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Peterborough to Ottawa Bus By Rider Express

 
 

Select your travel date for the Peterborough to Kanata trip to see the prices and availability.

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Bus from Peterborough to Kanata

Rider Express Bus From Peterborough To Kanata
This trip is operating by Rider Express.
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Available Bus/Vehicle Schedules From Peterborough To Kanata

NameRider Express Bus From Peterborough To Kanata (124)
Departure Time08:45 am
Arrival Time11:45 am
Price (Starting From)21.90 CAD (price is valid until 2025-12-31)
Origin Bus Stop
721 Ashburnham Dr., Peterborough, Ontario, Canada K9L 1P7
By the Tim Hortons on 721 Ashburnham Dr.
Get Directions
Peterborough Bus Stop PageBlocks.web.contentComponents.stationImages.outsideVisionFromStreet
Outside Vision From Street - Peterborough Bus Stop
Peterborough G.busStation G.mapScreenshot
Map Position Peterborough Bus Stop
Destination Bus Stop
OC Transpo - Terry Fox Park & Ride, Ottawa, Ontario, Canada K2T 1K5
OC Transpo - Terry Fox Park & Ride
Get Directions
Kanata G.busStation G.mapScreenshot
Map Position Kanata Bus Stop
Contact
Rider Express Call Center

