Banff to Golden
Every thing perfect***** Exempt there is not a signe telling where Rider Express is to meet at Brewster Bus Depot in Banff AB!
Trip Date: 2024-09-06 10:10 am
Calgary - Marlborough Mall to Salmon Arm
Thank you for a safe & comfortable trip. I chose the scenic route through the mtns with you & am very happy with that choice. 🚌😊
Trip Date: 2024-09-06 07:55 am
Sorrento Westbound to Abbotsford
Great service from a small town, only 15 minutes late
Trip Date: 2024-09-06 03:20 pm
Calgary - Marlborough Mall to Chilliwack
Trip Date: 2024-09-03 07:55 am
Banff to Lake Louise
Trip Date: 2024-09-03 10:10 am
Banff to Revelstoke
My trip from Banff to Revelstoke was smooth and pleasant. The mountains views along the way were spectacular. A great way to travel.
Trip Date: 2024-09-02 10:10 am
Kamloops to Surrey
The original bus was full but Rider express handled it really well compared to the other bus company. Rider express prepared another bus for the passengers and checked in everyone thoroughly. Though the other bus was old and didn’t have outlets and cup holders, i am very impressed by Rider express and how they considered the passengers well. Absolutely love this company. Highly recommended
Trip Date: 2024-09-02 04:45 pm
Calgary - Westbrook Mall to Vancouver
Trip Date: 2024-08-31 10:30 pm
Calgary - Marlborough Mall to Vancouver International Airport (YVR)
The trip from Calgary to Vancouver was pleasant enough considering it was a round 14 hrs to the Vancouver airport. Nice scenery along the way. The only grip I have is maybe the company needs to have in there website that passengers should all have earphones/buds for there phones/laptops. Nothing worse to ruin a nice quiet trip than having someone playing video games/watching soap operas/screaming kids doing whatever. Maybe even have the driver make an announcement during the trip. Other than that the drivers were great.
Trip Date: 2024-08-28 07:55 am
Banff to Vancouver
Comfortable bus but quite hot. Friendly driver. Adequate amount of time at stops. Bus broke down so had to wait 3 hours for replacement bus.
Trip Date: 2024-08-30 10:10 am
Calgary - Westbrook Mall to Kamloops
The driver clearly explained the route, stops and rest periods. Access to toilet paper after one runs out would be helpful.
Trip Date: 2024-08-30 08:30 am
Calgary - Westbrook Mall to Kamloops
The calgary driver seemed a little stern on the regulations
Trip Date: 2024-08-29 08:30 am
Calgary - Westbrook Mall to Revelstoke
Trip Date: 2024-08-29 08:30 am
Calgary - Marlborough Mall to Salmon Arm
Was a great trip only 2 points the washroom on that particular coach was a bit smelly as well the location in Salmon Arm is a bit out of the way.
Trip Date: 2024-08-28 07:55 am
Calgary - Westbrook Mall to Vancouver
Awesome experience highly recommended
Trip Date: 2024-08-27 10:30 pm
Calgary - Westbrook Mall to Salmon Arm
Trip Date: 2024-08-27 08:30 am
Calgary - Westbrook Mall to Salmon Arm
Trip Date: 2024-08-27 08:30 am
Calgary - Westbrook Mall to Revelstoke
Thanks for the ride. It was uneventful and relaxing. Booking online was real easy, making the trip to Revelstoke more enjoyable.
Trip Date: 2024-08-27 08:30 am
Calgary - Westbrook Mall to Sicamous
Fabulous Ride. Bus was clean and comfortable. Thank You!!
Trip Date: 2024-08-27 08:30 am
Calgary - Westbrook Mall to Golden
The bus seats were not as comfortable as they look but the bus was clean and very nice inside, worthy of extra special mention was the driver who was a little bit short in his replies but what an excellent driver very smooth comfortable ride. The number one issue I have and I don't understand why it can't be accommodated into your system in some way and that is that I have a small dog my vehicle broke down nearby golden BC but I was going to Calgary this was the reason for using the bus, I was forced to put my dog in a kennel for one day which was very expensive and very difficult to do since I didn't have a vehicle. There are certain circumstances where exceptions to rules should be made and this is certainly one of them He's a tiny little dog he would have rode all my lap the whole way in any event I hope that there are future plans to accommodate at least a small animals . I hope that you will pass my comments on to the driver I did mention it also when I got off the bus to him I did mention it also when I got off the bus to him
Trip Date: 2024-08-26 08:30 am
Calgary - Marlborough Mall to Revelstoke
Trip Date: 2024-08-25 07:55 am
Calgary - Westbrook Mall to Revelstoke
Trip Date: 2024-08-24 08:30 am
Chase to Kamloops
Perfect!
