North Battleford to Regina
Excellent!
Trip Date: 2024-09-04 06:00 pm
Edmonton Downtown to Lloydminster
Great service, great ride, drivers were amazing!! Reason for a 3 star is the bathroom in bus 36 was not very functional and did not flush. I know that there are stops along the way, but stops are not long at times so bathroom times are scarce. Overall it was great keep up the great work!!
Trip Date: 2024-09-04 12:30 pm
Edmonton South to Vermilion
Excellent driver, the bus was clean, smelled good as you entered. Good driving control around the city and highway.
Just a note of confusion, there is a sign posted on a pole near the Southgate location, indicating that the stop location has moved, people were wondering if the Southgate location moved, they were trying to call, maybe that sign on the pole by the benches should be removed
Trip Date: 2024-09-04 01:00 pm
Edmonton South to Lloydminster
The bus was late, however from there, everything was perfect. The drivers and assistants were excellent. Very organized, friendly, helped with luggage and kept passengers up to date.
I would certainly ride again. Thanks
Trip Date: 2024-09-03 01:00 pm
Edmonton South to Vermilion
Person on bus left behind on one stop due to passenger not following instructions. The other passengers requested the driver to go back he did. The driver also had a crying baby behind him. Anyhow very much thanks to the driver, he was really special!
Trip Date: 2024-08-31 01:00 pm
Edmonton South to Lloydminster
It was a great trip , a little behind schedule but otherwise very enjoyable. Glad to have public transportation again !! I will be using it again !! Please put the route back on for Swift Current, it is much needed there !!
Trip Date: 2024-08-31 01:00 pm
Vermilion to Saskatoon
I appreciate your services to make traveling easy and achievable to all. I will love an improvement in communication between driver and passenger that are to board at pick up stations that aren't your offices. I was picked from Vermilion and dropped at Loldyminster to board a bus coming from Edmonton to Saskatoon without been pre-informed of such travel re-arrangement. The driver to pick me up from Loldyminster seem not informed too as he told me I have no ticket till I re-explained myself which reminds me how I missed my bus from Vermilion to Edmonton in July.
Trip Date: 2024-08-30 03:30 pm
Sherwood Park to Saskatoon
Great overall trip.
Trip Date: 2024-08-29 01:30 pm
Lloydminster to Saskatoon - Marquis Tim Hortons
Very comfortable driver was very friendly
Trip Date: 2024-08-28 04:30 pm
Edmonton South to Saskatoon - Marquis Tim Hortons
THIS WAS THE FIRST TIME I HAVE TRAVELED ON RIDER EXPRESS. THE DRIVERS WERE COURTEOUS AND ON TIME. THE SEATS WERE COMFORTABLE AND SPACIOUS. AT ONE POINT, THE DRIVER SEEMED TO HAVE MECHANICAL PROBLEMS WITH THE BUS, BUT WE WERE ABLE TO ARRIVE ON TIME AND SAFELY. GENERALLY, THE RIDER EXPRESS WAS ECONOMICAL AND I WOULD USE THE SERVICE AGAIN. THANKS
Trip Date: 2024-08-27 01:00 pm
Lloydminster to Saskatoon
Wonderful ride
Trip Date: 2024-08-27 04:30 pm
Edmonton South to Lloydminster
More trip schedules pls
Trip Date: 2024-08-26 01:00 pm
Edmonton South to Lloydminster
More trip schedules pls
Trip Date: 2024-08-26 01:00 pm
Edmonton South to Lloydminster
Overall it has always been a great experience. I just hope maybe we can have at least two choices of trips from red deer edmonton lloydminster and other places per day. One in the morning and one in the afternoon/evening. Thank you for including me in this survey
Trip Date: 2024-08-26 01:00 pm
Edmonton South to Saskatoon
Rider Express bus from South Edmonton to Saskatoon was a very good experience for me. I was able to board at Southgate Mall which is much closer to my daughter's home than boarding downtown. The bus was full and the driver made sure any families boarding could sit together. That was nice. The rest stops were ok. We had about 20 minutes in Vermillion where the convenience store was clean and well run. (Unfortunately on the way to Edmonton the rest stop was in Lloydminster, where the restaurant was permanently closed and the convenience store was not clean. ) The bus was on time and we arrived in downtown Saskatoon at 7 45 pm. I would take Rider Express again.
Trip Date: 2024-08-24 01:00 pm
Edmonton South to Saskatoon - Marquis Tim Hortons
Both the drivers were very good.
