Edmonton South to Calgary - Westbrook Mall
A glitch when booking online, sent email and received a very prompt response (only 30 min plus it was outside of ‘typical’ office hours) with glitch fixed, and new ticket with correct information in my inbox!! Bravo!!!! I chose Rider Express as I find the buses clean, seats comfortable AND always a very efficient loading, on time departure and arrival. Staff is friendly and very clear on expectations on the bus as to ensure everyone’s experience is good. There is a reason I continue to take Rider Express vs another line or driving to/from Calgary. I have also recommended to others, and they had the same experience too!
Trip Date: 2024-11-07 06:30 pm
Red Deer to Calgary - Westbrook Mall
Right on time. Very pleasant ride and courteous driver
Trip Date: 2024-11-06 04:50 pm
Edmonton South to Calgary - Westbrook Mall
The bus was on schedule and the driver was very nice. Thank you for the enjoyable ride.
Trip Date: 2024-11-06 03:10 pm
Edmonton South to Calgary - Marlborough Mall
I love the smooth running ride. Thank you 👍
Trip Date: 2024-11-05 03:10 pm
Edmonton South to Calgary - Westbrook Mall
No Complaints
Trip Date: 2024-11-05 08:45 am
Edmonton Downtown to Calgary - Marlborough Mall
Trip Date: 2024-11-05 06:00 pm
Edmonton Downtown to Calgary - Downtown 9 Ave SE
Driver you ride safely. Cleanliness. Top class.
Trip Date: 2024-11-04 06:00 pm
Edmonton Downtown to Calgary - Downtown 9 Ave SE
Left on time and arrived a few minutes early. Smooth ride
Trip Date: 2024-11-03 11:00 am
Edmonton South to Calgary - Marlborough Mall
Trip Date: 2024-11-02 10:30 am
Edmonton Downtown to Red Deer
We have been purchasing our elder sisters ticket for awhile now. This has been an excellent service ! Friendly & on schedule makes her travel so much easier ! Thanks !
Trip Date: 2024-11-02 10:00 am
Edmonton South to Calgary - Westbrook Mall
Wonderful driver who helped me as I am
Physically handicapped. Clean comfortable seats. On time service. I will use them again.
Trip Date: 2024-11-02 03:10 pm
Edmonton South to Calgary - North
It was comfortable, joyful and time efficient trip.
Trip Date: 2024-11-01 08:45 am
Edmonton South to Calgary - Westbrook Mall
Great Driver and a peaceful ride
Trip Date: 2024-10-31 08:45 am
Edmonton South to Calgary - Westbrook Mall
It was great ride
Thank you so much!
Trip Date: 2024-10-31 08:45 am
Edmonton South to Calgary - Westbrook Mall
I would like to commend exceptional work of the bus driver, this man deserves a raise =) Very comfortable bus as well
Trip Date: 2024-10-30 08:45 am
Edmonton South to Calgary - Westbrook Mall
Trip Date: 2024-10-30 08:45 am
Edmonton South to Calgary - North
Trip Date: 2024-10-29 03:10 pm
Edmonton South to Calgary - Downtown 9 Ave SE
Travelled tue oct 29 2024 morning from edmonton to calgary. Driver was so friendly, great service, and I felt so comfortable during my entire travel.
Trip Date: 2024-10-29 08:45 am
Edmonton Downtown to Calgary - Marlborough Mall
Trip Date: 2024-10-29 02:30 pm
Edmonton Downtown to Calgary - Westbrook Mall
Bus was clean. Arrive on time and driver was amazing.
Trip Date: 2024-10-28 02:30 pm
Red Deer to Calgary - Westbrook Mall
Everything was great 👍
Trip Date: 2024-10-26 04:50 pm
Edmonton Downtown to Calgary - North
Trip Date: 2024-10-25 06:00 pm
Edmonton South to Calgary - Westbrook Mall
The ride was 5star. The driver very nice and polite. This is my 2nd time I have come across this driver. Thumbs up to him. The bus was very clean
Trip Date: 2024-10-25 08:45 am
Edmonton South to Red Deer
Have a pick-up location in or close to Sherwood Park for the Red Deer/Calgary route, so passenger does not have to get to downtown or south Edmonton to catch the bus.
Trip Date: 2024-10-24 06:30 pm
Edmonton South to Red Deer
awesome
Trip Date: 2024-10-24 06:30 pm
Edmonton Downtown to Calgary - Marlborough Mall
Trip Date: 2024-10-24 06:00 pm
Edmonton South to Calgary - Downtown 9 Ave SE
Great way to travel. The buses are clean and comfortable and the staff friendly and helpful.
Trip Date: 2024-10-23 06:30 pm
Edmonton South to Calgary - Westbrook Mall
Thanks for your services.
Trip Date: 2024-10-23 08:45 am
Edmonton South to Calgary - Westbrook Mall
Unfortunately, this was the least pleasant of the three legs of my trip. I was seated close to the back of the bus, so I could be nearer to the washroom. This ended up being a total mistake. A young Mother, with her elderly Mother accompanying her for support, had purchased a ticket for her young son. He was between two and three years old, and he was not well behaved. For most of the bus trip on this leg, the young boy was crying or whining. I attempted to use my ear buds and music to drown out the noise, but to no avail. I wish I had have chosen to be seated near the front of the bus, to be perfectly honest. Furthermore, the washroom had not been cleaned before I had a chance to use it. What was left for me to discover underneath the toilet lid was totally disgusting. I know that Rider Express is capable of providing a better experience than the one I had from Edmonton to Calgary.
Trip Date: 2024-10-22 06:30 pm
Edmonton Downtown to Calgary - Westbrook Mall
It was a fantastic ride! I would definitely use every time I travel from Calgary to Edmonton.
