Carleton Place to Toronto Bus By Rider Express

Ottawa to Scarborough

Trip Date: 2025-05-11 04:00 pm

Ottawa to Scarborough

Trip Date: 2025-05-11 04:00 pm

Ottawa to Kingston

Trip Date: 2025-05-11 04:00 pm

Ottawa to Scarborough

Trip Date: 2025-05-10 04:00 pm

Ottawa to Whitby

The entire journey was worth the trip. Good drive and great experience

Trip Date: 2025-05-09 11:59 pm

Ottawa West to Scarborough

Excellent ride.

Trip Date: 2025-05-09 09:10 am

Ottawa West to Belleville

Greet

Trip Date: 2025-05-08 09:10 am

Kingston to Toronto

Trip Date: 2025-05-08 06:25 pm

Ottawa to Scarborough

Trip Date: 2025-05-08 05:30 pm

Ottawa to Toronto

This was excellent. I suppose because traffic is so bad in Toronto, and we arrived at 5:15 pm instead of 4:30, you should post the arrival time as later so it’s more accurate. Particularly because many people may need to take a connecting train/flight, etc.

Trip Date: 2025-05-07 11:00 am

Ottawa to Toronto

Trip Date: 2025-05-07 08:50 am

Ottawa West to Belleville

Again amazing journey.

Trip Date: 2025-05-07 04:25 pm

Ottawa to Toronto

I find it convenient in riding bus ride express and affordable, too. Driver is so helpful and nice, when I asked a question, since I'm new here in Toronto.

Trip Date: 2025-05-06 05:30 pm

Ottawa West to Scarborough

Trip Date: 2025-05-04 11:15 am

Ottawa West to Toronto

Right off the bat, the driver was rude and spoke in a condescending tone. I’ve taken this service numerous times and haven’t experienced anyone this unfriendly. However, the bus itself was clean and comfortable.

Trip Date: 2025-05-06 09:10 am

Ottawa West to Scarborough

I had to change my boarding place from Ottawa downtown to ottawa west. Abby was very helpful and responsive. The trip was smooth. Thanks

Trip Date: 2025-05-05 09:10 am

Ottawa to Toronto

It was overall a good experience but the driver was on his phone speaking very loudly for more than half the ride. At first I thought it was another rider, but then realized it was the driver. I don’t think it’s bad if he’s talking to someone while driving, but I do think his tone of voice should be much quieter because it’s hard to relax when you’re hearing someone talking that loudly. Otherwise he was a great driver, very friendly and kind, and it was a pleasant ride.

Trip Date: 2025-05-05 02:00 pm

Ottawa to Toronto

Trip Date: 2025-05-05 08:50 am

Ottawa to Toronto

Always a smooth experience with you guys! Bus schedules is always on time and again price is affordable compared to other competitors.

Trip Date: 2025-05-05 11:00 am

Ottawa to Peterborough

Very easy to take a bus the rider express, came on time and the driver is friendly and professional

Trip Date: 2025-05-01 02:00 pm

Ottawa West to Toronto

Trip Date: 2025-05-03 05:50 pm

Ottawa West to Toronto

On time, clean bus

Trip Date: 2025-05-03 09:05 am

Ottawa to Toronto

The AC was off from 4:15Pm-6:00Pm

Trip Date: 2025-05-03 04:00 pm

Ottawa to Scarborough

Quite good experience travelling with Rider Express.Driver was too professional. Seats and interior was good.I would love to choose Rider Express than others.

Trip Date: 2025-05-03 11:00 am

Ottawa to Whitby

Trip Date: 2025-05-02 03:50 pm

Kanata to Scarborough

The driver was perfect, he stopped and gave us a break which was excellent. Way to go the best driver.

Trip Date: 2025-05-02 02:25 pm

Ottawa West to Toronto

left early and arrived early which wasn’t bad but my god please turn off the lights so i can try to sleep a bit, other than that not bad

Trip Date: 2025-05-03 12:30 am

Ottawa to Toronto

Trip Date: 2025-05-01 02:00 pm

Ottawa to Toronto

A wonderful experience all around, both in the quality of the bus and the awesome care and treatment of the staff!

Trip Date: 2025-05-01 11:00 am

Belleville to Toronto

Excellent. Driver accommodating and trip smooth. No hiccups, my first choice when travelling out of the city in Ontario.

Trip Date: 2025-04-27 06:40 pm

Ottawa to Toronto

Trip Date: 2025-04-30 02:00 pm

Ottawa West to Toronto

We're very satisfied!

Trip Date: 2025-04-28 11:15 am

Ottawa West to Toronto

Departure was 15 minutes late due to construction on the Gardiner express, other than that a very pleasant trip from Toronto to Ottawa. Then I needed to change my return time which was no problem, shout out to employee Shirin!

Trip Date: 2025-05-03 04:15 pm

Ottawa to Scarborough

The driver was pleasant, the buses are always well maintained and you arrive at the scheduled time. It is an affordable, relaxing journey.