Reviews For Bus from Peterborough to Kanata

All Reviews
354
Average Rating
4.7/5
OLLIE-FRANK N
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Je recommande vivement Rider Express! The trip with Rider Express was great! I appreciated how quickly the staff responded to my messages when I needed information. The bus was clean, and the driver was very friendly and professional. Thank you again
Trip Date: 2024-12-16 03:45 pm
AYDAN B
Review StarReview StarReview StarReview StarReview Star  5/5
Whitby to Ottawa
Trip Date: 2024-12-17 05:20 pm
BIJOY B
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Belleville to Ottawa West
Bus tracker not working again. Please fix.
Trip Date: 2024-12-16 10:45 am
LOUISE G
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa West
Excellent driver- left on time- drove with care- did not take extended break in Kingston- got us into ottawa a little before scheduled time- was courteous and friendly. Very good trip all round.
Trip Date: 2024-12-15 10:50 am
CHLOE D
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
The driver was amazing, managed to get us to the final destination ahead of time and was super professional. It is only my second time travelling with Rider Express and everything has exceeded my expectations thus far. Thank you!
Trip Date: 2024-12-15 09:00 am
STELA V
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Trip Date: 2024-12-14 04:00 pm
HARRY S
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa West
Clean, timely, good efficient and respectful driver.
Trip Date: 2024-12-13 04:50 pm
S S
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Toronto to Ottawa
The luggage area was covered in a white dust that clung to our suitcases. We attempted to communicate with the driver, but he seemed to have only one approach. He was reluctant to let us place our suitcases inside. Instead, he pushed our bags to the very end, causing our shiny suitcases to be dragged through the dust and become dirty. I suggest that you provide large garbage bags for passengers to cover their luggage. Driver was otherwise appeared to be duty conscious - appreciate it.
Trip Date: 2024-12-05 08:30 am
M S
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Toronto to Ottawa
The luggage area was covered in a white dust that clung to our suitcases. We attempted to communicate with the driver, but he seemed to have only one approach. He was reluctant to let us place our suitcases inside. Instead, he pushed our bags to the very end, causing our shiny suitcases to be dragged through the dust and become dirty. I suggest that you provide large garbage bags for passengers to cover their luggage. Driver was otherwise appeared to be duty conscious - appreciate it.
Trip Date: 2024-12-05 08:30 am
ALAKH P
Review StarReview StarReview StarReview StarReview Star  5/5
Belleville to Ottawa West
Great experience for the price.
Trip Date: 2024-12-12 10:45 am
DARIYA B
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
super clean, nice driver, luggage was good. only downside was we arrived later than expected but that’s traffics fault not drivers fault
Trip Date: 2024-12-11 08:30 am
HEATHER M
Review StarReview StarReview StarReview StarReview Star  5/5
Peterborough to Ottawa
Excellent driver. Loved convenience of pick up and drop off locations. Comfortable bus.
Trip Date: 2024-12-11 08:45 am
ANNIE C
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Excellent ride overall - the temperature inside was good, bus was clean, wifi and outlets worked, driver was nice and polite and drove safely even in bad weather conditions. He made clear announcements and helped with luggage as well. Very pleased with this bus ride, will definitely choose rider express again!
Trip Date: 2024-12-09 05:30 pm
JOHANNE S
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Trip Date: 2024-10-14 03:45 pm
MARISOL C
Review StarReview StarReview StarReview StarReview Half Star  4.5/5
Toronto to Ottawa
Smooth travels like always 🙌😊 Much thanks to the driver who have put away and took out my luggage ♥️ I did note there was a seat beside me that wouldn’t recline back. Rider Express, kindly double check all seats are functioning to recline back, please 🙏🩷 I trust this will be done. I’ve already recommended your service to my roommate ⭐️
Trip Date: 2024-12-09 07:00 am
ALEX W
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Great price and service is reliable. Not sure why people still choose VIA rail when better alternatives like Rider Express exist!
Trip Date: 2024-12-09 10:50 am
ARVIN R
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa
Trip Date: 2024-12-08 11:20 am
AZITA P
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa
Trip Date: 2024-12-08 11:20 am
YIU LAN T
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa West
I’ve been taking Rider Express many times and very satisfied. This time too. Although there’s a bit delay due to snow. The driver took extra caution driving smoothly and cleared ice on wiper during each stop. He’s also very friendly and pleasant. Thank you for the driver taking us to the destination safely. Thank you Rider Express for offering the great service.
Trip Date: 2024-12-09 09:00 am
DANIEL M
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Perth
Another pleasant ride with Rider Express.
Trip Date: 2024-12-08 07:00 am
HAI YAN L
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Very good. I always booked tickets from you. I will continue to do.
Trip Date: 2024-12-08 09:00 am
SHOU W
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa
Trip Date: 2024-12-06 09:00 am
AHIJA M
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa
Great trip friendly driver !
Trip Date: 2024-12-05 07:30 am
CAROL H
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Return leg of my first trip with Rider Express. Again bus was clean, comfortable and arrived on time even though snowstorm for last 90 minutes of trip.All for reasonable price. I will use again and will recommend to others.Driver even checked with all passengers about temperature on bus- nice touch.
Trip Date: 2024-12-05 11:00 am
ISABELLE M
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
On time, good times, comfortable bus
Trip Date: 2024-12-05 05:30 pm
GHAZAAL H
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
We arrived comfortably and driver was punctual and very polite.
Trip Date: 2024-12-05 11:00 am
EMILY L
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa
Trip Date: 2024-12-03 09:00 am
RITA B
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Carleton Place
As always your service is professional and understanding. The bus is always clean the driver is always kind and professional very patient We know that we can always count on rider express whenever we are travelling from city to city
Trip Date: 2024-12-01 07:00 am
YOUNES N
Review StarReview StarReview StarReview StarReview Star  5/5
Whitby to Ottawa
Great experience, GTA trafic was very busy as usual, there was a bit of a delay, but reasonable given the rush hour! Thank you
Trip Date: 2024-12-02 05:20 pm
MATT P
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa West
Everyone was friendly from Rider Express and bus perfectly on time. Wifi best of all the companies on the route.
Trip Date: 2024-12-02 10:50 am
SIMONE R
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
I like that the driver announced the stops
Trip Date: 2024-12-02 10:50 am
CARREN P
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Toronto to Ottawa West
Bus was clean and comfortable. The driver was Rude! Needs to work on being professional and improve his customer service skills
Trip Date: 2024-12-01 04:00 pm
BRENDDENN T
Review StarReview StarReview StarReview Half StarReview Empty Star  3.5/5
Scarborough to Ottawa
Trip Date: 2024-12-01 11:20 am
AUSSTTINNE T
Review StarReview StarReview StarReview Half StarReview Empty Star  3.5/5
Scarborough to Ottawa
Trip Date: 2024-12-01 11:20 am
LUCRECIA TRINIDAD A
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Toronto to Belleville
The service was excellent. Time of departure was on time.
Trip Date: 2024-12-01 04:00 pm
CHERYL ANN R
Review StarReview StarReview StarReview StarReview Half Star  4.5/5
Toronto to Ottawa West
Trip Date: 2024-11-28 11:00 am
ULUFER P
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa West
Perfect timing and service from start to end.
Trip Date: 2024-11-30 09:30 am
SADHANA K
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Trip Date: 2024-11-28 08:30 am
MARGARET A
Review StarReview StarReview StarReview StarReview Star  5/5
Peterborough to Kanata
Trip was fine, very smooth Driver. Driver is very friendly & helpful. Thankyou
Trip Date: 2024-11-28 08:45 am
RICHARD A
Review StarReview StarReview StarReview StarReview Star  5/5
Peterborough to Kanata
Trip Date: 2024-11-28 08:45 am
HAIFENG C
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa West
Very good 👍
Trip Date: 2024-11-26 08:30 am
PAYTON S
Review StarReview StarReview StarReview StarReview Star  5/5
Madoc to Ottawa
Trip Date: 2024-11-24 09:45 am
MAUREEN M
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Belleville
Thanks to the driver for navigating through rush hour traffic out of Toronto. Great ride - comfortable seats. Much more reliable than VIA Rail.
Trip Date: 2024-11-25 03:45 pm
ROY M
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Belleville
Everything went well. The bus left in time from Toronto. It was nice not having to drive myself through rush hour traffic out of the city. We were a bit late getting into Belleville but the driver did a great job getting us here. Thanks
Trip Date: 2024-11-25 03:45 pm
KAM S. WENDY K
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Toronto to Ottawa
I enjoyed both trips (going & returning)! 1. On time, boarded & arrived to both destinations without delays. Fast & efficient -despite making stops between Ottawa & Toronto. 2. Comfortable seats (had spinal surgery & need firm seat with good lumbar support). 3. Courteous & professional drivers. 4. Accommodating with luggage & carry on bags. No extra cost. No major hassle (compared to your competitors). 5. Convenient St.Laurent Shopping Ctr pickup & drop off 6. Reasonable travel prices 7. Sensitivity to credit return policy, when a passenger's travel arrangements are changed. (ie, I had to delay my trip due to an unexpected illness & Rider Express was really good at providing a credit in which I could use when I was well enough to travel again). 8a. I am extremely cautious of cleanliness... & haven't used your in-bus washroom facility (yet). But on (one of) my trip, one of the passengers said there was no toilet paper in the bus washroom. Another passenger had to lend him some thereafter. 8b.The reason washroom cleanliness is an important factor is because.... I travelled with your bus competitor (quite frequently @ the time) & 1st (& last) time I went into their bus washroom...it was SO FILTHY I couldn't use it!!!!! 8c. After that, I switched back to using VIA rail... because their washroom facility was cleaner. I had been using VIA rail for 25 years & recently found it more reliable & comfortable to take Rider Express. Hopefully, you'll keep washroom facility clean for passengers. PLUS all the other things I mentioned above.
Trip Date: 2024-11-25 08:30 am
ANNA MARIA V
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Toronto to Ottawa West
The gridlock in Toronto was terrible but that was beyond anyone’s capacity to change. Really enjoyed the ‘express’ service: no stops between Toronto and Kingston was awesome. Great driver, very friendly and clear instructions.
Trip Date: 2024-11-24 04:00 pm
