Regina to Saskatoon - Marquis Tim Hortons
fairly smooth ride with minimal hiccups, it got me where I needed to go.
Trip Date: 2024-08-17 08:00 am
Saskatoon to North Battleford
Trip Date: 2024-08-17 11:20 am
Saskatoon to North Battleford
Service was good, needs were tended to and bus was timely.
Trip Date: 2024-08-17 11:20 am
Saskatoon to Sherwood Park
Bus was clean and the driver courteous. Will use again. I appreciate the seats reserved for seniors / disabled at the front and used for the first time there and back on this visit. I will be using on my trip next year.
Trip Date: 2024-08-17 11:20 am
Calgary - Westbrook Mall to Salmon Arm
The bus was clean and I loved that there was wifi!! Although the seats are not comfortable!
Trip Date: 2024-08-17 08:30 am
Saskatoon to North Battleford
Bus ride was fine, appreciated the A/C. Staff was helpful
Trip Date: 2024-08-16 11:20 am
Calgary - Westbrook Mall to Sorrento Westbound
Outstanding....driver offered to help with heavy suitcase. Give him a raise or some extra time off!
Trip Date: 2024-08-16 08:30 am
Lake Louise to Vancouver
Firstly, a big shout out to both drivers who were excellent drivers and communicators, and both very personable 5/5 for them. The bus was clean and comfortable.
I found the fare very expensive, and also disappointed that there was not a seniors discount. It certainly stretched my budget to the max.
My other disappointment was not being able to book a preferred seat (window) even though booking early. It was a one-time trip for me being from Australia, and when I got on at Lake Louise all window seats were taken, and nearly all passengers had their bags on the seat next to them.
Trip Date: 2024-08-15 10:55 am
Salmon Arm to Kelowna West
Really kind driver. He gave many information about the stops and the time till we are there.
Thank you!!!
Trip Date: 2024-08-15 03:10 pm
Saskatoon - Marquis Tim Hortons to Edmonton South
I take the bus weekly from Edmonton to Saskatoon and back. Very relaxing trip and friendly drivers.
Trip Date: 2024-08-14 11:30 am
Lloydminster to Edmonton South
Trip Date: 2024-08-14 03:00 pm
Calgary - Westbrook Mall to Kamloops
It was a great ride!!!!
Trip Date: 2024-08-14 08:30 am
Saskatoon - Marquis Tim Hortons to Edmonton South
our bus blew a tire just outside Saskatoon. The driver Paul kept everyone calm, updated on the issue, got the best man ever to fix the tire, helped out as in teamwork tightening the required tire parts, dealt with the Wi Fi going down, kept the air conditioner going, and parked the bus off the highway on a side road that to him was most important of all. I took it as an unexpected travel adventure and will have a great memory of my two months on the road in 2024.
Trip Date: 2024-08-13 11:30 am
Revelstoke to Kamloops
Our son, who has Down syndrome, takes the bus from Kamloops to Revelstoke, and/or Revelstoke to Kamloops when he comes home to visit.
We state on his ticket that he has Down syndrome, and prefers to sit near the front for his safety.
Every time he (and sometimes his wife who uses a wheelchair) takes the bus, the bus drivers have been very accommodating with making sure that he gets a front row seat. The drivers are super nice and helpful, caring and kind.
The bus is easy to track on the ticket, and are usually right on time.
Today, we even got a notice on email that the bus was going to be 15 minutes late.
We are so impressed with the service, the schedule (which is very convenient), and that the buses are very reliable and on time.
We feel very confident in our son taking the bus and getting to his destination safely, comfortably and on time.
Thank you so much for providing this essential service for our son so he can visit us independently without needing us to give him a ride.
Sincerely,
Wenche & Terry
Trip Date: 2024-08-13 01:20 pm
Saskatoon to Edmonton South
I'm a little tired from the blown tire waiting but bus driver was great...great sense of humor cockney accent...lots of fun.
