Calgary - Westbrook Mall to Kamloops
It was a great ride!!!!
Trip Date: 2024-08-14 08:30 am
Edmonton South to Calgary - Marlborough Mall
Driver was professional and drove appropriately for the traffic. We left the stops at the times noted and I will use this service again.
Trip Date: 2024-08-14 03:10 pm
Edmonton South to Calgary - Downtown 9 Ave SE
Although bus was late to start from Edmonton Southgate, driver was very nice and tried his best to meet scheduled arrival time to Calgary. It also appreciated email sent regarding bus delay. I continue to travel from Edmonton to Calgary back and forth every week using Rider express and spread word to frends to use the same.
Thank you
Trip Date: 2024-08-13 03:10 pm
Revelstoke to Kamloops
Our son, who has Down syndrome, takes the bus from Kamloops to Revelstoke, and/or Revelstoke to Kamloops when he comes home to visit.
We state on his ticket that he has Down syndrome, and prefers to sit near the front for his safety.
Every time he (and sometimes his wife who uses a wheelchair) takes the bus, the bus drivers have been very accommodating with making sure that he gets a front row seat. The drivers are super nice and helpful, caring and kind.
The bus is easy to track on the ticket, and are usually right on time. Today, we even got a notice on email that the bus was going to be 15 minutes late.
We are so impressed with the service, the schedule (which is very convenient), and that the buses are very reliable and on time.
We feel very confident in our son taking the bus and getting to his destination safely, comfortably and on time.
Thank you so much for providing this essential service for our son so he can visit us independently without needing us to give him a ride.
Sincerely,
Wenche & Terry
Trip Date: 2024-08-13 01:20 pm
Sorrento Westbound to Surrey
I rode the bus, Great job. Thanks
Trip Date: 2024-08-09 03:20 pm
Edmonton Downtown to Calgary - Westbrook Mall
Everything went well. Punctual, pleasant, and professional , pretty well sums it up. I will travel with Rider Express again.
CLP
Trip Date: 2024-08-09 02:30 pm
Canmore to Vancouver
Comfortable, quiet, easy
Trip Date: 2024-08-12 09:35 am
Edmonton Downtown to Calgary - Marlborough Mall
The bus came on time, and I reached my destination on time. It was great summer trip. The driver bus was very polite and funny.
Trip Date: 2024-08-11 10:00 am
Calgary - Westbrook Mall to Vancouver
Bus ride was fine
Scheduling good. Drivers both very professional and proficient. Through no fault of the drivers there was a delay of several hours on the highway due to an accident, which condensed the rest of the trip and resulted in me being an hour late for a connection and needing to arrange new accommodation at extra cost.
Trip Date: 2024-08-10 10:30 pm
Calgary - Westbrook Mall to Abbotsford
Trip Date: 2024-08-10 10:30 pm
Revelstoke to Merritt
We broke down in Revelstoke, had to tow our pickup. Thankfully we caught the Rider Express to Merritt. Our drivers were awesome. Thanks for being there Rider!
Trip Date: 2024-08-09 01:20 pm
Calgary - Westbrook Mall to Vancouver
Too Many stops and after all we arrive later than schedulled
Trip Date: 2024-08-09 08:30 am
Kamloops to Vancouver International Airport (YVR)
Trip Date: 2024-08-09 04:45 pm
Banff to Kamloops
Our driver was excellent
Trip Date: 2024-08-09 10:10 am
Kamloops to Abbotsford
Amazing driver
Trip Date: 2024-08-08 04:45 pm
Kamloops to Abbotsford
Amazing ride and excellent and professional driver. High recommended travel
Trip Date: 2024-08-08 04:45 pm
Calgary - Marlborough Mall to Abbotsford
V good service
Trip Date: 2024-08-08 07:55 am
Edmonton South to Calgary - Marlborough Mall
Driver was very nice efficient and knowledgeable on the stops we made. Very helpful when asked questions. Smooth safe ride.
