Surrey to Golden Bus By Rider Express

Surrey to Kamloops

Great service, I love it.

Trip Date: 2024-12-04 04:00 pm

Chilliwack to Calgary - Westbrook Mall

ENJOYED TRIP DRIVERS VERY HELPFUL AND FRIENDLY. WOULD BE NICE TO SEE A SENIOR DISCOUNT.

Trip Date: 2024-12-01 05:10 pm

Vancouver to Kamloops

Seats too small ,no leg room and uncomfortable seats.

Trip Date: 2024-12-03 08:15 am

Surrey to Salmon Arm

Would have been nice if the washroom was available on the bus. Driver did a good job of trying accommodate passengers washroom needs otherwise and trying to help E-bus passengers at Abbotsford airport when their bus was canceled. Unfortunately our bus was almost full and he couldn’t take everyone.

Trip Date: 2024-12-02 08:55 am

Kamloops to Calgary - Westbrook Mall

The driver was beyond excellent! The bus and bathroom was exceptionally clean. I was supposed to depart at Westbrook Mall, and then take a Uber or Taxi to my hotel at the airport. The driver said Westbrook was too far away and he would drop me off at Marlborough Mall, which is closer to the airport.

Trip Date: 2024-12-03 01:25 pm

Kamloops to Revelstoke

Super comfy and quick trip to Revelstoke. The bus was late coming into Kamloops, but I couldn't believe it when I got a text message telling me it would be a little late and the approximate time delay. That is such a great feature.

Trip Date: 2024-11-26 01:25 pm

Kamloops to Calgary - Westbrook Mall

The trip itself was great, all the pilots are great. The only reason i did not give a 5/5 is because the bus was late at Kamloop's and i stood in the cold for long (probably late due uncontrollable circumstances), In all the trip was nice. keep it up

Trip Date: 2024-12-02 08:35 pm

Kamloops to Calgary - Marlborough Mall

Smooth ride, professional and courteous driver. Arrived Malborough Calgary just in time.

Trip Date: 2024-12-01 01:25 pm

Vancouver to Revelstoke

Excellent service. Comfortable ride. Great drivers

Trip Date: 2024-12-01 08:15 am

Vancouver to Revelstoke

Thank you to Rider Express for starting this bus service after so many years of mediocre service by Greyhound and their unexpected and quick withdrawal. This is an essential service for many people. I am capable of driving from Revelstoke to Vancouver but when there is only one person travelling it doesn’t make sense to take a vehicle when the fare is $130. As long as the fare is reasonable I will base my car vs bus decision on this. I like that the booking is done online and the driver does not have to stop unless they are expecting a passenger or are dropping someone off. I appreciate that any stops are quick. I wouldn’t like the trip to be substantially longer than what it would be in a car. Typically a car trip to Vancouver would be 7 hours non stop, and the bus trip is 8. Drivers are courteous and organised. My only wish would be that there is an announcement to please wear seatbelts. Every unbuckled passenger is a danger to the other passengers in an accident. Encouragement to wear seatbelts won’t make everyone use them but it might make more people wear them.

Trip Date: 2024-11-28 08:15 am

Vancouver to Kamloops

Trip Date: 2024-11-30 08:15 am

Surrey to Kamloops

Very affordable and safe ride. Driver reached the destination on the given time

Trip Date: 2024-11-29 08:55 am

Vancouver to Kamloops

Trip Date: 2024-11-29 03:00 pm

Vancouver to Kamloops

Trip Date: 2024-11-29 03:00 pm

Vancouver International Airport (YVR) to Hope

I am thankful for the safe drivers you provide. They were very helpful.

Trip Date: 2024-11-29 07:15 am

Salmon Arm to Calgary - Westbrook Mall

As usual the bus was prompt leaving and arriving. Staff was friendly and professional. It has taken the stress out of commuting between Salmon Arm and Calgary in winter. I use to drive it but the bus is worth the extra expense. Thank you.

Trip Date: 2024-11-28 03:10 pm

Surrey to Kamloops

The bus started 20 minutes late from Surrey, arrived one hour late in Kamloops at 9:05 PM, washroom door was broken/stuck throughout the journey, wifi was mostly not working or too weak and websites won't open, ride was smooth and safe and driver was nice.

Trip Date: 2024-11-27 04:00 pm

Surrey to Kamloops

The bus started 20 minutes late from Surrey, arrived one hour late in Kamloops at 9:05 PM, washroom door was broken/stuck throughout the journey, wifi was mostly not working or too weak and websites won't open, ride was smooth and safe and driver was nice.

Trip Date: 2024-11-27 04:00 pm

Vancouver to Kamloops

Cleanliness, on-time, informative on rules, road conditions, arrival time, and affordability 👍

Trip Date: 2024-11-27 08:15 am

Surrey to Kamloops

I haven’t taken the bus in many years and the experience was excellent and it was the right decision to take Rider Express. Not many stops so the travel time wasn’t much more then driving a car. The highway was in terrible winter conditions and I was so thankful I wasn’t driving. The bus driver, who I believe is Brent was excellent, cautious and drove to the conditions. Brent got us to our destination safe and sound. I thanked him. I would recommend Rider Express without hesitation.

Trip Date: 2024-11-24 04:00 pm

Vancouver to Kamloops

great service as usual from the professional staff even under difficult road conditions. I read my book and they took care of everything else.

Trip Date: 2024-11-24 08:15 am

Vancouver to Kamloops

Excellent service at good price. Great driver.

Trip Date: 2024-11-24 03:00 pm

Abbotsford to Merritt

Safe driving and friendly person. Pronounced my name correctly when confirming. The bus was clean and in great shape. The door latch on the bathroom door kept releasing the door.

Trip Date: 2024-11-21 09:35 am

Surrey to Kamloops

Our bus driver, Brent, navigated the snowy winter roads with care which made me feel safe, despite the poor road conditions. He was also professional and helpful. The bus was punctual departing from Surrey. Thanks so much for getting us home safely.

Trip Date: 2024-11-24 04:00 pm

Vancouver to Salmon Arm

Great trip for a great price. Larry is a great driver who should be acknowledged. Thank you for providing this service.

Trip Date: 2024-11-22 08:15 am

Abbotsford to Merritt

My journey was trouble free and the driver was kind and courteous. I usually drive bit due to road conditions decided to try the servive and was very pleased. I will choose this option more often.

Trip Date: 2024-11-24 09:35 am

Salmon Arm to Golden

Good ride to golden.

Trip Date: 2024-11-23 03:10 pm

Vancouver to Revelstoke

You have the best drivers, they are friendly and communicate about the stops and facilities. It is so much less stress than driving especially with the crazy weather and drivers

Trip Date: 2024-11-23 08:15 am

Vancouver to Kamloops

Driver and staff helpful, cheerful and dedicated. Many thanks for the safe comfortable ride.

Trip Date: 2024-11-22 08:15 am

Vancouver to Merritt

Friday November 22/24 I took the 8:15 AM bus from Vancouver - Merritt. Not only was the driver a excellent driver He was courteous and considerate. He went over and beyond what His job required. Thank you for a safe trip home. Have a Very Merry Christmas.🌲 Marion.

Trip Date: 2024-11-22 08:15 am

Kamloops to Calgary - Westbrook Mall

I haven't ridden a bus like this in 30 years but I was really pleased. Clean, kind and respectful drivers and new amenities. It would be nice if you guys had a gps tracker for your busses. That way we can determine delays etc. when meeting a bus mid route or picking up a friend.

Trip Date: 2024-11-21 08:35 pm

Kamloops to Calgary - Marlborough Mall

Trip Date: 2024-11-20 01:25 pm

Chilliwack to Salmon Arm

Driver that picked me up in Chilliwack was very friendly , helpful and professional.

Trip Date: 2024-11-20 10:15 am

Salmon Arm to Calgary - Westbrook Mall

I love to go on the bus, especially in the winter time. Although some drivers are sometimes a bit too aggressive and don't leave enough distance to the car in front of them. The bus is always clean and emergency situations are always handled very professionally.

