Kamloops to Salmon Arm
Trip Date: 2024-08-07 01:25 pm
Calgary - Westbrook Mall to Edmonton South
Was very pleased with the service and bus driver was excellent
Trip Date: 2024-08-07 08:00 am
Surrey to Kamloops
Please include an express option with no stops at all for passengers travelling from Vancouver to Kamloops.
Trip Date: 2024-08-05 04:00 pm
Calgary - North to Edmonton South
Trip was perfect as usual, was able to catch some sleep. Driver careful and respectful. Thank you Rider express
Trip Date: 2024-08-05 04:55 pm
Calgary - Westbrook Mall to Edmonton Downtown
we are always happy with your service. i wish you could reinstate your regina route through lethbridge. thanks grenville and laverne young.
Trip Date: 2024-08-06 11:05 am
Calgary - Marlborough Mall to Edmonton Downtown
Ride went smoothly , was even a little bit early. Thanks
Trip Date: 2024-08-05 07:20 am
Vancouver to Salmon Arm
Great price, service, comfy seats. Drivers great and welcoming.
Trip Date: 2024-08-05 08:15 am
Salmon Arm to Revelstoke
Great driver! Very comfortable coach!! Will take again if needed!!!
Trip Date: 2024-08-05 03:10 pm
Calgary - North to Edmonton South
Power did not work on bus
Trip Date: 2024-08-05 04:55 pm
Hope to Banff
I’m glad the bus was on time. But every time someone opened the bathroom’s door, the smell that came from it was terrible.
Trip Date: 2024-08-04 10:50 am
Calgary - Downtown 4 Ave SE to Edmonton Downtown
Trip Date: 2024-08-04 04:30 pm
Calgary - Marlborough Mall to Edmonton Downtown
I loved the experience. Smooth and driver was communicative
Trip Date: 2024-08-04 10:30 am
Calgary - North to Edmonton South
Your driver was very kind and helpful, as I walk with a cane!!
Trip Date: 2024-08-03 08:25 am
Surrey to Golden
The ride was safe and smooth. Communication excellent
Trip Date: 2024-08-03 08:55 am
Abbotsford to Kamloops
Ty
Trip Date: 2024-08-03 09:35 am
Surrey to Golden
Great, though when my family and I arrived at the park, we ‘roamed about’ for a while looking for you. A signpost, perhaps would have been helpful. 👍
Trip Date: 2024-08-03 08:55 am
Calgary - Westbrook Mall to Edmonton Downtown
I thought that my whole trip to chilliwack bc was very good . The buses were on time even though I was picked up in chilliwack one hour late the driver did make up the time. Very good job all 4 routes will not hesitate to use it again.
Trip Date: 2024-08-03 08:00 am
Calgary - Westbrook Mall to Edmonton Downtown
Very clean bus. Departure and arrival times fit into the plans for the day very well. Personnel very polite and sensitive to customers needs. Sorry I don't have any suggestions for improvement as you appear to be on top of everything. Thank you kindly. Michael
Trip Date: 2024-08-03 11:05 am
Revelstoke to Calgary - Westbrook Mall
Great service
Trip Date: 2024-08-02 04:25 pm
Vancouver to Banff
Comfortable bus, wonderful to have Wi-Fi and AC outlet. The first driver Larry was wonderful. Friendly, helpful. The second driver, I don’t know his name, but he was the exact opposite. I felt most of the trip he was rude, wouldn’t answer simple questions, or just gave impatient answers that were not helpful. I hope other drivers in your fleet are like Larry. The second driver was defensive so don’t think he knows what a jerk he is or doesn’t care.
Trip Date: 2024-08-02 08:15 am
Vancouver to Banff
Great seats. Bus great, though really bad toilet smell at times and toilet seat was really hot. The first driver to Kamloops very good, helpful. However, from Kamloops to Banff the driver was rude, nasty - he reprimanded me like a mean bully teacher to a child in very harsh manner for asking a question and when I moved toward 1st row of seats to rest a cup (he monopolized 3 front rows with his stuff). When I asked about the drop off point he brushed off answer-I asked later about arrival time he gruffly dismissed my question. Very mean and unhelpful! Such an unpleasant unhelpful end to the journey. He should not be in contact with your customers, tbh.