Maybe kick the tires more often, or not....lol
Trip Date: 2024-08-13 11:20 am
Sorrento Westbound to Surrey
I rode the bus, Great job. Thanks
Trip Date: 2024-08-09 03:20 pm
Canmore to Vancouver
Comfortable, quiet, easy
Trip Date: 2024-08-12 09:35 am
Regina to Saskatoon
It was awesome!
Trip Date: 2024-08-12 08:00 am
Saskatoon - Marquis Tim Hortons to North Battleford
The driver was friendly, and we arrived at our destination promptly. My only concern was the other passengers. Once I arrived on the bus, it was nowhere to sit. There were a few seats that were empty but other passengers had loaded their luggage blocking the seats. I asked the girl to remove her bags and she didn’t want to do it. So she put her large bag under my seat and I had nowhere to put my legs. I got upset and told her she needs to check her bag to make room for my legs because I am a pain passenger. At that point the driver already started driving while I was not even seated. He should’ve intervened and told the passenger to remove her bags. I had nowhere else to sit. I think there needs to be control over other passengers, and the driver should not have left while I was still waiting for my seat to be emptied. It is unsafe to drive while other passengers are standing. That other passenger took about 15 minutes to sort out her darn bags and even when she did, she was taking room and a half of my seat. It was a very uncomfortable ride for me. Again, your driver should be controlling other passengers, refusing to make room for a pain customer to sit down. Empty seats are not for luggage. They are for paying customers.
Trip Date: 2024-08-11 11:30 am
Calgary - Westbrook Mall to Vancouver
Bus ride was fine
Scheduling good. Drivers both very professional and proficient.
Through no fault of the drivers there was a delay of several hours on the highway due to an accident, which condensed the rest of the trip and resulted in me being an hour late for a connection and needing to arrange new accommodation at extra cost.
Trip Date: 2024-08-10 10:30 pm
Calgary - Westbrook Mall to Abbotsford
Trip Date: 2024-08-10 10:30 pm
Revelstoke to Merritt
We broke down in Revelstoke, had to tow our pickup. Thankfully we caught the Rider Express to Merritt. Our drivers were awesome. Thanks for being there Rider!
Trip Date: 2024-08-09 01:20 pm
Calgary - Westbrook Mall to Vancouver
Too Many stops and after all we arrive later than schedulled
Trip Date: 2024-08-09 08:30 am
Kamloops to Vancouver International Airport (YVR)
Trip Date: 2024-08-09 04:45 pm
Banff to Kamloops
Our driver was excellent
Trip Date: 2024-08-09 10:10 am
Kamloops to Abbotsford
Amazing driver
Trip Date: 2024-08-08 04:45 pm
Kamloops to Abbotsford
Amazing ride and excellent and professional driver. High recommended travel
Trip Date: 2024-08-08 04:45 pm
Calgary - Marlborough Mall to Abbotsford
V good service
Trip Date: 2024-08-08 07:55 am
Saskatoon to Edmonton South
clean modern bus, good drivers, good service in saskatoon office, on time, no stress.
thank you
Trip Date: 2024-08-08 11:20 am
Lloydminster to Edmonton South
The driver that we had from Vermillion to Edmonton was very informative and helpful. Definitely an awesome job
Trip Date: 2024-08-07 03:00 pm
Saskatoon to Edmonton Downtown
nice driver got there on time
Trip Date: 2024-08-04 11:20 am
Revelstoke to Surrey
Excellent way to travel just relax enjoy the scenery. Less stress driving a long distance, great bus drivers also.
Trip Date: 2024-08-05 01:20 pm
Salmon Arm to Vernon
Great service, comfy seats. Great and welcoming driver.
Trip Date: 2024-08-05 03:10 pm
Lloydminster to Sherwood Park
Hi my trip was great! As someone who is visually impaired and cant drive I am so thankful! I live in Edmonton but am from SK so love this for an easy commute to visit my family! I do wosh the bus route from lloyd to Edmonton would get me back earlier at like 130pm but hey otherwise perfect!