ELIZABETH S
Review StarReview StarReview StarReview StarReview Star  5/5
Whitby to Ottawa
Amazing bus ride, everything was perfect!
Trip Date: 2024-11-24 09:50 am
BIJOY B
Review StarReview StarReview StarReview StarReview Star  5/5
Belleville to Ottawa West
Great, keep it up.
Trip Date: 2024-11-25 10:45 am
LAUREN G
Review StarReview StarReview StarReview StarReview Star  5/5
Perth to Ottawa
Another great trip with this driver, thank you
Trip Date: 2024-11-24 11:00 am
SOORYA M
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Carleton Place
Trip Date: 2024-11-23 07:00 am
GLORIA N
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Kingston
It was clean, fast and convenient
Trip Date: 2024-11-22 04:50 pm
DIANE L
Review StarReview StarReview StarReview StarReview Star  5/5
Peterborough to Kanata
Trip Date: 2024-11-22 08:45 am
CRYSTAL R
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa
Trip Date: 2024-11-21 04:50 pm
BAHAREH P
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Kingston
Very safe driver, dutiful, polite,
Trip Date: 2024-11-21 11:30 am
CHANTAL Z
Review StarReview StarReview StarReview StarReview Half Star  4.5/5
Scarborough to Ottawa
Riding experience very peaceful and quiet.
Trip Date: 2024-11-20 09:00 am
GIFTY A
Review StarReview StarReview StarReview StarReview Half Star  4.5/5
Toronto to Ottawa
Trip Date: 2024-11-20 08:30 am
RITIKA G
Review StarReview StarReview StarReview StarReview Half Star  4.5/5
Toronto to Ottawa
Trip Date: 2024-11-19 07:00 am
BIJOY B
Review StarReview StarReview StarReview StarReview Star  5/5
Belleville to Ottawa West
Good driver.
Trip Date: 2024-11-18 10:45 am
KATHRYN D
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Trip Date: 2024-11-18 08:30 am
MICHELLE H
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Trip Date: 2024-11-17 05:30 pm
MIRIAM R
Review StarReview StarReview StarReview StarReview Half Star  4.5/5
Toronto to Ottawa
I totally love that the bus just had one stop in Kingston and then went directly to Ottawa. Additionally, we had some minutes of break in that stop to go for a walk or something to eat. I gave them 4.5 because even though I bought 2 tickets at once, we couldn’t sit together, other than that the service is pretty good
Trip Date: 2024-11-17 04:00 pm
ALESSANDRA Q
Review StarReview StarReview StarReview Empty StarReview Empty Star  3/5
Scarborough to Ottawa
I missed my bus and had to buy a new ticket because the pick up spot was tough to find and the map sent me on a loop.
Trip Date: 2024-11-16 04:45 pm
HOUDA R
Review StarReview StarReview StarReview StarReview Half Star  4.5/5
Toronto to Ottawa
Trip Date: 2024-11-14 08:30 am
JULIA H
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Kingston
Trip Date: 2024-11-15 04:50 pm
VIRGINIA S
Review StarReview StarReview StarReview StarReview Star  5/5
Peterborough to Ottawa
Excellent quality buses on schedule.
Trip Date: 2024-11-13 08:45 am
FARAHA R
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Trip Date: 2024-11-11 11:45 pm
EDWARD Z
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa
Trip Date: 2024-11-11 07:30 am
HAI YAN L
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Very good. Hope your business is going well
Trip Date: 2024-11-11 08:30 am
LINDA D
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa West
Good!
Trip Date: 2024-11-10 04:00 pm
IGOR P
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Kingston
Perfect quality service
Trip Date: 2024-11-08 05:30 pm
WANDA M
Review StarReview StarReview StarReview StarReview Star  5/5
Peterborough to Ottawa
Very good
Trip Date: 2024-11-09 08:45 am
AZITA P
Review StarReview StarReview StarReview StarReview Half Star  4.5/5
Scarborough to Ottawa
Trip Date: 2024-11-10 11:20 am
DORJEE W
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
It was good experience, driver was pretty friendly and helpful .I won’t mind traveling with rider express again in future .
Trip Date: 2024-11-10 09:00 am
ABDULLAH ADNAN A
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Kanata
The trip with Rider Express was amazing. The bus was on time and very comfortable. We could recline the seats and even had a good amount of leg room. Further there was enough room in the compartment above our seats to fit our normal backpack. Staff were very kind and overall we found our trip very easy. Big thank you to everyone involved and keep up the great work!
Trip Date: 2024-11-09 07:00 am
ALYSSA MARIA M
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Toronto to Ottawa West
It was a lovely ride. It would have been a little better if there were sinks. Other than that , everything was great. I met some wonderful people, and appreciate the staff too.
Trip Date: 2024-11-08 03:45 pm
NAGLAA E
Review StarReview StarReview StarReview StarReview Star  5/5
Whitby to Ottawa
Trip Date: 2024-11-08 05:20 pm
SHIREEN L
Review StarReview StarReview StarReview StarReview Half Star  4.5/5
Kingston to Ottawa West
Excellent driver in spite of delays on the 401 highway due to an accident.
Trip Date: 2024-11-07 07:45 pm
TULSA L
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Toronto to Ottawa West
As normal, no issues at all. The regular driver is always super nice and helpful.
Trip Date: 2024-11-05 03:45 pm
ELIOT L
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Toronto to Ottawa
Good trip but the wifi dont work good
Trip Date: 2024-11-05 08:30 am
HAZEL M
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa West
No problems, driver polite and well presented..
Trip Date: 2024-11-04 10:50 am
ANSHU P
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Toronto to Ottawa
The trip was good as usual. I saw a cockroach on climbing on the window ledges which ruined the rest of the trip and it grossed me out.
Trip Date: 2024-11-04 03:45 pm
ROBERT H
Review StarReview StarReview StarReview StarReview Star  5/5
Whitby to Ottawa
Perfect again. 3rd time in 2 weeks I used this route. Departed and arrived early, efficient, great price smooth ride. Toilet super clean. Wow
Trip Date: 2024-11-04 08:00 am
PUSHPANJALI G
Review StarReview StarReview StarReview StarReview Star  5/5
Whitby to Ottawa West
Was a smooth and timely ride. Each seat had a water bottle holder newly installed which is the best thing management has done 👍 it’s very helpful for the passengers and let’s them have enough room to sit.
Trip Date: 2024-11-03 05:15 pm
BAHAREH P
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Kingston
Trip Date: 2024-11-03 11:20 am
ARIZ K
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Kingston
Trip Date: 2024-11-03 09:00 am
LAUREN G
Review StarReview StarReview StarReview StarReview Star  5/5
Perth to Ottawa
The driver on today's route is always polite and friendly. 5 stars!
Trip Date: 2024-11-03 11:00 am
SIDDHESH K
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Trip Date: 2024-11-03 11:45 pm
ZAHRA D
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Hello, it was a very good trip with your bus. I hope to use your bus in the next trips thank you
Trip Date: 2024-11-01 10:50 am
ROBERT H
Review StarReview StarReview StarReview StarReview Star  5/5
Whitby to Ottawa
Great price,Driver. Your GPS tracker on ticket was off and bathroom was overheated smelling of hot urine
Trip Date: 2024-10-31 09:20 am
ALI B
Review StarReview StarReview StarReview Empty StarReview Empty Star  3/5
Whitby to Ottawa
Bus was late and had an odd odour. Nonetheless Rider Express delivered
Trip Date: 2024-10-31 05:20 pm
CHUKWUEBUKA N
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Kingston
It was a smooth ride
Trip Date: 2024-10-30 08:30 am
LINH H
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa West
Polite driver Smooth drive On time Convinient stop I will use Rider Express again
Trip Date: 2024-10-28 10:50 am
AMARJIT J
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Excellent service
Trip Date: 2024-10-29 03:45 pm
MELISSA T
Review StarReview StarReview StarReview StarReview Star  5/5
Whitby to Carleton Place
Rider Express bus services was amazing. Bus was on time, reach destination on time. Driver was very pleasant.
Trip Date: 2024-10-29 08:00 am
EMNIO H
Review StarReview StarReview StarReview StarReview Star  5/5
Whitby to Carleton Place
The service was great. Bus was on time, the bus is very clean. The driver is very friendly. I will be recommending Rider Express bus services to my friends.
Trip Date: 2024-10-29 08:00 am
JUAN GABRIEL N
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Toronto to Ottawa
We left a little bit late, but arrived on time.
Trip Date: 2024-10-27 11:45 pm
KRISTI R
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Whitby to Ottawa
Bus was great and drive was easy. Drive was approximately 30 minutes late arriving. Timing should better account for rush hour. Everyone who got on at previous stops had claimed the seats beside them with bags and no one offered to move their bag when three of us got on. We pretty much had to beg for seats and the person beside me looked at me like they were doing me a favour. So it was a long awkward ride. It is more of a people problem than a bus problem but it would have been nice to have more support in securing a seat or have a rule to have your bags up top or below your seat. Unless this is solved, I will unlikely recommend or take this bus knowing that people feel entitled to two seats even though they paid for one.
Trip Date: 2024-10-28 05:20 pm
BIJOY B
Review StarReview StarReview StarReview StarReview Star  5/5
Belleville to Ottawa West
Best driver, best trip so far. Friendly, on time, clean bus. Perfect!
Trip Date: 2024-10-28 10:45 am
RAM S
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Great service. Having two stopsin Ottawa you are providing great service to Customers in Westend and Eastend.
Trip Date: 2024-10-28 03:45 pm
KATERI D
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa West
Trip Date: 2024-10-14 05:30 pm
DOROTHY N
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Kingston
On time, good service
Trip Date: 2024-10-26 09:30 am
ELLIZE M
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Scarborough to Ottawa
You should have a stop in Brampton/Mississauga! Thank you for your help! Your driver was awesome.
Trip Date: 2024-10-27 09:30 am
RESHIRLY F
Review StarReview StarReview StarReview StarReview Star  5/5
Whitby to Kingston
As usual Rider Express delivered excellent service. Friendly bus operator, smooth ride.
Trip Date: 2024-10-27 09:50 am
ROBERT H
Review StarReview StarReview StarReview StarReview Star  5/5
Whitby to Kanata
Nice bus perfect driver
Trip Date: 2024-10-27 08:00 am
JANE D
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa West
Trip Date: 2024-10-27 06:15 pm
BERNARD D
Review StarReview StarReview StarReview StarReview Half Star  4.5/5
Scarborough to Ottawa
Our departure from Scarborough Town Center was scheduled for 09.00 a.m., but because of the morning traffic, we left Town Center at 09.30. The situation was properly managed, and the driver, Karaman, welcomed all of us prior to boarding. We arrived in Ottawa at St-Laurent Shopping Center on time. I travel from Ottawa to Scarborough almost every 2-3 weeks, and it is always a pleasure to be driven by Mr. Karaman. He is the best of your drivers, and I have never regretted moving from Flixbus to Rider Express. Also, I'd like to mention my appreciation of your driver, Mr. Igor. Both of them are polite, excellent drivers, and very professional employees. 
Trip Date: 2024-10-23 09:00 am
HENOK A
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa West
I experienced that they are good in their on time performance, supportive employees specially drivers, safe driving skills. Thank you
