was as comfortable as it can be in those seats.Enough stops to get food.Drivers were very friendly.

Trip Date: 2025-09-14 08:35 pm

Kamloops to Vancouver

Trip Date: 2025-09-14 04:15 pm

Edmonton South to Calgary - Downtown 4 Ave SE

I had a great trip from Edmonton to Calgary with a lovely young woman. Great driver and very courteous. Thank you! I will definitely recommend Rider Express to friends and family.

Trip Date: 2025-09-14 01:30 pm

Calgary - Marlborough Mall to Banff

Trip Date: 2025-09-14 07:25 am

Edmonton - Mill Woods to Calgary - Crossiron Mills

Best driver 10/10

Trip Date: 2025-09-14 01:45 pm

Edmonton - Mill Woods to Calgary - Marlborough Mall

The experience with rider express was good and she is very nice and cooperative overall the experience is good

Trip Date: 2025-09-14 01:45 pm

Edmonton Downtown to Calgary - Marlborough Mall

Even though there was an accident heading out of Edmonton which made the bus run late, he refused to let anyone get out in Red Deer to stretch their legs etc. I understand you have a schedule but I don’t believe 5-10 minutes would have made a difference anyway. I’m sure you were going over the speed limit to maintain your time as well. On my way to Edmonton on Thursday, September 11, the driver was actively on person calls during the trip and that is not ok! It’s distractive driving and you put all your passengers at risk. I only know it was personal calls because I was sitting directly behind the driver.

Trip Date: 2025-09-14 03:00 pm

Salmon arm to Vancouver

Ran to time, arrived 15 mins early. Comfortable bus, pleasant journey. Good value.

Trip Date: 2025-09-06 02:10 pm

Salmon arm to Kamloops

I take this bus every few weeks The drivers are always professional and the bus seems clean. Usual arrives on times. You never know what happens with traffic. I depend on this bus. Thanks

Trip Date: 2025-09-12 02:10 pm

Salmon arm to Vancouver

The bus left Salmon Arm on time heading to Vancouver. Driver changed at Kamloops where we had a 30 minute stop. We arrived in Vancouver earlier than expected. It was a comfortable ride.

Trip Date: 2025-09-06 02:10 pm

Calgary - Marlborough Mall to Salmon arm

The driver was very competent and polite. He told everyone to limit phone calls and to wear headphones if using a device. Consequently, the trip was mostly very peaceful. He followed the schedule and was pleasant in answering questions. The bus was really comfortable. There are no seat back drop-down tables but that was not a big deal.

Trip Date: 2025-09-13 07:25 am

Edmonton South to Calgary - North

Trip Date: 2025-09-13 03:30 pm

Edmonton South to Calgary - North

Punctual. Comfy. Great will book again

Trip Date: 2025-09-13 03:30 pm

Salmon arm to Surrey

Drivers are good. It was a smooth and peaceful ride. There was a little bit of delay but i like that they email me to inform that there will be a 10 minutes delay. It was my first time taking the bus and I sure did enjoy it.

Trip Date: 2025-09-12 02:10 pm

Red Deer to Calgary - Downtown 9 Ave SE

Trip Date: 2025-09-12 10:35 am

Calgary - Westbrook Mall to Vancouver

I was not very impressed with this service, the wifi on the bus was horrible, I couldn't watch videos or send messages. The seats were very uncomfortable, my tailbone is killing me, we stopped in in either Revelstoke or Kamloops and the driver wouldn't let us get out to stretch our legs or have a quick smoke, then she got on the bus after dealing with the new passengers and we sat there for another 10 minutes. I am very dissatisfied with your service and will probably not use it again in the future, only being allowed to get off and stretch your legs twice on a 12 hour ride is ridiclious.

Trip Date: 2025-09-10 10:30 pm

Banff to Kamloops

Had a great trip from Banff to Kamloops. Driver was excellent and very helpful and courteous. Will definitely recommend and travel with you again!

Trip Date: 2025-09-11 09:40 am

Merritt to Vancouver International Airport (YVR)

Great trip quite and comfortable

Trip Date: 2025-09-10 05:05 pm

Edmonton Airport YEG to Calgary - North

Jose was a great driver. The bus arrived exactly when it was scheduled. It was extremely clean. Super comfy ride. I loved not having to drive and being able to focus on the scenery among other things. Thanks a lot for the ride.

