Kingston to Toronto
Everything went, well! Arrived ahead of schedule! Driver was good, no heavy braking etc!
Well done, Rider Express!
Trip Date: 2024-09-05 11:15 am
Kingston to Scarborough
Trip Date: 2024-09-06 01:30 pm
Kingston to Toronto
Your clean bus helps. A better experience than Mega and especially Flix(very dirty). Good prices although Mega has the $1 and $5 tickets sometimes. Thank you
Trip Date: 2024-09-02 07:45 pm
Ottawa to Peterborough
A terrific, comfortable ride. Bus left right on time, from a convenient location on the Eastern side of Ottawa. The only issue I had was that the wifi didn’t seem to be working. If I’d known that it may not work I would have downloaded podcasts in advance. I will definitely use this service again in the future.
Trip Date: 2024-08-29 02:00 pm
Ottawa to Whitby
Trip Date: 2024-09-03 02:00 pm
Ottawa to Whitby
I liked my travel with the company, he is a good drive and the travel was fast.
Trip Date: 2024-09-03 02:00 pm
Kanata to Peterborough
I enjoy my rides to Peterborough with Rider Express. The driver is very friendly and the timing of the buses is very convenient.
Thank you, I’m very happy to have this bus service.
Trip Date: 2024-09-03 02:25 pm
Ottawa to Toronto
Bus was nice and clean.
Journey was as per schedule.
But we did not stop for a break. This is quite unacceptable and if this is the norm with rider express, then it'll prevent me from traveling with you.
Trip Date: 2024-09-02 02:00 pm
Ottawa West to Toronto
Very easy and smooth transit :-) Rider Express is remains consistent all throughout with no issue
Trip Date: 2024-09-01 09:05 am
Ottawa to Whitby
Amazing
Fantastic
Timely
Friendly
Comfortable
Informative
Efficient
Great communication
Thank you for the AMAZING SERVICE AS ALWAYS
Trip Date: 2024-08-30 03:50 pm
Ottawa to Whitby
Amazing
Fantastic
Timely
Friendly
Comfortable
Informative
Efficient
Great communication
Thank you for the AMAZING SERVICE AS ALWAYS
Trip Date: 2024-08-30 03:50 pm
Ottawa to Whitby
Amazing
Fantastic
Timely
Friendly
Comfortable
Informative
Efficient
Great communication
Thank you for the AMAZING SERVICE AS ALWAYS
Trip Date: 2024-05-24 08:50 am
Ottawa to Toronto
Trip Date: 2024-09-01 04:00 pm
Ottawa to Scarborough
Trip Date: 2024-08-28 03:50 pm
Ottawa West to Toronto
Trip Date: 2024-09-01 11:15 am
Ottawa to Belleville
Everything went well for the trip. I would use the Rider Express again. Rider Express service, schedules, buses are way better than Flixbus.
Trip Date: 2024-08-31 04:00 pm
Ottawa to Scarborough
Great experience overall. The only suggestion is to increase the duration of break from 10 minutes to 20 minutes. So that all passengers can buy Tims and get freshed
Trip Date: 2024-08-31 02:00 pm
Ottawa to Whitby
Trip Date: 2024-08-29 02:00 pm
Ottawa to Toronto
Great driver, stop was good.
Only downside was expensive price and packed bus.
Trip Date: 2024-08-30 05:30 pm
Ottawa to Scarborough
Trip Date: 2024-08-30 11:00 am
Perth to Toronto
Efficient boarding, pleasant driver, smooth ride, clean and comfortable bus, quiet. Quite comfortable for a long bus ride.
Trip Date: 2024-08-27 03:25 pm
Ottawa to Toronto
The trip was cool, but there was no WI-FI in the bis as announced in the ad.
Trip Date: 2024-08-29 08:50 am
Ottawa West to Toronto
Trip Date: 2024-08-28 09:10 am
Ottawa to Peterborough
Bus left right on schedule. Quite a lot of traffic and we were about 10 minutes late getting in but that's okay. Driver didn't drive like a maniac to catch up. Comfortable and quiet ride.
Trip Date: 2024-08-27 02:00 pm
Ottawa to Toronto
The ride was smooth. And the driver was particularly nice. I am very impressed with the service. Will definitely recommend.