Trip Date: 2024-08-05 03:00 pm
Salmon Arm to Kelowna Airport
Trip Date: 2024-08-05 03:10 pm
Calgary - Marlborough Mall to Golden
Affordable, efficient
Trip Date: 2024-08-05 07:55 am
Regina to Edmonton Downtown
I had a comfortable ride with riders express. I will surely recommend this service. Thank you.
Trip Date: 2024-08-04 08:00 am
Calgary - Marlborough Mall to Kamloops
Great experience with rider express
Trip Date: 2024-08-04 07:55 am
Calgary - Marlborough Mall to Salmon Arm
Great. A woman was having a speaker phone conversation and the bus driver told to take it off speaker phone, delightful.
Trip Date: 2024-08-04 07:55 am
North Battleford to Edmonton South
I enjoyed my trip home on Rider Express, I wish there was a pick up=drop off closer to where I live in Spruce Grove . I would take the bus all the time instead of having to fly.
Trip Date: 2024-08-03 01:00 pm
Regina to Saskatoon
The ride was comfortable and I felt safe, but when I arrived at my destination, they almost left without giving me my luggage. I stood outside while they handed out everyone else's luggage, but they never gave me mine. It wasn't until they started loading up other luggage to leave that I had to ask for mine. Turned out they put it in a different compartment, but for a brief moment I thought they had lost my stuff.
Trip Date: 2024-08-03 08:00 am
Regina to Saskatoon - Grasswood Esso
The bus was comfortable and on time.
Trip Date: 2024-08-03 08:00 am
Regina to Edmonton South
Bus was on time and everything was fine. No complaints.
Trip Date: 2024-08-02 08:00 am
Regina to Saskatoon
Trip Date: 2024-08-02 08:00 am
Saskatoon to Sherwood Park
Great service! Keep it up. 10/5 :)
Trip Date: 2024-08-02 11:20 am
Lloydminster to Edmonton Downtown
The trip was fine. The driver was courteous and the experience felt safe. There was confusion surrounding passenger disembarkment at one stop. I recommend they when stops occur that the driver announce them. This didn’t happen so passengers unfamiliar with the area didn’t know when to get off.
Trip Date: 2024-08-02 03:00 pm
Regina to Saskatoon
This is a great service. The bus was super clean and comfortable, the driver was friendly and knowledgeable and the ride was quick and stress free.
Trip Date: 2024-07-29 08:00 am
Calgary - Westbrook Mall to Salmon Arm
Trip Date: 2024-07-29 08:30 am
Salmon Arm to Kelowna West
This driver is fantastic! I had him Monday morning from West Kelowna to Salmon Arm, and then going the other way today. Very personable. Told us our timelines and when we’d be at each stop and what was happening there. Kept his composure when one passenger argued with him about checking a bag. Very professional, super friendly, and he makes the trip very enjoyable.
Trip Date: 2024-08-01 03:10 pm
Calgary - Westbrook Mall to Salmon Arm
Awesome ride. Driver made sure we always knew what was going on and how much time we had at each stop. When we had a construction delay he let us know how many minutes we were behind. Will for sure ride again.
Trip Date: 2024-08-01 08:30 am
Regina to Saskatoon
10/10 as usual But the wifi was super slow..
Trip Date: 2024-08-01 08:00 am
Salmon Arm to Vancouver
It would be nice if the drop off and pick up point in Surrey was at the King George Sky Train Station.
Trip Date: 2024-07-31 02:55 pm
Saskatoon to Edmonton South
Had a great trip! the bus had some issues along the way but it was quickly sorted out. Overall I enjoyed my trip.
Trip Date: 2024-07-31 11:20 am
Regina to Saskatoon
In the month of July, I have shuttled between Regina and Saskatoon ( back to back) for at least 8 times. On time departure was on point except for one occasion. well done!
Trip Date: 2024-07-31 08:00 am
Regina to Edmonton South
Please improve the reliability of your busses. Bus broke down 5 times between Regina and Edmonton, restarted again and caused tremendous delay, so that I have troubles with my Calgary Hotel.
Hope that they will keep my reservation.