Trip Date: 2024-08-02 08:15 am
Vancouver to Kamloops
Trip Date: 2024-08-02 03:00 pm
Calgary - Downtown 4 Ave SE to Edmonton South
I had hard times when I saw the bus passing the stop in 4th Ave. twice. I tried to reach out to the company through phone but no one took my call in the time I was still seeing the bus running frequently in front of me and time passes till 11:15 AM when you took my call and sent the bus back to the stop.
Trip Date: 2024-08-01 10:45 am
Red Deer to Edmonton South
Excellent, no complaints
Trip Date: 2024-08-01 10:05 am
Calgary - Downtown 4 Ave SE to Edmonton South
Disappointed that the promotion rates are taken away. Now rides cost a way more. Can the promotions be reinstated?
Trip Date: 2024-08-01 04:00 pm
Kamloops to Calgary - Westbrook Mall
I found the drivers to be very friendly and accommodating.
Bus was clean. I will definitely be using riders express again. The women who where at the front taking tickets and answering phones were friendly and very helpful.
Thank you for providing great service
Trip Date: 2024-07-31 08:35 pm
Calgary - Downtown 4 Ave SE to Edmonton South
I only gave 4/5 stars because the wifi needs major improvements. It’s too slow and often causes videos to buffer. But the ride and driver were fantastic. Thanks.
Trip Date: 2024-08-01 04:00 pm
Salmon Arm to Calgary - Westbrook Mall
The ride was comfortable and direct. Super easy to book, with reasonable rates. Really glad I chose the bus over driving. Driver was awesome and friendly, making sure we knew what was happening at every stop along the way.
Trip Date: 2024-07-29 03:10 pm
Surrey to Kamloops
It’s was good. Just a suggestion if you could have 1 stop for 30 mins. So we have enough time to buy a meal. That would be great.
Trip Date: 2024-07-31 08:55 am
Calgary - Downtown 4 Ave SE to Red Deer
Great service and clean bus
Trip Date: 2024-07-30 04:00 pm
Calgary - Westbrook Mall to Edmonton South
I am very happy with the experience on my journey. All staff we came in contact with were very helpful and friendly and we felt well looked after at all times.
Trip Date: 2024-07-30 08:00 am
Calgary - Downtown 4 Ave SE to Red Deer
Trip Date: 2024-07-30 04:00 pm
Calgary - Westbrook Mall to Edmonton South
Everything was good.
Trip Date: 2024-07-30 08:00 am
Chase to Calgary - Westbrook Mall
Perfect. Maybe arrive Calgary earlier but probably not possible to leave earlier from your starting point.
Just so happy to have this service. Thank you.
Trip Date: 2024-07-30 02:10 pm
Calgary - Westbrook Mall to Edmonton South
Trip Date: 2024-07-29 08:00 am
Sorrento Eastbound to Calgary - Westbrook Mall
This was the first time I’d taken Rider Express. I found it to be very comfortable and both of the drivers were very friendly. They stopped one time to allow people enough time to grab a bite to eat which was great to take that break. Because of an accident the bus had to let me off at the town before my stop but would arrange another way to get me there. I had friends that picked me up but when I saw the driver at the stop he asked if my ride was coming. That meant a lot. I will use this service again. Thank you.
Trip Date: 2024-07-29 02:30 pm
Calgary - Westbrook Mall to Edmonton Downtown
Safe trip and honest driver, thank you to the staff for returning my back pack that i forgot.
Trip Date: 2024-07-29 08:00 am
Calgary - Westbrook Mall to Edmonton South
It was nice rider Express Thanks
Trip Date: 2024-07-29 11:05 am
Red Deer to Edmonton Downtown
feeling comfortable and safe as well. love to ride again next time.