Trip Date: 2024-08-24 01:00 pm
Sherwood Park to Saskatoon - Marquis Tim Hortons
The bus was late leaving Sherwood Park but the drivers managed to safely recover most of the time. Overall a good trip. I would use the service again. Full stars for what was in their control. Thank you.
Trip Date: 2024-08-21 01:30 pm
Saskatoon - Marquis Tim Hortons to Lumsden - Esso
I was having issues booking my ticket, and when I called to speak with Sharon at the office she was incredibly helpful and kind. I'm grateful that rider express employs such wonderful humans, her patience and kindness were over the top .
Thankyou, Sharon
Trip Date: 2024-08-25 07:20 pm
Edmonton South to Saskatoon
Stay should be near the food places. We didn't get any food while Stay during the Saskatoon to Edmonton and vice versa.
Trip Date: 2024-08-21 01:00 pm
Saskatoon to Regina
The office/bus people were very nice, and the both the bus and Saskatoon station were clean.
Trip Date: 2024-08-21 07:50 pm
Edmonton South to Lloydminster
Good driver, helpful and personable. On time at pick up, a little late on arrival but not the drivers fault. I can’t believe people are so inconsiderate to leave the bus at stops when he had to get out and help people after being asked to stay in their seats!! Nice smooth ride, overall great experience 😊
Trip Date: 2024-08-21 01:00 pm
Edmonton South to North Battleford
Should be care about more cleaning on seats
Trip Date: 2024-08-21 01:00 pm
Edmonton Downtown to Saskatoon - Marquis Tim Hortons
Thank you for everything,it was wonderful traveling with riders express had no problem,thank you again
Trip Date: 2024-08-19 12:30 pm
Edmonton South to Saskatoon - Grasswood Esso
Trip Date: 2024-08-19 01:00 pm
Lloydminster to Regina
My wife and I have been big supporters of your service. It has been very important for trips to Regina from Lloydminster. Unfortunately we are quite distressed with your schedule changes for such late arrival into Regina. With winter arrival time of 11:30 pm or later it will decrease our willingness to use your service. Also arriving in to Regina with no place to wait inside for our ride is cause for concern. My son has been kind to let other seniors sit in his vehicle until rides show up. It seems the other departure times from Saskatoon had also disappeared.
Trip Date: 2024-08-15 04:30 pm
Edmonton Downtown to Saskatoon
Trip Date: 2024-08-14 12:30 pm
Saskatoon to Regina
Service was excellent as usual. Have been using Rider Express since they first opened and very grateful for the service. However latrines needed to be emptied, the evening bus was difficult from the overbearing smell.
Trip Date: 2024-08-12 07:50 pm
Sherwood Park to North Battleford
The trip was good but the bus had problems and kept losing power so we had to pull to the side of highway several times .The first driver though young was doing his best but had an over the top customer who made it a little difficult .But it all worked out and I finally made it to my destination .Both bus driver were gracious and courteous ..
Trip Date: 2024-08-11 01:30 pm
Edmonton Downtown to Saskatoon
Couldn't find the unit number on my contract. Thought it was L117 as it said on the subject title. The paper should be clear as to what the unit number is to save customers from the stress. I was frustrated and called in and couldn't get an answer soon and I was someone from out of town that needed storage for his bags for work and didn't have a vehicle. The only reason I am giving 5 stars was because the manager was understanding that I was away from the storage place after being patient and I didn't want to drag my heavy bags back. She said she would issue a refund. She did the right thing.
Trip Date: 2024-08-12 12:30 pm
Edmonton South to Saskatoon - Marquis Tim Hortons
Please modernize your aging fleet. Today I was in unit 26. First of all it doesn’t have any usb charging ports. Seats are tightly packed with minimal leg space. Most importantly it was breaking down again and again in middle of the highway. It was not safe because bus was dying in live highway lane. I hope you understand my point. Thank you
Trip Date: 2024-08-11 01:00 pm
Edmonton Downtown to Saskatoon
The bus stalled several times and caused us to pull off the highway onto the shoulder of the highway. I found this to be very dangerous. Also a few people in the back were drinking alcohol and almost came to blows. But this doesn't affect my overall opinion of Rider Express. I still very much appreciate your service.
Trip Date: 2024-08-11 12:30 pm
Vermilion to Saskatoon
Most drivers are very good about making announcements when we come to a stop so we know how long the stop is and what time we are leaving. So when a driver doesn't do that I as a passenger am unsure whether it is safe to leave the bus. Please pass along to all your drivers how important making these announcements is to the passengers.
You have no idea how thankful I am for Rider Express. I don't care to drive long distances any more so Rider Express is much appreciated.