Trip Date: 2024-10-18 08:15 am
Edmonton South to Calgary - Downtown 9 Ave SE
Trip Date: 2024-10-22 08:45 am
Edmonton South to Calgary - Westbrook Mall
Hello I had purchased a ticket and missed my bus.
Trip Date: 2024-10-20 06:30 pm
Edmonton South to Red Deer
Very good
A-1
5 star
Trip Date: 2024-10-18 06:30 pm
Edmonton Downtown to Calgary - Downtown 9 Ave SE
Thank you to Jose the Driver, we forgot our binder with documents and we catch him, very gentle person!
Trip Date: 2024-10-19 10:00 am
Edmonton South to Calgary - Westbrook Mall
I have ridden with driver Adrian a few times and am happy to see him as the driver. He is clear and detailed with expectations (e.g. timeliness, status of the trip, bus rules, stops) and friendly in his communications. The bus ride feels safe. Please pass on appreciation to your Edmonton/Calgary driver Adrian!
Trip Date: 2024-10-12 10:30 am
Edmonton South to Calgary - North
Trip Date: 2024-10-17 08:45 am
Edmonton Downtown to Calgary - Westbrook Mall
My drivers were courteous and delivered us on time to our destination! On both of my trips, the drivers mentioned the seat belts, length of telephone conversations and the sound of electronic devices. That is really appreciated as I have been the victim of having to listen to someone talking on a phone for 3 hours! People need to be reminded every time! The only negative comment I have is that as a senior I feel unsafe at the downtown Edmonton depot. Especially, when I once came on a later bus and was waiting for a ride in the dark. I wish there was a building that we could enter to wait for bus departures and upon our return.
Thank you for the great service. Nancy
Trip Date: 2024-10-10 02:30 pm
Edmonton South to Calgary - Westbrook Mall
Trip Date: 2024-10-16 03:10 pm
Edmonton Downtown to Calgary - Marlborough Mall
Rider express very clean, good service, smooth ride and excellent driver definitely will ride again.
Trip Date: 2024-10-16 08:15 am
Edmonton South to Calgary - Downtown 9 Ave SE
Quick and easy service. The driver wasn't going to let me bring my bag on board but had a change of heart after. I'm not a child.
Trip Date: 2024-10-16 03:10 pm
Edmonton South to Calgary - Westbrook Mall
Has been great service will always travel with rider express
Trip Date: 2024-10-15 08:45 am
Edmonton South to Calgary - Marlborough Mall
Trip Date: 2024-10-13 06:30 pm
Edmonton South to Calgary - Westbrook Mall
Very comfortable ride very polite staff
Trip Date: 2024-10-13 03:10 pm
Edmonton Downtown to Calgary - Downtown 9 Ave SE
Driver was on time, friendly and offered helpful advice. He drove safely but also met the scheduled deadlines.
Trip Date: 2024-10-05 02:30 pm
Edmonton South to Red Deer
Trip Date: 2024-10-11 06:30 pm
Edmonton South to Calgary - Westbrook Mall
Thank you for getting my daughter to Calgary exactly on time so she could eat our Thanksgiving supper!
Trip Date: 2024-10-11 03:10 pm
Edmonton South to Calgary - Westbrook Mall
Driver was amazing, smooth and comfortable
Trip Date: 2024-10-11 08:45 am
Edmonton South to Calgary - North
I had a very comfortable bus ride from Lloydminster to Calgary. The bus was right on schedule, and the journey was smooth and hassle-free. I was impressed with the service and would definitely recommend it to others. A reliable and pleasant way to travel!
Trip Date: 2024-10-10 06:30 pm
Edmonton South to Calgary - Downtown 9 Ave SE
Too many stops making it along trip(4 hours). Other companies do the trip in 3.5 hours.
Trip Date: 2024-10-11 08:45 am
Edmonton South to Calgary - Westbrook Mall
Driver was great, he was friendly and welcoming. The bus was clean and comfortable. The trip was smooth. We departed on time and arrived when the driver told us we would.
That said, the actual arrival time was 20 later than the advertised time (12:25 at Calgary Westbrook Mall, not 12:05), not a big deal for us, the driver announced right from the start that we'd be arriving about 12:25, so we knew what to expect. But if the driver can nail the time so accurately, the website should have it right too. Otherwise, everything was spot on.
Trip Date: 2024-09-23 08:45 am
Edmonton South to Red Deer
Excellent trip. Driver was very informative and bus was very nice.
Trip Date: 2024-10-08 06:30 pm
Red Deer to Calgary - North
Trip Date: 2024-10-09 10:30 am
Red Deer to Calgary - North
Since I started to travel in Canada from this February, I took Rider Express many times. From west coast to east coast, I was really lucky that I always met nice drivers. And today our driver, Zabrian(?) was with a big smile and treated customers sincerely. I was very satisfied with this trip, with him and with Rider Express again.
Trip Date: 2024-10-07 10:30 am
Edmonton Downtown to Red Deer
The driver was totally awesome. Great trip
Trip Date: 2024-10-06 02:30 pm
Edmonton South to Calgary - North
Trip Date: 2024-10-02 03:10 pm
Edmonton South to Calgary - North
great!
Trip Date: 2024-10-04 03:10 pm
Edmonton South to Calgary - Downtown 9 Ave SE
Awesome experience with Rider Express. It was named express for a reason. It was my first time travelling on a bus at night time so I’m glad that I had a chance to get some good rest. I would appreciate it if the lights aren’t too bright during stops, or maybe I should bring some eye cover for sleeping in the future.