Trip Date: 2024-07-29 10:05 am
Red Deer to Edmonton South
Wifi didn't work, pocket behind the seat was torn, the person ahead of me reclined their seat really far but I couldn't recline mine because of the person behind me. Not enough leg room.
Trip Date: 2024-07-28 06:55 pm
Salmon Arm to Calgary - Westbrook Mall
Drove was very polite and curious And was very patient and helpful with all the riders
Trip Date: 2024-07-28 03:10 pm
Calgary - Westbrook Mall to Red Deer
The agent in front house and the bus driver were excellent and communicated with us on delays and expectations. The only thing i would change is if we could have seat selection like they do on Flixbus . This way families could insure they could sit together or if your a senior access to the front of the bus would be assured.
Trip Date: 2024-07-25 04:30 pm
Kamloops to Lake Louise
Clean bus, pretty punctual considering congestion. Excellent professional driver.
Trip Date: 2024-07-24 01:25 pm
Vancouver to Abbotsford
Trip Date: 2024-07-24 08:15 am
Kamloops to Calgary - Westbrook Mall
Trip Date: 2024-07-24 08:35 pm
Calgary - Marlborough Mall to Edmonton South
Driver (Adrian) is very professional. Have traveled many times with you. I enjoy the clean bus, awesome staff and that you leave and end my journey at the times posted. Switched from another carrier-I won't go back.
Trip Date: 2024-07-24 03:45 pm
Calgary - North to Edmonton South
Great experience!
Trip Date: 2024-07-23 08:25 am
Calgary - Westbrook Mall to Edmonton Downtown
Driver was very nice with lots of info prior to arriving at the destination. I will use Rider Express the next time when I visit Edmonton and/or Calgary.
Trip Date: 2024-07-23 11:05 am
Calgary - Marlborough Mall to Red Deer
I want to personally thank the bus driver that took me to Red Deer on Friday July 12 and back to Calgary on July 14 I took the 435 bus from Marlborough Mall and the 1210 bus from Red Deer He was a very courteous and very Pleasant man I will definitely be taking Rider Express in the future
Trip Date: 2024-07-12 03:45 pm
Red Deer to Edmonton Downtown
I have been riding with Rider Express monthly for the past 1.5 years and I have to say they are pretty awesome. Drivers are always very professional, friendly, polite and informative. Busses are always clean and well maintained. They are very fair priced. I’ve never had any kind of issues and I will continue to ride with them for years to come. Keep up the great work !
Trip Date: 2024-07-16 10:05 am
Calgary - North to Edmonton South
It’s has been great experiences for the Rider Express bus services for my frequent round trip Calgary/Edmonton all these time. Especially with my recent rescheduled the trip, their customer services provided me with detail cancellation information is much appreciated!
Trip Date: 2024-07-16 04:55 pm
Salmon Arm to Calgary - Westbrook Mall
I am more than ‘impressed’ with my first bus driver from Kelowna to Salmon Arm and then this bus driver from Salmon Arm to Calgary. WOW….Rider Express. You really are fortunate to have two incredible kind, attentive and helpful bus drivers working for you. I am having a very painful experience with Sciatica and unable to carry my suitcases. The two bus drivers and two passengers stepped up to help me.Thank you for your great choices of bus drivers. They helped me as well as two passengers. I would highly recommend your bus line. Thank you for the positive experience. Regards Doris Ritchey
Trip Date: 2024-06-30 03:10 pm
Kamloops to Calgary - Westbrook Mall
Due to the Westjet strike I was in need of transportation for Kamloops to Calgary. I booked a ticket for the same day. The ride was smooth and hassle free. Bus driver was professional and courteous. Would definitely ride again.