Trip Date: 2024-08-28 03:50 pm
Ottawa to Toronto
I enjoyed the ride from Ottawa to Toronto. The driver was quite level headed and treated us with respect.
Trip Date: 2024-08-28 08:50 am
Ottawa to Peterborough
Very comfy, great wifi, super convenient to Peterborough, will be travelling again
Trip Date: 2024-08-28 02:00 pm
Ottawa to Toronto
Quick and comfortable ride. Would of been nice if we had a short rest stop to get a coffee
Trip Date: 2024-08-27 02:00 pm
Ottawa to Toronto
This is my first trip on this company. The bus pick up point is not very clear. Bus moved on time, arrived on time, driver very nice and good driving. I would recommend this company. My trip was Ottawa to Toronto.
Trip Date: 2024-08-27 03:50 pm
Ottawa to Perth
Trip Date: 2024-08-24 02:00 pm
Ottawa to Perth
Trip Date: 2024-08-24 02:00 pm
Ottawa to Toronto
Everything went well except that there was one passenger who was speaking loudly on the phone non stop in a foreign language. He did so for about 3 hours. Many passengers were looking at each other unhappy because they couldn't relax or sleep. Finally, I went up to him and told him that I had a migraine and to keep his voice low. Shortly thereafter, the bus driver spoke to him at one of the scheduled stops and told him that what he was doing was not permissible and to keep his phone conversations short. After this, that passenger stopped his non stop chatter and we all had peace! what do people talk about for hours on end anyway!!?!
Trip Date: 2024-08-25 04:00 pm
Ottawa to Toronto
Trip Date: 2024-08-26 05:30 pm
Ottawa West to Scarborough
amazing experience 🤍
Trip Date: 2024-08-26 09:10 am
Ottawa to Scarborough
The ride was absolutely seamless, smooth and we flew through the bits of traffic that we hit.
It was a super positive experience.
The trip did start with a bit of a delay, however (12 minutes), so it would have been preferable to reduce the set half hour break to maybe 15 or 20 minutes to keep on schedule, as I might have preferred.
But the trip was really peaceful and smooth, lots of space, and friendly riders.
A lovely time
Trip Date: 2024-08-26 11:00 am
Ottawa to Toronto
Bus was close to an on-time departure. Good, comfortable ride. Wish the seats had a tray though.
Trip Date: 2024-08-25 05:30 pm
Ottawa to Scarborough
Trip Date: 2024-08-25 04:00 pm
Belleville to Toronto
Bus was fine. But because of almost 40min late, i didnt ride a next train. So i had to re-book and spent extra money.
Trip Date: 2024-08-25 06:40 pm
RUTHERFORD CELESTIN DONGMO D
Ottawa to Whitby
I appreciate the professionalism of Driver 🥰. Thank you
Trip Date: 2024-08-25 02:00 pm
Ottawa West to Toronto
Perfect ride again! Very friendly and professional driver. Comfortable ride. Awesome
Trip Date: 2024-08-22 04:25 pm
Ottawa West to Toronto
Great driver. Thank you
Trip Date: 2024-08-24 09:05 am
Belleville to Toronto
good
Trip Date: 2024-08-24 12:00 pm
Ottawa West to Scarborough
It was a nice trip. The driver delivers a good service. The bus is clean. Only the TV was not used and my 6 years old daughter was waiting and ask why there's a TV in the bus but no movie.
Trip Date: 2024-08-23 11:15 am
Ottawa to Toronto
It was a scenic drive from Ottawa to Toronto through Peterborough.
Trip Date: 2024-08-23 02:00 pm
Kingston to Toronto
Trip Date: 2024-08-17 11:15 am
Ottawa to Toronto
I enjoy traveling on the Rider Express. The seating is relaxing, the bus is very clean and knowing that you can recharge your phone 📱 is very good. The bus driver 🚗 👌 is very kind and pleasant. Overall I enjoy my trip going to Ottawa and coming back to Toronto.
Excellent service. I like traveling on the Rider Express bus. 👍 God bless. 🙏
Trip Date: 2024-08-21 03:50 pm
Carleton Place to Toronto
It’s hard to give a good review on my trip from Ottawa to Toronto. The bus broke down on the 401 going to Toronto. We were stuck there for many hours. What bother me the most was knowing I would not get back to Hamilton until midnight.