Trip Date: 2024-10-03 06:30 pm
Edmonton South to Calgary - North
Trip Date: 2024-09-27 03:10 pm
Edmonton South to Calgary - North
Trip Date: 2024-10-03 03:10 pm
Edmonton South to Red Deer
Trip Date: 2024-10-02 06:30 pm
Edmonton South to Red Deer
I have found my experiences with riders express to be very professional and on time to schedule as well my online experience something I usually do not like to be simple and very easy for me to navigate. Cheers to your team. Peter
Trip Date: 2024-09-30 08:45 am
Edmonton South to Calgary - Marlborough Mall
I have been using the services of Rider Express ever since, and this is my first time to provide a feedback. I wish that at every stop, the driver will make sure that empty seats are CLEARLY empty so that the onboarding passengers would not look like foolish looking for seats. Especially if it is a full bus. This is why I always opt to board at the first stop in Calgary (at Marlborough Mall) so there would still be a lot of empty seats. However, it would be nice to be able to board at the last stop (at Panatella) so that I do not have to spend an hour of just sitting in the bus while still in Calgary. Thank you!
Trip Date: 2024-09-30 08:45 am
Edmonton South to Calgary - North
Trip Date: 2024-09-30 03:10 pm
Edmonton South to Calgary - North
The most kindest driver ever i met.
Trip Date: 2024-09-28 10:30 am
Edmonton South to Calgary - Downtown 9 Ave SE
Trip Date: 2024-09-29 10:30 am
Edmonton South to Calgary - Westbrook Mall
Trip Date: 2024-09-28 06:30 pm
Edmonton South to Red Deer
Driver was really good but his manager made bus late by 20 minutes
Trip Date: 2024-09-29 03:10 pm
Edmonton South to Calgary - Westbrook Mall
We found your bus was clean. The drivers were efficient and kept us posted on what was going on. Rider Express is a better option than flying or driving between Calgary and Edmonton. The stops are very convenient. It would increase your Ridership if you could arrange to have covered area at your stops.
Trip Date: 2024-09-28 06:30 pm
Edmonton South to Calgary - Westbrook Mall
This was my first usage of the Rider Express service. Drivers and personnel were courteous and patient. The price was unbeatable. I will definitely recommend your service to friends. Thank you for a wonderful experience. This senior was impressed, and will gladly travel with you again !
Trip Date: 2024-09-28 06:30 pm
Edmonton Downtown to Calgary - Westbrook Mall
The Bus Driver was excellent both in his customer relations and driving skills. He deserves being commended
Trip Date: 2024-09-28 10:00 am
Edmonton South to Calgary - Westbrook Mall
The driver was nice and it was a pretty good ride. I was thinking that the bus was swerving alot but it was the driver switching lanes. Good service though.
Trip Date: 2024-09-27 03:10 pm
Red Deer to Calgary - North
I am impressed with your services.
Trip Date: 2024-09-27 04:50 pm
Edmonton Downtown to Calgary - Downtown 9 Ave SE
Trip Date: 2024-09-22 02:30 pm
Edmonton South to Calgary - Marlborough Mall
My bus experience was good going from Edmonton to Calgary and back the only thing I would say your company should consider is actually making and bus station at the Southgate stop in Edmonton, currently waiting outside with little to no shelter, especially in the cold is not favourable! That would be my only suggestion otherwise all was well!
Trip Date: 2024-09-26 08:45 am
Edmonton South to Calgary - North
Was an amazing experience. The driver arrived on time helped us with our bags, Check us on the bus nicely and was very kind. The Wi-Fi was working and the ride was smooth. Thank you right express for an amazing ride to Calgary. We surely ride again with you guys.
Trip Date: 2024-09-20 08:45 am
Edmonton Downtown to Calgary - Marlborough Mall
Was good at explaining how the ride timing would go and any standards for the passengers on the coach.
Drove in a prompt and efficient manner.
Thank you!
Trip Date: 2024-09-26 02:30 pm
Edmonton South to Calgary - Westbrook Mall
Trip Date: 2024-09-21 06:30 pm
Edmonton South to Calgary - North
Thank you for your care for your customers. It was a beautiful trip and the crew was ethical. Thank you and your crew.
Trip Date: 2024-09-25 03:10 pm
Edmonton South to Calgary - Westbrook Mall
Trip Date: 2024-09-23 08:45 am
Edmonton South to Calgary - Westbrook Mall
Great trip as always Adrian is the best driver you have very polite and very helpful
Trip Date: 2024-09-24 08:45 am
Edmonton South to Calgary - North
The bus came on time and the process was very easy!! The interior is a comfortable temperature and spacious. The bus also comes with WiFi, a washroom and an outlet. The drivers were very kind. The only downside is that there is no tray table, but the overall budget friendly cost of the trip made it all worth it.
Trip Date: 2024-09-23 08:45 am
Edmonton South to Calgary - North
Bus was on time, driver was pleasant and very efficient. I will definitely be choosing Rider Express for future trips.
Trip Date: 2024-09-23 06:30 pm
Edmonton South to Calgary - Westbrook Mall
Very glad to have bus service - appreciate the clean buses and courteous drivers. Only wish the wifi worked better.
Trip Date: 2024-09-22 06:30 pm
Edmonton South to Calgary - Westbrook Mall
Excellent service and my driver was prompt and polite. Always a pleasure to travel.
Trip Date: 2024-09-23 08:45 am
Edmonton Downtown to Calgary - Marlborough Mall
The driver I had was such a nice polite, helpful ,an I wish they were all like that, I was on the 10 am bus from edmonton to calgary marbrough. Honestly he is the best driver that I have had and I travel alot with your company, thank you Marilyn Brunsdon
Trip Date: 2024-09-22 10:00 am
Edmonton South to Red Deer
Happy with the service. My wife and I also rode on Rider Express from Red Deer to Edmonton on September 19. Being able to get on and off the bus at Southgate is very convenient.