Trip Date: 2024-11-20 03:10 pm

Abbotsford to Kamloops

Very friendly and organized driver - got us to Kamloops right on time!

Trip Date: 2024-11-15 09:35 am

Vancouver to Revelstoke

It was great bus 👍👍👍👍👍👍

Trip Date: 2024-11-19 08:15 am

Surrey to Kamloops

The Bus was clean. The driver informed us adequately. I found him to be a good driver.

Trip Date: 2024-11-18 08:55 am

Vancouver to Kamloops

Trip Date: 2024-11-17 03:00 pm

Surrey to Kamloops

Such a great trip and felt so safe!

Trip Date: 2024-10-14 08:55 am

Vancouver to Kamloops

Busdriver was 5 out of 5. Good Driver with good communication and on top good humor. Negatives: The bus's windshield wipers squeaked very loudly and water dripped through the emergency exit in the ceiling.

Trip Date: 2024-11-17 08:15 am

Kamloops to Banff

I really could have used a bench at the stop today. I was surprised that there was nowhere to sit.

Trip Date: 2024-11-17 01:25 pm

Vancouver to Revelstoke

All good.

Trip Date: 2024-11-16 08:15 am

Vancouver to Revelstoke

No complaints.

Trip Date: 2024-11-16 08:15 am

Abbotsford to Kamloops

Trip Date: 2024-11-15 04:40 pm

Vancouver International Airport (YVR) to Calgary - Westbrook Mall

The bus ride itself was excellent, clean, and comfortable. Washroom availability at some intermediary stops end points needs improvement. Waiting 2 hours for the transfer in the Westbrook Mall office without a bathroom is unacceptable, especially after 12 hours on a bus. Closest bathroom at 6 am is 7 minute walk with no locker for luggage so haul it around. Driver was late for first stop at YVR, no excuse. Office agent at Westbrook office also late so bus waited with us. Had we known in advance that there was no bathroom we could have gone on the bus since we were waiting.

Trip Date: 2024-11-14 02:00 pm

Surrey to Kamloops

Drivers were professional and courteous, bus was clean and comfortable. Overall it was an excellent trip and a great alternative to driving.

Trip Date: 2024-11-14 08:55 am

Vancouver to Salmon Arm

Great ride!

Trip Date: 2024-11-14 08:15 am

Salmon Arm to Calgary - Marlborough Mall

Trip Date: 2024-11-11 03:10 pm

Vancouver to Salmon Arm

The bus driver was friendly and informative — providing clear information about services as well as other necessary information. It could be helpful to have signs at the bus locations to help passengers know where to wait in line (in advance of departure) to avoid possible confusion.

Trip Date: 2024-11-11 08:15 am

Vancouver to Kamloops

Brad is really humorous and good driver. Hope we can make it with him next time again

Trip Date: 2024-11-10 03:00 pm

Vancouver to Golden

Trip Date: 2024-11-10 08:15 am

Vancouver International Airport (YVR) to Abbotsford

Courteous and helpful staff, comfortable coach. Great service!

Trip Date: 2024-11-08 02:00 pm

Surrey to Kamloops

Bathroom was out of order. Do better!

Trip Date: 2024-11-09 08:55 am

Vancouver to Kamloops

Great trip to Kamloops. Driver kept us informed of stops and not to forgetting our luggage and seat items. Got to Kamloops earlier than expected which was nice. Thank you

Trip Date: 2024-11-09 08:15 am

Salmon Arm to Golden

Bus on time. Driver helpful.

Trip Date: 2024-11-09 03:10 pm

Vancouver to Salmon Arm

Very good service. Drivers courteous and efficient.

Trip Date: 2024-11-08 08:15 am

Vancouver to Kamloops

All was fine. Legroom was rather poor but otherwise fine. Expected to check in inside Pacific Station and turned out that the bus was in front of the building. Bad accident on highway meant we were 2 hours late but this was not the fault of the bus company. Good driver.

Trip Date: 2024-11-08 08:15 am

Vancouver to Kamloops

Washroom is locked,that's the only problem

Trip Date: 2024-11-08 03:00 pm

Salmon Arm to Calgary - Westbrook Mall

Friendly, informative driver.

Trip Date: 2024-11-07 03:10 pm

Kamloops to Canmore

Sam is an excellent driver,good control and maintains his schedule. Bus is clean and comfortable. I am a regular user of your service.

Trip Date: 2024-11-07 01:25 pm

Surrey to Kamloops

Trip Date: 2024-11-07 08:55 am

Vancouver to Kamloops

Really good experience. Friendly and good driver. Easy pick up and drop off.

Trip Date: 2024-11-06 08:15 am

Vancouver to Kamloops

I appreciated getting the email telling me that the bus was going to be late arriving to Kamloops. The driver from Kamloops to Vancouver did not tell us the name of the stops (Hope, and Surrey) and in the dark it was hard to even read the signs - would have appreciated him telling us where we were. He also didn't make a seat belt announcement. Otherwise I was fully satisfied and thought the price was more than reasonable.

Trip Date: 2024-11-05 08:15 am

Kamloops to Calgary - Marlborough Mall

Ticket said drop off was at marlborough mall, got into calgary near midnight only to arrive at westbrooke, then had to wait in the cold for my ride to drive all the way there from where he was originally waiting.

Trip Date: 2024-10-25 01:25 pm

Salmon Arm to Calgary - Westbrook Mall

Overall experience was good and the driver was very kind. One suggestion is to have some extra water bottles on the bus for the travellers and the one thing to be fixed should be the toilet flush system wasn’t working properly.

Trip Date: 2024-11-04 03:10 pm

Vancouver to Salmon Arm

Overall, travelling with Rider is great. The washrooms on the bus can sometimes be problematic. On trip to Salmon Arm, the door to the washroom kept opening and closing, making a sound which was somewhat distracting. Please fix. The morning break was at the Abbotsford Airport. From a customer viewpoint, the best location for the morning break is Hope. At the airport, the food and beverage selection is limited and expensive. At Hope, there is better selection and more affordable. Please pass this onto your driver's. Thank you.

Trip Date: 2024-11-04 08:15 am

Kamloops to Calgary - Marlborough Mall

On time, friendly driver, travel anytime

Trip Date: 2024-11-02 01:25 pm

Surrey to Merritt

The bus experience was very pleasant. Although, the instructions on where the bus stop is located in Surrey, could use some work. There was not a single signage for Riders Express, where to wait for the bus to pick you up.

Trip Date: 2024-10-31 08:55 am

Salmon Arm to Calgary - Marlborough Mall

My son has taken Rider express before and liked your service but not pleased with the his ride Friday Oct. 31. The bus had no wifi and no charging outlets onboard, otherwise the journey was good. Please upgrade your buses and make the ride more enjoyable and safe. Keep making Rider Express a huge success. Thank you

Trip Date: 2024-11-01 03:10 pm

Vancouver to Calgary - Westbrook Mall

Have been passenger on this route many times. Both drivers courteous and skilled at night driving. Rider briefly had a southbound service out of Calgary, but no longer so transfer to flix or red arrow currently required.

Trip Date: 2024-10-31 03:00 pm

Surrey to Kamloops

Driver was very accommodating and made sure to take care of the passengers even though trip was delayed by traffic. Excellent communication and cheerful

Trip Date: 2024-10-31 04:00 pm

Vancouver to Kamloops

The driver was great! He tried to keep everyone's spirits while we were stuck in heavy traffic leaving Vancouver.

Trip Date: 2024-10-30 03:00 pm

Vancouver to Canmore

The drivers were kind, thoughtful and careful. The ride was safe and good, on time and I don't feel time passing by. I would travel again.