Trip Date: 2025-09-10 09:10 am

Calgary - Westbrook Mall to Revelstoke

Great driver clean bus good timing

Trip Date: 2025-09-09 08:00 am

Edmonton South to Calgary - Westbrook Mall

Trip Date: 2025-08-02 06:30 pm

Red Deer to Calgary - Westbrook Mall

Excellent Service! I travel with Rider Express quite often in BC & Alberta. I have never been disappointed with the service! Thank you! 😊

Trip Date: 2025-09-09 10:35 am

Red Deer to Calgary - North

Very comfortable trip, the driver is very polite, friendly and professional. I enjoyed the bus trip a lot. Thank you for the great service.

Trip Date: 2025-09-08 05:25 pm

Red Deer to Calgary - Westbrook Mall

Trip Date: 2025-09-08 10:35 am

Kamloops to Vancouver

Brent was great! It took us about 12 hours to get from Kamloops to Vancouver due to road closures (fire, accidents). But he made it as enjoyable as possible! My friend and I very much appreciated being taken care of by Brent. He would share small facts about the surroundings, ensured the brakes were safe, made sure we knew we would get a stop for food. Made the best of an unpleasant situation!

Trip Date: 2025-09-05 06:40 am

Kamloops to Vancouver

The driver of this bus did an extremely good job.

Trip Date: 2025-09-07 04:15 pm

Calgary - Westbrook Mall to Sicamous

great ride, safe driver. Could have used a small stool on ground getting up and down off the bus. It is a big step for a short old lady.

Trip Date: 2025-09-06 08:00 am

Calgary - Westbrook Mall to Kamloops

Trip Date: 2025-09-04 08:00 am

Salmon arm to Vancouver

Trip Date: 2025-09-06 02:10 pm

Calgary - Westbrook Mall to Sorrento Westbound

Trip Date: 2025-09-06 08:00 am

Red Deer to Calgary - Downtown 9 Ave SE

Trip Date: 2025-09-05 10:35 am

Banff to Vancouver

Comfortable,Good value,Reliable service, Stunning journey

Trip Date: 2025-09-05 09:40 am

Calgary - Westbrook Mall to Salmon arm

Very nice trip

Trip Date: 2025-09-04 08:00 am

Edmonton South to Calgary - Downtown 9 Ave SE

It was a comfortable ride. Not hot or chilly from the air conditioner, it was just right.

Trip Date: 2025-09-04 06:30 pm

Kamloops to Abbotsford

The driver was great felt very safe during the trip.

Trip Date: 2025-09-04 04:15 pm

Calgary - Westbrook Mall to Revelstoke

I don’t have any complaints with your service … your personnel are friendly when asked for information …. Speak clearly when giving instructions. I am elderly and appreciate their patience with my slow movements. I have been travelling to and from Calgary once or twice a year, I know that isn’t very much, but I do appreciate your service. Thank you. 💕

Trip Date: 2025-09-03 08:00 am

Golden to Surrey

Trip Date: 2025-09-03 11:55 am

Red Deer to Calgary - Westbrook Mall

Loved it! excellent connections. The seats could be a little it more comfy for the long distance rides but otherwise it was a safe and pleasant journey. The staff and bus drivers were very nice. :)

Trip Date: 2025-08-21 05:25 pm

Calgary - Marlborough Mall to Sicamous

Excellent bus driver. I noticed her being especially kind and helpful to a mobility challenged elderly fellow. Another lovely trip. Thank you! Joy

Trip Date: 2025-09-03 07:25 am

Chase to Vancouver International Airport (YVR)

A big Thank You! to Rider Express Customer Service Team for resolving my problem quickly and professionally. I'm a loyal Rider Express customer from a BC small town.

Trip Date: 2025-09-04 03:10 pm

Chilliwack to Vancouver

Very impressed with the service provided. The drivers to and from Chilliwack were helpful, courteous, and had a sense of humour when using the speaker system for messages with customers. I would use your service again!! Thank you... one suggestion: we were asked to wear seat belts going to Chilliwack, not all seats have enough length in the belt to complete attachment for rider safety.

Trip Date: 2025-09-01 09:25 am

Calgary - Westbrook Mall to Vancouver

Trip Date: 2025-08-29 10:30 pm

Canmore to Vancouver

The washroom is very smelly, everytime someone open the door the whole car smell like washroom. Otherwise, the trip was smooth.

Trip Date: 2025-08-31 09:05 am

Edmonton South to Calgary - Crossiron Mills

The trip was smooth and stress-free. No delays, we arrived just in time. The bus was comfortable

Trip Date: 2025-08-30 06:30 pm

Kamloops to Surrey

Trip Date: 2025-08-29 06:30 am

Salmon arm to Vancouver

everything excellent

Trip Date: 2025-08-30 02:10 pm

Red Deer to Calgary - Westbrook Mall

It was a quick ride to Calgary I appreciate it

Trip Date: 2025-08-28 08:35 pm

Calgary - Westbrook Mall to Kamloops

I appreciate the bus driver speaking to the passenger who kept waking me up who was yelling on his phone I thought I had a very nice bus driver and I would take the bus again.