Trip Date: 2024-09-21 03:10 pm
Edmonton South to Calgary - Westbrook Mall
Thank you for the great trip! I arrived in Calgary perfectly on time:)
Trip Date: 2024-09-20 03:10 pm
Edmonton Downtown to Calgary - Westbrook Mall
Good service, very punctual and clean bus. Driver very amicable and respectful.
Trip Date: 2024-09-19 08:15 am
Edmonton Downtown to Calgary - North
Trip Date: 2024-09-13 06:00 pm
Edmonton Downtown to Calgary - North
Trip Date: 2024-09-13 06:00 pm
Edmonton Downtown to Calgary - North
Trip Date: 2024-09-13 06:00 pm
Edmonton Downtown to Calgary - North
Trip Date: 2024-09-13 06:00 pm
Edmonton South to Calgary - Downtown 9 Ave SE
Very smooth, comfortable ride. I enjoyed taking this way home from Edmonton to Calgary. I know that if I will travel by bus I will certainly be taking this one again and will let others know as well. Thank you for your service and getting me home safely.
Trip Date: 2024-09-16 03:10 pm
Edmonton South to Calgary - Marlborough Mall
The wifi almost doesn’t work which is a big problem on long trips you can do better there are people travelling without sim relying on the wifi other than that everything is good.
Trip Date: 2024-09-16 03:10 pm
Red Deer to Calgary - Downtown 9 Ave SE
We had a very nice and comfortable trip...thank you riderexpress👍
Trip Date: 2024-09-15 12:10 pm
Edmonton South to Calgary - Westbrook Mall
The bus was clean, Driver was awesome
Trip Date: 2024-09-14 10:30 am
Edmonton Downtown to Calgary - North
Our driver definitely thinks he is an airplane pilot. He acts like one and is very dedicated to his job. I was impressed, thank you for everything.
Trip Date: 2024-09-13 08:15 am
Edmonton South to Calgary - North
Great kind bus driver
Trip Date: 2024-09-13 08:45 am
Edmonton Downtown to Red Deer
This was my first time taking the bus, and there was a 40-minute delay. The only redeeming factor was a manager-looking individual named Amin, from Turkey, who demonstrated exceptional hospitality by allowing passengers to wait inside, with a place to sit, use the washroom, with access to Wi-Fi, despite the office already past closing hours. It was reassuring to see him make calls every few minutes to try and get things back on schedule. Without Amin’s genuine effort to provide a positive customer experience, this would have been a 1 out of 5 stars.
Trip Date: 2024-09-13 06:00 pm
Edmonton Downtown to Calgary - Westbrook Mall
I take this service quite a few times a year as I live in Edmonton and my family is in Calgary.
The prices are so reasonable and they make things super easy.
Adrian is an absolutely fantastic driver.
Trip Date: 2024-09-13 08:15 am
Edmonton South to Calgary - North
I frequently use your bus service, and every time I encounter Adrian, one of your drivers, I feel completely safe on the bus. He is always kind and has excellent driving skills. Last week, I booked a bus from Edmonton to Calgary, but that morning, there was unexpected heavy traffic, and I arrived at the bus stop about three minutes late. Knowing how punctual your buses are, I was sure I had missed it. However, Adrian noticed that many passengers hadn't arrived yet and made the thoughtful decision to wait an additional five minutes. Thanks to his consideration, I was able to catch the bus, and I found his actions to be very considerate. On that same trip, someone accidentally spilled coffee, and the entire bus floor became messy, with a noticeable smell. Without showing any sign of frustration, Adrian borrowed a mop from a nearby convenience store at the Red Deer stop and cleaned up the spill right away. He is a hardworking individual, and his kindness never fails to brighten my day. Your buses are affordable and convenient, so I plan to continue using your service regularly. And I just wanted to let you know that Adrian is one of the reasons I enjoy traveling with your company.
Trip Date: 2024-09-10 08:45 am
Edmonton Downtown to Calgary - Westbrook Mall
Very professional
Trip Date: 2024-09-11 06:00 pm
Edmonton South to Calgary - North
The bus came late 20 minutes but the ride was fine.
Trip Date: 2024-09-07 03:10 pm
Edmonton Downtown to Calgary - North
Driver was friendly and drove safe. Very happy with the service. Bus arrived on time.
Trip Date: 2024-09-06 08:15 am
Edmonton South to Calgary - Westbrook Mall
As always,10+
Trip Date: 2024-09-06 03:10 pm
Edmonton South to Calgary - Downtown 9 Ave SE
Trip Date: 2024-09-06 08:45 am
Edmonton South to Calgary - North
The bus ride itself was great but there was a weird smell at the back of the bus. I think it was from the bathroom and that made it the ride a bit uncomfortable.
Trip Date: 2024-09-06 03:10 pm
Edmonton South to Calgary - Westbrook Mall
clean and the driver strictly announced no smoking inside the bus
Trip Date: 2024-09-04 06:30 pm
Red Deer to Calgary - Marlborough Mall
I’m so happy with your service especially your drivers they are very knowledgeable and kind
Trip Date: 2024-09-02 04:50 pm
Edmonton Downtown to Calgary - Westbrook Mall
Trip Date: 2024-08-18 02:30 pm
Edmonton South to Calgary - North
Trip Date: 2024-09-03 03:10 pm
Edmonton South to Calgary - Westbrook Mall
Always have safe drivers but not sure why sometimes there isn't wifi but very polite drivers
Trip Date: 2024-09-03 08:45 am
Edmonton South to Calgary - Marlborough Mall
It was a great ride!