Trip Date: 2024-10-28 03:00 pm

Abbotsford to Kamloops

I really love using right express traveler to very smart and efficient. The driver was fast. I felt safe and enough to sleep. If they could assign it to people, not great it always easier to find or select seats preferred especially if you have a younger younger child with you and saves the inconvenience of asking another passenger to switch seats

Trip Date: 2024-10-28 09:35 am

Surrey to Kamloops

It was good

Trip Date: 2024-10-28 08:55 am

Vancouver to Kamloops

Excellent Drive. Thanks

Trip Date: 2024-10-28 08:15 am

Vancouver to Salmon Arm

The bus trip from Salmon Arm to Vancouver was delayed due to an accident in Rogers Pass The bus drivers in Salmon Arm got things sorted and we were on our way after they checked everyone in. Unfortunately, my bag in the hold area got wet due to the atmospheric river, rain! The return journey went fine. The drivers were pleasant, chatty, had some good jokes and impressions which was fun. Overall a good journey. Thank you, will travel Rider Express again.

Trip Date: 2024-10-24 03:00 pm

Surrey to Salmon Arm

It was an awesome ride. The bus drivers are very friendly. Will definitely do this again.

Trip Date: 2024-10-27 08:55 am

Golden to Calgary - Westbrook Mall

I was very happy with my recent experience, with Rider Express.

Trip Date: 2024-10-15 07:45 pm

Vancouver to Kamloops

It was super rainy when we were departing. If passengers could have just put their checked bags in the hold and sat down, the staff could have checked tickets on the bus. Instead, there were a bunch of us waiting outside, trying to handle bags and IDs and tickets and umbrellas, and getting rather soaked, since there is no cover at this location. The rain soaked through my entire duffle while I was waiting, even though I had an umbrella. The ride itself was fine though!

Trip Date: 2024-10-19 08:15 am

Salmon Arm to Golden

Drivers all 3 were helpful with loading us to our bus

Trip Date: 2024-10-24 03:10 pm

Banff to Calgary - Westbrook Mall

Bus to Calgary was very comfortable. Leaving at 4:50AM was quite early. Especially when you wait 2 hours in the Rider Express office waiting for your connecting bus.

Trip Date: 2024-10-26 04:50 am

Vancouver International Airport (YVR) to Abbotsford

Recommande cette compagnie de transport, excellent service, conducteur courtois et professionnel.

Trip Date: 2024-10-25 02:00 pm

Vancouver International Airport (YVR) to Abbotsford

Excellent service, Ron the bus driver doing a professional job, thanks, we have enjoyed our transport with you. Yves and Louise from Quebec

Trip Date: 2024-10-25 02:00 pm

Salmon Arm to Calgary - Westbrook Mall

Always a great trip but sometimes when 2 busses arrive in Salmon Arm there is no sign in bus window where headed, west or east. Signage would alleviate stress and help senior passengers

Trip Date: 2024-10-18 03:10 pm

Salmon Arm to Calgary - Marlborough Mall

Nice driver who take care everyone

Trip Date: 2024-10-24 03:10 pm

Revelstoke to Calgary - Westbrook Mall

Trip Date: 2024-10-24 04:25 pm

Kamloops to Banff

Great relaxing trip to Banff! Very friendly driver!

Trip Date: 2024-10-23 01:25 pm

Surrey to Kamloops

Ron was my driver, very professional a credit to your company. I was impressed with his diligence in trying to return some prescription glasses to a former passenger even though there was a language barrier. Well done Ron

Trip Date: 2024-10-21 04:00 pm

Abbotsford to Kamloops

very nice good sarvice

Trip Date: 2024-10-21 09:35 am

Salmon Arm to Calgary - Marlborough Mall

Amazing travel ride through rider express

Trip Date: 2024-10-21 03:10 pm

Vancouver to Salmon Arm

Great drivers!

Trip Date: 2024-10-21 08:15 am

Vancouver to Kamloops

Despite the heavy rain, we were lucky to have a great driver today. Thanks a lot

Trip Date: 2024-10-20 03:00 pm

Salmon Arm to Calgary - Westbrook Mall

It was a wonderful trip Driver was polite and helpful Bus was nice and clean No problems on the trip I would like to ask if you have any wheelchair accessible busses Do you rent busses for group trips as your service is so wonderful Thank you

Trip Date: 2024-10-16 03:10 pm

Salmon Arm to Calgary - Westbrook Mall

In spite of challenge due to detour and blockage caused by fatal accident on the highway our driver was very helpful and courteous. His concern for the safety of his passengers was clearly top of mind and he maintained a calmness that helped throughout the difficult time. He is to be commended for his professionalism under such stressful times.

Trip Date: 2024-10-18 10:10 pm

Surrey to Sorrento Eastbound

It was good. Driver's were nice, clear, and helpful. A 20 minute break every now and then would be nice.

Trip Date: 2024-10-18 08:55 am

Vancouver to Kamloops

The driver of the bus named Ron is very friendly and he make sure that all his passengers are safe. We had fun during travel and not bored.

Trip Date: 2024-10-18 03:00 pm

Vancouver to Kamloops

Ron is a great driver and friendly towards passengers. Good customer service. He always make sure that all the passengers are in safe.

Trip Date: 2024-10-18 03:00 pm

Vancouver to Kamloops

Have a great ride experience with driver Ron. Keep it up the positive vibes!

Trip Date: 2024-10-18 03:00 pm

Salmon Arm to Calgary - Westbrook Mall

The trip was great.No issues all the way from Salmon arms to Calgary.I arrived on time.Thank you

Trip Date: 2024-10-17 10:10 pm

Abbotsford to Salmon Arm

First time ever taking a bus. It was a great experience

Trip Date: 2024-10-17 09:35 am

Salmon Arm to Calgary - Westbrook Mall

So smooth, and we arrived half an hour early. Thanks.

Trip Date: 2024-10-17 03:10 pm

Vancouver to Kamloops

Ron is the best

Trip Date: 2024-10-16 03:00 pm

Golden to Calgary - Westbrook Mall

The bus driver was very kind, professional and patient. He made sure all his passengers were on board before he left. He was considerate making sure it was a smooth ride and the lights were off, so that we could sleep because it departed at 2:50am. I was impressed. Comfortable seats. Great storage. A foot rest for passengers. I will definitely use your service again and recommend it to my friends.

Trip Date: 2024-10-14 02:50 am

Abbotsford to Kamloops

Trip Date: 2024-10-14 04:40 pm

Surrey to Kamloops

Today was the first time I travelled with Rider Express and was very pleased with my trip. The bus was clean and comfortable and the driver was friendly and professional. I was overall very pleased with the experience and the price for my trip and will definitely travel with Rider again. My only feedback is that it would be nice to have a pick up spot in Langley.

Trip Date: 2024-10-15 08:55 am

Vancouver to Kamloops

Driver was friendly and we had a smooth ride! Thanks

Trip Date: 2024-10-15 08:15 am

Vancouver to Kamloops

Very pleasant and punctual journey. The driver Ron was great!

Trip Date: 2024-10-14 03:00 pm

Vancouver to Calgary - Westbrook Mall

Drivers were pleasant and professional. Bus arrived on time.

Trip Date: 2024-10-14 03:00 pm

Vancouver to Revelstoke

Had a terrific ride from Vancouver to Revelstoke, The drivers were both extremely great drivers and provided all necessary information for a smooth journey. Thanks again

Trip Date: 2024-10-14 08:15 am

Vancouver International Airport (YVR) to Sorrento Eastbound

I have used Rider Express on a few occasions now and have found the service to be excellent. The drivers have been competent and the number of stops on the route seem adequate. My only negative would be the cleanliness at some of the washrooms where the bus stops. The businesses definitely need to do a better job at monitoring this.

Trip Date: 2024-10-11 07:15 am

Vancouver to Salmon Arm

Best, the most punctual and comfy bus rides you can ask for. The drivers and office people make sure everything to make customers feel ok. BMW had a slogan. I would like to use it here for Rider Express " Only flying is better"😄Or maybe even not💖

Trip Date: 2024-10-12 08:15 am

Vancouver to Salmon Arm

Thank you for delivering my son safely. We depend upon you drivers. Your driver addressed me shook my hand and promised to keep my son safe. This is a valuable service. Thank you RiderExpress

Trip Date: 2024-10-07 03:00 pm

Vancouver to Kamloops

The driver is one of my favourite one for this service Very professional, uses the mic only when necessary and always on time. No issues I am always happy when he is on board.