Trip Date: 2024-08-10 03:30 pm
Edmonton South to Saskatoon
Bus trip was good except for the bus stalling several times. When drivers switched, the new driver gave passengers 5 minite break and proceeded to make up for the lost time.
Trip Date: 2024-08-11 01:00 pm
Lloydminster to Saskatoon
It would be very convenient for travelers and owner of rider express in price, if you would organize another morning line direct from saskatoon to edmonton with the smaller bus similar to Prince Albert. Thanks
Trip Date: 2024-08-10 04:30 pm
Edmonton South to Saskatoon
The bus was in time.
The bus driver was excellent
Trip Date: 2024-08-03 01:00 pm
Saskatoon to Regina
The bus was fine and on time. However, the reading lights were not turned on, so I strained my eyes to read until it was too dark and then was unable to read, which made the trip seem much longer. My recollection is every other bus company I have travelled with, whether in a schedule or a charter, has turned on the reading lights.
Trip Date: 2024-08-08 07:50 pm
Edmonton South to Saskatoon
Overall, very good.
Trip Date: 2024-08-08 01:00 pm
North Battleford to Regina
Trip Date: 2024-08-07 06:00 pm
Edmonton Downtown to Saskatoon
Trip Date: 2024-08-05 12:30 pm
Edmonton Downtown to Saskatoon
Trip Date: 2024-08-05 12:30 pm
Edmonton South to Saskatoon - Marquis Tim Hortons
Great trip as always, first driver somewhat rude, as he asked me and another passenger to talk quieter and we were talking in our normal voices..
Trip Date: 2024-08-05 01:00 pm
Edmonton South to Saskatoon - Marquis Tim Hortons
Bus door did not shut. Brakes were very loud and squeaky. I felt bad for the driver!!
Trip Date: 2024-08-03 01:00 pm
Lloydminster to Regina
Excellent service and on time schedule
Trip Date: 2024-08-02 04:30 pm
Edmonton South to Saskatoon
Easy ride, efficient trip, good drivers, clean bus
Trip Date: 2024-08-02 01:00 pm
Edmonton South to Regina
Experience with riderexpress is outstanding . Staff members are very comparative and helpful also seats are much comfortable ..
Trip Date: 2024-08-02 01:00 pm
Edmonton South to Lloydminster
Thank you!! The A/C was working this time. I greatly appreciated it as it was °25C outside. Drivers were friendly, funny and great drivers! Thanks again!!
Trip Date: 2024-07-30 01:00 pm
Edmonton South to Saskatoon
The ride was excellent. More comfortable than plane seats, nice temperature, plug in for devices, and a smooth ride. The time flew by! Thank you 👍👍The Drivers were so kind and nice too
Trip Date: 2024-07-29 01:00 pm
North Battleford to Regina
Quite the ride - drivers are cool - schedule times & departures are ok - Keep doing your ‘thang’ -
Trip Date: 2024-07-29 06:00 pm
Edmonton Downtown to Saskatoon - Marquis Tim Hortons
On time service
Trip Date: 2024-07-24 12:30 pm
Edmonton South to Saskatoon - Marquis Tim Hortons
I have no complaints!
Trip Date: 2024-07-23 01:00 pm
Edmonton Downtown to Saskatoon
That was really nice we arrived 5 min in advance. The 2 drivers were really polite and friendly. I will taking again
Trip Date: 2024-07-23 12:30 pm
Edmonton Downtown to Regina
I usually give 5/5 stars because I frequently use this bus service and usually have zero issues. During my trip on July 15th from Regina to Saskatoon I had to change my ticket to the earlier bus instead of the 4:30 pm bus. I paid the fee upon check in and everything seemed good. Half way during the trip the bus driver pulls over in the middle of nowhere and walks up and down the aisle seems to be looking for someone, he stops at my spot and said that I didn’t check in and asks for my ID. I said what is going on? He said I didn’t check in and shows me his text messages on his company phone that had a name of Joan but there was a security camera picture of me while at the Regina station… I said I checked in and was the second person to check in that day and that I paid the $21 fee to change my ticket, he takes a picture of my ID and then proceeds to the front of the bus and then says “thank you” while waving back to me to say everything is good. This was kinda of embarrassing as now everyone on the bus was looking at me but at least when we arrived in Saskatoon the driver approached me saying sorry there was a problem in the system and that I was the only passenger who changed their ticket. Overall experience that was a little weird but i understand there can be times of miscommunication and glitches.