Trip Date: 2024-09-03 08:45 am
Edmonton South to Calgary - Westbrook Mall
Trip Date: 2024-09-02 03:10 pm
Edmonton South to Calgary - Westbrook Mall
The trip to Calgary was right on schedule and I was very pleased that it stopped at Westbrook Mall, a 10-minute walk from my destination. I found it to be a very easy and relaxing way to travel.
Trip Date: 2024-08-31 03:10 pm
Edmonton South to Calgary - Downtown 9 Ave SE
Ride was good and on time. My only complaint is to enforce a control on other passengers talking loudly on phones, playing music and videos loudly which is a disturbance to others. Passengers must be instructed to use headphones.
Trip Date: 2024-08-31 03:10 pm
Red Deer to Calgary - North
Trip Date: 2024-09-02 10:30 am
Edmonton South to Calgary - Downtown 9 Ave SE
Good service, great bus driver as well.
Trip Date: 2024-09-02 08:45 am
Edmonton South to Calgary - North
Trip Date: 2024-09-02 03:10 pm
Edmonton South to Calgary - North
Trip Date: 2024-09-02 03:10 pm
Red Deer to Calgary - Downtown 9 Ave SE
very accommodating bus driver
Trip Date: 2024-08-22 10:30 am
Edmonton Downtown to Calgary - Marlborough Mall
Trip Date: 2024-08-31 10:00 am
Edmonton Downtown to Calgary - Marlborough Mall
Driver Adrian is awesome! The only flaw is the p.a microphone announcement cant be heard properly because it gets getting cut. But still giving 5star because i got to calgary safe. See you soon rider express
Trip Date: 2024-08-31 10:00 am
Edmonton Downtown to Calgary - Downtown 9 Ave SE
Adrien was lovely as always. He always makes me feel safe and treats me with respect. I am always happy when I find out he’s driving us!
He is the absolute best. The journey was nice and smooth. He is very communicative as well. All in all; 10/10 ✨
Trip Date: 2024-09-01 10:00 am
Edmonton South to Calgary - Westbrook Mall
Very satisfied with my first experience with rider express! Would definitely recommend it to anyone looking for a comfortable ride!
Trip Date: 2024-08-31 06:30 pm
Edmonton Downtown to Calgary - Downtown 9 Ave SE
Trip Date: 2024-08-31 06:00 pm
Edmonton South to Calgary - Westbrook Mall
Excellent driver, microphone and wifi issues
Trip Date: 2024-09-01 10:30 am
Red Deer to Calgary - Downtown 9 Ave SE
very accommodating bus drivers…comfortable bus to ride
Trip Date: 2024-08-31 04:50 pm
Edmonton South to Calgary - Downtown 9 Ave SE
Excellent Bus Ride.Highly recommend.
Trip Date: 2024-08-31 10:30 am
Edmonton Downtown to Calgary - Downtown 9 Ave SE
Love you guys for the professional yet affordable service. Cheers, wishing you great prosperity.
Trip Date: 2024-08-31 10:00 am
Edmonton South to Red Deer
I love traveling you guys. Only thing I didn't like was costing 30 dollars for third bag same as ticket pricing
Trip Date: 2024-08-31 10:30 am
Edmonton Downtown to Calgary - Westbrook Mall
Very good experience.
Timely information by bus driver, pleasant, efficient and professional.
Trip Date: 2024-08-30 02:30 pm
Edmonton South to Calgary - Downtown 9 Ave SE
Very good ride, comfortable seats. Nice temperature, very nice bus exterior size and interior wise it was really nice, the red with black leather was really nice.
Trip Date: 2024-08-29 08:45 am
Edmonton South to Calgary - Marlborough Mall
Trip Date: 2024-08-28 03:10 pm
Edmonton Downtown to Calgary - Westbrook Mall
Very nice experience highly recommended
Trip Date: 2024-08-27 06:00 pm
Edmonton South to Calgary - North
Trip Date: 2024-08-27 08:45 am
Edmonton South to Calgary - Marlborough Mall
Well overall experience while traveling is excellent and the driver is good as well as he is friendly with the passengers.
But one thing which I want to add u should give some discount to college students.
Trip Date: 2024-08-27 08:45 am
Edmonton Downtown to Red Deer
Bus left when it was supposed to + the driver + agent were both pleasant + helpful! Bus was clean + kept at a comfortable temperature. It arrived in Red Deer at the time posted. 🙂
Trip Date: 2024-08-26 02:30 pm
Edmonton South to Calgary - Westbrook Mall
Excellent experience and super affordable! The bus driver was very friendly and lovely. He had his arrival times down to 5 minute windows. The bus itself was comfortable too.
Trip Date: 2024-08-26 08:45 am
Edmonton Downtown to Calgary - Downtown 9 Ave SE
The driver and the ride were good, and the driver arrived on time. The driver was very polite, informative, and demonstrated good driving skills! The bus was clean and tidy with no unpleasant smells. Only one note: the washroom door kept opening on its own several times, so please perform some maintenance to fix it.
Trip Date: 2024-08-26 08:15 am
Edmonton Downtown to Calgary - Westbrook Mall
Always a pleasure riding with them. They make sure everyone is up to date on arrival time, and have great people service !
Trip Date: 2024-08-26 08:15 am
Edmonton South to Calgary - Westbrook Mall
Please extend my sincere appreciation to the driver. He was kind, courteous and personable! Given I was a first time passenger the driver’s customer service was especially appreciated!
Trip Date: 2024-08-24 03:10 pm
Edmonton Downtown to Calgary - Downtown 9 Ave SE
Some parts of your website still display edmonton downtown departure location as kingsway transit centre. Please update this inaccuracy.
Trip Date: 2024-08-23 08:15 am
Edmonton Downtown to Calgary - Westbrook Mall
Everything went on smooth the staff really nice and very helpful
Trip Date: 2024-08-23 08:15 am
Edmonton South to Calgary - Westbrook Mall
Very good.