Trip Date: 2025-04-27 08:50 am

Marmora to Scarborough

I have used Rider Express since my Son moved to Marmora June of 2024 & most of the time, the service is good. Only 1 time did the driver not even stop at Marmora bcuz he sd he did not see anyone in the parking lot & he had to come back & pick myself & another passenger. If tickets are bought for pick up in Marmora, the driver should just pull into the stop & if no one comes to the bus, then he can leave. Sometimes it is cold & people wait in cars to keep warm. Also I visited over Christmas & the snow was so high, how could he see anyone in the parking lot? Again the driver should pull into the stop & leave if no one is there. Thanks

Trip Date: 2025-04-27 04:45 pm

Ottawa to Peterborough

Trip Date: 2025-04-26 02:00 pm

Ottawa to Toronto

Very good service, I enjoyed taking your bus. See you next time

Trip Date: 2025-04-25 05:30 pm

Ottawa West to Belleville

Perfect

Trip Date: 2025-04-25 09:10 am

Ottawa to Whitby

Trip Date: 2025-04-25 03:50 pm

Ottawa to Toronto

Conductor nice. Bus arrived 30 minutes in advance. Good service. I do recommend

Trip Date: 2025-04-25 05:30 pm

Ottawa West to Toronto

great experience but wonder why the ottawa west stop changed to college square! that area is way more congested and I got through so much traffic to get there vs. the ikea pickup was seamless and right off the highway

Trip Date: 2025-04-23 04:25 pm

Ottawa West to Toronto

Bus was late for pick up. I would’ve appreciated some communication of this as it was my first time taking Rider Express and the pickup spot isn’t marked on site so I was worried I missed it! But when it arrived it was clean and comfortable and despite the initial setback, arrived at the end destination on time. Will take it again!

Trip Date: 2025-04-23 04:25 pm

Ottawa to Toronto

Always a pleasant ride with Rider Express! Very professional and friendly service. I hope Rider will schedule an earlier bus from Ottawa to Toronto....perhaps a 7:00 a.m. departure. As well, offering a Senior Discount or Multi-Travel Discount would be helpful. Thank you!

Trip Date: 2025-04-22 08:50 am

Belleville to Toronto

Excellent experience! I will travel by Rider Express again! Kind and courteous driver, and friendly people on the bus.

Trip Date: 2025-04-22 12:00 pm

Ottawa West to Scarborough

Very smooth ride.

Trip Date: 2025-04-22 04:25 pm

Perth to Toronto

Driver was timely and polite. Bus was dirty. Would it be possible to set up a procedure of cleaning at terminals? Wipe windows, vacuum floors and seats, dispose of garbage, mop/swiffer floors, and sanitize the high-touch surfacss. Lots of cheek/fingerprints and spray (like blowing noise?) on glass, thick grit on the ground, prints, debris. You could also encourage riders to "leave no trace;" take their garbage with them (or at minimum, in a small garbage bag at exit). It would also be great if you could encourage them to be considerate of other riders in other ways: don't take up more than one seat (no "manspreading" or storing personal belongings on other seats unless the bus is only 25% full, feet/shoes on seats); and very importantly, noise: keep phone/video calls to a minimum, speak quietly if having conversations, and wear headphones instead of playing music/videos aloud for everyone to hear. The driver was actually the loudest person - long conversations with his airbuds in a raised voice. I don't begrudge him making calls but I was surprised to be able to discern every noise through the good earplugs I wore. This was my least comfortable of the 6 or so Rider Express trips I've made. I am still thankful you provide the service of affordable local bus rides; a Canadian alternative to the train and Flixbus.

Trip Date: 2025-04-22 03:25 pm

Belleville to Toronto

Bus was 50 minutes late for pick up.

Trip Date: 2025-04-20 06:40 pm

Ottawa to Scarborough

I appreciate for the service you provided for passengers but I have couple of concerns to share with you trusting that you will take it into consideration: 1. The driver was on the phone most of the time and this could be a huge distraction so drivers need to respect their profession 2. We couldn’t get a chance to stop for quick break. In the bus,there were elderly people who needed to use bathroom but I heard the driver answered to the lady that he can’t stop. I mean if you continue in this way, trust me you will lose your customers so for the sake of your company and passengers, take my comment seriously. Thank you for understanding my suggestion in advance.

Trip Date: 2025-04-21 02:00 pm

Ottawa West to Toronto

It sucks to stand in some grocery store parking lot not knowing how delayed the bus will be... I can track the location, but if it's at the first stop not moving, I have no idea when it will be departing towards the second stop

Trip Date: 2025-04-21 11:15 am

Ottawa to Toronto

The Wifi connection is bed

Trip Date: 2025-04-21 03:50 pm

Ottawa to Toronto

Trip Date: 2025-04-21 08:50 am

Ottawa to Toronto

Trip Date: 2025-04-21 02:00 pm

Belleville to Toronto

The driver was very professional and courteous. The bus was late, although a late notification was given, I have to be at work at a certain time and due to traffic issues around Clarington and Ajax, I had to get off at Scarborough to get to work on -time. Had the bus been at the location a little earlier, I would have gone to Union, my normal stop to go to work. Otherwise, a little stressful, but not bad overall.

Trip Date: 2025-04-20 06:40 pm

Ottawa to Toronto

Trip Date: 2025-04-21 03:50 pm

Ottawa to Toronto

Trip Date: 2025-04-20 11:59 pm

Ottawa to Toronto

Excellent customer service. Thank you Rider Express. Have a good day. God bless.

Trip Date: 2025-04-20 02:00 pm

Ottawa to Toronto

I often get car sick on a bus so I favour train ride normally. But this trip was flawless. Very smooth, no sudden jerks and stops. Excellent driving skills. Thank you!

Trip Date: 2025-04-20 11:00 am

Ottawa to Toronto

Smooth ride!

Trip Date: 2025-04-20 11:00 am

Ottawa to Scarborough

It was a good trip

Trip Date: 2025-04-20 02:00 pm

Ottawa to Toronto

Plenty of legroom. Very comfortable seats. Driver was a little cold and blunt but not really a big issue for me there. Power outlets didn't seem to work. Would have appreciated a quick rest stop to stretch my legs and maybe grab a snack and coffee. Overall reasonably satisfied.