Trip Date: 2024-06-30 01:25 pm
Red Deer to Edmonton Downtown
The bus driver was super nice!!! I forgot to ask for his name. He helped me settle in well. His super friendly! The journey was so smooth. He helped guide someone who was new to the city and guided him to where taxis are. His definitely providing an excellent customer service experience to your clients. I would be happy to be on the same busy ride again with him.
Trip Date: 2024-06-24 06:25 pm
Surrey to Kamloops
Took the bus to Kamloops twice now! Ron is the best driver, funny, professional, safe, and kind. I feel he is proud of his work and he also carries joy to the customers. Make my trip even more fun. Looking forward to seeing you again!
Trip Date: 2024-06-21 04:00 pm
Abbotsford to Kamloops
I loved the experience very smooth and nice ride. I didn’t catch the drivers name but he is very Informative and talked about history and tourist site as we passed each stops. He made the experience so nice
Trip Date: 2024-05-28 09:35 am
Abbotsford to Kamloops
I loved the experience very smooth and nice ride. I didn’t catch the drivers name but he is very Informative and talked about history and tourist site as we passed each stops. He made the experience so nice
Trip Date: 2024-05-28 09:35 am
Abbotsford to Kamloops
I loved the experience very smooth and nice ride. I didn’t catch the drivers name but he is very Informative and talked about history and tourist site as we passed each stops. He made the experience so nice
Trip Date: 2024-05-28 09:35 am
Surrey to Calgary - Westbrook Mall
Trip Date: 2024-05-14 08:55 am
Surrey to Sorrento Eastbound
As always, the hardest part of the trip is being at the right place to get on the bus. The drivers were both excellent. Both announced ahead of time for next stop, whether long enough to stretch legs, smokers were happy and others could use amenities provided.
Trip was non-eventful, the way it should be, roads were rough, also to be expected.
Rest stops were able to carry the load of the passengers going in for food and/or restrooms
All In all, was exactly what I expected
Trip Date: 2024-05-12 08:55 am
Abbotsford to Kamloops
Safe and on time very clean
Trip Date: 2023-10-10 09:35 am
Vancouver to Salmon Arm
Wonderful drivers, careful, kind. On time!!!! Thank you! and in their owners language : Cok tesekkurler 🙏
Trip Date: 2024-04-12 08:15 am
Red Deer to Edmonton Downtown
Love riding with rider express very simple and easy 10/10 recommend
Trip Date: 2024-04-01 01:00 pm
Calgary - Westbrook Mall to Edmonton South
The bus driver was amazing he made sure everyone was comfortable and that families could sit together even though the bus was full, he made sure people were careful getting off the bus, he just went above and beyond and took care in his work.
Trip Date: 2024-03-29 11:05 am
Calgary - Marlborough Mall to Edmonton South
The bus driver was lovely, very accommodating and made the trip a pleasant experience.
Trip Date: 2024-03-29 07:20 am
Red Deer to Edmonton Downtown
Driver was very professional, polite, friendly and informative. I felt safe and comfortable :)
Trip Date: 2024-03-26 01:00 pm
Vancouver to Calgary - Westbrook Mall
Good service new bus comfort driver arwanstanlee@gmail.com 8257331716
Trip Date: 2024-03-25 08:15 am
Calgary - North to Edmonton South
The driver was very helpful, friendly and professional. The bus ride was a breeze. Will recommend others.
Trip Date: 2024-03-06 04:55 pm
Salmon Arm to Calgary - Marlborough Mall
Was a most pleasant trip thru the beautiful Rocky Mountains....quiet, uneventful, seats more comfortable than air travel. Enough short breaks. Will travel this way again,!
Trip Date: 2024-02-23 03:10 pm
Calgary - Downtown 4 Ave SE to Edmonton Downtown
I got the 4 o’clock bus from Calgary and i absolutely love my bus driver super helpful and polite
Trip Date: 2024-02-07 04:00 pm
Calgary - Marlborough Mall to Edmonton Downtown
Trip Date: 2024-02-06 10:30 am
Kamloops to Revelstoke
This was the best travel experience I've had. not just by bus either. So professional, clean bus, on time, informative. Tell me how I can book directly or what is the website for just Revelstoke to Kamloops trips, or Revelstoke to Salmon Arm. I'm having trouble finding just the shorter trips. I want to book again soon. Thank you.