Trip Date: 2024-07-30 12:30 pm
Saskatoon - Marquis Tim Hortons to Regina
Good service
Trip Date: 2024-07-05 07:20 pm
Saskatoon - Grasswood Esso to Regina
Driver was very good he gave information on every stop. And guide professionally throughout the journey
Trip Date: 2024-06-26 08:05 pm
Edmonton Downtown to Lloydminster
I bought a ticket through here and was satisfied with my trip. The employees working here like reception and bus drivers were all straight to the point and helpful. I found the trip to take a bit long of course because it was first stop out of the city and has to pick up two other stops. But it was okay because the seats are comfortable, there is a bathroom in the back of the bus, and it is kept very clean. I was happy the seats can recline and have seat belts, a cup holder on one side, small net baskets in front for other items, adjustable arm rests and a foot holder for comfort. I lucked out because I didn't have anyone sit by me so I got two seats to myself. I napped halfway and colored pictures the other half. Very smooth ride for the most part. A little bumpy depending on roads but it's such a big bus! We did have a delay and took our break early which is a half hour stop. Which is plenty of time for a cigarette and some food. Thanks rider express for getting me home safely.
Trip Date: 2024-06-24 12:30 pm
Saskatoon to Regina
I always love this service! Always have a positive rider experience every time I use this service! Thank you!
Trip Date: 2024-07-06 07:50 pm
Sherwood Park to Regina
A lady by the name of Kimi in the Edmonton office was very helpful and informative. She was able to answer all of my questions. I hope all of your employees are like her. Please acknowledge her good work.
Trip Date: 2024-05-16 01:30 pm
Edmonton Downtown to Regina
Awesome service..But ya need a bigger sign for the Edmonton depot, Not very clearly marked on the building...👍
Trip Date: 2023-12-26 11:00 am
Edmonton Downtown to Saskatoon - Husky Travel Center
Got there an hour late.
Trip Date: 2023-10-06 12:30 pm
Lloydminster to Saskatoon
Amazing riders, amazing people
Trip Date: 2023-09-29 01:10 pm
Edmonton Downtown to Lloydminster
Great service overall but Downside to this was the bathroom, i used it and all the piss was just floating back up from the toilet?! there was no toilet cover. All the piss flew up in the air, as i was using the restroom. So i think there should be a toilet cover on that bus. i’ve never rode a bus before and don’t know if it’s supposed to be like? the water just splashes everywhere as you flush? anyways i do know that there is supposed to be an cover to prevent that from happening. some people came out of the bathroom smelling like piss 🤨 it’s kinda insane
Trip Date: 2023-08-19 10:00 am
Saskatoon to Regina
Excellent service as always. I have done over 10 trips and I can confidently say that all parties -customer care reps and drivers - were always professional, there's good communication and correspondence. Bravo
Trip Date: 2023-08-03 04:55 pm
Saskatoon to Regina
Prompt, efficient, excellent drivers and courteous staff.
Thank you!
Trip Date: 2023-07-23 04:55 pm
Edmonton Downtown to Regina
Nice ride. Good service
Trip Date: 2023-06-26 10:00 am
Saskatoon to Regina
I still appreciate the service. Will take
some getting used to the new schedule. It’s
before we knock off work, therefore have to
take next day.May work for some, but is awkward
time off day.
Trip Date: 2023-03-18 04:55 pm
Saskatoon to Regina
Very Enjoyable drive, Driver Was Helpful And Kind. I will Definitely Use This Service More Often.
Trip Date: 2023-02-09 11:30 am
Saskatoon to Regina
The call centre was extremely friendly on my changed details of trip at last minute.Thankyou
Trip Date: 2023-02-04 08:15 pm
Saskatoon to Regina
Cost effective. Good driving
Reasonably clean
Good service
Trip Date: 2022-12-23 08:15 pm
Saskatoon to Regina
Very Impressed with the bus driver, Road from Dundurn to Davidson Sheet of Glare Ice and rumble ice . He handled it like a True Pro when he had to Pass slower traffic did it very safe and professional .. Take in mind I have 3.9 Million miles and 34 years of experience He should get a Pat on the back for a job well done As I know most good drivers do not get enough credit. Trip was a hour late leaving but with road condition very understandable
Trip Date: 2022-11-06 08:15 pm
Saskatoon to Regina
Great to know we have such great service.
Bus was very clean with phone chargers and even seatbelts. Very comfortable and the driver was very professional.
Thank you for the relaxing trip.
Trip Date: 2022-10-03 10:30 am
Edmonton to Saskatoon
Trip Date: 2022-09-17 12:15 pm
These reviews are from real passengers only. You can also send review for your trip. Find your custom review link on the ticket pdf file.