Trip Date: 2024-09-30 03:00 pm

Surrey to Chase

Our driver Brian was so professional, good driver, personal and very nice to all. The bus was very clean and well maintained. I enjoyed my trip from Surrey to Chase, thank you!

Trip Date: 2024-10-09 08:55 am

Salmon Arm to Golden

Trip Date: 2024-10-07 03:10 pm

Sorrento Eastbound to Calgary - Marlborough Mall

This was the first time I have been round-trip with a bus. The bus was very nice & very comfortable. I did not expect to enjoy The ride quite that much. I look forward to doing it again. Bob

Trip Date: 2024-10-07 02:30 pm

Vancouver to Calgary - Marlborough Mall

Thank you Rider Express for the smooth and safe travel. We enjoyed the trip and the sight seeing as well.

Trip Date: 2024-10-07 08:15 am

Salmon Arm to Calgary - Westbrook Mall

The bus was on time. Bathroom very clean. Bus was not frigid as sometimes bus interiors can be on the road. The bus driver was kind and welcoming. One of the smoothest long distance bus trip I've taken.

Trip Date: 2024-10-07 03:10 pm

Vancouver to Revelstoke

There were 2 drivers on this trip since it went from Vancouver to Calgary. They switched in Kamloops. Ron and Jason were good drivers, and they were funny. Also very informative on where to find food and convenience when we stopped for breaks. Bud was comfortable and quiet enough. We arrived at our destinations on time. Would recommend

Trip Date: 2024-10-06 03:00 pm

Vancouver to Kamloops

Oct 6, 2024 Departing 3:00 from Vancouver Central Station. I believe Ron was our driver, & he was very funny and professional. Great communication & I arrived to my destination 20 minutes ahead of schedule. Thank you!

Trip Date: 2024-10-06 03:00 pm

Vancouver to Revelstoke

Excellent trip- very comfortable and stress-free. RestStop choices could use improvement.

Trip Date: 2024-10-05 08:15 am

Vancouver to Kamloops

Trip Date: 2024-10-04 08:15 am

Kamloops to Banff

Safe & efficient, thanks for the ride.

Trip Date: 2024-10-02 01:25 pm

Sicamous to Calgary - Marlborough Mall

My driver was so amazing, and he was so tentative, the ride was very nice and very relaxing. The passengers were quiet and it was an overall very pleasant experience! I travel with this company quite a lot and I always have a good time!

Trip Date: 2024-10-04 03:35 pm

Surrey to Abbotsford

The bus was perfectly on time and the Bus Driver was very nice and helpfull.

Trip Date: 2024-10-04 08:55 am

Sicamous to Calgary - Westbrook Mall

Trip Date: 2024-09-30 03:35 pm

Salmon Arm to Calgary - Westbrook Mall

Thank you to the drivers on this ride. They had to make a decision to change the route when we came to a road closure and they did. They are competent drivers and handled the situation in a professional manner I will continue to use Rider Express in the future.

Trip Date: 2024-10-01 03:10 pm

Salmon Arm to Revelstoke

Trip Date: 2024-10-01 03:10 pm

Surrey to Salmon Arm

The drivers were very professional. Gave us the safety information Bus arrived on time and was on schedule

Trip Date: 2024-10-01 08:55 am

Chilliwack to Revelstoke

Your service is impeccable, my nice drove me him, thank you

Trip Date: 2024-09-30 05:10 pm

Chilliwack to Merritt

Thanks for the safe ride home. Right on time. Very kind,funny, and professional driver. Will surely ride with you guys again

Trip Date: 2024-09-30 05:10 pm

Vancouver International Airport (YVR) to Kamloops

The bus was on time and we get to Kamloops 30 minutes early. Nice ride.

Trip Date: 2024-09-29 02:00 pm

Vancouver to Salmon Arm

The drivers are nice. The washroom ran out of hand sanitizer.

Trip Date: 2024-09-20 08:15 am

Vancouver to Salmon Arm

Trip Date: 2024-09-29 08:15 am

Surrey to Revelstoke

my third time taking the bus, good experience and great drivers.

Trip Date: 2024-09-28 08:55 am

Kamloops to Calgary - Westbrook Mall

Awesome driver - only 'hitch' was the bus's late arrival into Kamloops.

Trip Date: 2024-09-27 08:35 pm

Vancouver to Salmon Arm

Thanks for the lift. I hope at some point the bus route comes all the way to Penticton.

Trip Date: 2024-09-28 08:15 am

Surrey to Kamloops

Trip Date: 2024-09-28 08:55 am

Vancouver to Sorrento Eastbound

Normally, I would give a 5/5. However, this time, the driver didn't give any kind of safety information and he didn't tell us where we were stopping. I have a condition where I need to go to the bathroom about once every two hours or so, and prefer not to do that in the bus because there's no water to wash my hands if necessary. We didn't stop for a break anywhere between Vancouver and Kamloops. We didn't even stop in Chilliwack, Hope or Merritt. I appreciated getting to Kamloops sooner, and the longer break, and luckily I was okay to wait until then, but it could have ended very badly for me. Long story short: it would have helped to have known the plan. I could have discreetly asked for a short break, which I'm sure he would have accommodated, as he seemed like a pleasant fellow.

Trip Date: 2024-09-26 08:15 am

Vancouver to Salmon Arm

Whenever I travel to the BC coast I always travel with Rider Express. They do their best to arrive and depart on time and get me to my destination in comfort and safety. The drivers are courteous and respectful and I like the announcements regarding safety and suggestions of places to pick up food and drink on our stops. The one drawback is the location of the Kamloops stop where there is only one washroom available, which makes it difficult to return to the bus on time if there is a line up. All in all I am very happy with the service.

Trip Date: 2024-09-25 08:15 am

Vancouver to Kamloops

Ron the bus driver was fantastic. He does a great Rambo impression. It's really refreshing to meet people who enjoy their jobs.

Trip Date: 2024-09-23 03:00 pm

Surrey to Golden

Trip Date: 2024-09-23 08:55 am

Surrey to Kamloops

The “bus” smell inside is so strong and hard to breathe. Feel tired after the trip.

Trip Date: 2024-09-23 08:55 am

Vancouver to Kamloops

I was late for my morning rider express trip to Kamloops but I was kindly rescheduled by the customer service and free of any extra charge for the next 3 pm ride to Kamloops which went pretty smoothly. Many thanks again to this fine customer friendly company . Sincerely John Raica

Trip Date: 2024-09-22 03:00 pm

Vancouver to Lake Louise

Trip Date: 2024-09-21 08:15 am

Hope to Golden

Both drivers were pleasant and efficient. They informed the passengers very well regarding the trip, stoppages etc.

Trip Date: 2024-09-21 10:50 am

Vancouver to Kamloops

The driver was very professional & courteous. My only suggestion would to maybe change the schedule to an earlier time. Leaving right @ the start of rush hour in Vancouver is nutty. The bus was sitting waiting for 2hours before our scheduled 3 pm departure anyway? Inevitably we were an hour at least behind schedule the rest of the trip and can't help but think this is normal, which makes me wonder how the present schedule can ever be adhered too? Any ways I always like using your service!

Trip Date: 2024-09-20 03:00 pm

Vancouver International Airport (YVR) to Revelstoke

Pros:Driver Larry was very good; bus was on time arriving. Cons: No grab bars in the washroom, no cup holders, window shades could use something to keep them from clanging against the window frame

Trip Date: 2024-09-20 07:15 am

Golden to Calgary - Westbrook Mall

The driver and conductor were kind. But it was 1hr late, they have to pick us at 7:45 but they got to Golden Husky around 8:40 so we waited too long and what if we have to catch a flight. But all was good.