Trip Date: 2024-01-04 01:25 pm
Vancouver to Merritt
I have taken Rider Express several time each time I have found the drivers very Professional and accommodating.
The Coach is always clean.
With exceptionally good rates.
Trip Date: 2024-01-03 08:15 am
Calgary - Downtown 4 Ave SE to Edmonton South
The only coplaint is not with Ryder Express but with the wait time of 3 hrs once i got to Edmonton. Why couldn't Ryder Express drop us off closer to downtown. I had to pay an extra 45$ from Southcenter mall to 154st where my other bus Cold shot was leaving from.
My God! I was not happy at and will try to avoid that trip at all expense. I was furious when i had to pay extra 45 just to catch my next bus.
Is there not an easier way to do this????
Trip Date: 2023-12-22 04:00 pm
Calgary - Marlborough Mall to Red Deer
How many rewards for a free trip
Trip Date: 2024-01-02 03:45 pm
Surrey to Banff
The bus driver, Steve, was fantastic. He reminded us of our safety and had a good sense of humour. Steve: 10/10 Plenty of stops to stretch your legs, go to the restroom & pick up snacks. A toilet is also on the bus along with charging ports and wifi although the signal was very weak and constantly dropped out. Comfort wise: 8/10
Trip Date: 2023-12-19 08:55 am
Vancouver to Banff
The first bus driver could have shown a bit better service. He did not welcome or brief the passengers at the start of the ride. When the bus stopped for a 10 min break, he told passengers not to go looking for food cuz 'we don't have time for that'. That did not sound good and could have been said better or not said at all. Just let passengers know they need to be on by 10:10am. When I asked about the Wifi, he responded, 'did you check'? I said yes. He said the there's no Wifi. I felt foolish for asking. His response could have been better, maybe, " no nam, there is no Wifi, or we are having challenges with or service today". I wonder if I wrre a white passenger if his response would have been same. The Wifi did come one later in the trip, then off again at some points. The bathroom door snapped shut during the trip and would not open. That means I was in discomfort for 1 1/2 hours till I got to Banff unable to use the bathroom. The second bush driver did a good job with breifing passengers on the various stops, what to expect and time alloted. Seats neef to be cleaned.
Trip Date: 2023-11-19 08:15 am
Calgary - Downtown 4 Ave SE to Edmonton South
Trip Date: 2023-11-16 07:35 am
Calgary - Marlborough Mall to Edmonton South
I always have great experience with Rider Express, service is always excellent! From the service desk to drivers. They are all kind and courteous. Thank you for always giving us an excellent customer service.
Trip Date: 2023-11-07 10:30 am
Surrey to Calgary - Marlborough Mall
Booking a ticket is very much easy.
Trip Date: 2023-10-30 08:55 am
Vancouver to Banff
The drivers were good with excellent service and attitude. However, it is unacceptable that on a 12-hour trip, there is no electricity to charge cell phones or any device, and Wi-Fi, when this service is offered when selling tickets. And even more so considering that there are accidents on the road that delay arrivals, as happened on this trip that lasted more than 14 hours.
Trip Date: 2023-10-09 08:15 am
Red Deer to Edmonton Downtown
Very pleased with the customer service that I recieved. I had a few issues on my end with booking the ticket, my issue was quickly resolved and the agent was friendly, polite and helpful. Thank you! I will be using the service again in the near future! 🙂
Trip Date: 2023-10-12 10:30 am
Surrey to Salmon Arm
I just returned from a trip to Armstrong and back to Langley. It was my first time using Riders Express, and I really did not know what to expect, but it was less expensive than E Bus, so I decided to give it a try.