I’m 74 year old women so it was a little bit scary being in the Toronto Union station that late at night. You just don’ t know what can happen at night when you’re by yourself. I made my connection to Hamilton, it was the last bus of the night..
I will give the bus driver a good review, he was great with everybody on the bus. He apologized many times on the problem with the bus. He couldn’t do any more. He was fantastic.
He arranged to have someone from Rider to pick up a few of us and drove us to out destination. He was a very friendly person which help me be ok. He even made sure I got into union station safe and sound. He was a gem.
He wanted to make sure that I didn’t miss my connection going to Hamilton bus station. I felt he went above and beyond.
I’m sure I will continue with travelling with Rider.. I just won’t travel late in the day. If the bus breaks down , it still will daylight.
Trip Date: 2024-08-19 02:55 pm
Kanata to Scarborough
A bit late but great.
Trip Date: 2024-08-20 02:25 pm
Kingston to Toronto
Awesome trip. Driver was polite & really knew how to drive! I felt safe & secure!
Thanks Rider Express.
Trip Date: 2024-08-19 11:15 am
Ottawa to Toronto
Dear Rider Express Team,
I want to express my satisfaction with your service. I regularly take your bus from Ottawa to Toronto each week, and overall, I am pleased with the experience.
However, I have noticed a recurring issue with the toilet doors on your buses. In all of my experiences, when the bus turns, the door often swings open if the restroom is unoccupied. This can be a bit inconvenient and distracting until someone goes to close it.
I wanted to bring this to your attention, as it might be a minor adjustment that could improve the comfort and overall experience for passengers.
Thank you for your excellent service, and I look forward to continuing to travel with you.
Best regards,
Amir
Trip Date: 2024-08-19 05:30 pm
Kingston to Toronto
Great trip! Bus was on time. Driver did a great job as there was no heavy braking & never hit a rumble strip the whole trip. We felt safe & secure!
Good job, Ryder Express!
Trip Date: 2024-08-19 11:15 am
Ottawa to Kingston
Trip Date: 2024-08-19 05:30 pm
Ottawa to Toronto
Nice trip, driver very fr and polite.
Thank you!😊
Trip Date: 2024-08-18 02:00 pm
Ottawa to Toronto
Toilet door opened itself while I was peeing, and was slamming all the time during the ride. Overall it was great (a break of 15 min instead of 10 would be better too)
Trip Date: 2024-08-17 08:50 am
Ottawa to Whitby
Drivers have a rude attitude, My ticket was cancelled last minute, customer service never answers thr phone. Good trip but they need to fix up their customer service ASAP.
Trip Date: 2024-08-17 04:00 pm
Ottawa to Toronto
Very pleasant service! The bus started on time and it was very smooth ride. We had to change the schedule and we called the customer service and they were very helpful. Thank you.
Trip Date: 2024-08-16 08:50 am
Ottawa to Toronto
we arrived at Union station at 4:45 pm. driver drove around. traffic. couldn't get off the bus until 5:30 pm.
frustrating.
supposed to arrive at 4:36
Trip Date: 2024-08-16 11:00 am
Ottawa to Whitby
Class and neat. I've been a repeat customer . I love the travel
Trip Date: 2024-08-16 08:50 am
Ottawa West to Toronto
I would have preferred delay notifications coming into my phone as messages on top of the email.
Trip Date: 2024-08-15 05:50 pm
Ottawa West to Belleville
Bus was on time. Clean and everything in good working order, power, wifi, washroom. Driver was efficient and couteous. Some other passengers were using videos or talking on phone for long periods of time in spite of drivers announcement, very annoying. Great overall.
Trip Date: 2024-08-15 09:10 am
Ottawa to Perth
The trip was great, bus was clean and modern and the driver was amazing. I appreciated the frequent updates on my trip (it was delayed by 90 minutes). A note for improvement- I saw the bus arrive before the departure and it was clear there was an issue with the wheel. The bus didn't return and I got a notification about a 30 minute delay- I figured it was the wheel, but the notification said "traffic". From then it was 10-20 minute delay updates until it was 90 minutes late. If we knew it would be 90 minutes, we could have gone for shade vs sitting in the high heat. Also those booked with BusBud only got 2 notifications vs my 5- I booked direct.