Trip Date: 2024-07-31 08:00 am
Banff to Vancouver
Dear Rider-Express Team,
the trip was a little bit late, but that ist totally fine.
The drivers were very friendly even when the micropohne was making horrible noises.
What was really anoying though, is that the Wifi was so bad that i could not check in for my flight or purchase a connecting busticket.
This made my traveling after my arrival in Vancouver a lot harder than it had to be.
All the best
C. Franke
Trip Date: 2024-07-30 10:10 am
Saskatoon to Edmonton South
The whole trip & experience was good, except for sitting on the seat for the length of the Trip; very uncomfortable for the length of the journey - I’ll definitely bring a seat cushion for future travel.
Trip Date: 2024-07-28 11:20 am
Saskatoon to Lloydminster
Please improve internet and add another line from saskatoon to edmonton. Thanks!
Trip Date: 2024-07-29 11:20 am
Regina to Saskatoon - Marquis Tim Hortons
It was really great, everything was on time from Regina to Saksatoon!
Trip Date: 2024-07-29 08:00 am
Merritt to Abbotsford
Trip Date: 2024-07-29 05:35 pm
Saskatoon - Marquis Tim Hortons to Edmonton Downtown
All was awesome! If I had any complaint it would be wish wifi signal on bus was stronger. Felt like if you were sitting towards the back of the bus the signal was being chewed up by those seated in front of you. Aside from that, I would recommend your services to others!
Trip Date: 2024-07-29 11:30 am
Lloydminster to Edmonton Downtown
Thanks was great
Trip Date: 2024-07-29 03:00 pm
Calgary - Westbrook Mall to Hope
The trip seems quick compared to driving it oneself. The only thing you could improve is to have the seats go back a bit more & a little more leg room. Other than that I'm pleased with the service & wouldn't hesitate to take a trip again & recommend to others. Thanks 👍
Trip Date: 2024-07-25 10:30 pm
Regina to Saskatoon
Trip Date: 2024-07-23 08:00 am
Saskatoon to Edmonton South
Drivers are approachable. Bus is good because of free wifi and charging port. More stop overs to buy snacks or to go to washroom. We have a good ride going to Saskatoon and going back to Edmonton. Will definitely book again on my next trip!
Trip Date: 2024-07-23 11:20 am
Lloydminster to Edmonton South
Trip Date: 2024-07-23 03:00 pm
Banff to Salmon Arm
Great experience as always with Rider Express. So glad they now have the shuttle from Salmon Arm to Kelowna. My Kelowna driver I think his name was Robin was excellent, friendly and very helpful! A bonus would be if eventually they have a charter bus to Kelowna! Was a great trip & very happy with your services and thank you all! July 21, 2024
Lisa
Trip Date: 2024-07-21 10:10 am
Calgary - Westbrook Mall to Vancouver
S+S=safe and smooth
Thanks for your service
Trip Date: 2024-07-14 10:30 pm
Salmon Arm to Vernon
Trip Date: 2024-04-29 03:10 pm
Calgary - Marlborough Mall to Surrey
Trip Date: 2024-05-04 07:55 am
Kamloops to Surrey
Thomas driver❤️🔥
Trip Date: 2024-04-28 04:45 pm
Kamloops to Vancouver
Trip Date: 2024-04-28 04:45 pm
Regina to Sherwood Park
Awesome service 👏 😎
Trip Date: 2024-05-04 08:00 am
Saskatoon to Edmonton Downtown
These guys are great!
Trip Date: 2024-03-23 11:20 am
Calgary - Westbrook Mall to Kamloops
Easy to get a ticket on line. The ticket is there after you give the info.
Trip Date: 2024-03-09 08:30 am
Revelstoke to Vancouver
The bus was 40 min late and I received a useless notification at the exact time of planned departure indicating it would be 20 min late (it was actually twice as long), the previous stop was 150 km away, so surely they could have sent the notification earlier so we could have waited to arrive at the stop instead of standing outside for an hour waiting. We were nearly 2 hours late arriving at the final destination and the driver didn't apologize or explain why we're were late, or even notify passengers so they could tell their pickup people to plan to be there at 11pm instead of 9pm, yet they swapped out the driver because he was timing out, which seemed disrespectful to the passengers. When he announced our arrival at the Abbotsford airport stop, which was 1.5 hours late, he wished those getting off a nice evening, rather than acknowledging how late they were arriving or apologizing for potential missed flights. Despite being way way behind schedule, the driver continued to stop and give passengers breaks.