Trip Date: 2024-10-26 09:00 am
BHUPEN M
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
The ride was on time. The bus was clean and the toilet too. Ticket was much cheaper than buses for the similar route. The bus driver was friendly too. My favorite part of all was that we were allowed to carry two checked in bags. Overall, I had the perfect experience. I will definitely take Rider's Express bus for my next trip.
Trip Date: 2024-10-26 09:00 am
OLAYINKA A
Review StarReview StarReview StarReview StarReview Star  5/5
Peterborough to Ottawa
1. Provided Internet service 2. Safe driving However, improve on your leg room.
Trip Date: 2024-10-26 08:45 am
JIYA N
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa West
Trip Date: 2024-10-26 04:00 pm
HAMIY H
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Trip Date: 2024-10-25 08:30 am
AGNES M
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa West
Trip Date: 2024-10-25 10:50 am
FATIMA K
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Trip Date: 2024-10-25 10:50 am
DEBRA M
Review StarReview StarReview StarReview Empty StarReview Empty Star  3/5
Toronto to Ottawa West
The ride was comfortable and pleasant but we are going to arrive an hour late.
Trip Date: 2024-10-25 03:45 pm
HEI TING W
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa West
Driver is friendly and nice, the seat is comfortable, the bus was on time.
Trip Date: 2024-10-24 04:50 pm
OLUWAFUNKE O
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa West
Efficient and easy to ride with
Trip Date: 2024-10-24 06:15 pm
ELIZABETH S
Review StarReview StarReview StarReview StarReview Star  5/5
Belleville to Ottawa
Trip Date: 2024-10-23 10:45 am
DAVID K
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Kingston
Trip went well! Driver handled bus good. No heavy braking kept his distance in traffic, used his signals, consciously, and never touched a rumble strip! We left something on the bus & were able to retrieve it next day after notifying your office! Thanks so, much!👍
Trip Date: 2024-10-21 10:50 am
VICTORIA H
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Scarborough to Kingston
The SCARBOROUGH bus station location description could be updated as the dentist office is no longer there, but it's just moved into another plaza near the mall, so I went to the dentist office across the road before realizing that I was meant to go to the mall entrance.
Trip Date: 2024-10-19 06:15 pm
KIARA C
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Toronto to Kingston
The bus was great but I lost my purse on the bus yesterday and I’ve sent an email about it. Please please please get back to me I really need my purse thank you so much
Trip Date: 2024-10-21 10:50 am
IGOR P
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Kingston
Trip Date: 2024-10-18 05:30 pm
BIJOY B
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Belleville to Ottawa West
Good generally. Was running 15 minutes late for no apparent reason. Clean bus, good driver.
Trip Date: 2024-10-21 10:45 am
JAGDEEP S
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Kanata
Awesome service, driver was very nice and helpful. It was a great experience for us to travel in this bus. Thanks
Trip Date: 2024-10-21 07:30 am
ANDRE K
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Scarborough to Ottawa
Nice driver, made it in time, but bus was hot and wifi was unusable
Trip Date: 2024-10-20 06:15 pm
WESLEY W
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
It was ok
Trip Date: 2024-10-20 10:50 am
SARAH F
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Kingston
Trip Date: 2024-10-18 03:45 pm
VAIJOMIY A
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Scarborough to Ottawa West
Bus came about 10 minutes late for pickup. Driver was friendly and professional. Bus does not wait for passengers that are running late. Break at the halfway point is too short (only 10 minutes). Drop off was prompt, again, no waiting for late patrons or folks that are asleep.
Trip Date: 2024-10-18 11:20 am
PETER B
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Toronto to Belleville
Bus was busier than usual but the driver was courteous, professional and an excellent driver. The trip was pleasant the seats a little uncomfortable but I think that was complicated by some knee pain that I have been having lately. No complaints.
Trip Date: 2024-10-18 08:30 am
ANAHAT J
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa
The instructions for Scarborough stop need to be changed on the website. STO orthotics have moved. It will be nice to have a rider express sign there.
Trip Date: 2024-10-18 11:20 am
TO NGA V
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Perfect service. Staff at station office supported us to reschedule very quickly when we miss our bus. The driver is very polite. The bus is very clean.
Trip Date: 2024-10-18 10:50 am
JULIET B
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Kingston
Trip Date: 2024-10-18 08:30 am
BRIAN W
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Trip Date: 2024-10-18 05:30 pm
MATTHEW M
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Toronto to Ottawa
Great trip! However we got delayed after Kingston due to a 20 min break so I think that should be factored into the arrival time!
Trip Date: 2024-10-17 03:45 pm
DAVID A
Review StarReview StarReview StarReview Half StarReview Empty Star  3.5/5
Toronto to Kingston
Trip Date: 2024-10-17 03:45 pm
IRINA G
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa
Trip Date: 2024-10-17 04:50 pm
JORJA T
Review StarReview StarReview StarReview StarReview Half Star  4.5/5
Toronto to Kingston
Great experience. So happy to have found this option as a student in Toronto, this makes getting home so much easier. Only thing that could make this even better would be an option for a stop in Brockville in the future, bus goes right by Brockville on its way to Ottawa. I currently take the bus to Kingston and then need a ride from Kingston to Brockville, which is better than trying to find a ride pick me up in Toronto but would love to see the bus add a quick stop in Brockville, there is a big parking lot right off the highway exit at the Food Basics, hope this could be considered in the future, I just started 4 years of schooling so will be using this service a lot :) Thanks
Trip Date: 2024-10-12 04:00 pm
SAMANTHA M
Review StarReview StarReview StarReview StarReview Star  5/5
Peterborough to Ottawa
Trip Date: 2024-10-16 08:45 am
HETING Y
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Scarborough to Ottawa
The ride and driver were great. I think a thirty minute break is too long. Could consider shortening it especially for night rides and when the trip starts late.
Trip Date: 2024-10-15 06:15 pm
DHRUVKUMAR P
Review StarReview StarReview StarReview Empty StarReview Empty Star  3/5
Scarborough to Ottawa
Your pickup location in Scarborough was different, as shown in the picture. In the description, it is mentioned that the Scarborough Town Center, Ground level parking stop is in front of entrance #7, next to STO Orthodontists. These 2 locations are different. There are no orthodontists near gate 7 of STC. They moved to other places, so I was moving from there to STC gate 7 for around 15 minutes to finalize which is the pickup location for your bus. So, I request that you update that on your website and ticket description. Moreover, you can put a sign board for the rider express pickup location in front of gate 7 of STC so the newcomers get to know about the pickup location.
Trip Date: 2024-10-15 09:00 am
MODUPE W
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa
Trip Date: 2024-10-14 11:20 am
AL HAJ ATIQUL I
Review StarReview StarReview StarReview Empty StarReview Empty Star  3/5
Scarborough to Ottawa
Driver behave is not good ,
Trip Date: 2024-10-13 04:45 pm
SHANNON M
Review StarReview StarReview StarReview StarReview Star  5/5
Belleville to Ottawa
Trip was great and on time.
Trip Date: 2024-10-12 11:00 am
SONIA S
Review StarReview StarReview StarReview Half StarReview Empty Star  3.5/5
Toronto to Ottawa West
I am taking 1.5 away because of no charging points in the bus. I could see one only for the front seat (first rows). I tried to look everywhere for the charging point around my seat, but to no avail. On positive side, The ride was fast and was in Ottawa even earlier than what was mentioned on ticket.
Trip Date: 2024-10-14 03:45 pm
DEBORAH T
Review StarReview StarReview StarReview Half StarReview Empty Star  3.5/5
Scarborough to Ottawa
Bus left Scarborough Town Centre promptly at 3:40 and arrived at Ottawa St. Laurent Centre on time. Our driver was helpful. The disappointment was wafts of odour from the toilet.
Trip Date: 2024-10-14 11:20 am
ANDREW C
Review StarReview StarReview StarReview Half StarReview Empty Star  3.5/5
Scarborough to Ottawa
Bus left Scarborough Town Centre promptly at 3:40 and arrived Ottawa St. Laurent Centre on time. Our driver was helpful. The disappointment was wafts of odour from the toilet.
Trip Date: 2024-10-14 11:20 am
MICHAEL B
Review StarReview StarReview StarReview StarReview Half Star  4.5/5
Scarborough to Ottawa West
Great service. On-time. Clean coach. Good value for your money.
Trip Date: 2024-10-14 11:20 am
ABHINAV K
Review StarReview StarReview StarReview StarReview Half Star  4.5/5
Toronto to Ottawa West
Driver was very professional driver. We reached the destination 45 mins before time.
Trip Date: 2024-10-14 03:45 pm
CHARLES L
Review StarReview StarReview StarReview StarReview Half Star  4.5/5
Toronto to Ottawa
The bus ride was long and relaxing. And will do it again in the future.
Trip Date: 2024-10-13 04:00 pm
WELDON M
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Toronto to Ottawa
Everything was great. However, I think the bathroom door was not locking. It could still be opened (slide open) when the button was in the locked position. It happened to me and I also tested it and it appeared to keep sliding open. Also, the bathroom looked clean but when I raised the toilet seat it looked like that area may have been forgotten.
Trip Date: 2024-10-13 11:45 pm
MAMMO A
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Here's a revised version with minor corrections: I recently took Rider Express from Toronto to Ottawa. The ticket price of $59.99 was reasonable, and the travel time of 5 hours and 10 minutes was decent. The bus arrived and departed on time, which I appreciated. The bus was clean, and the driver was professional. Overall, it was a good experience for the price. However, it would be even better if the bus offered Wi-Fi or extra legroom, even if it meant a slightly higher price.
Trip Date: 2024-10-13 10:50 am
OLADAPO B
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Driver was friendly and professional. I enjoyed my ride from Toronto to Ottawa.
Trip Date: 2024-10-13 10:50 am
SANDRA J
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa
I appreciated getting a phone call from the driver as I was the only one being picked up at my location. Thank you so much!
Trip Date: 2024-10-11 11:20 am
BHARAT K
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa West
Trip Date: 2024-10-11 10:50 am
SALAMATU K
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa West
The bus depart on time and the driver is professional.
Trip Date: 2024-10-12 05:30 pm
JENNIFER D
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Peterborough to Ottawa
Trip Date: 2024-10-11 08:45 am
JEF O
Review StarReview StarReview StarReview Empty StarReview Empty Star  3/5
Toronto to Ottawa West
I think there should be a alternate route via highway 7. that route should be brought back to the list of options.