Trip Date: 2024-08-22 08:45 am
Edmonton South to Calgary - Westbrook Mall
Everything went smoothly, welcoming and profesional driver. I recommend to everyone!
Trip Date: 2024-08-22 08:45 am
Edmonton Downtown to Calgary - Downtown 9 Ave SE
Awesome experience as usual! This ride would’ve been more awesome if downtown Edmonton to downtown Calgary would be faster, maybe skip Westbrook mall? Especially when not much people drop off there. Our ride only had to drop one person at that stop. Imagine not stopping there, saving so much time and gas. Good for the environment as well. But thank you as always for the safe ride! Kudos to this driver, double thumbs up!
Trip Date: 2024-08-21 08:15 am
Edmonton South to Calgary - Westbrook Mall
I had a great time, I have no complaints. The bus driver was very helpful and made sure everyone knew what stops we had comeing up and when to get off. If given the choice I would love to use this bus again:)
Trip Date: 2024-08-21 06:30 pm
Edmonton South to Calgary - Downtown 9 Ave SE
Adrian-total professional!!! Love your clean buses, service times and locations. Tried a new drop off location and wasn't disappointed.
Trip Date: 2024-08-21 08:45 am
Edmonton South to Red Deer
Bus was on time and the Drivers were very helpful. However, more seats should be assigned for the elderly and disabled..the 2 seats that are assigned were used for the Drivers paperwork & belongings and the other was for the additional Driver... upon entering the bus, the main Driver seemed disappointed that I was sitting in the one seat opposite him and said that I should have waited and he would have made another passenger move...but with limited mobility I felt that I couldn't wait. I offered to give up the seat but the 2 Drivers were very accommodating and I did get one. But if more were reserved there wouldn't have been a curfuffle ...Just happy that Rider Express is in business and providing us all to travel...
Trip Date: 2024-08-08 06:30 pm
Edmonton South to Calgary - North
Comfortable trip and great driver who is excellent in communicating. The bus was on time
Trip Date: 2024-08-20 08:45 am
Red Deer to Calgary - Westbrook Mall
Same as I said in my trip from Red Deer to Calgary..Other than the slow or weak wifi,everything was great..Seats comfortable enough,Enough breaks fir stretches and food..Will be even better once you introduce the Waiter Service!!!! Lol.I would take it again anytime
Trip Date: 2024-08-18 08:00 pm
Edmonton South to Calgary - Westbrook Mall
I’ve been using your service for a while and appreciate the affordable prices and clean buses. However, there needs to be a better system for boarding. It’s chaotic, and the ticket checker seemed indifferent as people cut in line from different directions, pushing those who were waiting patiently aside.
Trip Date: 2024-08-19 06:30 pm
Edmonton South to Calgary - North
Bus itself was neat and clean. Driver was very welcoming and courteous. Bus washroom was very clean!
Unfortunately, there was a 2 hrs delay at origin (due to Edmonton marathon) and the customer care staff was helpful and accommodating in re-scheduling my return trip. Overall, a good experience.
Trip Date: 2024-08-18 10:30 am
Edmonton Downtown to Calgary - Marlborough Mall
Driver Adrian was professional. We left on time and arrived on time
Trip Date: 2024-08-17 10:00 am
Edmonton South to Calgary - Westbrook Mall
This is my 3rd time using Rider Express Bus Service- Edmonton to Calgary Alberta, Canada🇨🇦. It was On Time & On Schedule & a comfortable ride all 3 times✅. Thanks 🙏.
Trip Date: 2024-08-17 03:10 pm
Edmonton Downtown to Calgary - Westbrook Mall
The bus was punctual and the driver was clear, friendly and helpful. Great service1
Trip Date: 2024-08-15 06:00 pm
Edmonton South to Red Deer
the driver was jolly and with a happy smile. very comfortable and most of all i arrived earlier than the arrival time given.
Trip Date: 2024-08-15 08:45 am
Red Deer to Calgary - Downtown 9 Ave SE
Rider expresss is ny number one choice unless it’s last minute and they’re not available. Always a great experience.. :)
Trip Date: 2024-08-15 10:30 am
Edmonton Downtown to Calgary - North
The price on total of the ticket came to $49.99. If it's cash paid, I see it as $50 but when you charge on card, it should say the same ($49.99) not $50. Suggestion; else just change it to $50 on receipt too! Everything else (4.5*) is superb! Just saying... ;)
Trip Date: 2024-08-14 02:30 pm
Edmonton South to Red Deer
Great ride, friendly and helpful driver
Trip Date: 2024-08-14 06:30 pm
Edmonton Downtown to Calgary - Westbrook Mall
"I am tremendously pleased with the service provided by RoderExpress. I was particularly impressed by the professionalism of Mr. Adrian, the operator from Edmonton-Calgary whom I've had the privilege to travel with for over year. His attention to detail, the decorum he maintains, and the way he handles announcements are truly remarkable—akin to the care and precision of an airline pilot. Additionally, Ms. Bahar, who manages the Westbrook Mall office in Calgary, stands out as one of the most respectful and patient individuals I've encountered in the service industry. I wish her all the best in her future endeavors. RoderExpress, these two individuals are true gems in your crown. Cheers, Dr. Dominic F Dixon Executive Director, UNADAP"
Trip Date: 2024-08-13 08:15 am
Edmonton South to Calgary - Marlborough Mall
Driver was professional and drove appropriately for the traffic. We left the stops at the times noted and I will use this service again.
Trip Date: 2024-08-14 03:10 pm
Edmonton South to Calgary - Downtown 9 Ave SE
Although bus was late to start from Edmonton Southgate, driver was very nice and tried his best to meet scheduled arrival time to Calgary. It also appreciated email sent regarding bus delay. I continue to travel from Edmonton to Calgary back and forth every week using Rider express and spread word to frends to use the same.