The bus was completely full, not a single spare seat. People were very noisy having annoying conversations the entire way, I couldn't focus enough to read sure to the noise (and I'm not old!). The bathroom door didn't always close properly.
Trip Date: 2024-02-26 01:20 pm
Winnipeg to Virden
I really can’t say enough about the Excellent experience I had during this trip on an extremely cold night . This bus driver was very professional and went out of his way to help me as I was travelling with my grandson who is a baby . I’m very grateful and thankful to arrive safely.
On a side note … at the bus station there was abit of an episode where the police had to be called . The manager was really calm and handled the incident professionally. Many Thanks 🙏
Trip Date: 2024-01-13 10:30 pm
Saskatoon to Edmonton South
Trip Date: 2023-12-20 12:20 pm
Regina to Edmonton Downtown
Bus trip was great on time and the drivers were very polite. I just have one suggestion to make. It would really be nice if the Rider Express sign would be lite up so people could see where to go when people come to pick up. It also would be nice if the office was open until everyone is picked up. It kind of is scary for people to stand in the dark until they are picked up. Just a couple of suggestions. Not complaining at all just so very thankful we have a bus.
Trip Date: 2023-11-09 08:30 am
Calgary - Marlborough Mall to Golden
Good service but really expensive
Trip Date: 2023-11-04 07:55 am
Regina to Edmonton Downtown
Taking the Rider express from Edmonton to Regina Saskatchewan was the best ride I’ve ever had in a very long time please continue to do the excellent work with your drivers and the way they treat the passengers most care and respect.
Thank you for the great experience. I will definitely be taking the bus again in the near future.
Trip Date: 2023-10-15 09:00 am
Banff to Vancouver
Thank you for the service; the trip was good. I only commented that the first driver was excellent since he drove more hours than he had been assigned since the second driver did not replace him at the correct station and the right time. Despite this situation, He continued with his perfect service.
Trip Date: 2023-10-12 12:10 am
Revelstoke to Abbotsford
I was on the bus that broke down just out of Chase BC during this incident the driver Wayne was very
Professional and passionate with the passengers. The bus had stalled out three times as he tried to continue the trip. Each time Wayne was trying to trouble shoot the issue The driver finally found a safe spot on the highway to let the passengers off the bus for some fresh air as the air conditioner was not working. During all the stops he was very informative and apologetic with us even though he was I’m sure under great stress himself. He finally informed us that if he continued driving the bus at a very slow pace he could get us to a truck stop where we were going to meet a rescue bus. He also said this way we’d save time if the rescue bus had to backtrack and we could relax and get coffee ect. He was even able to provide the time it would take us, 4 1/2 minutes per kilometre, (I enjoyed that moment of his calculation).
My overall opinion of this trip?
Wayne was very professional, kind, apologetic and understanding of his passengers. Wayne handled a stressful situation in a appreciated manner for me that was clearly not under his control
Big thank you to Wayne and his support of the Ryder Express technical supporter’s he was on the
Phone with. All though I was five hours late getting home I will always use Ryder Express for my monthly trips to work and home.
Trip Date: 2023-09-07 01:20 pm
Calgary - Westbrook Mall to Surrey
Although the bus had mechanical issues the driver was absolutely wonderful. Wayne should be commended on the way he handled the situation. He stayed calm and was able to get us to a safe spot to meet the other bus. I have travelled by bus many times and Wayne was by far the best driver I have ever had.