Trip Date: 2024-08-07 06:30 pm
Red Deer to Calgary - Downtown 9 Ave SE
Didn’t really know what to expect. It’s my first time to ride a bus to Calgary. The ride was very smooth and the seats were comfortable. I was in no rush to arrive Calgary so the stops didn’t bother me at all. I will definitely use this company again.
Trip Date: 2024-08-07 04:50 pm
Edmonton South to Calgary - Marlborough Mall
It was a great experience, nice seats, punctual, easy to use on line booking, great driver and great driving, safe and communicates well. Will travel this way again soon.
Trip Date: 2024-08-06 08:45 am
Revelstoke to Surrey
Excellent way to travel just relax enjoy the scenery. Less stress driving a long distance, great bus drivers also.
Trip Date: 2024-08-05 01:20 pm
Salmon Arm to Vernon
Great service, comfy seats. Great and welcoming driver.
Trip Date: 2024-08-05 03:10 pm
Red Deer to Calgary - Marlborough Mall
Good ride. Not very full bus so very quiet. Bus driver helped with luggage and was very friendly an approachable. On time. Fare very cost efficient. Will gladly ride again
Trip Date: 2024-08-05 10:30 am
Salmon Arm to Kelowna Airport
Trip Date: 2024-08-05 03:10 pm
Edmonton Downtown to Calgary - Westbrook Mall
Trip Date: 2024-08-05 02:30 pm
Calgary - Marlborough Mall to Golden
Affordable, efficient
Trip Date: 2024-08-05 07:55 am
Edmonton South to Calgary - Westbrook Mall
Excellent trip and service. Price was right! Thank you!
Trip Date: 2024-08-04 03:10 pm
Edmonton South to Calgary - North
The ride was smooth & being a stickler for time myself, I applaud how we left as advertised & arrived as advertised. For that, you get 5 ⭐️!
The WiFi in the bus was another matter. It was so bad that people had to result to using their own data. That you should do something about. For a 3 hrs ride, people want to entertain themselves to pass the time.
Trip Date: 2024-08-04 10:30 am
Edmonton South to Calgary - North
The driver was on time and he was efficient, understanding and communicated well with passengers. He explained every details. Good job
Trip Date: 2024-08-04 10:30 am
Calgary - Marlborough Mall to Kamloops
Great experience with rider express
Trip Date: 2024-08-04 07:55 am
Calgary - Marlborough Mall to Salmon Arm
Great. A woman was having a speaker phone conversation and the bus driver told to take it off speaker phone, delightful.
Trip Date: 2024-08-04 07:55 am
Red Deer to Calgary - Westbrook Mall
Riding experience with rider express was one of my best experiences in commuting.
Trip Date: 2024-08-03 12:10 pm
Edmonton South to Calgary - North
I have been taking rider express almost every weekend since February. I enjoy my ride and sleep all the way to Calgary and back to Edmonton. Today’s ride is the worst one, driver was very careless, swerving bus every minute. I couldn’t even close my eyes. Driver needs more training
Trip Date: 2024-08-02 06:30 pm
Edmonton Downtown to Calgary - North
A bench in downtown Edmonton location would be great or have the office open before 8. When you catch early bus you have to stand until it comes and it’s hard not getting there early because you rely on taxi or Uber for rides
Trip Date: 2024-08-02 08:15 am
Edmonton South to Calgary - Downtown 9 Ave SE
Convenient and pleasant ride. And the driver is very nice. I like the power outlet because it is not USB type to plug in unlike other buses. See you again next ride soon.
Trip Date: 2024-08-02 08:45 am
Edmonton South to Red Deer
This bus trip was a welcome improvement from the Lloydminster to Edmonton stretch I’d just completed on Rider. This bus staff were waiting for our late arrival to Southgate and were very efficient and professional. A nice relaxing drive! The bus was comfortable and running well (unlike the previous bus).
Trip Date: 2024-07-31 06:30 pm
Calgary - Westbrook Mall to Salmon Arm
Trip Date: 2024-07-29 08:30 am
Salmon Arm to Kelowna West
This driver is fantastic! I had him Monday morning from West Kelowna to Salmon Arm, and then going the other way today. Very personable. Told us our timelines and when we’d be at each stop and what was happening there. Kept his composure when one passenger argued with him about checking a bag. Very professional, super friendly, and he makes the trip very enjoyable.