Trip Date: 2024-09-20 07:45 pm

Kamloops to Revelstoke

Such a pleasure to travel with Rider Express. polite, professional driver. clean. on time.

Trip Date: 2024-09-18 01:25 pm

Salmon Arm to Calgary - Marlborough Mall

Trip Date: 2024-09-18 03:10 pm

Golden to Calgary - Marlborough Mall

The trip home was great, thanks in part to the driver. He was kind enough to wait 5mins. in Golden because my son forgot to give me my coat, that had my house keys in it. He did not lose time so that was great, in fact I got home earlier than expected. So thank-you for the great service as always Keep up the great work.

Trip Date: 2024-09-16 07:45 pm

Canmore to Calgary - Westbrook Mall

perfect.

Trip Date: 2024-09-18 09:55 pm

Vancouver to Abbotsford

Trip Date: 2024-09-18 03:00 pm

Vancouver to Hope

I enjoyed a very comfortable ride.

Trip Date: 2024-09-17 08:15 am

Surrey to Salmon Arm

This trip was good. The drivers at Riders Express are all careful, pretty good about taking care of passenger's needs. Some are more informative than others about the route, times, schedule rules etc. I think that is something many passengers like to be kept appraised of. Sometimes, like this trip, the break is not sufficiently long to use the washroom and also get something to eat. Merrit gives only 2 options for food, Hope only a convenience store that is close enough for a short break. In my opinion, Kamloops is the best for food options, but then their washroom facilities are limited. I'm sure no stop has everything. I would like to mention that earlier this Summer I had to make the return trip from Armstrong to Surrey on a Wednesday, so was forced to take Ebus for that trip. I would not take the Ebus again unless forced to by the lack of trip being available with Riders Express. I was totally unimpressed by their service, the long travel without a break, and their drivers. Thank you to Riders Express for offering what I consider a superior service for a lower cost. I tell all my friends to be sure they take Riders Express.

Trip Date: 2024-09-13 08:55 am

Vancouver to Salmon Arm

Very comfortable ride and pleasant driver. Thank you.

Trip Date: 2024-09-16 08:15 am

Salmon Arm to Golden

Trip Date: 2024-09-16 03:10 pm

Golden to Calgary - Westbrook Mall

Unfortunately I wasn’t able to use the ticket. However, based on your inquiry about my experience, i will certainly use you again, and I will pass your name to others.

Trip Date: 2024-09-16 07:45 pm

Vancouver to Revelstoke

I really appreciate the ride on Rider Express. I do, however, have a couple of suggestions. There is no bench or sign at the rider express stop in Revelstoke. I would really appreciate both. The other thing is that there is no handle bar to hold onto in the bathroom. I am a senior and that would be very helpful for me.

Trip Date: 2024-09-16 08:15 am

Abbotsford to Calgary - Marlborough Mall

Trip Date: 2024-09-16 09:35 am

Vancouver to Kamloops

Hi Tks for service but only complaint is driver took smoke break at every distanation no loading or unloading of passengers needless to say we were 15 mins late . Don’t feel it’s my issue of driver bad habit ? Thankyou

Trip Date: 2024-09-15 03:00 pm

Vancouver to Banff

Appreciated drivers keeping control of inconsiderate passengers who talk too loud and yak on the phone for long periods of time. Friendly reminders to be courteous was nice for everyone.

Trip Date: 2024-09-15 08:15 am

Vancouver to Banff

Excellent friendly drivers. Restroom breaks timed perfectly. We enjoyed our journey.

Trip Date: 2024-09-15 08:15 am

Golden to Banff

Bus right on time. Excellent, very good, helpful, friendly bus driver,

Trip Date: 2024-09-14 07:45 pm

Vancouver to Salmon Arm

Los dos trayectos a tiempo, conductores amables y serviciales. El costo asequible a comparacion de otras compañias

Trip Date: 2024-09-14 08:15 am

Revelstoke to Golden

Pleasant driver, which is not always guaranteed. Almost on time, which is also not always the case. Most importantly, safe driving and I arrived home.

Trip Date: 2024-09-14 04:25 pm

Vancouver International Airport (YVR) to Kamloops

Experienced driver, with a sense of humour. Comfortable, wifi, quiet...just what I wanted! Bus was very clean and bathroom was spotless! Rained all the way and I still felt safe. Ronald, our driver was great. Just a quick trivia question about the surroundings kept him alert and interesting. Honoured a First Responder with Thanks and whole bus clapped for the passenger. The passenger felt respected and valued. Short stops for refreshments and bathroom call. Rules where clearly stated and adhered to. Overall, a great trip! Ronald, our driver was terrific! I would use this mode of travel again.

Trip Date: 2024-09-13 02:00 pm

Vancouver International Airport (YVR) to Kamloops

Trip Date: 2024-09-13 02:00 pm

Salmon Arm to Calgary - Marlborough Mall

All good….. better than airports & planes!

Trip Date: 2024-09-12 03:10 pm

Vancouver to Revelstoke

Both bus drivers are nice .

Trip Date: 2024-09-12 03:00 pm

Golden to Calgary - Westbrook Mall

Excellent friendly driver! He helped me, a 73 yr old who has surgical hernias, load my belongings, respectfully! The road conditions at dusk were extremely challenging, first the steep incline and steep dropoff at the edge, many transport trucks, tourist RVs ,, passenger cars, swerving on slick pavement and turns as the rain began. It was pouring hard around and in Banff. He was very safe and calm! One note. I was not sure and neither was he, whether West brook mall or marlborough mall was the closest bus stop to my mom at 6 sage Hill Gardens NW. We guessed west brook. The taxi fare was almost the same as the bus ticket: $53 plus $12 tip=$75 , checkered cab.

Trip Date: 2024-09-09 07:45 pm

Vancouver to Chase

The Ride was perfekt! Ron was our Drive and he was funny and very cool! Whe had a really nice Trip!

Trip Date: 2024-09-01 03:00 pm

Salmon Arm to Calgary - Westbrook Mall

Bus was ok and on time, only complaint was the bathroom - the door kept swinging open and the bathroom smelled very strongly of urine and feces and did not look like it had been cleaned for a long time

Trip Date: 2024-09-09 03:10 pm

Chilliwack to Salmon Arm

It was great. On time Great drivers Thank you

Trip Date: 2024-09-08 10:15 am

Vancouver to Kamloops

Our driver today was so lovely and we really appreciated his help and service

Trip Date: 2024-09-09 08:15 am

Vancouver to Kamloops

Very good, nice travel!

Trip Date: 2024-09-06 08:15 am

Vancouver International Airport (YVR) to Kamloops

It's our first time in Canada/Kamloops and overall I would like to say that this trip on the RiderExpress as our first experience of Canada was a very welcoming and pleasant one for the following reasons 1. The driver (Ron) - very professional - communicated effectively well giving us regular updates on the trip, also had a good sense of humour (the children though he was entertaining) 2. We got into the bus at exactly 2pm due to delays at arrivals, however when my wife called Rider Express, they were happy to provide options and the driver waited patiently. Not too good. Looks like sometimes the bus vibrates and the seats shake which can be uncomfortable. As said initially, overall it was a pleasant experience. Godwin Akpong

Trip Date: 2024-09-08 02:00 pm

Vancouver to Salmon Arm

Seamless trip, baggage was handled well, and driver kept us informed of stops and timing.

Trip Date: 2024-09-07 08:15 am

Abbotsford to Calgary - Westbrook Mall

Trip Date: 2024-09-08 04:40 pm

Vancouver to Revelstoke

Both drivers were really nice and the bus was on time! Would recommend :)

Trip Date: 2024-09-08 08:15 am

Surrey to Calgary - Marlborough Mall

Trip Date: 2024-09-05 08:55 am

Kamloops to Calgary - Westbrook Mall

Driver was courteous, went to great lengths to explain, rules, stops, options, assisted passengers with understanding. His copilot was equally at ease representing the company at making the ride as enjoyable as possible. The coach was clean, all features worked and climate control was excellent and well explained by the driver. 9 hrs into the trip a tire problem developed and the rear of the vehicle experienced significant vibration on corners but hey its a vehicle. We left all stops on time we arrived early what's to complain about? It's the passengers, only the homeless, foul smelling, miscreants of this world enjoy being around one another, so 10 hrs in close proximity to this segment of society is as off-putting as you can imagine.