Trip Date: 2024-08-15 02:00 pm
Ottawa to Scarborough
The bus arrived on time. Well mannered driver. The bus was comfortable. Will travel again and again with Rider Express.
Trip Date: 2024-08-13 08:50 am
Ottawa to Scarborough
The journey was smooth. The driver a perfect gentleman. I will always travel with Rider Express Bus
Trip Date: 2024-08-13 08:50 am
Ottawa West to Scarborough
Very good trip
Trip Date: 2024-08-12 11:15 am
Perth to Toronto
Comfortable seats, very friendly staff, who, depending on where you board, address you by your first name. I've taken Flix before but will book through Rider Express from now on.
Trip Date: 2024-08-08 03:25 pm
Ottawa to Scarborough
Very comfortable and punctual bus.
Thank you
Trip Date: 2024-08-10 02:00 pm
Belleville to Toronto
Bus is clean. Driver is pleasant and friendly. Drives carefully too.
Trip Date: 2024-08-10 12:00 pm
Ottawa to Kingston
Wifi didn't work
Trip Date: 2024-08-09 05:30 pm
Ottawa West to Toronto
Great trip: comfortable bus and very respectful and efficient driver!
Trip Date: 2024-08-07 04:25 pm
Kanata to Toronto
The bus ride was excellent. The only drawback was that it wasn't clear where exactly the pick-up point in Kanata is located. We almost missed the bus because of this. A decent map of the Kanata pick-up point would be helpful.
Trip Date: 2024-08-07 02:25 pm
Kanata to Toronto
Trip Date: 2024-08-07 02:25 pm
Kanata to Toronto
Trip was comfortable and arrived on time.
Trip Date: 2024-08-02 02:25 pm
Ottawa West to Toronto
👍👍👍👍
Trip Date: 2024-08-06 09:10 am
Ottawa to Scarborough
I wondered why from Scarborough to Union station bus terminal takes 90mins. When we booked our bus tickets, we thought arriving at Union station at 11 pm was too late so it was far but we chose Scarborough at 9:30. On the way to Ottawa, from Union station to Scarborough it only took 30mins.
Trip Date: 2024-08-05 05:30 pm
Ottawa to Toronto
The trip was fine. We arrived 15 min earlier as well. The driver was polite. As always it got a bit cold in the bus due to the constant use of AC.
Trip Date: 2024-08-04 11:59 pm
Kingston to Toronto
i was being cooked up in the bus, no air conditioner on but all good i managed it really enjoyed it!
Trip Date: 2024-08-05 11:15 am
Belleville to Toronto
Good ride
Trip Date: 2024-08-04 12:00 pm
Ottawa to Toronto
Trip Date: 2024-08-04 11:00 am
Ottawa to Toronto
Trip Date: 2024-08-04 11:00 am
Kingston to Scarborough
Journey fast and comfortable
Trip Date: 2024-08-04 07:40 pm
Ottawa to Scarborough
Very comfortable, great ride, bus arrived af stop early, was not crowded and was overall very pleasant
Trip Date: 2024-08-04 04:00 pm
Ottawa West to Toronto
Pleased with the way an unexpected cancellation of the bus originally booked for was handled by Rider. Receiving a ticket for an alternative option as well as two other option to choose from was effective and smart. Unfortunately the bus arrived late in West Ottawa so we departed with an half hour delay already. However the driver did what was within his power to make up for delays managing other obstacles such as work in the road and a delayed passenger during one of the stop, and he did so gracefully. What could have been a stressful ride was a relatively smooth one. Thank you .
Trip Date: 2024-08-01 05:50 pm
Ottawa to Scarborough
Trip Date: 2024-08-02 08:50 am
Ottawa to Peterborough
10/10 service. Always on time and have never disappointed
Trip Date: 2024-08-02 02:00 pm
Ottawa to Toronto
I’m glad that Rider Express was available for me to get to Toronto from Ottawa. I was left stuck at the last minute and didn’t know what to do. Rider Express came through for me. Thank you.