Trip Date: 2025-04-19 02:00 pm

Ottawa West to Whitby

Can someone let me know how to book next time from Whitby to Ottawa at St-Laurent destination? Thank you France Desrochers francyfrance14@gmail.com

Trip Date: 2025-04-19 04:15 pm

Ottawa to Toronto

Trip Date: 2025-04-18 11:59 pm

Kingston to Toronto

Driver didn’t show up to check everyone in until five minutes after it was supposed to depart arrived at union 30 minutes late

Trip Date: 2025-04-18 01:30 pm

Ottawa to Toronto

The ride was very smooth..with no fault of the driver offcourse, we encountered a lot of traffic on the way, however, the driver was very professional and still made sure we all reach as soon as possible. The bus is comfortable and the rest break at kingston is very thoughtful. Will certainly use the services again.

Trip Date: 2025-04-18 11:00 am

Ottawa to Scarborough

Very pleased with my ride from Ottawa to Scarborough Town Ct. The bus left on time arrived on time. Even though the bus was very crowed since it's Easter weekend the driver conducted himself very professionally.

Trip Date: 2025-04-17 08:50 am

Ottawa to Scarborough

Driver was polite and professional. Great driving. My suggestion is that there is an option to book seats in the future. Thank you!

Trip Date: 2025-04-17 03:50 pm

Ottawa to Toronto

Left on time and arrived on time. Very pleasant driver. Only negative is there are too many stops. Also, would prefer bus stop departure from downtown Ottawa.

Trip Date: 2025-04-16 08:50 am

Ottawa to Scarborough

The driver was kind. The ride was smooth Thank you The person who was sitting beside me had a foul order that made me sick after. The guy got on in Kingston made my ride unbearable with his body odour.

Trip Date: 2025-04-17 11:00 am

Ottawa to Peterborough

I gave 3/5 because the bus was expremely full which is good for your business, but warm because of all the body heat. Also when I went to use the bathroom, I could Not figure out how to ensure the bathroom door was locked. Either then that it was alright a passing grade.

Trip Date: 2025-04-17 02:00 pm

Ottawa to Whitby

The bus was on time and very clean. It would help if there was a screen showing time to destination

Trip Date: 2025-04-16 03:50 pm

Ottawa West to Scarborough

As usual travelling with Rider Express is peaceful, drivers are always polite, bus is always clean. I am very pleased to travelling with your company. Thank you

Trip Date: 2025-04-11 09:10 am

Ottawa to Scarborough

Rider express is my choicest ride always. Comfortable and drivers are very hospitable and they are good drivers. I ride frequently with rider express and will always. First time overnight ride today awaiting bus as at now

Trip Date: 2025-04-14 11:59 pm

Ottawa to Scarborough

I had a good experience on this ride. Thank you

Trip Date: 2025-04-14 05:30 pm

Ottawa to Toronto

A great trip. The bus departed on time, was clean, the driver professionally dressed and comported. A smooth ride, driver was very good in taking immediate mitigating action to avoid being sidewiped by a semi passing us in Lane 1 (the "fast lane") that unexpectedly veered into our Lane 2. I am former longtime MegaBus user and have switched to Rider Express. I have also convinced two others, as well as provided feedback last year on clarifying the online Scarborough Town Centre map graphic. Keep up your cheap fares combined with frequent service on clean buses with great drivers. The drivers and the price make the big difference in my years of experience, having done Ottawa-Toronto for the past 35 years driving, flying, as well using VIA and having tried a couple of the bus services after Greyhound bugged out when covid started. Stay competitive, don't get complacent and you'll both grow and retain ridership and have a strong revenue-passenger-miles metric. One thought --- perhaps consider selling books of tickets at a discount for "regular" travellers, as in a book of tickets useable by the purchaser over a 6 month period. Best Regards, Hamish St. Rose ordinaryottawaguy@gmail.com

Trip Date: 2025-04-13 11:00 am

Kingston to Scarborough

Trip Date: 2025-04-12 06:00 pm

Ottawa to Toronto

Great

Trip Date: 2025-04-11 08:50 am

Ottawa to Peterborough

Seats small (I'm big). Clean and on-time. Driver sure-footed.

Trip Date: 2025-04-11 02:00 pm

Ottawa West to Toronto

WiFi was very poor and there was not enough leg room but the bus did arrive on time and was even a little early.

Trip Date: 2025-04-10 09:10 am

Ottawa West to Belleville

Good all around. Appreciate message about talking loudly and play music loudly for long periods of time by other passengers. No consideration or respect for fellow travellers.

Trip Date: 2025-04-10 09:10 am

Ottawa to Peterborough

Bus was really clean /the driver was friendly and nice and bus arrived on time both before we left Ottawa and when we arrived in Peterborough. I will be let my friends know how convenient this was and I will be using this service again

Trip Date: 2025-04-07 02:00 pm

Ottawa to Scarborough

Trip Date: 2025-04-07 08:50 am

Ottawa to Toronto

Very nice driver, smooth ride, well priced. Just wished the wifi worked more consistently...

Trip Date: 2025-04-03 11:00 am

Kanata to Peterborough

All was good. The only problem was being a senior I think there should be a extra step before you get on the bus.

Trip Date: 2025-04-06 02:25 pm

Ottawa to Toronto

Good trip. Wifi network was available but there was no internet access. There was no mention of it by the driver. Maybe they didn't know or couldn't do anything about it.

Trip Date: 2025-04-06 02:00 pm

Ottawa West to Scarborough

Wonderful experience - would repeat it again, without hesitation. Good and reliable service...