I was thoroughly satisfied and impressed with it. The drivers were professional, safe, and pleasant. One driver I would like to single out was Lynn on the Salmon Arm to Kelowna run. She had the needs of her customers foremost, and was helpful, friendly and informative, while still doing a superb job of driving. I will definitely use Riders Express in the future. Thank you for providing this much needed service at an affordable price.
Trip Date: 2023-09-22 08:55 am
Calgary - Westbrook Mall to Edmonton Downtown
Clean buses, courteous drivers but no wifi - sure wish you could get that working.
Trip Date: 2023-09-14 09:00 am
Surrey to Salmon Arm
Very Exelent Ride
Trip Date: 2023-08-03 08:55 am
Surrey to Salmon Arm
My travel went so smooth and driver’s nature and driving was so good.
Trip Date: 2023-08-28 08:55 am
Calgary - Marlborough Mall to Edmonton South
The bus ride is a lot better then I did
Trip Date: 2023-07-20 11:00 am
Calgary - Westbrook Mall to Edmonton Downtown
Appreiiate the excellent staff, including drivers and desk people. Also appreciate clean buses, and information provided about each stop. However, did not enjoy a long layover in edmonton, with nothing close, like a restaurant or mall, or no lockers for luggage.
Trip Date: 2023-05-29 09:00 am
Calgary - Westbrook Mall to Edmonton Downtown
The ride was comfortable with a WC and Wi-Fi. The bus was clean and the driver polite. Arrived even earlier than arranged.
Trip Date: 2023-04-20 09:00 am
Kamloops to Calgary - Westbrook Mall
The bus driver, I believe his name was Len, was very communicative and friendly throughout the whole trip! As a smoker, I really appreciate it when the drivers say which stops will be specifically drop off/pick up and if they have a few extra minutes to give us passengers a smoke break that’s very appreciative because they don’t have to do that! He made great timing too and overall it was a pleasant trip
Trip Date: 2023-02-11 01:50 pm
Salmon Arm to Calgary - Westbrook Mall
Excellent experience! Ron snal was a great communicator, great driver, and a kind person. Thank you Ron!
Trip Date: 2023-01-12 03:15 pm
Calgary - Downtown 4 Ave SE to Red Deer
Very friendly and competent driver. Clean and comfortable bus. More affordable option than driving. Would highly recommend.
Trip Date: 2022-12-23 03:55 pm
Chilliwack to Salmon Arm
Chilliwack to Salmon Arm (Calgary route)
Amazing customer service, the bus driver (Oliver) was so friendly and kind.
I was late due to traffic (5min late) and he waited for me.
The ticket price is very reasonable and the buses are clean.
They have wifi and charging ports on bus and have a newer updated interior.
I Will definitely be using this service and company again.
Thank you
Trip Date: 2022-11-21 10:25 am
Calgary - Marlborough Mall to Edmonton Downtown
Ride to Edmonton was nice and driver was really funny. I felt safe as a solo rider. Thank you rider express.
Trip Date: 2022-11-19 07:20 am
Calgary - Westbrook Mall to Edmonton South
Ron the bus driver was very professional. The bus left and arrived exactly per schedule.
Highly recommend.
Trip Date: 2022-11-17 08:00 am
Calgary - Westbrook Mall to Edmonton South
Trip Date: 2022-11-08 04:30 pm
Calgary - Westbrook Mall to Edmonton South
Eccellent service and very comfortable
Trip Date: 2022-11-08 04:30 pm
Calgary - Westbrook Mall to Edmonton North
My choice and first class, comfortable
Thank you so much for your service
Sincerely Iskandar Ibrahim
Trip Date: 2022-10-14 04:30 pm
Calgary - Westbrook Mall to Red Deer
I paid more for transfering a time for a ride than the fare itself. The transfer fee was 31cad while the fare is just 25cad
Trip Date: 2022-10-11 04:30 pm
Calgary - Downtown 4 Ave SE to Edmonton
Very good service, lots of seating.
Trip Date: 2022-10-07 07:30 am
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