Trip Date: 2025-08-28 10:30 pm

Edmonton Downtown to Calgary - Downtown 4 Ave SE

Trip Date: 2025-08-28 01:00 pm

Banff to Vancouver

Both drivers were fantastic and very professional. Thank you so much. It was a beautiful ride.

Trip Date: 2025-08-27 09:40 am

Chase to Vancouver

Very good drivers again! Friendly and nice! A lot of traffic or whatever was the reasonfor 1 hour delay in the end, what was not so nice. But yes, all in the end was good again:)! Thx one more time for this safe bus journey!

Trip Date: 2025-08-27 03:10 pm

Edmonton Downtown to Calgary - Westbrook Mall

On time, no issues; bus was clean

Trip Date: 2025-08-17 03:00 pm

Edmonton Downtown to Calgary - Westbrook Mall

Accommodating for disabled person. On time, no delays, clean washroom and spacious. The driver informed the passengers for stopping and how many minutes to stay so that passengers aware. Driver also always checking passengers on board. I am happy for my first time taking the Rider Express .

Trip Date: 2025-08-26 03:00 pm

Edmonton South to Calgary - Westbrook Mall

What do I need to say Adrian iis the best you should have more drivers like him pleasant kind he should get a raise

Trip Date: 2025-08-26 08:40 am

Edmonton South to Calgary - Downtown 9 Ave SE

Comfortable and clean buses, there are occasional stops, all were adequate. Experienced drivers. There were no incidents. Everything Is Comfortable

Trip Date: 2025-08-25 06:30 pm

Edmonton South to Red Deer

Could You have Better Security Inboarding People at Bus Stops i think Safety First Class

Trip Date: 2025-08-25 03:30 pm

Salmon arm to Vancouver

Great drive from Salmon Arm to Vancouver. The driver bypassed the ‘red’ highway section, by going through Aldergrove which was a timesaver and interesting. He drove well, even on some narrow roads. Good job, Larry!

Trip Date: 2025-08-24 02:10 pm

Edmonton Airport YEG to Calgary - Crossiron Mills

The overall experience with rider express was flawless. The service was on point with a nice and clean bus and honestly with such a friendly driver.

Trip Date: 2025-08-23 11:05 am

Salmon arm to Vancouver International Airport (YVR)

The trip from Salmon Arm to Vancouver airport on August 23 was a very enjoyable experience. We had two different bus drivers. They were both excellent drivers. Our driver, Darrill, from Kamloops to the airport was exceptional in that he took the trouble to return the iPad my husband forgot on the bus to our hotel (Radisson Blue). He noticed the iPad when it fell on the floor and turned around to return it to us. Luckily my husband had mentioned where we were staying. After a very long day driving it was extremely kind of him to make such an effort. You can be proud to have such a conscientious driver! M. Vezzani

Trip Date: 2025-08-23 02:10 pm

Kamloops to Vancouver International Airport (YVR)

Trip Date: 2025-08-24 04:15 pm

Edmonton Downtown to Calgary - Westbrook Mall

Great experience. The bus was on time and the driver was very courteous and professional.

Trip Date: 2025-08-23 03:00 pm

Kamloops to Vancouver International Airport (YVR)

Better wifi

Trip Date: 2025-08-23 04:15 pm

Salmon arm to Vancouver International Airport (YVR)

We had two excellent drivers, particularly the driver Gerald from Kamloops was extremely helpful. We left our iPad on the bus and he brought it to our hotel ( as I had mentioned wherewe were staying. That was such a kind thing to do after a long day driving. This was our first trip on the bus from Salmon Arm to Vancouver Airport. It is something we will recommend to everybody. M. And P. Vezzani

Trip Date: 2025-08-23 02:10 pm

Kamloops to Abbotsford

The driver was amazing with his with and funny announcement, setting the right tone for a safe travels.

Trip Date: 2025-08-23 04:15 pm

Kamloops to Surrey

All good 10/10.. Only problem is Talking over the phone should not be allowed more than 2-5 min .. was guy at the back frkn entire my trip was talking soo loudly 2-3hrs continuous

Trip Date: 2025-08-23 04:15 pm

Salmon arm to Kamloops

Trip Date: 2025-08-23 02:10 pm

Edmonton Downtown to Calgary - Downtown 9 Ave SE

I appreciate the driver’s friendliness and great service — made my commute from Edmonton to Calgary a pleasant experience.

Trip Date: 2025-08-22 08:10 am