Trip Date: 2024-09-06 01:25 pm

Vancouver to Salmon Arm

Good experience with Rider Express. It's so comfortable and Relax ride.

Trip Date: 2024-09-05 08:15 am

Lake Louise to Banff

Fantastic service. On time and very comfortable. Thank you!

Trip Date: 2024-09-03 08:45 pm

Surrey to Calgary - Marlborough Mall

Trip Date: 2024-09-02 08:55 am

Sicamous to Revelstoke

Trip Date: 2024-09-02 03:35 pm

Vancouver to Kamloops

That was my first ride ever on a bus and I have to say a huge thank you to Ron, the driver for making the trip Very entertaining 😃, relaxing and a sense of comfort throughout. The bus itself was super clean. Seats are way more comfortable than on an airplane! I will absolutely continue booking. Overall trip was fabulous! Thank you all!

Trip Date: 2024-09-01 03:00 pm

Abbotsford to Hope

Very clean bus. Always in time. Bus driver was friendly and has a great sense of humor.

Trip Date: 2024-09-01 04:40 pm

Kamloops to Revelstoke

Our son Anders takes the bus and we always feel confident that he will be well taken care of. The driver accommodated him in the front seat, and Anders updated us on his location on his trip. Unfortunately, I couldn't get the TRACKING system to work through the receipt, and that is the only reason I am giving it a 4 rather than a 5 star rating. The driver was very courteous and got his suitcase for him when he arrived in Revelstoke. We really appreciate this bus service, the quality of the buses, the keeping to the schedule and the courteousness of the drivers! Wenche & Terry

Trip Date: 2024-08-26 01:25 pm

Kamloops to Calgary - Westbrook Mall

Driver was excellent; kept us aware ; sarety practices

Trip Date: 2024-08-30 01:25 pm

Abbotsford to Salmon Arm

Overall experience was good. Bus was clean, driver was good, number of stops was sufficient. Easy way to travel

Trip Date: 2024-08-30 09:35 am

Sicamous to Calgary - Marlborough Mall

The driver was friendly and drove efficiently and safely.

Trip Date: 2024-08-30 03:35 pm

Vancouver International Airport (YVR) to Kamloops

I arrived YVR at 6.30 am and wanted to book the 7.15 am one, but I was told "call for reservation" and had to wait for the 2 pm one. I just can not find the number to call, maybe it is because I was first time to Vancouver and being abroad. However, I hope it would be possible to book a 7.15 am bus at 6.30 am online. Thank you.

Trip Date: 2024-08-30 02:00 pm

Surrey to Salmon Arm

Enjoyed the ride very much. Exceptionally well driven— smooth acceleration and careful lane changes! Clear instructions re safety measures. Unfortunately, I left my prescription eye glasses behind. Phoned and am hopeful they will be found and returned.

Trip Date: 2024-08-28 08:55 am

Merritt to Calgary - Marlborough Mall

Trip Date: 2024-08-25 12:15 pm

Abbotsford to Salmon Arm

Bus was on time. Courteous driver. Lots of helpful information about restaurants and washrooms.

Trip Date: 2024-08-25 09:35 am

Vancouver International Airport (YVR) to Calgary - Westbrook Mall

Good Day, It was a rainy day, drivers were very helpful & polite in spite of getting soaked wet while loading & unloading luggages. Details such as break time, delays due to unforeseen circumstances, putting on the seat belt, cell phone to be on ear piece and if a person needs to answer a call, by all means go ahead but try to keep the conversation volume low as no one is interested to listen to your conversation were made known to all of us which was very good. Overall it was a good experience bus ride. Thank You & Keep Up The Good Work.

Trip Date: 2024-08-24 07:15 am

Sicamous to Calgary - Westbrook Mall

I have traveled with you four times now and I have to say last night was a terrible experience. The bus was late understandable they called me to tell me it would be 20 minutes late think in the end it was closer to 40. I understand things happen and I was more then pleasant with the driver when he arrived. My dad was even trying to home with him when he carried my bad over. He however was incredibly rude and unaccomodating. It was like his lateness was somehow my fault and he took it out on me. He grabbed my carry on which had medication and breakables on it as well as food and beverages in it. He told me I was not permitted to take it on the bus it was too full. I told him I needed to get some things out of it and instead he threw it in and closed the door and told me I could wait till Revelstoke. I often suffer from migraines(especially when travelling through the mountains) and motion sickness of which I needed the medication in the bag for. He didn't care. I asked him if I could sit in one of the front four seats as being able to see out a window helps both conditions. He told me no these seats were for him. By the time we reached Revelstoke I really didn't feel very good at all. He gave me my bag and again told me it would have to stay underneath but I could get some things out of it. I kept it with me as I didn't see the problem everyone else had bags. When I got my bag I explained to him again that I had needed medication to prevent these things and his only reply was well you can get it now. I tried to talk to him again about the front seat explaining it would be better for me and he again said nobody gets the front seat I keep it for myself. I would think that medical condition and handicap are what those seats are for not for the driver. Is this incorrect? Later on in the trip I believe a family of four got on the pretty much full bus. Took me a while to realize what was happening so I may be incorrect in this. Rather than allowing the family of four to sit together with children on the front seats he shuffled people on the bus to accommodate them. Something seems wrong about this. Can you please explain how this makes any sense? He did not give me tags for my bags when he put them on and when we arrived in Calgary two of us had the same bag. Not a big deal but we had to open it to make sure we had the right one. Had one of us grabbed the bag before he unloaded the rest not realizing there was two we would have got home with the wrong bag. It's not about being late, that happens. However a little bit of kindness, caring, understanding, and consideration for others goes a long way. This driver showed none of that. The positive of my trip came on the way there the prior Saturday. That driver has both times been happy friendly and accommodating! He even allowed 2 tourists to sit in the front seat to be able to enjoy The view. Can you please explain your policies in regards to my concerns and I also hope you'll speak to your driver about his attitude. I plan to make Rider Express a regular way to travel as my dad even though I'm a grown adult prefers I'm not driving on the highway alone. If this is going to be a regular situation I will have to find an alternative way. Suffering the headache and motion sickness through the trip was not pleasant and could have been easily avoided if your driver has a better attitude. Thank you

Trip Date: 2024-08-22 03:35 pm

Vancouver to Calgary - Westbrook Mall

On the Vancouver- Calgary bus from Thursday August 22 2024 3:10pm departure/ overnighter. The bus driver who did the Vancouver to Kamloops portion of the trip, he was giving interesting information about the BC towns it was passing through & plus the driver reminded all passengers to wear their seat belts on the Rider Express bus for safety reasons. Well done to that driver ,as it was very full bus with up to 50+ passengers onboard all the way to Calgary from Vancouver. Only negative part, it was 1hour late & didn’t arrive until 7:30am Friday August 23rd at Calgary Westbrook. But it happens (sometimes).

Trip Date: 2024-08-22 03:00 pm

Vancouver to Golden

This was a long and difficult trip as there were 2 delays. A car fire just out of Chase held us up almost an hour, which was not a big deal. Then a serious accident between Revelstoke and Golden closed the highway for ages. But I must commend our driver from Kamloops, Jason, who was outstanding. He was so calm and patient, kept a full busload of people informed, and even had us laughing at his jokes. He safely pulled off the highway to let the smokers feed their habit while we waited for hours. We got into Golden at 11pm, over 3 hours late. But nobody panicked or got angry; we knew the situation was out of our control. I can't say enough good things about Jason, please give him my regards.