Trip Date: 2025-04-05 09:05 am

Ottawa West to Scarborough

Trip Date: 2025-04-04 04:25 pm

Ottawa West to Belleville

Great. On time, clean and comfortable. Much better than VIA train. Courteous and efficient driver.

Trip Date: 2025-04-04 09:10 am

Ottawa to Toronto

Transaction name should be Yupu Deng, not Jia Deng

Trip Date: 2025-05-17 08:50 am

Ottawa to Scarborough

The trip was good.

Trip Date: 2025-03-24 11:00 am

Ottawa to Belleville

Very good rates & service, the driver was friendly & professional.

Trip Date: 2025-04-02 03:50 pm

Ottawa to Scarborough

A smooth ride.

Trip Date: 2025-03-30 11:00 am

Ottawa to Toronto

Todays ride was probably the best one yet in my many times back and forth from Ottawa to Toronto. The bus was clean and very well maintained. Most importantly, the driver was professional and took his job seriously. Thank you!

Trip Date: 2025-03-30 05:30 pm

Ottawa to Toronto

The driver was nice and helpful to others. But there was a delay in arriving and therefore we left after 11:15 and then there was an extended stop to help a family with a child on board which took another 15 minutes at the College square stop. So finally, we arrived in Toronto at 5:06 instead of 4:30. Other than that, the journey was enjoyable.

Trip Date: 2025-03-28 11:00 am

Ottawa to Toronto

Thank you for being kind making sure everybody there in the bus is there and safe. I appreciate that.

Trip Date: 2025-03-28 08:50 am

Ottawa to Toronto

Excellent timing, professional driver and very good quality seats and interior.

Trip Date: 2025-03-28 03:50 pm

Ottawa West to Scarborough

The all rating goes to the amazing driver who treated us really well. I travelled with my 1 year old baby boy the driver was amazing. Thanks

Trip Date: 2025-03-28 11:15 am

Ottawa to Toronto

Very good. I will always use rider Express if you are available.

Trip Date: 2025-03-27 05:30 pm

Ottawa to Toronto

Met all my expectations in getting to & back on timely basis. Seats were firm/comfortable, stop break was on time, driver was polite. The only complaint .... a passenger was talking on their cellphone using the "speaker" mode, which meant EVERYONE in the bus had to listen to the conversation. Very disruptive & disrespectful. This is very annoying especially for those passengers who want a peaceful & quiet ride. There has to be more warning/rules to let disruptive passengers know they should be more respectful to others.

Trip Date: 2025-03-27 11:00 am

Ottawa West to Toronto

Excellent service. Scheduling was exactly as planned. The bus was in great condition. All in all, it was a great experience.

Trip Date: 2025-03-27 11:15 am

Ottawa West to Toronto

Love the service. I have taken pretty much most buses out there and this is the best in my opinion. The seats are clean, drivers are nice, provide 15 min break and most important Wifi works. I can actually do work and take work calls if needed using bus Wifi. Also the tickets are priced reasonably.

Trip Date: 2025-03-26 04:25 pm

Perth to Toronto

Trip Date: 2025-03-26 03:25 pm

Ottawa to Toronto

It was clean and tidy. I’m satisfied with the service by the driver. We got to Toronto on time. I enjoyed my experience.

Trip Date: 2025-03-24 05:30 pm

Ottawa West to Toronto

4.5 Really wished we had been given correct info re where to pick up the bus. Once we boarded all was perfect. So easy to fix. "Post no. 6 in the parking lot halfway between Loblaws and Starbucks." Rather than "3177 Baseline" which is incorrect and a fair hike to drag/luggage once the bus arrives.

Trip Date: 2025-03-21 09:10 am

Ottawa to Toronto

Driver was safe and friendly. Got to our destination ahead of schedule! Cheaper than mega bus and a better experience in my opinion. Only potential warning is they don’t stop at any ON routes along the way so bring snacks and drinks - they do have a toilet onboard though!

Trip Date: 2025-03-24 02:00 pm

Ottawa West to Toronto

Great service to have. It's good to have the Ottawa west stop.

Trip Date: 2025-03-21 11:15 am

Kingston to Toronto

Trip Date: 2025-03-23 11:15 am

Kingston to Toronto

On time. Safety and comfort.

Trip Date: 2025-03-19 06:25 pm

Ottawa West to Scarborough

great drive

Trip Date: 2025-03-22 09:05 am

Ottawa to Belleville

Great service, very good rates & thanks for the driver's hard work.

Trip Date: 2025-03-22 04:00 pm

Ottawa to Belleville

Great service, very good rates & thanks for the driver's hard work.

Trip Date: 2025-03-22 04:00 pm

Ottawa to Whitby

Was a lovely experience, the driver was very kind and understanding.

Trip Date: 2025-03-22 04:00 pm

Kingston to Scarborough

Amazing driver!!! So on time and kind

Trip Date: 2025-03-22 11:15 am

Ottawa to Toronto

Trip Date: 2025-03-20 03:50 pm

Ottawa to Scarborough

Great trip. Mustafa’s driving is excellent and he js always on time. The company should reward every person like Mustafa

Trip Date: 2025-03-21 05:30 pm

Ottawa to Perth

Great service. Comfortable ride.

Trip Date: 2025-03-21 02:00 pm

Ottawa to Toronto

Fastest bus service I’ve experienced from Ottawa to Toronto sofar

Trip Date: 2025-03-20 03:50 pm

Ottawa to Toronto

Very great trip from Toronto to Ottawa today, really awesome service, can’t wait to ride with them!