Trip Date: 2024-10-11 05:30 pm
MARIA R
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Toronto to Ottawa
Very Great but one miss bathroom liquid of germ killer for hand ran out
Trip Date: 2024-10-10 11:00 am
ODESANYA S
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa
Smooth travel
Trip Date: 2024-10-08 09:00 am
AMILY L
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa
Trip Date: 2024-10-08 04:50 pm
MAMATA D
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa
Trip Date: 2024-10-08 09:00 am
PUSHPANJALI G
Review StarReview StarReview StarReview StarReview Half Star  4.5/5
Whitby to Ottawa West
I’m a frequent traveler and have had a consistent service experience so far. Reliable bus services.
Trip Date: 2024-10-06 05:15 pm
CLEMENT I
Review StarReview StarReview StarReview StarReview Star  5/5
Whitby to Ottawa
I’m still amazed at how timely the service is. This time the bus took the scenic route. There was WiFi which was an improvement. Good trip, would use them again.
Trip Date: 2024-10-07 08:00 am
AHDRI ZHINA M
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
ontime, express travel from toronto to ottawa on oct 7th, with a 10min rest stop in kingston: the driver was courteous, efficient, and helpful. the journey felt safe, the fare reasonable, and seating ok; tho a bit more recline wd be nice. and tho i had to pay an extra $20 to change bus (after missing the 8:30am), i wd book again for a similar trip/thanx.
Trip Date: 2024-10-07 10:50 am
DIVIANE D
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
On time and kind driver
Trip Date: 2024-10-07 10:50 am
KRYSTAL F
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Scarborough to Kingston
The service was great. Bus left 20 minutes after scheduled time but was fast in getting to Kingston. Wish there was more leg room.
Trip Date: 2024-10-06 06:15 pm
YUMIN G
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
it's nothing special but it did the job for cheaper than taking the train.
Trip Date: 2024-10-06 05:30 pm
LAUREN G
Review StarReview StarReview StarReview StarReview Star  5/5
Perth to Ottawa
Bus arrived reasonably on time (5 mins late) and at the correct stop, it was clean and comfortable, no complaints!
Trip Date: 2024-10-06 11:00 am
PETER B
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Toronto to Belleville
Driver on time, bus clean, ride was pleasant.
Trip Date: 2024-10-03 08:30 am
KEN G
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Top quality service at the right price. Pro driver, felt safe
Trip Date: 2024-10-04 08:30 am
DAVID K
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Kingston
Trip went, well! Driver was very, good. He handled bus, well. Used his signals conscientiously & didn’t hit any rumble, strips. No heavy, braking, either. There was a slight altercation between 2 passengers & driver dealt with it, professionally. All in all, good, trip. Good job, Rider Express!👍
Trip Date: 2024-10-04 10:50 am
NAGLAA E
Review StarReview StarReview StarReview StarReview Star  5/5
Whitby to Ottawa
Trip Date: 2024-10-04 05:20 pm
NICHOLAS R
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Perth
I really enjoyed my ride to Perth, the driver was great, the service was fast. Honestly would book more in the future, as it’s a great alternative then driving my self. I do have a request, it be great if you guys had a stop at Hwy 7 & hwy 38 (sharbot lake). That is exactly where my family is, so it be a great stop. Hopefully you can consider this stop for the future.
Trip Date: 2024-10-04 07:00 am
HANNA M
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Very good driver. Very professional. We enjoyed this trip.
Trip Date: 2024-10-04 08:30 am
TKEYAH R
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa West
Trip Date: 2024-10-03 08:30 am
ANAHAT J
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Trip Date: 2024-10-03 08:30 am
HAZEL M
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa West
The driver represented your company very well…he was dressed very well, clean, and had good command of the English language….very polite with a smile…
Trip Date: 2024-09-28 09:00 am
ROBERT H
Review StarReview StarReview StarReview StarReview Star  5/5
Whitby to Ottawa
Keep the price low and I will use you tons. Great driver, good bus. Very happy.
Trip Date: 2024-10-02 08:00 am
GODFREY M
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Used this service for the first making a reservation - very user friendly and easy to use. Thumbs up big time. Thank you. Looking forward to the ride on Rider Express.
Trip Date: 2024-10-19 04:00 pm
MARY GRACE C
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Trip Date: 2024-09-30 08:30 am
ADIL A
Review StarReview StarReview StarReview StarReview Star  5/5
Belleville to Ottawa
Notified us that bus was gonna be late
Trip Date: 2024-09-30 06:35 pm
DORA D
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Toronto to Kingston
It I we really hot, the air conditioning at the top was not working, but good overall!!
Trip Date: 2024-09-30 03:45 pm
SHIVANI S
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Toronto to Ottawa
Trip Date: 2024-09-29 10:50 am
ROSEANNE R
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa
The ride was on time no issues at all easy to book.
Trip Date: 2024-09-29 06:15 pm
DENIS C
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa West
On time, driver friendly. Good service.
Trip Date: 2024-09-29 09:30 am
RAYMOND P
Review StarReview StarReview StarReview Empty StarReview Empty Star  3/5
Toronto to Ottawa
The bus was very cold have to wear a heavy sweater
Trip Date: 2024-09-29 04:00 pm
ANGELA L
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Excellent trip and service
Trip Date: 2024-09-27 10:50 am
MASOOD A
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Toronto to Ottawa West
seat selection and availability to travel neighbor free should be available. Seats are too tight.
Trip Date: 2024-09-27 03:45 pm
CHRISTINA C
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Driver was great!
Trip Date: 2024-09-27 03:45 pm
CHRISTINE G
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Toronto to Ottawa
Hello, my experience was fine... no issues.
Trip Date: 2024-09-26 11:00 am
SHUTAO C
Review StarReview StarReview StarReview StarReview Star  5/5
Peterborough to Kanata
Bus is clean, and a very safe trip.
Trip Date: 2024-09-26 08:45 am
NATALIE F
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Scarborough to Kingston
Bus was 20 minutes late and I had nowhere to ask about or check it's status. Other than that the bus was great and it was a smooth, quiet ride.
Trip Date: 2024-09-24 09:00 am
ANDREW O
Review StarReview StarReview StarReview StarReview Star  5/5
Marmora to Kanata
I am happy to use your service fairly frequently. The driver is always polite, happy and helpful I would mention that today the WiFi service was functioning well, which was great. On my past trips often the WiFi does not work at all and the a/c plugs don't either. Not sure why that is, but it can be a bit frustrating. It would be nice to have a pickup/dropoff point in Havelock Ontario. Really happy you are providing your service along the Hwy 7 corridor at a reasonable fare. Thanks for that.
Trip Date: 2024-09-25 09:35 am
GULSUM U
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa
Very happy about the service. Please keep up the good work. Really appreaciated Thanks
Trip Date: 2024-09-25 09:00 am
RUTH L
Review StarReview StarReview StarReview StarReview Star  5/5
Kingston to Ottawa West
Driver very polite And accommodating Excellent service on time and even early arrival
Trip Date: 2024-09-23 11:30 am
BIJOY B
Review StarReview StarReview StarReview StarReview Star  5/5
Belleville to Ottawa West
All good
Trip Date: 2024-09-23 10:45 am
MATTHEW D
Review StarReview StarReview StarReview StarReview Half Star  4.5/5
Toronto to Belleville
Other than the person at the front desk, who was rude and unhelpful, it was a wonderful experience. The bus was really nice, not too crowded with comfortable seating. Would absolutely recommend and will likely use Rider Express again!
Trip Date: 2024-09-21 09:00 am
AHARSAN K
Review StarReview StarReview StarReview StarReview Star  5/5
Whitby to Ottawa
Good
Trip Date: 2024-09-22 05:15 pm
VALERIA F
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
I am very satisfied with the service. Comfortable and punctual trip. Excellent and very kind driver. Valeria from Italy
Trip Date: 2024-09-22 09:00 am
JIAN LING F
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Belleville
Trip Date: 2024-09-21 09:30 am
JESSICA L
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Toronto to Ottawa
Great experience. Would like it if the break at Kingston was shorter. I would rather get to my destination faster than wait around 30 minutes.
Trip Date: 2024-09-20 05:30 pm
GLORIA Y
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Marmora
Trip Date: 2024-09-21 07:30 am
ANN C
Review StarReview StarReview StarReview StarReview Half Star  4.5/5
Toronto to Ottawa West
Trip Date: 2024-09-20 08:30 am
NAGLAA E
Review StarReview StarReview StarReview StarReview Star  5/5
Whitby to Ottawa
Trip Date: 2024-09-20 05:20 pm
ANNICK N
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa West
Trip Date: 2024-09-20 03:45 pm
SUSAN S
Review StarReview StarReview StarReview StarReview Star  5/5
Belleville to Ottawa West
Driver was polite and courteous. Stayed on schedule. Comfortable seating and wifi is a nice bonus. Looking forward to my return journey on the 7 th of October
Trip Date: 2024-09-19 10:45 am
SRAVANTHI B
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa West
Trip Date: 2024-09-19 04:50 pm
MAHESWARY K
Review StarReview StarReview StarReview StarReview Half Star  4.5/5
Scarborough to Ottawa West
Bus is late than scheduled time rather then very good
Trip Date: 2024-09-18 09:00 am
MICHAEL K
Review StarReview StarReview StarReview StarReview Half Star  4.5/5
Kingston to Ottawa
Trip Date: 2024-09-15 01:45 pm
HEATHER M
Review StarReview StarReview StarReview StarReview Star  5/5
Kingston to Ottawa
I truly enjoy my trips with Rider Express. I find your driver's are professional and very polite. Will always travel with Rider Express. Ty for your my safe travels.
Trip Date: 2024-09-17 11:30 am
VISAKA D
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Kanata
Driver is very friendly and kind bus was very clean. He’s very nice to everyone and respects everyone. Enjoy the ride!
Trip Date: 2024-09-16 07:00 am
MARGARET S
Review StarReview StarReview StarReview StarReview Half Star  4.5/5
Peterborough to Ottawa
Very happy with the bus it was clean the drivers were polite only problem i had was my return trip to Ottawa the bus stop isnt marked so i had no idea where to wait for it
Trip Date: 2024-09-16 08:45 am
(TINA) SUI Y
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa West
Trip Date: 2024-09-15 04:00 pm
BRIAN H
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
The ride was great, and my baggage was handled without issues, including my bicycle. Wifi worked well, AC was pleasant, and bus was clean. One issue: the window seats recliner levers are very well hidden. Until the driver mentioned people leaving should put their seats upright, many if ya assumed they didn't receive at all. Perhaps this feature should be mentioned at the start of the journey.
Trip Date: 2024-09-16 10:50 am
SHREY S
Review StarReview StarReview StarReview Empty StarReview Empty Star  3/5
Toronto to Ottawa West
Bus stopped for 30 minutes in Kingston on an already late journey to Ottawa. 10-15 minutes is the ideal stop length, 30 is too much