Thank you
Trip Date: 2024-08-13 03:10 pm
Edmonton Downtown to Calgary - Westbrook Mall
Everything went well. Punctual, pleasant, and professional , pretty well sums it up. I will travel with Rider Express again.
CLP
Trip Date: 2024-08-09 02:30 pm
Edmonton Downtown to Calgary - Marlborough Mall
The bus came on time, and I reached my destination on time. It was great summer trip. The driver bus was very polite and funny.
Trip Date: 2024-08-11 10:00 am
Edmonton South to Calgary - Marlborough Mall
Driver was very nice efficient and knowledgeable on the stops we made. Very helpful when asked questions. Smooth safe ride.
Trip Date: 2024-08-07 06:30 pm
Red Deer to Calgary - Downtown 9 Ave SE
Didn’t really know what to expect. It’s my first time to ride a bus to Calgary. The ride was very smooth and the seats were comfortable. I was in no rush to arrive Calgary so the stops didn’t bother me at all. I will definitely use this company again.
Trip Date: 2024-08-07 04:50 pm
Edmonton South to Calgary - Marlborough Mall
It was a great experience, nice seats, punctual, easy to use on line booking, great driver and great driving, safe and communicates well. Will travel this way again soon.
Trip Date: 2024-08-06 08:45 am
Red Deer to Calgary - Marlborough Mall
Good ride. Not very full bus so very quiet. Bus driver helped with luggage and was very friendly an approachable. On time. Fare very cost efficient. Will gladly ride again
Trip Date: 2024-08-05 10:30 am
Edmonton Downtown to Calgary - Westbrook Mall
Trip Date: 2024-08-05 02:30 pm
Edmonton South to Calgary - Westbrook Mall
Excellent trip and service. Price was right! Thank you!
Trip Date: 2024-08-04 03:10 pm
Edmonton South to Calgary - North
The ride was smooth & being a stickler for time myself, I applaud how we left as advertised & arrived as advertised. For that, you get 5 ⭐️!
The WiFi in the bus was another matter. It was so bad that people had to result to using their own data. That you should do something about. For a 3 hrs ride, people want to entertain themselves to pass the time.
Trip Date: 2024-08-04 10:30 am
Edmonton South to Calgary - North
The driver was on time and he was efficient, understanding and communicated well with passengers. He explained every details. Good job
Trip Date: 2024-08-04 10:30 am
Red Deer to Calgary - Westbrook Mall
Riding experience with rider express was one of my best experiences in commuting.
Trip Date: 2024-08-03 12:10 pm
Edmonton South to Calgary - North
I have been taking rider express almost every weekend since February. I enjoy my ride and sleep all the way to Calgary and back to Edmonton. Today’s ride is the worst one, driver was very careless, swerving bus every minute. I couldn’t even close my eyes. Driver needs more training
Trip Date: 2024-08-02 06:30 pm
Edmonton Downtown to Calgary - North
A bench in downtown Edmonton location would be great or have the office open before 8. When you catch early bus you have to stand until it comes and it’s hard not getting there early because you rely on taxi or Uber for rides
Trip Date: 2024-08-02 08:15 am
Edmonton South to Calgary - Downtown 9 Ave SE
Convenient and pleasant ride. And the driver is very nice. I like the power outlet because it is not USB type to plug in unlike other buses. See you again next ride soon.
Trip Date: 2024-08-02 08:45 am
Edmonton South to Red Deer
This bus trip was a welcome improvement from the Lloydminster to Edmonton stretch I’d just completed on Rider. This bus staff were waiting for our late arrival to Southgate and were very efficient and professional. A nice relaxing drive! The bus was comfortable and running well (unlike the previous bus).
Trip Date: 2024-07-31 06:30 pm
Edmonton Downtown to Calgary - Downtown 9 Ave SE
I love the driver on this ride. He is a bald man - very respectful, helpful, and communicative. He did an awesome job and safe driving. Give more shifts on this man or maybe a raise!
Trip Date: 2024-07-30 08:15 am
Edmonton South to Calgary - Westbrook Mall
Trip Date: 2024-07-28 03:10 pm
Edmonton Downtown to Calgary - Downtown 9 Ave SE
Driver was helpful and personable. We got to all stops on time, and I appreciated his punctuality and efficiency.
Trip Date: 2024-07-28 10:00 am
Red Deer to Calgary - Westbrook Mall
Bus was smaller than interprovincial coach. On my Calgary to Red Deer leg, as I am 5’ 11” and 75 years old so could not sit in the bus straight. I had to turn my legs into the seat next to me.
On the Red Deer to Calgary run, the bus was over half full. Unlike the interprovincial, the driver did not make an announcement suggesting passengers make room for new passengers. It became awkward to ask people to make room as most singles sat on the aisle to discourage new passengers from sitting next to them.
On both my trips to and from Salmon Arm, neither of these challenges were presented as coach was spacious and driverwmade the announcement.
Trip Date: 2024-07-23 08:00 pm
Edmonton South to Calgary - Marlborough Mall
Coach was on time, driver Kelly at the helm was very professional, the ride from Edmonton to Calgary was so smooth. RIDER EXPRESS would definitely be my choice the next time !
Trip Date: 2024-07-25 03:10 pm
Edmonton Downtown to Calgary - Downtown 9 Ave SE
Smoothest bus I have ever ridden on. Good driver
Trip Date: 2024-07-23 02:30 pm
Edmonton South to Red Deer
Trip Date: 2024-07-24 06:30 pm
Edmonton Downtown to Calgary - Westbrook Mall
First time customer. Very impressed with the service! Would travel again. Our driver Adrian (sp?) set the positive vibe from the get-go upon boarding! Don’t lose him-he’s a valuable employee!