Trip Date: 2025-03-20 08:50 am

Ottawa West to Toronto

Trip Date: 2025-03-19 09:10 am

Ottawa to Toronto

Uneventful ride. Got to Union station earlier than planned. Wifi was ok for sending short messages. Wasn’t great when trying to check in on a flight so switched data and that was fine. Had my own water. Wasn’t sure if there was any available for those who had forgotten as we really only had one stop for a bathroom break when everyone could pick up some food in Kingston. Comfortable overall.

Trip Date: 2025-03-18 08:50 am

Ottawa to Toronto

Enjoy the trip with caring driver

Trip Date: 2025-03-17 08:50 am

Kingston to Whitby

Great customer service from the bus driver. Very pleasant ride.

Trip Date: 2025-03-17 06:25 pm

Ottawa to Toronto

Wow driver was actually on time!

Trip Date: 2025-03-16 02:00 pm

Ottawa to Pearson Airport

Trip Date: 2025-03-16 11:59 pm

Ottawa to Peterborough

Trip Date: 2025-03-16 02:00 pm

Ottawa to Toronto

On time and clean, drivers are professional and kind!

Trip Date: 2025-03-16 05:30 pm

Ottawa West to Toronto

Trip was fine. Driver was courteous and professional. Bus was late so the tracker on the Eticket was useful. Another passenger had to tell me about it so I might suggest putting the link somewhere more prominent on the ticket for us old folks. Major complaint would be that the luggage compartment over my head was missing the hinge on one side and so pretty much came off in my hands when I opened it. Also, the toilet door was very difficult to shut. So maybe check the buses a bit more regularly?

Trip Date: 2025-03-14 09:10 am

Ottawa to Toronto

Trip Date: 2025-03-14 05:30 pm

Ottawa to Toronto

I think it’ll be better to move the departure time to 9:00am instead of 8:50am if that’s the time your buses are going to keep arriving.

Trip Date: 2025-03-15 08:50 am

Ottawa to Scarborough

Trip Date: 2025-03-15 04:00 pm

Ottawa West to Toronto

Fantastic, I found a new transportation, I will use again &again

Trip Date: 2025-03-14 04:25 pm

Ottawa to Madoc

Trip Date: 2025-03-14 02:00 pm

Ottawa to Toronto

Washroom was out of service. This was disappointing. Better maintenance planning and systems check should be conducted prior to every trip.

Trip Date: 2025-03-13 08:50 am

Ottawa to Kingston

You may want to enforce line ups when boarding cause I just got trampled over. People just bud and have no patience at all.

Trip Date: 2025-03-13 05:30 pm

Belleville to Toronto

As usual Rider Express on time, comfortable and clean. It is the best bus service I have found in the GTA.

Trip Date: 2025-03-12 12:00 pm

Ottawa West to Kingston

Trip Date: 2025-03-11 04:25 pm

Kanata to Toronto

Trip Date: 2025-03-11 02:25 pm

Ottawa to Whitby

Trip Date: 2025-03-11 03:50 pm

Ottawa West to Whitby

Good trip today from Ottawa West to Whitby. Bus was on time, clean, efficient and the driver was conscientious.

Trip Date: 2025-03-11 09:10 am

Ottawa to Toronto

Trip Date: 2025-03-11 02:00 pm

Ottawa to Scarborough

Great price , on time arrival, will recommend to all who travel with bus.

Trip Date: 2025-03-11 03:50 pm

Ottawa West to Scarborough

This is a great service!!! Thank you for providing it, The drivers are so great.

Trip Date: 2025-03-13 11:15 am

Ottawa to Toronto

overall good, safe and always on time. very reliable and price wise very reasonable.

Trip Date: 2025-03-10 03:50 pm

Ottawa to Whitby

excellent service

Trip Date: 2025-03-09 02:00 pm

Ottawa to Toronto

The bus was very clean, the seats were comfortable, the driver was friendly, and I like how there were very clear announcements whenever we got to a destination.

Trip Date: 2025-03-09 11:00 am

Ottawa to Toronto

Very clean smooth ride

Trip Date: 2025-03-09 11:59 pm

Ottawa West to Toronto

The on-board toilet's flush wasn't working, otherwise the ride was good.

Trip Date: 2025-03-07 04:25 pm

Ottawa West to Toronto

Comfortable and reliable!

Trip Date: 2025-03-07 11:15 am

Ottawa to Scarborough

The ride was on time smooth and the driver was kind and courteous

Trip Date: 2025-03-07 03:50 pm

Ottawa to Scarborough

Great service

Trip Date: 2025-03-06 03:50 pm

Ottawa to Belleville

Bus was on time, clean, no problems

Trip Date: 2025-03-05 03:50 pm

Ottawa to Toronto

Great driver Snow storms from Toronto to Ottawa with whiteouts, very slow in spots but the driver was excellent. Left on time but with the weather we were 1.5 hour late but it could have been far worse. Felt very secure with this driver at the wheel. Slush and rain from Ottawa to Toronto and slow to start. We were almost 30 minutes behind to begin with but all the stops were brief and the driver was excellent we actually got to Toronto early. On both buses it was the same driver and he was excellent.

Trip Date: 2025-03-04 02:00 pm

Ottawa to Toronto

Trip Date: 2025-03-05 08:50 am

Ottawa to Whitby

Trip Date: 2025-03-04 02:00 pm

Ottawa to Toronto

Would be nice to have a tray for laptop placement

Trip Date: 2025-03-03 02:00 pm

Ottawa West to Scarborough

I have tried many different bus services, and Rider Express has been quite reliable for being on-time (or earlier to our destination), and pricing is good, too. I make trips once or twice a year (round trips). You get one time rescheduling for free (but no refunds). *Also, they have a "real-time tracker" that can be found on your ticket.* Be 15- 20 minutes early, so you don't keep passengers waiting, and once everyone is on-board, the bus would leave immediately, and we can all arrive even earlier to our destination, or get longer breaks (at Kingston stop). Props to the drivers that keeps us safe, and arrives early to our destination.