Trip Date: 2024-09-16 05:30 pm
ANN MARIE F
Review StarReview StarReview StarReview StarReview Star  5/5
Peterborough to Perth
Everything was great- no complaints at all! Thanks.
Trip Date: 2024-09-12 08:45 am
MATTHEW T
Review StarReview StarReview StarReview Empty StarReview Empty Star  3/5
Toronto to Ottawa
Ride was great, friendly driver and arrived safely. Have always had great experiences. Today however, the bus was delayed 30minutes at initial departure, with no explanation as to why. Very frustrating service.
Trip Date: 2024-09-15 10:50 am
JASPREET K
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Kingston
My ride was amazing thanx to rider express
Trip Date: 2024-09-15 04:45 pm
MARIA R
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Hi! Perfect time arrived staion in Ottawa
Trip Date: 2024-09-14 04:00 pm
SHUTAO C
Review StarReview StarReview StarReview StarReview Star  5/5
Peterborough to Kanata
Great trip. Driver is very friendly and the ride is very smooth. Bus is clean and seat is comfortable. Rider express is my regular bus after having taking buses from different providers.
Trip Date: 2024-09-10 08:45 am
JAPENJYOT K
Review StarReview StarReview StarReview StarReview Star  5/5
Peterborough to Ottawa
The Journey was so smooth and comfortable. It was my first experience in a bus for a long journey and I really loved it.
Trip Date: 2024-09-13 08:45 am
SYLVIE C
Review StarReview StarReview StarReview StarReview Star  5/5
Belleville to Ottawa
Very nice clean bus...and excellent price...But i had a hard time to find the bus stop at StLaurent shopping center...It is not indicated as a walked there the E station or what bus stops there ...we see it only hidden behind the bus shelter on the other side where we don' t walk by the road
Trip Date: 2024-09-12 06:35 pm
MEERA M
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa
Excellent service The 18335833636, should have a message that it is Alberta time On the internet I couldn't get choice of the timings, and changes were a challenge
Trip Date: 2024-10-04 07:30 am
JEN K
Review StarReview StarReview StarReview StarReview Half Star  4.5/5
Toronto to Ottawa
Best service i have ever used. very comfortable seats and on time.
Trip Date: 2024-09-06 10:50 am
SPENCER H
Review StarReview StarReview StarReview StarReview Star  5/5
Peterborough to Ottawa
Great service, fast enough, cheaper alternative, relatively comfy seating. Just wish we still got a smoke break.
Trip Date: 2024-09-09 08:45 am
BAKAJI CECILE N
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
My ride was very good and safe thank you
Trip Date: 2024-09-10 03:45 pm
BIJOY B
Review StarReview StarReview StarReview StarReview Star  5/5
Belleville to Ottawa West
On time, good driver, clean and comfortable. Please continue the morning TO-OTT as is. Thanks.
Trip Date: 2024-09-09 10:45 am
DAVID K
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Kingston
Everything went well! Driver was good at his job. He could handle bus, well! No heavy braking, no rumble strips were activated. Good job, Rider Express!
Trip Date: 2024-09-08 04:00 pm
HAZEL M
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa West
Trip Date: 2024-09-08 10:50 am
SABA G
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Trip Date: 2024-09-08 04:00 pm
HARDAT B
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Kingston
Driver was nice and helpful and it was a great trip.
Trip Date: 2024-09-07 09:00 am
MUNIS A
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa
Trip Date: 2024-09-06 11:20 am
IBRAHIM C
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa West
I had an amazing bus ride from Toronto to Ottawa. The bus was punctual, and the break in Kingston was perfectly timed. The driver was clearly very experienced, making it the smoothest bus ride I’ve ever had. However, one thing that could be improved is the pickup location. The departure point was listed as Scarborough Town Centre, which is quite large. Providing an exact location or a map pin would have made it much easier to find. Thank you!
Trip Date: 2024-09-05 04:50 pm
MICHELLE L
Review StarReview StarReview StarReview Empty StarReview Empty Star  3/5
Kingston to Ottawa
My bus from Kingston to Ottawa was over half an hour late arriving, and while bus tracking was available, it was not updated for 3 hours, so I still had no idea when it would be arriving. Once it arrived, it then spent another half hour sitting in the parking lot, resetting the power and people getting food. While I appreciate that people were able to get food, I wish that was reflected in the listed departure time, as the bus didn't leave until over an hour past past the intended departure time. The bus itself was comfortable and spacious, the delays with no communication deprecated the experience
Trip Date: 2024-09-02 08:50 pm
GILLIAN F
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Rider Express is the only bus company I fully trust between Ottawa and Toronto! They are always on time, the bus drivers are friendly, and it's always clean.
Trip Date: 2024-09-02 08:30 am
BIJOY B
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Belleville to Ottawa West
Actual trip was great. On time, clean with good driver. Generally though, this Monday trip was cancelled 3 times in last few weeks usually just the day before. I commute for work and cannot be late so I had to scramble to book with another bus line, please do not cancel this trip at last minute.
Trip Date: 2024-09-03 10:45 am
JONALYN T
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa West
Travel is great arrived on time.
Trip Date: 2024-09-02 10:50 am
DONNA-LYNN H
Review StarReview StarReview StarReview StarReview Star  5/5
Peterborough to Kanata
Bus was excellent, driver was polite & courteous. Only feedback would be: sending a text message when the bus will be late or any other changes. Some passengers don't have data so a text would be better. Thanks for a great ride!!!
Trip Date: 2024-09-02 08:45 am
AVA P
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Kingston
Best bus service available !! Kind and courteous drivers, comfortable seats and a smooth ride everytime!!
Trip Date: 2024-09-02 10:50 am
CHARLOTTE K
Review StarReview StarReview StarReview Empty StarReview Empty Star  3/5
Toronto to Ottawa
Trip Date: 2024-09-02 03:45 pm
EDWIN N
Review StarReview StarReview StarReview StarReview Star  5/5
Whitby to Ottawa
Amazing Fantastic Timely Friendly Comfortable Informative Efficient Great communication Thank you for the AMAZING SERVICE AS ALWAYS
Trip Date: 2024-05-29 09:20 am
CHERYLINE N
Review StarReview StarReview StarReview StarReview Star  5/5
Whitby to Ottawa
Amazing Fantastic Timely Friendly Comfortable Informative Efficient Great communication Thank you for the AMAZING SERVICE AS ALWAYS
Trip Date: 2024-05-29 09:20 am
CHERYLINE N
Review StarReview StarReview StarReview StarReview Star  5/5
Whitby to Ottawa
Amazing Fantastic Timely Friendly Comfortable Informative Efficient Great communication Thank you for the AMAZING SERVICE AS ALWAYS
Trip Date: 2024-09-02 08:00 am
PURVA V
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Trip Date: 2024-09-02 03:45 pm
NAZNIN J
Review StarReview StarReview StarReview StarReview Star  5/5
Whitby to Kingston
Trip Date: 2024-09-01 05:15 pm
CANDIDE U
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Trip Date: 2024-09-01 09:00 am
MARTHA N
Review StarReview StarReview StarReview StarReview Half Star  4.5/5
Scarborough to Ottawa
I would ride again- but the bus driver doesn’t wait for people
Trip Date: 2024-09-01 09:30 am
RONALD O
Review StarReview StarReview StarReview Half StarReview Empty Star  3.5/5
Toronto to Ottawa
The extension plugs don’t work, hard to charge phones or electronics
Trip Date: 2024-08-31 07:00 am
JOCHEN W
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Toronto to Ottawa
Clean and good bus with comfortable chairs and power outlets at each seat Driver drove well 1 Star lesser as we arrived 45 min late without having stood somewhere in the traffic jam - my guess is that the shown travel time is just too small (Toronto to Ottawa)
Trip Date: 2024-08-31 09:00 am
CHRISTIANA A
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Toronto to Ottawa
Trip Date: 2024-08-31 09:00 am
BLANCO ALMA C
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Hello there, I really appreciate your service very friendly and kind.... More power to your Riider Express Company. Best regards, Alma
Trip Date: 2024-08-30 10:50 am
SWETA M
Review StarReview StarReview StarReview Half StarReview Empty Star  3.5/5
Toronto to Ottawa West
The bus was clean, the driving was good, and the air conditioning was good and my luggage was not lost or damaged. My main concern is the fact that the bus departed late - while the screen at union station showed the new departure time, it would be great to get a text message notification, and also ensure that the announcer at the Union station provides timely updates for the Rider express bus. - It reached Ottawa west around 12.40 instead of 11 pm. This is very late given that it does not stop at many stations on the way.
Trip Date: 2024-08-29 05:30 pm
JULIO O
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Smooth ride, a little bit delayed but all was good
Trip Date: 2024-07-05 10:50 am
MARY CHEUK Y
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Perth
Nice staff, smooth ride, clean bus, quiet, spacious (if not sharing). Washroom was clean and not smelly at all (just out of sanitizer). Grateful to have this affordable option to Perth.
Trip Date: 2024-08-24 07:00 am
SUFIA Q
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Scarborough to Ottawa West
was a little late but not the fault of anyone just traffic~ other than that great!
Trip Date: 2024-08-29 11:30 am
SUCHANDRA R
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa West
The driver was very professional, punctual and friendly. He has good driving skill and so we reached our destination on time. I wish you continue to keep your service up.
Trip Date: 2024-08-29 03:45 pm
RADHA J
Review StarReview StarReview StarReview Empty StarReview Empty Star  3/5
Toronto to Ottawa
Bus, ride etc.were great. In Toronto our bags are loaded by someone. Why would your operator expect us - passengers to take bags off the luggage compartment. Your competitions are courteous to take them out for us. The bus was full. In Kingston, we were given a lousy 10 minute break to have a bathroom break + lunch and beverage. You do not even supply drinking water !!
Trip Date: 2024-08-29 11:00 am
VICTORIA W
Review StarReview StarReview StarReview StarReview Star  5/5
Belleville to Ottawa
Trip Date: 2024-08-28 06:35 pm
MONICA K
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
It was really agood experience, the driver was awesome
Trip Date: 2024-08-26 10:50 am
EMILY C
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa West
Great driver! very nice!
Trip Date: 2024-08-26 05:30 pm
BIJOY B
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Belleville to Ottawa West
Smooth pickup and drop off this time. Only issue I have is the cancelling of buses the day before , which has happened 3 times on this route in past few weeks. Besides reliability all else is fine.
Trip Date: 2024-08-26 10:45 am
JOHN B
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Belleville
I haven't taken the bus in years. I was very impressed--from the great rate to the super-clean bus, to the polite and professional driver--my trip was a grand experience. Thank you!
Trip Date: 2024-08-25 09:00 am
CONNIE S
Review StarReview StarReview StarReview Empty StarReview Empty Star  3/5