Trip Date: 2024-08-11 08:15 am

Vancouver to Calgary - Westbrook Mall

Ron (bus Driver)was absolutely amazing ,

Trip Date: 2024-08-12 03:00 pm

Vancouver to Calgary - Westbrook Mall

Excellent

Trip Date: 2024-08-21 08:15 am

Kamloops to Revelstoke

Every time I have used Rider Express I have been impressed with the trip. The drivers are always so helpful and give appropriate information. Always so polite and caring. I have recommended this service to dozens of people I know. Thank you.

Trip Date: 2024-08-15 01:25 pm

Vancouver to Revelstoke

Lovely views but could not spend too many long days doing this. Biggest issue, when you get off at the stops to use the facilities, the new people being picked up are allowed on straight away and sit where they like, caused a scene with one guest he had been in same seat for 5 hours since Vancouver, came back and a large women had took his seat despite him leaving items in the seat back, told him to get lost no seats reserved. There has to be a better system , we left personal coats on the seat for that reason. All in all not a bad experience for my wife and I and I would still recommend to friends for the experience.

Trip Date: 2024-08-18 08:15 am

Vancouver to Kamloops

Little bit small but Ron is so friendly

Trip Date: 2024-08-18 03:00 pm

Vancouver to Kamloops

The driver was a fun and entertaining guy, he gave us a mini tour which made the trip interesting. It was a smooth ride.

Trip Date: 2024-08-17 08:15 am

Kamloops to Calgary - Westbrook Mall

I love the Rider Express bus through the Rockies. The driver Wayne takes over the confidence on the road to navigate a really challenging route for a relaxing tourism style ride. It's the best way I have found to travel. Truckers and bus drivers have the professional skills. I choose to look out the panoramic windows instead. A heavy clouds and mist made it a contemplative experience. Wayne was experienced in handling passenger expectations. Professional. I also rode Rider Express out to Kamloops from Calgary on a bus he drove. That journey was clearest skies and a beauty to sit comfortably and savour. I've set then a goal to do this same ride 100 times. 2 done. Check box. 98 to go. And I'm 66 years old. Aunt in Kamloops and my adult 2 kids in Calgary. Sign me up Rider! Recommend

Trip Date: 2024-08-16 01:25 pm

Salmon Arm to Calgary - Marlborough Mall

Sorry I wrote a review and mentioned all was good except for what is beyond the driver’s control… an accident… but now I see that should have been for this part of the trip. The driver from Kelowna to Salmon Arm was also excellent!

Trip Date: 2024-08-15 03:10 pm

Sicamous to Calgary - Westbrook Mall

Was great, would use you again. Driver Jason (I think that was his name) did a great job

Trip Date: 2024-08-14 03:35 pm

Vancouver to Kamloops

The driver Ron was so nice and we enjoyed our journey

Trip Date: 2024-08-14 03:00 pm

Chilliwack to Kamloops

I wish each driver would ask all passengers to wear their seat belt every time we make a scheduled stop and someone gets on. I think it should also be required by law.

Trip Date: 2024-08-13 10:15 am

Golden to Calgary - Westbrook Mall

I’m really thankful to Rider Express because they were so kind to us, especially our driver yesterday. We needed to get home quickly on Monday, and we saw an available schedule on their website. However, I accidentally booked the wrong day—I booked Tuesday when it should have been Monday at 2:50 AM. I was really stressed and anxious because I was traveling with a baby, and it was just the two of us in the early morning. Thankfully, the driver was very kind and allowed us to change the date. We also felt safe during the trip, and the bus arrived on time. I really appreciate their understanding of our situation. I will definitely recommend Rider Express for your future trips. Thank you so much!!!!!!

Trip Date: 2024-08-12 02:50 am

Salmon Arm to Calgary - Westbrook Mall

Trip Date: 2024-08-10 03:10 pm

Salmon Arm to Calgary - Westbrook Mall

Excellent trip. Great driver! He even pointed out the mountain goats as we drove by. He was courteous and made a few jokes, despite heavy long weekend traffic which caused a delay. He was helpful to passengers getting off and, because of the late hour, allowed people to get off at an earlier stop if it suited them better.

Trip Date: 2024-08-05 03:10 pm

Salmon Arm to Calgary - Westbrook Mall

An excellent journey with a helpful driver. There was a delay but the driver kept us informed.

Trip Date: 2024-08-07 03:10 pm

Surrey to Kamloops

The driver, Ron, made the journey quite smoother than expected, despite unavoidable delays due to traffic on the highway. I enjoyed every bit of the journey.

Trip Date: 2024-08-08 04:00 pm

Salmon Arm to Calgary - Westbrook Mall

Rider Express is punctual, clean and informative. I always appreciate the efficiency of the Bus and the drivers.

Trip Date: 2024-08-08 03:10 pm

Kamloops to Salmon Arm

Trip Date: 2024-08-07 01:25 pm

Surrey to Kamloops

Please include an express option with no stops at all for passengers travelling from Vancouver to Kamloops.

Trip Date: 2024-08-05 04:00 pm

Vancouver to Salmon Arm

Great price, service, comfy seats. Drivers great and welcoming.

Trip Date: 2024-08-05 08:15 am

Salmon Arm to Revelstoke

Great driver! Very comfortable coach!! Will take again if needed!!!

Trip Date: 2024-08-05 03:10 pm

Hope to Banff

I’m glad the bus was on time. But every time someone opened the bathroom’s door, the smell that came from it was terrible.

Trip Date: 2024-08-04 10:50 am

Surrey to Golden

The ride was safe and smooth. Communication excellent

Trip Date: 2024-08-03 08:55 am

Abbotsford to Kamloops

Ty

Trip Date: 2024-08-03 09:35 am

Surrey to Golden

Great, though when my family and I arrived at the park, we ‘roamed about’ for a while looking for you. A signpost, perhaps would have been helpful. 👍

Trip Date: 2024-08-03 08:55 am

Revelstoke to Calgary - Westbrook Mall

Great service

Trip Date: 2024-08-02 04:25 pm

Vancouver to Banff

Comfortable bus, wonderful to have Wi-Fi and AC outlet. The first driver Larry was wonderful. Friendly, helpful. The second driver, I don’t know his name, but he was the exact opposite. I felt most of the trip he was rude, wouldn’t answer simple questions, or just gave impatient answers that were not helpful. I hope other drivers in your fleet are like Larry. The second driver was defensive so don’t think he knows what a jerk he is or doesn’t care.

Trip Date: 2024-08-02 08:15 am

Vancouver to Banff

Great seats. Bus great, though really bad toilet smell at times and toilet seat was really hot. The first driver to Kamloops very good, helpful. However, from Kamloops to Banff the driver was rude, nasty - he reprimanded me like a mean bully teacher to a child in very harsh manner for asking a question and when I moved toward 1st row of seats to rest a cup (he monopolized 3 front rows with his stuff). When I asked about the drop off point he brushed off answer-I asked later about arrival time he gruffly dismissed my question. Very mean and unhelpful! Such an unpleasant unhelpful end to the journey. He should not be in contact with your customers, tbh.

Trip Date: 2024-08-02 08:15 am

Vancouver to Kamloops

Trip Date: 2024-08-02 03:00 pm

Kamloops to Calgary - Westbrook Mall

I found the drivers to be very friendly and accommodating. Bus was clean. I will definitely be using riders express again. The women who where at the front taking tickets and answering phones were friendly and very helpful. Thank you for providing great service

Trip Date: 2024-07-31 08:35 pm

Salmon Arm to Calgary - Westbrook Mall

The ride was comfortable and direct. Super easy to book, with reasonable rates. Really glad I chose the bus over driving. Driver was awesome and friendly, making sure we knew what was happening at every stop along the way.

Trip Date: 2024-07-29 03:10 pm

Surrey to Kamloops

It’s was good. Just a suggestion if you could have 1 stop for 30 mins. So we have enough time to buy a meal. That would be great.