Trip Date: 2025-03-02 11:15 am

Ottawa West to Kingston

Trip Date: 2025-03-02 04:15 pm

Ottawa to Toronto

Trip Date: 2025-03-01 08:50 am

Ottawa to Toronto

Trip Date: 2025-03-01 08:50 am

Ottawa to Toronto

I was looking to book a trip departing from Ottawa West (Iris Street), but could not access this location anymore from the web site. If this stop is no longer available, it would be helpful to add a message on the site indicating you have stopped service on Iris Street. I booked my trip departing from St. Laurent and was confused when the bus made a stop on Iris Street!

Trip Date: 2025-02-28 08:50 am

Ottawa to Toronto

Driver should slow down in snowy conditions for safety.

Trip Date: 2025-02-28 05:30 pm

Belleville to Toronto

It's always nice riding with Riders express, Always on time,driver's is was professional and kind. Bus is always clean,and temperature is good. The only concern is that, Why do passengers think they need a seat for their coat or knapsack. It's sometimes annoying when I need to ask persons to move their items, so I could have a seat,that I paid for. Thanks for listening.

Trip Date: 2025-02-28 12:00 pm

Ottawa to Whitby

Trip Date: 2025-02-27 02:00 pm

Ottawa to Toronto

I love rider! Amazing trip, fast, comfortable and punctual! The best long journey bus I have taken in Ontario, thank you very much!

Trip Date: 2025-02-27 08:50 am

Ottawa to Scarborough

The bus arrived at the pickup location with a delay, and the departure was even later. Consequently, it dropped off people with a 45-minute delay in Scarborough Town Center.

Trip Date: 2025-02-27 02:00 pm

Marmora to Toronto

Driver was fantasic!!

Trip Date: 2025-02-23 04:45 pm

Ottawa West to Toronto

Satisfied with the customer service - there was a problem with the ticket's email, and they solved the problem within an hour of me contacting them. Thanks to the customer service team!

Trip Date: 2025-02-23 09:05 am

Kingston to Toronto

Love your bus service! Clean, economical and always on time!! Bravo Rider express 👍

Trip Date: 2025-02-24 07:45 pm

Ottawa to Toronto

We left on time and arrived on time. The only thing is there is not enough space for the leg but I gess all bus companies have the same problem.

Trip Date: 2025-02-23 08:50 am

Ottawa West to Toronto

Overall a pleasant ride. The bus was clean and quite confortable. The wifi and plugs for cell phones are very convenient. The bus was a late in Ottawa so passengers with no cars had to make do while waiting. Otherwise, i was pleasantly surprised.

Trip Date: 2025-02-22 11:15 am

Ottawa West to Toronto

Appreciate the smooth just rude bur the Bus was also 15 min late and extremely hot. The air circulation in a full bus is horrible.

Trip Date: 2025-02-23 11:15 am

Kanata to Toronto

Passengers should not be loaded on side of the road or left standing near snow banks,and designated fixed place. The loading in Kanata in front of Rens Pet store is not appropriate Same applied to the stop in Peterborough,by road side.Also drivers and handlers should be careful not to throw or fling passengers luggage from holding area onto the ground, like observed so many times, Sometimes bags land in slush or into snow or water besides getting contents damaged.Better customer service is lacking and needed even on shoe string operating margins, no excuse for sloppiness.

Trip Date: 2025-02-23 02:25 pm

Ottawa West to Belleville

Was running late for no apparent reason, almost missed my connection on arrival. Driver was good but could have tried to stay on schedule. Departing and arriving on time is important, weather and traffic excluded.

Trip Date: 2025-02-21 09:10 am

Ottawa West to Toronto

This is for the driver on this trip. The weather was extremely the worst but this driver was so careful and cautious he was our superhero on this trip. He is the best hope to get him on all my trips. Thank you for a very safe trip.

Trip Date: 2025-02-16 11:15 am

Belleville to Toronto

The only reason I did not give the trip 5 stars was because of the delay. The bust was supposed to be there at 12pm and it only came at 12:28. And it was freezing cold:) The trip itself was very comfortable. Clean bus. Thank you.

Trip Date: 2025-02-22 12:00 pm

Ottawa to Toronto

I liked it. The driver was very nice and professional

Trip Date: 2025-02-19 08:50 am

Kingston to Toronto

I am completely satisfied with my February 22/2025 trip from Kingston to Toronto. Although the bus was fully occupied, the driver was outstanding managing the requirements and expectations of all the passengers: fixed an issue with the lavatory before we departed; every time people exited or accessed the bus, he checked the overhead compartments to ensure they were securely closed and that there was nothing impeding the center laneway; organized our baggage according to our individual destination, making it easy to retrieve it at the end. And of course, great skills driving the bus. Overall, I felt safe and comfortable. Thank you!

Trip Date: 2025-02-22 11:15 am

Kanata to Peterborough

Drop off/ pick up in Kanata was awkward and confusing.

Trip Date: 2025-02-18 02:25 pm

Ottawa to Toronto

Bus showed up about 10 minutes late and the heat wasn’t turned on for most of the journey. Not the best experience.