Trip Date: 2024-08-02 08:50 am
Ottawa to Toronto
Trip Date: 2024-08-02 08:50 am
Ottawa to Toronto
I always travel to Toronto from ottawa by rider express beforehand the service of this was very good but now not. I visit to Toronto for my classes and bus is always late to reach to Toronto the reaching time is 2:30 and it always reach at 3 or 3:30 as a result of this I always get late for my class also last time the driver was very rude with me which is not acceptable I request that you should improve your service
Trip Date: 2024-08-02 08:50 am
Ottawa to Toronto
Nice and loving
Trip Date: 2024-08-02 11:00 am
Ottawa West to Belleville
Good overall. Bus was on time and clean. Other passengers playing loud videos and talking for long periods on phone is very annoying. Driver should ask passengers to be more courteous and respectful of people around them.
Trip Date: 2024-08-01 09:10 am
Ottawa to Toronto
Bus très bien, trajet trop long ! 7h30 au lieu de 5h45. Le chauffeur aurait pu faire descendre tous le monde avant l'arrêt final pour éviter le temps des embouteillages.
Trip Date: 2024-08-01 08:50 am
Ottawa to Toronto
Good evening,
I really do enjoy riding with rider express, but since I have ridden with you guys ( 2 plus years now) the bus does too many stops. It used to be Ottawa to Kingston and then straight to Toronto. I also had my bus rescheduled last minute and it caused some issues on my end since I had a scheduled ride for my aunt to pick me up that wasn't too late because my aunts works the next day and now have to Uber. I couldn't take an earlier bus because I was working till 3. I understand things happen but hope that you take my thoughts into considerations for the future. Thank you
Trip Date: 2024-08-01 05:30 pm
Ottawa to Toronto
In time, clean bus, comfort seats. Recommend!
Trip Date: 2024-08-01 02:00 pm
Ottawa to Toronto
Trip Date: 2024-07-31 03:50 pm
Perth to Peterborough
All fine- a little rushed getting on. Driver pleasant . Bus clean so really no complaints though I wish there were more scheduled buses from Peterborough and back. Thanks!
Trip Date: 2024-07-30 03:25 pm
Belleville to Toronto
I felt comfortable for the trip and the bus driver was excellent.
Trip Date: 2024-07-30 07:00 pm
Ottawa to Scarborough
The bus ride was fine but the drop off was in a parking lot way far away from the Town Centre. Had to walk quite a distance.
Trip Date: 2024-07-29 08:50 am
Ottawa to Toronto
Great service! Bus was on time everywhere which i appreciate it
Trip Date: 2024-07-29 08:50 am
Perth to Toronto
Again, pleasant driver, clean coach. The bus was a bit chilly (more so on one side)! Unfortunately the bus did run late...not sure what you can do about that! Really grateful to have this option to get to small places like Perth.
Trip Date: 2024-07-28 03:25 pm
Kingston to Toronto
The air conditioning failed about two hours into the trip and it was a hot day! But the driver was excellent!
Trip Date: 2024-07-28 11:15 am
Ottawa West to Toronto
Excellent. Very professional driving, timely service. Thumbs up!
Trip Date: 2024-07-25 04:25 pm
Ottawa to Scarborough
Clean bus, on time , helpful driver
Trip Date: 2024-07-28 08:50 am
Ottawa to Toronto
We had a pleasant travel. The operator was very kind, and considerate. Will book for sure in future.
Trip Date: 2024-07-25 11:00 am
Ottawa to Toronto
Good driver.
Safe and speedy trip.
Thank you.
Trip Date: 2024-07-24 02:00 pm
Madoc to Scarborough
The bus service is professional and prompt. However, it does NOT stop in the town of Kaladar, which is on the Highway 7 route to Ottawa. This is very disappointing.
Trip Date: 2024-07-24 04:35 pm
Belleville to Toronto
Always a fantastic experience. Friendly support staff, with reliable, clean and safe service.
Trip Date: 2024-07-04 12:00 pm
Belleville to Toronto
Always friendly, flexible and on time. I love working with this com9any as opposed to the inflexible and expensive train.