Trip Date: 2024-07-31 08:55 am

Chase to Calgary - Westbrook Mall

Perfect. Maybe arrive Calgary earlier but probably not possible to leave earlier from your starting point. Just so happy to have this service. Thank you.

Trip Date: 2024-07-30 02:10 pm

Sorrento Eastbound to Calgary - Westbrook Mall

This was the first time I’d taken Rider Express. I found it to be very comfortable and both of the drivers were very friendly. They stopped one time to allow people enough time to grab a bite to eat which was great to take that break. Because of an accident the bus had to let me off at the town before my stop but would arrange another way to get me there. I had friends that picked me up but when I saw the driver at the stop he asked if my ride was coming. That meant a lot. I will use this service again. Thank you.

Trip Date: 2024-07-29 02:30 pm

Salmon Arm to Calgary - Westbrook Mall

Drove was very polite and curious And was very patient and helpful with all the riders

Trip Date: 2024-07-28 03:10 pm

Kamloops to Lake Louise

Clean bus, pretty punctual considering congestion. Excellent professional driver.

Trip Date: 2024-07-24 01:25 pm

Vancouver to Abbotsford

Trip Date: 2024-07-24 08:15 am

Kamloops to Calgary - Westbrook Mall

Trip Date: 2024-07-24 08:35 pm

Salmon Arm to Calgary - Westbrook Mall

I am more than ‘impressed’ with my first bus driver from Kelowna to Salmon Arm and then this bus driver from Salmon Arm to Calgary. WOW….Rider Express. You really are fortunate to have two incredible kind, attentive and helpful bus drivers working for you. I am having a very painful experience with Sciatica and unable to carry my suitcases. The two bus drivers and two passengers stepped up to help me.Thank you for your great choices of bus drivers. They helped me as well as two passengers. I would highly recommend your bus line. Thank you for the positive experience. Regards Doris Ritchey

Trip Date: 2024-06-30 03:10 pm

Kamloops to Calgary - Westbrook Mall

Due to the Westjet strike I was in need of transportation for Kamloops to Calgary. I booked a ticket for the same day. The ride was smooth and hassle free. Bus driver was professional and courteous. Would definitely ride again.

Trip Date: 2024-06-30 01:25 pm

Surrey to Kamloops

Took the bus to Kamloops twice now! Ron is the best driver, funny, professional, safe, and kind. I feel he is proud of his work and he also carries joy to the customers. Make my trip even more fun. Looking forward to seeing you again!

Trip Date: 2024-06-21 04:00 pm

Abbotsford to Kamloops

I loved the experience very smooth and nice ride. I didn’t catch the drivers name but he is very Informative and talked about history and tourist site as we passed each stops. He made the experience so nice

Trip Date: 2024-05-28 09:35 am

Abbotsford to Kamloops

I loved the experience very smooth and nice ride. I didn’t catch the drivers name but he is very Informative and talked about history and tourist site as we passed each stops. He made the experience so nice

Trip Date: 2024-05-28 09:35 am

Abbotsford to Kamloops

I loved the experience very smooth and nice ride. I didn’t catch the drivers name but he is very Informative and talked about history and tourist site as we passed each stops. He made the experience so nice

Trip Date: 2024-05-28 09:35 am

Surrey to Calgary - Westbrook Mall

Trip Date: 2024-05-14 08:55 am

Surrey to Sorrento Eastbound

As always, the hardest part of the trip is being at the right place to get on the bus. The drivers were both excellent. Both announced ahead of time for next stop, whether long enough to stretch legs, smokers were happy and others could use amenities provided. Trip was non-eventful, the way it should be, roads were rough, also to be expected. Rest stops were able to carry the load of the passengers going in for food and/or restrooms All In all, was exactly what I expected

Trip Date: 2024-05-12 08:55 am

Abbotsford to Kamloops

Safe and on time very clean

Trip Date: 2023-10-10 09:35 am

Vancouver to Salmon Arm

Wonderful drivers, careful, kind. On time!!!! Thank you! and in their owners language : Cok tesekkurler 🙏

Trip Date: 2024-04-12 08:15 am

Vancouver to Calgary - Westbrook Mall

Good service new bus comfort driver arwanstanlee@gmail.com 8257331716

Trip Date: 2024-03-25 08:15 am

Salmon Arm to Calgary - Marlborough Mall

Was a most pleasant trip thru the beautiful Rocky Mountains....quiet, uneventful, seats more comfortable than air travel. Enough short breaks. Will travel this way again,!

Trip Date: 2024-02-23 03:10 pm

Kamloops to Revelstoke

This was the best travel experience I've had. not just by bus either. So professional, clean bus, on time, informative. Tell me how I can book directly or what is the website for just Revelstoke to Kamloops trips, or Revelstoke to Salmon Arm. I'm having trouble finding just the shorter trips. I want to book again soon. Thank you.

Trip Date: 2024-01-04 01:25 pm

Vancouver to Merritt

I have taken Rider Express several time each time I have found the drivers very Professional and accommodating. The Coach is always clean. With exceptionally good rates.

Trip Date: 2024-01-03 08:15 am

Surrey to Banff

The bus driver, Steve, was fantastic. He reminded us of our safety and had a good sense of humour. Steve: 10/10 Plenty of stops to stretch your legs, go to the restroom & pick up snacks. A toilet is also on the bus along with charging ports and wifi although the signal was very weak and constantly dropped out. Comfort wise: 8/10

Trip Date: 2023-12-19 08:55 am

Vancouver to Banff

The first bus driver could have shown a bit better service. He did not welcome or brief the passengers at the start of the ride. When the bus stopped for a 10 min break, he told passengers not to go looking for food cuz 'we don't have time for that'. That did not sound good and could have been said better or not said at all. Just let passengers know they need to be on by 10:10am. When I asked about the Wifi, he responded, 'did you check'? I said yes. He said the there's no Wifi. I felt foolish for asking. His response could have been better, maybe, " no nam, there is no Wifi, or we are having challenges with or service today". I wonder if I wrre a white passenger if his response would have been same. The Wifi did come one later in the trip, then off again at some points. The bathroom door snapped shut during the trip and would not open. That means I was in discomfort for 1 1/2 hours till I got to Banff unable to use the bathroom. The second bush driver did a good job with breifing passengers on the various stops, what to expect and time alloted. Seats neef to be cleaned.

Trip Date: 2023-11-19 08:15 am

Surrey to Calgary - Marlborough Mall

Booking a ticket is very much easy.

Trip Date: 2023-10-30 08:55 am

Vancouver to Banff

The drivers were good with excellent service and attitude. However, it is unacceptable that on a 12-hour trip, there is no electricity to charge cell phones or any device, and Wi-Fi, when this service is offered when selling tickets. And even more so considering that there are accidents on the road that delay arrivals, as happened on this trip that lasted more than 14 hours.

Trip Date: 2023-10-09 08:15 am

Surrey to Salmon Arm

I just returned from a trip to Armstrong and back to Langley. It was my first time using Riders Express, and I really did not know what to expect, but it was less expensive than E Bus, so I decided to give it a try. I was thoroughly satisfied and impressed with it. The drivers were professional, safe, and pleasant. One driver I would like to single out was Lynn on the Salmon Arm to Kelowna run. She had the needs of her customers foremost, and was helpful, friendly and informative, while still doing a superb job of driving. I will definitely use Riders Express in the future. Thank you for providing this much needed service at an affordable price.

Trip Date: 2023-09-22 08:55 am

Surrey to Salmon Arm

Very Exelent Ride

Trip Date: 2023-08-03 08:55 am

Surrey to Salmon Arm

My travel went so smooth and driver’s nature and driving was so good.

Trip Date: 2023-08-28 08:55 am

Kamloops to Calgary - Westbrook Mall

Trip Date: 2023-02-11 01:50 pm

Salmon Arm to Calgary - Westbrook Mall

Trip Date: 2023-01-12 03:15 pm

Chilliwack to Salmon Arm

Trip Date: 2022-11-21 10:25 am