Trip Date: 2024-07-24 08:15 am
Edmonton South to Calgary - Downtown 9 Ave SE
Trip Date: 2024-07-23 03:10 pm
Edmonton Downtown to Calgary - Marlborough Mall
Travelled on July 4th Edmonton 6pm to Calgary Driver Brian was great And his speech and information And while at our bus stop it was hail rainy He advices and ask to stay few minutes..
Grateful service and Excellent We appreciate service
Thanks
Trip Date: 2024-07-04 06:00 pm
Edmonton Downtown to Calgary - Westbrook Mall
Very friendly and easy bus to take. Not an express bus.
Trip Date: 2024-06-20 08:15 am
Edmonton South to Calgary - Downtown 9 Ave SE
I like Rider Express, but the driver tried to leave 15 minutes early. I saw him park and start boarding but I was going to wait to finish a conversation before walking over. After a few minutes he just left and I had to chase the bus otherwise I would have been stuck. The departure on the ticket was 8 45 and he left at 8 30.
Trip Date: 2024-06-07 08:45 am
Edmonton Downtown to Calgary - Westbrook Mall
Rider Express is the best
Trip Date: 2024-05-14 02:30 pm
Edmonton South to Calgary - Westbrook Mall
Smooth ride, made good time
Trip Date: 2024-04-19 06:30 pm
Edmonton South to Calgary - North
Great trip, comfy and the nicest driver I’ve ever met! Everything was quick, easy and simplified instruction for my trip home to Calgary! I recommend this charter for any of your travels between Edmonton-Calgary especially.
Trip Date: 2024-03-13 06:30 pm
Edmonton Downtown to Calgary - Downtown 9 Ave SE
This driver was absolutely phenomenal! We ran into a minor delay of maybe 25-30 minutes, and he got in the speaker to keep us informed on what was happening and his wonderful personality and attitude kept everyone in a very joyous and lighthearted spirit. He had us laughing and entertained. Just an absolutely fantastic driver, and when someone represents a company and is basically the face of the company to us passengers, that is a superb thing. This is an employee who absolutely deserves the recognition for how great he is.
Trip Date: 2023-12-24 10:00 am
Red Deer to Calgary - Marlborough Mall
Good service and reasonable ticket prices
Trip Date: 2023-12-22 04:50 pm
Edmonton South to Calgary - Downtown 9 Ave SE
15 min late to destination.
Trip Date: 2023-12-03 06:30 pm
Edmonton South to Calgary - Downtown 9 Ave SE
Trip Date: 2023-11-16 06:30 pm
Edmonton South to Calgary - Downtown 9 Ave SE
The bus was clean comfortable and the driver was very nice, helpful and professional! Thank you for the safe ride home!
Trip Date: 2023-09-20 05:10 pm
Edmonton South to Calgary - Downtown 9 Ave SE
Trip Date: 2023-09-15 03:10 pm
Edmonton South to Calgary - Westbrook Mall
5/5 every time but can I kindly suggest to consider not announcing “ladies and gentlemen” to consider saying “everyone” or “passengers” to include all people. Thanks!
Trip Date: 2023-09-15 03:10 pm
Edmonton Downtown to Calgary - North
Driver was very professional and helpful. Thank you
Trip Date: 2023-09-09 04:30 pm
Edmonton Downtown to Calgary - Marlborough Mall
Trip Date: 2023-07-27 08:15 am
Edmonton South to Calgary - Westbrook Mall
Good bus
Good driver
Good seats
One bad passenger who was yelling, talking loudly, etc.
Overall would take again
Trip Date: 2023-06-09 09:00 am
Edmonton Downtown to Calgary - Westbrook Mall
I have taken multiple rider express bus routes but most recently have been taking weekend trips from Edmonton to Calgary. I have been driven by Jose on more than one of these trips. Jose is incredibly friendly, good spirited, and a safe driver. I appreciate his service and thank him for getting me home every time. :)
Trip Date: 2023-05-26 04:30 pm
Edmonton South to Calgary - Westbrook Mall
Driver (Adrian?) was super friendly and I was pleasantly surprised by how fast the trip was.
Trip Date: 2023-04-25 09:00 am
Edmonton South to Calgary - Downtown 9 Ave SE
The bus driver was very friendly, welcoming, professional, and helpful. I had another staff checking me in. He was very helpful and kind, too. Because it was my first time taking this bus, I was nervous. However, these staff helped me to feel comfortable and safe. THANK YOU VERY MUCH.
Trip Date: 2023-01-04 09:00 am
Red Deer to Calgary - Downtown 9 Ave SE
Very affordable alternative. Clean bus and careful driver who made good time in adverse weather and road conditions. Would recommend to friends and family.
Trip Date: 2022-12-27 10:45 am
Edmonton Downtown to Calgary - Marlborough Mall
Greatserviceforpeoplewhodon’tdriveandwantcomfortabletrip.
Trip Date: 2022-12-01 01:20 pm
Edmonton South to Calgary - Westbrook Mall
Trip Date: 2022-11-07 09:00 am
Edmonton South to Calgary - Westbrook Mall
Service is very excellent and punctual. Drivers are very soft spoken and helpfull for passengers
Trip Date: 2022-11-07 09:00 am
Edmonton North to Red Deer
Crazy good pricing and a comfortable ride. Would buy again!
Trip Date: 2022-10-17 01:00 pm
Edmonton South to Calgary - Downtown 9 Ave SE
Trip Date: 2022-10-19 09:00 am
These reviews are from real passengers only. You can also send review for your trip. Find your custom review link on the ticket pdf file.