Trip Date: 2024-08-01 03:10 pm
Calgary - Westbrook Mall to Salmon Arm
Awesome ride. Driver made sure we always knew what was going on and how much time we had at each stop. When we had a construction delay he let us know how many minutes we were behind. Will for sure ride again.
Trip Date: 2024-08-01 08:30 am
Salmon Arm to Vancouver
It would be nice if the drop off and pick up point in Surrey was at the King George Sky Train Station.
Trip Date: 2024-07-31 02:55 pm
Banff to Vancouver
Dear Rider-Express Team,
the trip was a little bit late, but that ist totally fine.
The drivers were very friendly even when the micropohne was making horrible noises.
What was really anoying though, is that the Wifi was so bad that i could not check in for my flight or purchase a connecting busticket.
This made my traveling after my arrival in Vancouver a lot harder than it had to be.
All the best
C. Franke
Trip Date: 2024-07-30 10:10 am
Edmonton Downtown to Calgary - Downtown 9 Ave SE
I love the driver on this ride. He is a bald man - very respectful, helpful, and communicative. He did an awesome job and safe driving. Give more shifts on this man or maybe a raise!
Trip Date: 2024-07-30 08:15 am
Merritt to Abbotsford
Trip Date: 2024-07-29 05:35 pm
Edmonton South to Calgary - Westbrook Mall
Trip Date: 2024-07-28 03:10 pm
Edmonton Downtown to Calgary - Downtown 9 Ave SE
Driver was helpful and personable. We got to all stops on time, and I appreciated his punctuality and efficiency.
Trip Date: 2024-07-28 10:00 am
Red Deer to Calgary - Westbrook Mall
Bus was smaller than interprovincial coach. On my Calgary to Red Deer leg, as I am 5’ 11” and 75 years old so could not sit in the bus straight. I had to turn my legs into the seat next to me.
On the Red Deer to Calgary run, the bus was over half full. Unlike the interprovincial, the driver did not make an announcement suggesting passengers make room for new passengers. It became awkward to ask people to make room as most singles sat on the aisle to discourage new passengers from sitting next to them.
On both my trips to and from Salmon Arm, neither of these challenges were presented as coach was spacious and driverwmade the announcement.
Trip Date: 2024-07-23 08:00 pm
Edmonton South to Calgary - Marlborough Mall
Coach was on time, driver Kelly at the helm was very professional, the ride from Edmonton to Calgary was so smooth. RIDER EXPRESS would definitely be my choice the next time !
Trip Date: 2024-07-25 03:10 pm
Calgary - Westbrook Mall to Hope
The trip seems quick compared to driving it oneself. The only thing you could improve is to have the seats go back a bit more & a little more leg room. Other than that I'm pleased with the service & wouldn't hesitate to take a trip again & recommend to others. Thanks 👍
Trip Date: 2024-07-25 10:30 pm
Edmonton Downtown to Calgary - Downtown 9 Ave SE
Smoothest bus I have ever ridden on. Good driver
Trip Date: 2024-07-23 02:30 pm
Edmonton South to Red Deer
Trip Date: 2024-07-24 06:30 pm
Edmonton Downtown to Calgary - Westbrook Mall
First time customer. Very impressed with the service! Would travel again. Our driver Adrian (sp?) set the positive vibe from the get-go upon boarding! Don’t lose him-he’s a valuable employee!
Trip Date: 2024-07-24 08:15 am
Edmonton South to Calgary - Downtown 9 Ave SE
Trip Date: 2024-07-23 03:10 pm
Banff to Salmon Arm
Great experience as always with Rider Express. So glad they now have the shuttle from Salmon Arm to Kelowna. My Kelowna driver I think his name was Robin was excellent, friendly and very helpful! A bonus would be if eventually they have a charter bus to Kelowna! Was a great trip & very happy with your services and thank you all! July 21, 2024
Lisa
Trip Date: 2024-07-21 10:10 am
Calgary - Westbrook Mall to Vancouver
S+S=safe and smooth Thanks for your service
Trip Date: 2024-07-14 10:30 pm
Edmonton Downtown to Calgary - Marlborough Mall
Travelled on July 4th Edmonton 6pm to Calgary Driver Brian was great And his speech and information And while at our bus stop it was hail rainy He advices and ask to stay few minutes..