Trip Date: 2024-08-23 03:40 pm
Kamloops to Vancouver
this trip was very good ....The driver was absolutely professional and friendly ...my previous experience that had really upseme was made right by several other people working to help me out ...
Thank you also to Bahir for making sure the tickets went smoothly.
Trip Date: 2024-08-18 06:40 am
Salmon Arm to Chilliwack
I’m a loyal Rider Express passenger. I wish the drivers would remind people to use their seat belts on each leg of the route. I realize the following is easier to enforce - single passengers leave their belongings on both seats when arriving at the next stop; this makes it very difficult for new passengers to find an available seat.
Trip Date: 2024-08-20 02:55 pm
Calgary - Westbrook Mall to Chilliwack
The bus was comfortable. There were enough stops to be able to eat and stretch..Wifi at times was very slow...But overall a nice experience
Trip Date: 2024-08-18 10:30 pm
Calgary - Westbrook Mall to Salmon Arm
Our driver was very transparent and courteous. It was good he gave explicit instructions about acceptable behaviours on the bus. I enjoyed my travel, he endeavoured to be helpful and genuine with all of us. Thank you. Shirley
Trip Date: 2024-08-15 08:30 am
Calgary - Westbrook Mall to Vancouver
It was my 2nd time taking the Rider Express bus from Calgary Westbrook to Vancouver BC Canada 🇨🇦. It was a comfortable bus ride, safe & on time /on schedule. Thanks to drivers & staff, you all do a good 👍 job.
Trip Date: 2024-08-17 10:30 pm
Calgary - Marlborough Mall to Surrey
My wife Eya and I thoroughly enjoyed our first ride on Rider Express. Both drivers were very courteous, helpful and jolly. We hope to ride on your bus again.
Ernie
Trip Date: 2024-08-15 07:55 am
Calgary - Westbrook Mall to Abbotsford
I just want to say about the seating..if you can increase the comfortness of seats so that people travelling far like more than 10 hours in a row can enjoy their journey and take a proper nap if they want to. Rest of the journey is good.
Trip Date: 2024-08-17 10:30 pm
Calgary - Westbrook Mall to Kamloops
Very clean and driver is friendly plus got to my destination safe
Trip Date: 2024-08-17 08:30 am
Calgary - Westbrook Mall to Salmon Arm
The bus was clean and I loved that there was wifi!! Although the seats are not comfortable!
Trip Date: 2024-08-17 08:30 am
Calgary - Westbrook Mall to Sorrento Westbound
Outstanding....driver offered to help with heavy suitcase. Give him a raise or some extra time off!
Trip Date: 2024-08-16 08:30 am
Lake Louise to Vancouver
Firstly, a big shout out to both drivers who were excellent drivers and communicators, and both very personable 5/5 for them. The bus was clean and comfortable. I found the fare very expensive, and also disappointed that there was not a seniors discount. It certainly stretched my budget to the max. My other disappointment was not being able to book a preferred seat (window) even though booking early. It was a one-time trip for me being from Australia, and when I got on at Lake Louise all window seats were taken, and nearly all passengers had their bags on the seat next to them.
Trip Date: 2024-08-15 10:55 am
Calgary - Westbrook Mall to Kamloops
It was a great ride!!!!
Trip Date: 2024-08-14 08:30 am
Revelstoke to Kamloops
Our son, who has Down syndrome, takes the bus from Kamloops to Revelstoke, and/or Revelstoke to Kamloops when he comes home to visit.
We state on his ticket that he has Down syndrome, and prefers to sit near the front for his safety.
Every time he (and sometimes his wife who uses a wheelchair) takes the bus, the bus drivers have been very accommodating with making sure that he gets a front row seat. The drivers are super nice and helpful, caring and kind.
The bus is easy to track on the ticket, and are usually right on time. Today, we even got a notice on email that the bus was going to be 15 minutes late.
We are so impressed with the service, the schedule (which is very convenient), and that the buses are very reliable and on time.
We feel very confident in our son taking the bus and getting to his destination safely, comfortably and on time.
Thank you so much for providing this essential service for our son so he can visit us independently without needing us to give him a ride.
Sincerely,
Wenche & Terry
Trip Date: 2024-08-13 01:20 pm
Sorrento Westbound to Surrey
I rode the bus, Great job. Thanks
Trip Date: 2024-08-09 03:20 pm
Canmore to Vancouver
Comfortable, quiet, easy
Trip Date: 2024-08-12 09:35 am
Calgary - Westbrook Mall to Vancouver
Bus ride was fine
Scheduling good. Drivers both very professional and proficient. Through no fault of the drivers there was a delay of several hours on the highway due to an accident, which condensed the rest of the trip and resulted in me being an hour late for a connection and needing to arrange new accommodation at extra cost.