Trip Date: 2023-09-07 08:30 am
Kamloops to Chilliwack
Very good and safe on the time 😊
Trip Date: 2023-09-05 04:45 pm
Calgary - Westbrook Mall to Revelstoke
Very nice driver
Trip Date: 2023-09-02 08:30 am
Salmon Arm to Kelowna
I AM WORLD TRAVELER RETIRIED DIASTER MANAGEMENT WHITE HOUSE LIASSON TOURING CANADA WITH IVESTMENT from Charles Feeney the undercover billionaire.
Your first two drivers were very very courteous however your third and final driver from Salmon Arm to Kelowna has displayed a great deal of haste and they have some bipolar issues you might give her a psychological test before you let him proceed to drive it more of your customer service business by myself give the driver on this last leg of rating of six out of 10.
Mr Feeney is looking to invest in Canadian transportation companies in the near future and we are gauging the bus lines now where we would invest and utilize partnership with a merger to further both companies in the pursuit of better Logistics and ground transportation throughout all of Canada.
We are looking for highly motivated partners with drivers display both professionalism and courtesy and stay on time but never pressure their customers.
So we always have an eagerness for retraining and courtesy of a Polish up of ethics to existing drivers lessening the cost of new employment or training from start.
Overall our agents have been quite satisfied with her assessment of your company and Charles Feeney will be in contact with your headquarters within the next 6 months it is overall decision where he might partnership with Logistics and ground transportation further in Canada to a better result.
Former White House liaison Captain Timothy Robert Asbury Azzopardi
Trip Date: 2023-08-28 03:10 pm
Calgary - Westbrook Mall to Golden
What a great ride and the driver was really professional I take the Buse again
Trip Date: 2023-08-20 08:30 am
Regina to Saskatoon
Trip Date: 2023-08-14 08:30 am
Regina to Edmonton Downtown
The only way to travel..Great service,Great drivers,keep up the good work.
Trip Date: 2023-07-06 08:30 am
Vermilion to Edmonton Downtown
I took the bus this past Saturday from Sherwood Park to Vermilion and had the best experience ever on a bus. The driver was very professional and I told him that I would ride his bus any day. Thanks
Trip Date: 2023-05-01 03:45 pm
Calgary - Westbrook Mall to Kamloops
It’s always nice to have Sam as a driver. He communicates to the passengers and goes out of his way to be friendly. I use rider express frequently and whenever I’m a passenger on Sam’s bus I always feel safe and have an enjoyable ride :)
Trip Date: 2023-02-16 07:30 am
Lloydminster to Edmonton Sherwood
The wait in Vermilion is way too long.
Trip Date: 2023-02-08 01:40 pm
Merritt to Abbotsford
Thank you to the agent who helped me. I accidentally booked the wrong date.
Trip Date: 2023-02-13 04:30 pm
Calgary - Westbrook Mall to Salmon Arm
Our driver ron was outstanding veryknowledgeable well spoken gentleman and a excellent driver 5 stars for sure much better than grryhound i would recommend rider service to anyone was Amazing ServIce
Trip Date: 2023-01-23 07:30 am
Calgary - Westbrook Mall to Kamloops
Sam is an amazing driver and person! I had an issue with another passenger last time I rode and Sam resolved it very quickly, AND pulled me aside on this trip to check in with me. It was very comforting and genuine! I hope I have him as my driver next time :)
Trip Date: 2023-01-03 07:30 am
Lumsden - Esso to Edmonton Sherwood
28 Oct 2022 my wife took the bus to Edmonton from Lumsden.
She said the Bus was clean and the drivers were friendly.
She was happy with the ride and said she would definitely do it again.
5 Stars.
Trip Date: 2022-10-28 07:45 am
Calgary - Westbrook Mall to Revelstoke
Bus was on time and clean, driver was friendly and a good driver. Thanks Sam!!
Trip Date: 2022-11-04 07:30 am
Banff to Revelstoke
Everything was good, but the Wifi didn’t work.
Trip Date: 2022-10-02 09:15 am
Revelstoke to Vancouver
Trip Date: 2022-09-10 12:25 pm
These reviews are from real passengers only. You can also send review for your trip. Find your custom review link on the ticket pdf file.