Grateful service and Excellent We appreciate service
Thanks
Trip Date: 2024-07-04 06:00 pm
Edmonton Downtown to Calgary - Westbrook Mall
Very friendly and easy bus to take. Not an express bus.
Trip Date: 2024-06-20 08:15 am
Edmonton South to Calgary - Downtown 9 Ave SE
I like Rider Express, but the driver tried to leave 15 minutes early. I saw him park and start boarding but I was going to wait to finish a conversation before walking over. After a few minutes he just left and I had to chase the bus otherwise I would have been stuck. The departure on the ticket was 8 45 and he left at 8 30.
Trip Date: 2024-06-07 08:45 am
Edmonton Downtown to Calgary - Westbrook Mall
Rider Express is the best
Trip Date: 2024-05-14 02:30 pm
Salmon Arm to Vernon
Trip Date: 2024-04-29 03:10 pm
Calgary - Marlborough Mall to Surrey
Trip Date: 2024-05-04 07:55 am
Kamloops to Surrey
Thomas driver❤️🔥
Trip Date: 2024-04-28 04:45 pm
Kamloops to Vancouver
Trip Date: 2024-04-28 04:45 pm
Edmonton South to Calgary - Westbrook Mall
Smooth ride, made good time
Trip Date: 2024-04-19 06:30 pm
Edmonton South to Calgary - North
Great trip, comfy and the nicest driver I’ve ever met! Everything was quick, easy and simplified instruction for my trip home to Calgary! I recommend this charter for any of your travels between Edmonton-Calgary especially.
Trip Date: 2024-03-13 06:30 pm
Calgary - Westbrook Mall to Kamloops
Easy to get a ticket on line. The ticket is there after you give the info.
Trip Date: 2024-03-09 08:30 am
Revelstoke to Vancouver
The bus was 40 min late and I received a useless notification at the exact time of planned departure indicating it would be 20 min late (it was actually twice as long), the previous stop was 150 km away, so surely they could have sent the notification earlier so we could have waited to arrive at the stop instead of standing outside for an hour waiting. We were nearly 2 hours late arriving at the final destination and the driver didn't apologize or explain why we're were late, or even notify passengers so they could tell their pickup people to plan to be there at 11pm instead of 9pm, yet they swapped out the driver because he was timing out, which seemed disrespectful to the passengers. When he announced our arrival at the Abbotsford airport stop, which was 1.5 hours late, he wished those getting off a nice evening, rather than acknowledging how late they were arriving or apologizing for potential missed flights. Despite being way way behind schedule, the driver continued to stop and give passengers breaks.
The bus was completely full, not a single spare seat. People were very noisy having annoying conversations the entire way, I couldn't focus enough to read sure to the noise (and I'm not old!). The bathroom door didn't always close properly.
Trip Date: 2024-02-26 01:20 pm
Edmonton Downtown to Calgary - Downtown 9 Ave SE
This driver was absolutely phenomenal! We ran into a minor delay of maybe 25-30 minutes, and he got in the speaker to keep us informed on what was happening and his wonderful personality and attitude kept everyone in a very joyous and lighthearted spirit. He had us laughing and entertained. Just an absolutely fantastic driver, and when someone represents a company and is basically the face of the company to us passengers, that is a superb thing. This is an employee who absolutely deserves the recognition for how great he is.
Trip Date: 2023-12-24 10:00 am
Red Deer to Calgary - Marlborough Mall
Good service and reasonable ticket prices
Trip Date: 2023-12-22 04:50 pm
Edmonton South to Calgary - Downtown 9 Ave SE
15 min late to destination.