Trip Date: 2024-08-10 10:30 pm
Calgary - Westbrook Mall to Abbotsford
Trip Date: 2024-08-10 10:30 pm
Revelstoke to Merritt
We broke down in Revelstoke, had to tow our pickup. Thankfully we caught the Rider Express to Merritt. Our drivers were awesome. Thanks for being there Rider!
Trip Date: 2024-08-09 01:20 pm
Calgary - Westbrook Mall to Vancouver
Too Many stops and after all we arrive later than schedulled
Trip Date: 2024-08-09 08:30 am
Kamloops to Vancouver International Airport (YVR)
Trip Date: 2024-08-09 04:45 pm
Banff to Kamloops
Our driver was excellent
Trip Date: 2024-08-09 10:10 am
Kamloops to Abbotsford
Amazing driver
Trip Date: 2024-08-08 04:45 pm
Kamloops to Abbotsford
Amazing ride and excellent and professional driver. High recommended travel
Trip Date: 2024-08-08 04:45 pm
Calgary - Marlborough Mall to Abbotsford
V good service
Trip Date: 2024-08-08 07:55 am
Revelstoke to Surrey
Excellent way to travel just relax enjoy the scenery. Less stress driving a long distance, great bus drivers also.
Trip Date: 2024-08-05 01:20 pm
Calgary - Marlborough Mall to Golden
Affordable, efficient
Trip Date: 2024-08-05 07:55 am
Calgary - Marlborough Mall to Kamloops
Great experience with rider express
Trip Date: 2024-08-04 07:55 am
Calgary - Marlborough Mall to Salmon Arm
Great. A woman was having a speaker phone conversation and the bus driver told to take it off speaker phone, delightful.
Trip Date: 2024-08-04 07:55 am
Calgary - Westbrook Mall to Salmon Arm
Trip Date: 2024-07-29 08:30 am
Calgary - Westbrook Mall to Salmon Arm
Awesome ride. Driver made sure we always knew what was going on and how much time we had at each stop. When we had a construction delay he let us know how many minutes we were behind. Will for sure ride again.
Trip Date: 2024-08-01 08:30 am
Salmon Arm to Vancouver
It would be nice if the drop off and pick up point in Surrey was at the King George Sky Train Station.
Trip Date: 2024-07-31 02:55 pm
Banff to Vancouver
Dear Rider-Express Team,
the trip was a little bit late, but that ist totally fine.
The drivers were very friendly even when the micropohne was making horrible noises.
What was really anoying though, is that the Wifi was so bad that i could not check in for my flight or purchase a connecting busticket.
This made my traveling after my arrival in Vancouver a lot harder than it had to be.
All the best
C. Franke
Trip Date: 2024-07-30 10:10 am
Merritt to Abbotsford
Trip Date: 2024-07-29 05:35 pm
Calgary - Westbrook Mall to Hope
The trip seems quick compared to driving it oneself. The only thing you could improve is to have the seats go back a bit more & a little more leg room. Other than that I'm pleased with the service & wouldn't hesitate to take a trip again & recommend to others. Thanks 👍
Trip Date: 2024-07-25 10:30 pm
Banff to Salmon Arm
Great experience as always with Rider Express. So glad they now have the shuttle from Salmon Arm to Kelowna. My Kelowna driver I think his name was Robin was excellent, friendly and very helpful! A bonus would be if eventually they have a charter bus to Kelowna! Was a great trip & very happy with your services and thank you all! July 21, 2024
Lisa
Trip Date: 2024-07-21 10:10 am
Calgary - Westbrook Mall to Vancouver
S+S=safe and smooth Thanks for your service
Trip Date: 2024-07-14 10:30 pm
Calgary - Marlborough Mall to Surrey
Trip Date: 2024-05-04 07:55 am
Kamloops to Surrey
Thomas driver❤️🔥
Trip Date: 2024-04-28 04:45 pm
Kamloops to Vancouver
Trip Date: 2024-04-28 04:45 pm
Calgary - Westbrook Mall to Kamloops
Easy to get a ticket on line. The ticket is there after you give the info.