Trip Date: 2025-02-21 08:50 am

Kanata to Peterborough

Trip Date: 2025-02-19 02:25 pm

Ottawa to Toronto

Trip Date: 2025-02-19 02:00 pm

Ottawa to Peterborough

Trip Date: 2025-02-19 02:00 pm

Ottawa to Scarborough

Excellent driver, safe drive through snowy Highway 7. Arrived on time. Commend Gemma for handling ably my request to change date of travel over the phone.

Trip Date: 2025-02-18 02:00 pm

Ottawa to Toronto

Driver is a hero for getting everyone through that snow storm on a Saturday night :-)

Trip Date: 2025-02-15 05:30 pm

Kingston to Scarborough

Please stick to your schedule and the least that you can do is send a message notifying customers of any delays etc.

Trip Date: 2025-02-18 06:25 pm

Ottawa to Toronto

it's first time for me to travel with rider express, the service wasn't perfect, the bus wasn't on time, it came to the station at 11:30 am instead of 11:00 am and the washroom in the was out of service

Trip Date: 2025-02-16 11:00 am

Ottawa West to Scarborough

safe Drive

Trip Date: 2025-02-16 11:15 am

Ottawa to Toronto

It was my first time taking Rider Express and I liked it better than the other buses I took so far. Smooth travel and on time.

Trip Date: 2025-02-15 11:00 am

Ottawa to Scarborough

Thank you so much for the drivers on these 2 bus trips, felt very safe and comfortable on the bus.

Trip Date: 2025-02-15 11:00 am

Ottawa to Toronto

Safe i will recommend

Trip Date: 2025-02-15 05:30 pm

Ottawa to Whitby

Trip Date: 2025-02-15 02:00 pm

Ottawa to Toronto

Trip Date: 2025-02-15 11:00 am

Kingston to Toronto

Honestly wasn’t bad to start, the tire popped halfway through the trip but the driver was a trooper and finished the journey. The stop in Kingston was absurdly long, and after the tire popped the ride was bumpy but I can’t complain at least I got where I needed to go

Trip Date: 2025-02-15 02:45 am

Ottawa to Toronto

Nice seats, smooth driving but late by an hour, thought it was because of toronto traffic.

Trip Date: 2025-02-14 11:00 am

Ottawa to Toronto

Very good service

Trip Date: 2025-02-13 05:30 pm

Kingston to Scarborough

Bus driver was great. Bus was running on time and bus was clean. Just a bit hot on the bus

Trip Date: 2025-02-13 11:15 am

Ottawa to Belleville

Unfortunately, due to weather I was unable to make this trip but Rider Express is always great!

Trip Date: 2025-02-13 08:50 am

Ottawa to Toronto

Trip Date: 2025-02-10 11:00 am

Ottawa to Toronto

Am a frequent traveller with Rider and never had a problem before. But today, although the ride was smooth the heaters were not working. It was really cold inside.

Trip Date: 2025-02-12 03:50 pm

Ottawa to Toronto

The bus driver was very friendly and helpful. I would recommend you guys again.And I would travel with you guys again.Thank you very much. Thanks Melinda Shaw

Trip Date: 2025-02-09 02:00 pm

Ottawa to Toronto

The trip was good and comfortable.

Trip Date: 2025-02-09 04:00 pm

Ottawa West to Toronto

I travel with Rider express a lot and like your service. However, we experience with late schedule a lot or cancelation due to mechanics , not reliable and we are not happy . Without late it would be 5 star plus Please do better to keep business Thank you

Trip Date: 2025-02-07 09:10 am

Marmora to Toronto

Trip Date: 2025-02-08 04:45 pm

Ottawa to Whitby

Trip Date: 2025-02-07 03:50 pm

Kanata to Toronto

I had a fantastic experience with the driver on our trip from Kanata to Toronto. The ride was exceptionally smooth, with careful and professional driving throughout. He maintained a steady pace, handled the road conditions expertly, and ensured a comfortable and stress-free journey. His courteous attitude and attention to safety made the trip even more enjoyable. I highly recommend him for a reliable and pleasant travel experience.

Trip Date: 2025-02-02 02:25 pm

Ottawa West to Belleville

New pickup spot in West Ottawa is terrible. No shelter at all.

Trip Date: 2025-02-05 09:10 am

Ottawa to Scarborough

Great trip as always

Trip Date: 2025-02-05 02:00 pm

Ottawa to Scarborough

Nice amount of space and the bus was clean. Bus driver was kind and polite. During the lunch break, he waited until everyone was back on board and accounted for. Kept rules enforced (e.g., no music without earphones). Overall A+ experience

Trip Date: 2025-02-01 08:50 am

Ottawa to Madoc

Trip Date: 2025-02-03 02:00 pm

Ottawa to Scarborough

Trip Date: 2025-02-03 05:30 pm

Kingston to Scarborough

Hello, I am your regular customer and I'm always face the issue that your busses usually late. Please work on this. Also, please introduce some membership or royalty points. It will increase customer retention ratio and boost your revenue. Hopefully this advices work for you.

Trip Date: 2025-02-03 06:25 pm

Ottawa to Toronto

Trip Date: 2025-01-24 11:59 pm

Ottawa West to Toronto

The ride was smooth, the driver was very cordial and professional. The bus was clean and comfortable. Thank you for the great experience!

Trip Date: 2025-02-02 05:50 pm

Ottawa to Kingston

The operator on the trip was amazing. This is how your drivers should be. Give props to the gentleman for wearing the shirt and tye, just like the old days as per the bus operator uniform.

Trip Date: 2025-02-02 04:00 pm

Ottawa to Toronto

First time using your service and I was happily pleased. Thank you!