Trip Date: 2024-07-04 12:00 pm
Ottawa to Toronto
Every time the train inconveniences me, I use this bus service. It's been so great! I remember when it was first introduced and how well it developed over the years. By far my favourite bus service and I highly recommend it to everyone I know looking to travel budget friendly.
However, please implement rescheduling or being able to cancel your ticket. Unforseen events happen and it isn't convenient to have to miss a bus with no notice or no inability to reschedule for the next available one.
But keep up the good work! I promise you, no other bus service compares! I hope this service can continue to grow and have more hours available for travel!
Trip Date: 2024-05-16 02:00 pm
Ottawa to Scarborough
A great service. Unfortunately, the senior discount has been removed. Why??
Trip Date: 2024-05-15 08:50 am
Ottawa West to Scarborough
Great, affordable, reliable, on time service. Thank you very much for providing this method of travel,
Trip Date: 2024-04-23 09:10 am
Ottawa to Toronto
I take Rider's Express Buses all the time (at least twice a month!) because I go to school in Ottawa but often need to come back to see my family in Toronto. Such reliable service, friendly drivers, comfortable trips. I really appreciate how frequent the buses are throughout the week. Best bus company :-) (better than Flix, Megabus, and all the rest 😉)
Trip Date: 2024-01-08 08:50 am
Kingston to Toronto
Very clean and modern bus, coach bus comes with very nice leather and smells and looks clean. Driver was very nice and friendly. Very good prices that don’t sacrifice service.
Trip Date: 2024-01-14 07:10 pm
Kingston to Toronto
Trip Date: 2023-12-19 11:15 am
Ottawa West to Scarborough
This is my third time taking Rider Express, I’m very satisfied! Bus is clean, driver is friendly, ride is smooth, arrived on time safe and sound.
I like Rider Express not only because they offer good service with reasonable price, they always address my opinion quickly and seriously. I had a small opinion in first ride,
they address quickly. I express satisfaction in second ride, they give me reward (voucher). I’m very happy and will continue to ride Rider Express.
Trip Date: 2023-11-25 09:05 am
Ottawa West to Scarborough
Ride was smooth but my luggage was misplaced while driver would not help. Instead of trying to locate it, he first accused me instructing wrong, insisting me going to Union Station stop instead of off at Scarborough as indicated per my ticket. After argument he finally let me craw into “Union station luggage compartment “ to find it.
Trip Date: 2023-09-29 09:05 am
Ottawa to Toronto
The trip went smoothly, although arrival was slightly late due to GTA traffic.
Trip Date: 2023-08-18 08:50 am
Ottawa West to Scarborough
Amazing service, especialy cutomer service. Very helpful.
Trip Date: 2023-06-04 05:20 pm
Ottawa to Toronto
Trip Date: 2023-05-13 08:50 am
Ottawa to Toronto
Trip Date: 2023-03-22 06:15 pm
Belleville to Toronto
Price for the travel was cheap. Very smooth ride and it was a good experience for a first time rider. However, they should have a better sign for passengers of where to wait in Belleville as I got confused.
Trip Date: 2023-02-16 12:00 pm
Kanata to Peterborough
Love the tracker link directly from the ticket. Bus was on time and driver was friendly. Can't ask for much more! Also like that electronic tickets are accepted. Paper tickets was one of the stupidest things about greyhound
Trip Date: 2022-12-09 06:40 pm
Ottawa West to Kingston
This is my second time using Rider Express and apart from some delay in my first trip, I am really impressed with the comfort and cleanness of the busses. I plan to continue to use the service.
Trip Date: 2022-12-03 05:45 pm
Kingston to Scarborough
Trip Date: 2022-11-13 10:30 am
Ottawa to Toronto
I am extremely satisfied with the service that I have receive from Riders Express. It was my first time traveling with Riders Express and it was a very good experience. The drivers were also very helpful and very polite. I will definitely take again the Riders Express bus in the future. Thank you to all the team of Riders Express. Keep the good work. Joanne Beauvais
Trip Date: 2022-10-06 04:30 pm
Kingston to Toronto
Good bus. No time wasting. Efficient. Great travel
Trip Date: 2022-10-07 10:30 am
These reviews are from real passengers only. You can also send review for your trip. Find your custom review link on the ticket pdf file.