Scarborough to Ottawa
I had issues with booking my ticket. I put in all the payment info but didn't receive any confirmations. When I called to follow up, the on hold process was confusing. While waiting to speak to someone, there was ringing like it was going through to an agent but then it'd go back to hold. This happened a few times and I wasn't sure if the calling centre was open or if it was glitching and if I should stay on the line. As I was booking for same day travel I decided to stay on the line. More concise explanations while on hold would be helpful such as the call centre operating hours as I was calling from Ontario to Calgary and there are time zone differences, and knowing that I was in queue for an agent. Unfortunately I wasn't able to complete my payment that night due to the online glitch and after waiting 40 minutes on hold the following morning, my fare went up 20 dollars. The agent I dealt with was polite and helpful. And the driver was a safe driver.
Trip Date: 2024-08-25 04:45 pm
ARMIGRACEL M
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa
Trip Date: 2024-08-23 09:00 am
LOTOYA SHANTEL D
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Toronto to Ottawa
This was my most comfortable bud ride at a long distance. I just think the washroom should be updated. Thanks!
Trip Date: 2024-08-25 10:50 am
ALAIN B
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Kanata
Trip Date: 2024-08-25 07:30 am
ANNA MARIA V
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa West
Same bus with same driver for third time in a row. I continue to be satisfied with the punctuality, professionalism and service provided. Thank you.
Trip Date: 2024-08-25 10:50 am
ALVARO R
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Toronto to Belleville
trip took a bit longer than expected
Trip Date: 2024-08-24 09:00 am
SALIMA J
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa
Amazing driver Kind helpful friendly Driving was very safe
Trip Date: 2024-08-23 11:20 am
DANNIA H
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Belleville
Trip Date: 2024-08-23 04:50 pm
BENITO S
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Kanata
Great
Trip Date: 2024-08-23 07:30 am
PATRICK N
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa West
The trip was good and driver was excellent.
Trip Date: 2024-08-23 03:45 pm
DAVID K
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Kingston
Good trip, on time despite heavy traffic. Driver did a great job!
Trip Date: 2024-08-22 05:30 pm
MARY N
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Kingston
Trip Date: 2024-08-20 03:45 pm
MANISH P
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
good experience overall
Trip Date: 2024-08-21 07:00 am
MIRIYA S
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa West
Friendly driver and smooth journey 😌
Trip Date: 2024-08-21 08:30 am
SYDNEY B
Review StarReview StarReview StarReview Empty StarReview Empty Star  3/5
Toronto to Ottawa
It was a good trip I decided that I would enjoy the journey but it have been better if there was wifi service. I’m writing this feedback with my LTE data. Also more paper in the bathroom and a seat tray wouldn’t hurt.
Trip Date: 2024-08-21 03:45 pm
BRIANNA G
Review StarReview StarReview StarReview Empty StarReview Empty Star  3/5
Toronto to Ottawa
The ride was smooth, fast, and effective. Reasonable price, drop off and pickup in popular areas of the city so it makes for seamless travel. Unfortunately I believe I found a bed bug in the window sill crack of where I was sitting. I was 5/6 row in on the right. I did kill it but I wanted to bring this to your attention as this could become a future problem.
Trip Date: 2024-08-20 08:30 am
WENSHENG L
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa West
Trip Date: 2024-08-20 08:30 am
ALOYS N
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
All was nice, Many thanks
Trip Date: 2024-08-20 03:45 pm
KATHERINE C
Review StarReview StarReview StarReview StarReview Half Star  4.5/5
Perth to Ottawa
First time I have used Rider Express, first time I have ever received a notice of delayed pick up - excellent! Only comment could be that there is a sign to say you are in the right place at pick up. For a new customer it is unclear, but you just have faith and they come. Good service
Trip Date: 2024-08-20 11:00 am
WARLY B
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa West
Love the service! I will always recommend it to everyone..thank you
Trip Date: 2024-08-19 04:50 pm
HANNAH G
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Belleville to Ottawa
Bus was slightly delayed due to heavy rain, the driver was very kind.
Trip Date: 2024-08-19 10:45 am
AARON E
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa
Quick, efficient, and good driver
Trip Date: 2024-08-19 07:30 am
CRISTINA DELA R
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa West
The bus is clean and on time. We had great driver service.
Trip Date: 2024-08-18 04:00 pm
MONA B
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa
Trip Date: 2024-08-18 04:45 pm
DOUG L
Review StarReview StarReview StarReview StarReview Half Star  4.5/5
Toronto to Ottawa
excellent. on time, slightly early arrival. wifi worked, comfortable. thanks
Trip Date: 2024-08-18 10:50 am
MARY J
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Toronto to Ottawa West
A coat hook and cup holder would have been appreciated. The driver was excellent and very friendly. It was a quick and smooth trip.
Trip Date: 2024-08-17 04:00 pm
TANMAY PRAVINBHAI S
Review StarReview StarReview StarReview StarReview Star  5/5
Belleville to Ottawa West
Trip Date: 2024-08-13 06:35 pm
JUAN C
Review StarReview StarReview StarReview StarReview Star  5/5
Whitby to Ottawa
Great Travel ! The bus very comfortable Thanks for the good service
Trip Date: 2024-08-13 05:20 pm
LINDA M
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Kingston
Driver was a good driver I left safe , not sure how much they get paid should be more, they put up with alot of crazy passengers like the guy on my trip was upset because he was at the wrong stop he wanted the bus drive to let him on the bus after he parked his car, we had already let the stop he was not happy with the driver he followed us to the next stop which was Whitby go and got on the bus there. Alot of trucks
Trip Date: 2024-08-12 03:45 pm
DANIEL M
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Perth
Timely, friendly staff that call you by your first name, clean comfortable seats. Definitely will use them again.
Trip Date: 2024-08-12 07:00 am
TERESA C
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Trip Date: 2024-08-12 10:50 am
LEA V
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Departure and arrive on time. Kind driver. Thank you.
Trip Date: 2024-08-05 10:50 am
AMIRA M
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa
Trip Date: 2024-08-11 07:30 am
CYNTHIA A
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Kanata
Trip Date: 2024-08-11 07:00 am
AICELYNN M
Review StarReview StarReview StarReview StarReview Half Star  4.5/5
Scarborough to Ottawa
It is nice to have points system for regular customers
Trip Date: 2024-08-10 04:45 pm
AGOUA MARIE PIERRE A
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa West
Trip Date: 2024-08-08 05:30 pm
CHRISTIANA A
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Toronto to Ottawa
Bus was slightly delayed, this caused us to only have 5 minutes break at the halfway point. Overall not a bad experience but I have had better rides with Rider Express in the past
Trip Date: 2024-08-08 11:00 am
COSTAS A
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Toronto to Ottawa West
All was fine other than the delayed departure. Thank you very much!
Trip Date: 2024-08-07 03:45 pm
ALLEN Z
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Kanata
Trip was comfortable and arrived on time.
Trip Date: 2024-08-06 07:00 am
ALEXANDRA M
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Efficient, fast, fairly comfortable, and the only way I can travel from Toronto to Ottawa
Trip Date: 2024-08-06 07:00 am
ANDREW S
Review StarReview StarReview StarReview StarReview Half Star  4.5/5
Whitby to Kingston
Took the Late night bus going from Whitby to Kingston. Bus was 10 minutes late, so I was getting pretty nervous that I was going to miss work the next day. Would appreciate a bus tracker or something on the website so I don't have to sit there wondering if I am screwed or not. Bus was quiet, and drive to Kingston was smooth, took around the estimated time. Seats were nice and had plenty of pace for a tall guy. There was an annoying tone going off every once in while. I don't know what it was, but it got pretty irritating hearing it over and over.
Trip Date: 2024-08-06 12:35 am
ANNA MARIA V
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa West
Same driver as last week in 10:50 bus from To to Ottawa West. Professional and very friendly. Greets passengers. Provided clear instructions. Drove very controlled through heavy traffic and heavy rain. Thanks for another smooth ride!
Trip Date: 2024-08-04 10:50 am
KRISHNA F
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Scarborough to Ottawa West
Excellent Driver .. Got us to our destination in a very timely and safe manner.
Trip Date: 2024-08-05 11:20 am
NAGLAA E
Review StarReview StarReview StarReview StarReview Star  5/5
Whitby to Ottawa
Best bus service between Ottawa and Toronto. Comfortable, clean and responsible professional drivers.
Trip Date: 2024-08-06 05:20 pm
WANDA M
Review StarReview StarReview StarReview StarReview Star  5/5
Peterborough to Ottawa
Great!
Trip Date: 2024-08-04 08:45 am
MONA B
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa
The best way to travel safely
Trip Date: 2024-08-04 04:45 pm
BANI ISA A
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Trip Date: 2024-07-31 03:45 pm
GLORIA Y
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Madoc
The ride was really good: very smooth and comfortable. The driver was very friendly and kind. The bus was clean. The direction to the bus stop at Scarborough town centre was easy to follow. If you purchase the tickets in advance the price is very very reasonable. I highly recommend!
Trip Date: 2024-08-03 07:00 am
PAMELIA C
Review StarReview StarReview StarReview Empty StarReview Empty Star  3/5
Toronto to Ottawa
Driver was excellent, knowledgeable and friendly. Staff were great at depot. I was disappointed my original ticket got cancelled, then, since that happened, I asked to delay my return trip to Toronto to Monday and they said only if I paid $30 more! That is cost of the ticket I bought! I thought it could be discounted more since my delay.
Trip Date: 2024-08-01 11:00 am
ALEXANDER B
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Scarborough to Ottawa
Bus was late, but otherwise good
Trip Date: 2024-08-02 11:20 am
SAFAE M
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Excellent trip and amazing driver. I didn’t feel the trip!
Trip Date: 2024-08-01 05:30 pm
ADITYA BIKRAM D
Review StarReview StarReview StarReview Empty StarReview Empty Star  3/5
Scarborough to Ottawa West
The AC vents were not working and it was really hot inside, I have again booked my bus on 4th August from Ottawa to Scarborough with you guys let's see if again I have to face the same issue or the vents would work this time. Let's see!
Trip Date: 2024-07-31 04:50 pm
OWEN B
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Perth