Trip Date: 2024-03-09 08:30 am
Revelstoke to Vancouver
The bus was 40 min late and I received a useless notification at the exact time of planned departure indicating it would be 20 min late (it was actually twice as long), the previous stop was 150 km away, so surely they could have sent the notification earlier so we could have waited to arrive at the stop instead of standing outside for an hour waiting. We were nearly 2 hours late arriving at the final destination and the driver didn't apologize or explain why we're were late, or even notify passengers so they could tell their pickup people to plan to be there at 11pm instead of 9pm, yet they swapped out the driver because he was timing out, which seemed disrespectful to the passengers. When he announced our arrival at the Abbotsford airport stop, which was 1.5 hours late, he wished those getting off a nice evening, rather than acknowledging how late they were arriving or apologizing for potential missed flights. Despite being way way behind schedule, the driver continued to stop and give passengers breaks.
The bus was completely full, not a single spare seat. People were very noisy having annoying conversations the entire way, I couldn't focus enough to read sure to the noise (and I'm not old!). The bathroom door didn't always close properly.
Trip Date: 2024-02-26 01:20 pm
Calgary - Marlborough Mall to Golden
Good service but really expensive
Trip Date: 2023-11-04 07:55 am
Banff to Vancouver
Thank you for the service; the trip was good. I only commented that the first driver was excellent since he drove more hours than he had been assigned since the second driver did not replace him at the correct station and the right time. Despite this situation, He continued with his perfect service.
Trip Date: 2023-10-12 12:10 am
Revelstoke to Abbotsford
I was on the bus that broke down just out of Chase BC during this incident the driver Wayne was very
Professional and passionate with the passengers. The bus had stalled out three times as he tried to continue the trip. Each time Wayne was trying to trouble shoot the issue The driver finally found a safe spot on the highway to let the passengers off the bus for some fresh air as the air conditioner was not working. During all the stops he was very informative and apologetic with us even though he was I’m sure under great stress himself. He finally informed us that if he continued driving the bus at a very slow pace he could get us to a truck stop where we were going to meet a rescue bus. He also said this way we’d save time if the rescue bus had to backtrack and we could relax and get coffee ect. He was even able to provide the time it would take us, 4 1/2 minutes per kilometre, (I enjoyed that moment of his calculation). My overall opinion of this trip?
Wayne was very professional, kind, apologetic and understanding of his passengers. Wayne handled a stressful situation in a appreciated manner for me that was clearly not under his control Big thank you to Wayne and his support of the Ryder Express technical supporter’s he was on the
Phone with. All though I was five hours late getting home I will always use Ryder Express for my monthly trips to work and home.
Trip Date: 2023-09-07 01:20 pm
Calgary - Westbrook Mall to Surrey
Although the bus had mechanical issues the driver was absolutely wonderful. Wayne should be commended on the way he handled the situation. He stayed calm and was able to get us to a safe spot to meet the other bus. I have travelled by bus many times and Wayne was by far the best driver I have ever had.
Trip Date: 2023-09-07 08:30 am
Kamloops to Chilliwack
Very good and safe on the time 😊
Trip Date: 2023-09-05 04:45 pm
Calgary - Westbrook Mall to Revelstoke
Very nice driver
Trip Date: 2023-09-02 08:30 am
Calgary - Westbrook Mall to Golden
What a great ride and the driver was really professional I take the Buse again
Trip Date: 2023-08-20 08:30 am
Calgary - Westbrook Mall to Kamloops
It’s always nice to have Sam as a driver. He communicates to the passengers and goes out of his way to be friendly. I use rider express frequently and whenever I’m a passenger on Sam’s bus I always feel safe and have an enjoyable ride :)
Trip Date: 2023-02-16 07:30 am
Merritt to Abbotsford
Thank you to the agent who helped me. I accidentally booked the wrong date.
Trip Date: 2023-02-13 04:30 pm
Calgary - Westbrook Mall to Salmon Arm
Our driver ron was outstanding veryknowledgeable well spoken gentleman and a excellent driver 5 stars for sure much better than grryhound i would recommend rider service to anyone was Amazing ServIce
Trip Date: 2023-01-23 07:30 am
Calgary - Westbrook Mall to Kamloops
Sam is an amazing driver and person! I had an issue with another passenger last time I rode and Sam resolved it very quickly, AND pulled me aside on this trip to check in with me. It was very comforting and genuine! I hope I have him as my driver next time :)
Trip Date: 2023-01-03 07:30 am
Calgary - Westbrook Mall to Revelstoke
Bus was on time and clean, driver was friendly and a good driver. Thanks Sam!!
Trip Date: 2022-11-04 07:30 am
Banff to Revelstoke
Everything was good, but the Wifi didn’t work.
Trip Date: 2022-10-02 09:15 am
Revelstoke to Vancouver
Trip Date: 2022-09-10 12:25 pm
These reviews are from real passengers only. You can also send review for your trip. Find your custom review link on the ticket pdf file.