Trip Date: 2023-12-03 06:30 pm
Edmonton South to Calgary - Downtown 9 Ave SE
Trip Date: 2023-11-16 06:30 pm
Calgary - Marlborough Mall to Golden
Good service but really expensive
Trip Date: 2023-11-04 07:55 am
Banff to Vancouver
Thank you for the service; the trip was good. I only commented that the first driver was excellent since he drove more hours than he had been assigned since the second driver did not replace him at the correct station and the right time. Despite this situation, He continued with his perfect service.
Trip Date: 2023-10-12 12:10 am
Edmonton South to Calgary - Downtown 9 Ave SE
The bus was clean comfortable and the driver was very nice, helpful and professional! Thank you for the safe ride home!
Trip Date: 2023-09-20 05:10 pm
Edmonton South to Calgary - Downtown 9 Ave SE
Trip Date: 2023-09-15 03:10 pm
Edmonton South to Calgary - Westbrook Mall
5/5 every time but can I kindly suggest to consider not announcing “ladies and gentlemen” to consider saying “everyone” or “passengers” to include all people. Thanks!
Trip Date: 2023-09-15 03:10 pm
Revelstoke to Abbotsford
I was on the bus that broke down just out of Chase BC during this incident the driver Wayne was very
Professional and passionate with the passengers. The bus had stalled out three times as he tried to continue the trip. Each time Wayne was trying to trouble shoot the issue The driver finally found a safe spot on the highway to let the passengers off the bus for some fresh air as the air conditioner was not working. During all the stops he was very informative and apologetic with us even though he was I’m sure under great stress himself. He finally informed us that if he continued driving the bus at a very slow pace he could get us to a truck stop where we were going to meet a rescue bus. He also said this way we’d save time if the rescue bus had to backtrack and we could relax and get coffee ect. He was even able to provide the time it would take us, 4 1/2 minutes per kilometre, (I enjoyed that moment of his calculation). My overall opinion of this trip?
Wayne was very professional, kind, apologetic and understanding of his passengers. Wayne handled a stressful situation in a appreciated manner for me that was clearly not under his control Big thank you to Wayne and his support of the Ryder Express technical supporter’s he was on the
Phone with. All though I was five hours late getting home I will always use Ryder Express for my monthly trips to work and home.
Trip Date: 2023-09-07 01:20 pm
Calgary - Westbrook Mall to Surrey
Although the bus had mechanical issues the driver was absolutely wonderful. Wayne should be commended on the way he handled the situation. He stayed calm and was able to get us to a safe spot to meet the other bus. I have travelled by bus many times and Wayne was by far the best driver I have ever had.
Trip Date: 2023-09-07 08:30 am
Edmonton Downtown to Calgary - North
Driver was very professional and helpful. Thank you
Trip Date: 2023-09-09 04:30 pm
Kamloops to Chilliwack
Very good and safe on the time 😊
Trip Date: 2023-09-05 04:45 pm
Calgary - Westbrook Mall to Revelstoke
Very nice driver
Trip Date: 2023-09-02 08:30 am
Salmon Arm to Kelowna
I AM WORLD TRAVELER RETIRIED DIASTER MANAGEMENT WHITE HOUSE LIASSON TOURING CANADA WITH IVESTMENT from Charles Feeney the undercover billionaire. Your first two drivers were very very courteous however your third and final driver from Salmon Arm to Kelowna has displayed a great deal of haste and they have some bipolar issues you might give her a psychological test before you let him proceed to drive it more of your customer service business by myself give the driver on this last leg of rating of six out of 10. Mr Feeney is looking to invest in Canadian transportation companies in the near future and we are gauging the bus lines now where we would invest and utilize partnership with a merger to further both companies in the pursuit of better Logistics and ground transportation throughout all of Canada. We are looking for highly motivated partners with drivers display both professionalism and courtesy and stay on time but never pressure their customers. So we always have an eagerness for retraining and courtesy of a Polish up of ethics to existing drivers lessening the cost of new employment or training from start. Overall our agents have been quite satisfied with her assessment of your company and Charles Feeney will be in contact with your headquarters within the next 6 months it is overall decision where he might partnership with Logistics and ground transportation further in Canada to a better result. Former White House liaison Captain Timothy Robert Asbury Azzopardi
Trip Date: 2023-08-28 03:10 pm
Calgary - Westbrook Mall to Golden
What a great ride and the driver was really professional I take the Buse again
Trip Date: 2023-08-20 08:30 am
Edmonton Downtown to Calgary - Marlborough Mall
Trip Date: 2023-07-27 08:15 am
Edmonton South to Calgary - Westbrook Mall
Good bus
Good driver
Good seats
One bad passenger who was yelling, talking loudly, etc.