My trip was great. I was concerned when the pickup location changed the night before, with this being my first ride. But the instructions provided were helpful. The driver was friendly and polite, and the bus was clean and comfortable. Overall a great experience.
Trip Date: 2024-07-31 07:30 am
ARASH H
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
I think a pickup and drop at Yorkdale mall can be great
Trip Date: 2024-07-29 11:45 pm
ABDULLAH I
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa West
Great ride, great customer service at Union, reached on time even with traffic out of Toronto. No issues.
Trip Date: 2024-07-30 03:45 pm
DANG TUAN SON V
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa West
I would appreciate better wifi
Trip Date: 2024-07-28 04:00 pm
AMANJIT D
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa
Trip Date: 2024-07-29 07:30 am
YANJU Z
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa West
Trip Date: 2024-07-28 09:30 am
GRACE ANGELA B
Review StarReview StarReview StarReview StarReview Star  5/5
Peterborough to Ottawa
I really like the bus driver. I have taken a ride with him before. He is really nice and friendly. I appreciate someone with a good heart. He greeted me by name as I got on the bus I guess because I was last in line and there was only one person left on the list. It made me smile. Please make sure he gets this message. I am not sure if he was wearing a name tag. That might be a good idea. God bless. PS 1. I also really like the new buses (much better than greyhound). It is still too small for my extra long legs, but it was okay. At least there were foot rests and I had two seats. I also appreciate that it was way less expensive than greyhound (I guess because you don't need a bus station since you can sell tickets over the internet in modern times. PS 2: It would be great if I could just provide a standard picture ID instead of a ticket. I don't use a cell phone due to EMF sensitivity, and sometimes my printer does not work. I'm not sure if that is possible. I haven't had an issue printing tickets so far, but sometimes I haven't been able to print other things. Food for thought....better for the environment too.
Trip Date: 2024-07-29 08:45 am
FERRANA B
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Belleville
Great and peaceful ride. Good price. Destination was reached on time Wil definitely use again. Thankyou
Trip Date: 2024-07-29 04:50 pm
ANNA K
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa West
Everything is 10/10, will choose this company again in the future 100%
Trip Date: 2024-07-28 10:50 am
MARYAM M
Review StarReview StarReview StarReview Empty StarReview Empty Star  3/5
Scarborough to Ottawa
The bus was supposed to depart Scarborough Town Centre at 6:15pm, it instead arrived/departed at 7:40pm. Almost 1 hour and a half later.
Trip Date: 2024-07-28 06:15 pm
ANNA MARIA V
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa West
Perfectly smooth ride. Clean bus. Friendly and professional driver. On time.good price. Excellent
Trip Date: 2024-07-28 10:50 am
MIRIAM F
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa West
Comfortable bus. Convenient. Great price! Clean.
Trip Date: 2024-07-28 04:45 pm
MARY CHEUK YING H
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Perth
Nice staff, courteous, fairly clean bus and good driving. 10 min late arriving (from refueling?) but not bad. The ticketing system is not great. It is confusing, too many steps; I ended up buying one wrong ticket by accident and had to pay to exchange it. Wish you had later buses too, because the TTC subway doesn't start till an hour before the 7 am bus departure.
Trip Date: 2024-07-25 07:00 am
ADIL A
Review StarReview StarReview StarReview StarReview Star  5/5
Belleville to Ottawa
I almost missed the bus because of my mistake but the bus driver made sure to wait for missing passenger before leaving
Trip Date: 2024-07-25 10:45 am
KARAMJIT K
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa West
I like travelling with rider express. Its too comfortable and affordable for me.. They dropped every passenger on given time. I will recommend everyone to chose rider express.😊
Trip Date: 2024-07-23 03:45 pm
NAGLAA E
Review StarReview StarReview StarReview StarReview Star  5/5
Whitby to Ottawa
Trip Date: 2024-07-24 05:20 pm
GENEVIEVE R
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa West
Very affordable and arrived on time. Definitely recommend it
Trip Date: 2024-07-24 09:00 am
RAJ D
Review StarReview StarReview StarReview StarReview Half Star  4.5/5
Toronto to Ottawa West
I recently had the pleasure of taking a bus ride from Toronto to Ottawa, and I must say it was a fantastic experience. The bus was clean, comfortable, and well-maintained, ensuring a smooth journey throughout. The driver was highly competent and courteous, making sure all passengers felt safe and at ease. The route was well-planned, with minimal stops and efficient use of time. Despite the long distance, the bus ride felt surprisingly quick, thanks to the comfortable seating and the driver's expertise. The price was also very reasonable, making it an excellent value for the service provided. I was particularly impressed by the helpfulness of the bus staff. They were friendly, attentive, and went out of their way to ensure that all passengers had a pleasant journey. The bus was also equipped with amenities that made the ride even more enjoyable. Overall, I would highly recommend this bus service to anyone traveling between Toronto and Ottawa. The combination of comfort, efficiency, and excellent customer service makes it a top choice for inter-city travel.
Trip Date: 2024-07-23 08:30 am
PEREIRAARIAS N
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Scarborough to Ottawa West
I wish we could have more space around the seats. Although it was difficult to find the pick up place, we managed to find the bus. Thanks to the driver, we arrived the city safely. Thank you.
Trip Date: 2024-07-18 09:00 am
YIU-LAN T
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa West
Rider Express is my favourite and the only bus I would like to ride between Scarborough to Ottawa West. From on line booking, scheduling, picking up convenient location with affordable price to boarding with friendly & polite drivers, clean facility, and of course safe , smooth & pleasant ride. I can’t thank enough and will continue to ride Rider Express!
Trip Date: 2024-07-12 09:00 am
ELAINE C
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Excellent customer service. 👍👍 I Iike traveling on the Riders Express
Trip Date: 2024-07-05 10:50 am
EARL B
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Belleville
I love this service. It’s fast, friendly, safe and a reasonable price. I wish you would consider a late night bus on Toronto - Ottawa route to allow game and theatre goers the opportunity to get home afterwards. No one else does this.
Trip Date: 2024-07-11 03:45 pm
SHUTAO C
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Kanata
Very clean, seat is very comfortable, driver is courteous and stable driving. Rider Express is my best choice when traveling from Ottawa to Toronto.
Trip Date: 2024-06-02 07:00 am
IBRAHIM I
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Trip Date: 2024-05-18 09:00 am
YIU LAN T
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa West
I take Rider Express bus between Scarborough and Ottawa West frequently. Everything is good: booking is easy, locations are convenient, drivers are friendly, rides are comfortable , smooth and safe, facilities are clean & tidy. price is reasonable. Best of all, all information can be found on the ticket. Rider Express is my favourite, I enjoy and will continue to ride.
Trip Date: 2024-03-15 08:30 am
TERESA J
Review StarReview StarReview StarReview StarReview Star  5/5
Peterborough to Ottawa
I love taking this trip. The bus is spotlessly clean and the driver is very friendly and helpful. I've found that this is the fastest and most pleasant way to get to Ottawa.
Trip Date: 2024-03-13 01:00 pm
ABDULLAH I
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Comfortable ride. Arrived late at the destination, but uncontrollable due to traffic.
Trip Date: 2024-02-16 03:45 pm
JEANETTE F
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Always a safe and comfortable ride. Drivers are extremely courteous and kind. Keep up the great fares!
Trip Date: 2024-01-04 08:00 am
CARVER L
Review StarReview StarReview StarReview Empty StarReview Empty Star  3/5
Peterborough to Ottawa
Was fine but bus should stop for a 10 or 15 minute break. Was traveling from Peterborough to ottawa and there was no break. Every time I have taken a bus, there has been a break
Trip Date: 2024-01-03 01:15 pm
SENAKA H
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
It was easy to find the schedule; all the details were there. Check-out was easy and quick. The tickets were delivered immediately.
Trip Date: 2024-01-05 10:50 am
YIU-LAN T
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa West
Bus is on time, the driver is very polite, pleasant and helpful. The ride is smooth thru flurries. I enjoyed and will continue to ride Rider Express.
Trip Date: 2023-12-11 08:30 am
UVEYS T
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa
Trip Date: 2023-11-17 03:45 pm
YIU-LAN T
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa West
Bus arrives on time, very clean. The driver is polite and helpful. Ride is smooth. Very happy with my trip, will continue to use Rider Express definitely.
Trip Date: 2023-11-15 08:30 am
JIM H
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa West
We were very pleased with our experience on Rider Express Oct. 1, 2023 to Ottawa. Bus was comfortable and clean. Would recommend it to others. We were wondering if you could have a sign indicating your Stop area . The shopping center may not allow this but we feel it would be of great help to travellers. We, along with a few others were asking if it was correct location as bus a little late so caused some concern.
Trip Date: 2023-10-01 11:20 am
TERESA J
Review StarReview StarReview StarReview StarReview Star  5/5
Peterborough to Ottawa
Excellent way to travel. Very comfortable bus and economical price. Bus driver was very friendly and courteous. I will continue travelling with RiderExpress
Trip Date: 2023-10-18 01:00 pm
BEDII I
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Peterborough
This is the second time I have taken the rider bus It’s very comfortable and fast ride
Trip Date: 2023-08-21 11:15 am
LEA M
Review StarReview StarReview StarReview StarReview Star  5/5
Scarborough to Ottawa
Very good customer service and ready to help. Appreciate it
Trip Date: 2023-07-31 11:45 am
HAO H
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa West

Trip Date: 2023-07-02 10:50 am
ALDILA A
Review StarReview StarReview StarReview StarReview Star  5/5
Toronto to Ottawa

First time taking rider express, and I have no complaint, the driver very nice and friendly. If you are first timer, please come early, so when u get lost, u still have time

Trip Date: 2023-03-08 08:00 am
ABDULLAH I
Review StarReview StarReview StarReview StarReview Half Star  4.5/5
Toronto to Ottawa

Ride was very comfortable! Wifi was out after only halfway through the trip, so I deducted 0.5 stars. Everything else was perfect, bus arrived on time at the destination.

Trip Date: 2022-12-22 08:00 am
ZENÓN S
Review StarReview StarReview StarReview StarReview Empty Star  4/5
Toronto to Ottawa

b

Trip Date: 2022-09-11 04:00 pm
These reviews are from real passengers only. You can also send review for your trip. Find your custom review link on the ticket pdf file.

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