Overall would take again
Trip Date: 2023-06-09 09:00 am
Edmonton Downtown to Calgary - Westbrook Mall
I have taken multiple rider express bus routes but most recently have been taking weekend trips from Edmonton to Calgary. I have been driven by Jose on more than one of these trips. Jose is incredibly friendly, good spirited, and a safe driver. I appreciate his service and thank him for getting me home every time. :)
Trip Date: 2023-05-26 04:30 pm
Edmonton South to Calgary - Westbrook Mall
Driver (Adrian?) was super friendly and I was pleasantly surprised by how fast the trip was.
Trip Date: 2023-04-25 09:00 am
Calgary - Westbrook Mall to Kamloops
It’s always nice to have Sam as a driver. He communicates to the passengers and goes out of his way to be friendly. I use rider express frequently and whenever I’m a passenger on Sam’s bus I always feel safe and have an enjoyable ride :)
Trip Date: 2023-02-16 07:30 am
Merritt to Abbotsford
Thank you to the agent who helped me. I accidentally booked the wrong date.
Trip Date: 2023-02-13 04:30 pm
Calgary - Westbrook Mall to Salmon Arm
Our driver ron was outstanding veryknowledgeable well spoken gentleman and a excellent driver 5 stars for sure much better than grryhound i would recommend rider service to anyone was Amazing ServIce
Trip Date: 2023-01-23 07:30 am
Edmonton South to Calgary - Downtown 9 Ave SE
The bus driver was very friendly, welcoming, professional, and helpful. I had another staff checking me in. He was very helpful and kind, too. Because it was my first time taking this bus, I was nervous. However, these staff helped me to feel comfortable and safe. THANK YOU VERY MUCH.
Trip Date: 2023-01-04 09:00 am
Calgary - Westbrook Mall to Kamloops
Sam is an amazing driver and person! I had an issue with another passenger last time I rode and Sam resolved it very quickly, AND pulled me aside on this trip to check in with me. It was very comforting and genuine! I hope I have him as my driver next time :)
Trip Date: 2023-01-03 07:30 am
Red Deer to Calgary - Downtown 9 Ave SE
Very affordable alternative. Clean bus and careful driver who made good time in adverse weather and road conditions. Would recommend to friends and family.
Trip Date: 2022-12-27 10:45 am
Edmonton Downtown to Calgary - Marlborough Mall
Greatserviceforpeoplewhodon’tdriveandwantcomfortabletrip.
Trip Date: 2022-12-01 01:20 pm
Edmonton South to Calgary - Westbrook Mall
Trip Date: 2022-11-07 09:00 am
Edmonton South to Calgary - Westbrook Mall
Service is very excellent and punctual. Drivers are very soft spoken and helpfull for passengers
Trip Date: 2022-11-07 09:00 am
Calgary - Westbrook Mall to Revelstoke
Bus was on time and clean, driver was friendly and a good driver. Thanks Sam!!
Trip Date: 2022-11-04 07:30 am
Edmonton North to Red Deer
Crazy good pricing and a comfortable ride. Would buy again!
Trip Date: 2022-10-17 01:00 pm
Edmonton South to Calgary - Downtown 9 Ave SE
Trip Date: 2022-10-19 09:00 am
Banff to Revelstoke
Everything was good, but the Wifi didn’t work.
Trip Date: 2022-10-02 09:15 am
Revelstoke to Vancouver
Trip Date: 2022-09-10 12:25 pm
100 of 1263 reviews shown.
These reviews are from real passengers only. You can also send review for your trip. Find your custom review link on the ticket pdf file.