Trip Date: 2025-01-31 11:00 am

Ottawa West to Toronto

Trip Date: 2025-01-30 09:10 am

Ottawa to Toronto

The bus was very clean. The driver was very polite and all staff too Simply, amazing as always! Good job! Please keep that way

Trip Date: 2025-01-30 08:50 am

Ottawa West to Toronto

Trip Date: 2025-01-29 04:25 pm

Ottawa to Kingston

Your drivers sure love to tail gate big transport trucks and the vehicles. Not sure what the rush is.

Trip Date: 2025-01-28 03:50 pm

Ottawa to Toronto

The experience is great，the sign for station is very clear， and the staffs are friendly！

Trip Date: 2025-01-28 08:50 am

Kanata to Toronto

Love this service. I always get the same driver who does the 2:25 trip from Kanata to Toronto. He is a sweetheart. There was sanitizer and toilet paper in the bathroom which is always nice. My only feedback for this trip is to add a 10-15 min break halfway through the trip to get a drink or a snack/stretch my legs a bit. This particular trip I hadn't really gotten a chance to eat anything before I got on the bus, so I was pretty hungry. Though I should mention, the driver, being the sweetheart he is still let me quickly run into the gas station to get a snack, but I think that the break should be scheduled in. Other than that, A+!

Trip Date: 2025-01-28 02:25 pm

Peterborough to Scarborough

Excellent safe driver. The weather was snowing and the roads were not great I felt very safe with the driver. Wish drop off at Scarborough was not at far end of parking lot

Trip Date: 2025-01-28 05:35 pm

Ottawa to Toronto

Trip Date: 2025-01-26 02:00 pm

Ottawa to Toronto

Everything about this ride was good as expected, except when the bus was driving at high speeds there was a creaking sound coming from the right side of the bus. Thanks for the ride and opportunity to provide feedback.

Trip Date: 2025-01-26 04:00 pm

Ottawa to Toronto

The ride was in time, the driver communicated clearly and kindly, and the ride reached Toronto a bit earlier than expected.

Trip Date: 2025-01-24 08:50 am

Ottawa to Toronto

Great efficient ride

Trip Date: 2025-01-25 02:00 pm

Ottawa to Scarborough

Trip Date: 2025-01-25 04:00 pm

Ottawa to Scarborough

I would appreciate if the bus stops for a break in the middle of the trip and the driver announces the duration of the break. The trip I take back from Scarborough to Ottawa usually stops for a break in Kingston. Not sure why the Ottawa-Scarborough one does not.

Trip Date: 2025-01-24 02:00 pm

Ottawa to Scarborough

Thanks very much for your courteous and very efficient service.

Trip Date: 2025-01-24 08:50 am

Ottawa to Scarborough

Our trip from Ottawa to Toronto today was very pleasant, thanks to the helpful amd pleasant reception by our driver and his assistant. We decided shortly after that Rider Express would be our transportation vehicle of choice. Thank you.

Trip Date: 2025-01-24 08:50 am

Ottawa West to Toronto

Arrived at union station at 4:00pm, 1.5 hours behind the scheduled 2:30 arrival time. Driver took 3 rural detours off the 401 onto side streets that were not plowed. No announcements or explanations were given to passengers, no additional passengers were collected to explain the detours in Baltimore etc.

Trip Date: 2025-01-23 09:10 am

Ottawa West to Kingston

Trip Date: 2025-01-22 04:25 pm

Ottawa to Toronto

The bus left on time and the ride was good but the bus was way too warm. A few of us were fanning ourselves. The driver had the temperature at 26°C and when asked to turn it down a bit he reduced it to 25°C

Trip Date: 2025-01-20 11:00 am

Ottawa West to Kingston

Good experience

Trip Date: 2025-01-20 05:50 pm

Ottawa West to Toronto

Such a great ride! Clean bus, with outlets, on time and friendly service. Loved it

Trip Date: 2025-01-19 11:15 am

Ottawa to Whitby

It was good. Confortable seats and power was good. Of course I don’t expect world class wifi but it should still be usually to a degree. I’d definitely do this again.

Trip Date: 2025-01-19 08:50 am

Kingston to Toronto

Trip Date: 2025-01-19 01:30 pm

Belleville to Scarborough

Trip Date: 2025-01-05 12:00 pm

Ottawa to Whitby

Trip Date: 2025-01-18 04:00 pm

Ottawa to Toronto

Trip Date: 2025-01-17 03:50 pm

Ottawa West to Whitby

I've traveled with many other companies and none were as smooth as Rider Express. They were on time, even in a snow storm. The bus was incredibly clean. And something I really appreciated, was the "Rider Express" sign on the window if it wasn't already on the side of the bus! Especially if you're new to traveling, it can be daunting to get into random vehicles, but Rider Express was organized, timely, and even caring enough to announce stops and breaks! I've always been so lost before haha. I will definitely recommend them and will use again!

Trip Date: 2025-01-13 04:25 pm

Ottawa to Toronto

I had a very smooth ride with Rider Express. The Driver was very professional, operated the vehicle in the safest manner possible and was on time at both departure and arrival points. Based on my experience today, I will certainly recommend Rider Express to anyone that I know.

Trip Date: 2025-01-15 08:50 am

Ottawa to Toronto

Trip Date: 2025-01-15 03:50 pm

Kingston to Scarborough

Keep up the excellent customer service.

Trip Date: 2025-01-05 01:30 pm

Ottawa to Toronto

Fast and comfortable trip.. We left on time and arrived in 5h10minutes so 30 minutes ahead of schedule. I had to continue on to Burlington and managed to catch the 7.17 Lakeshore West Go train after leaving Ottawa at 2pm! What is the policy on rest stops? On the way to Ottawa the driver stopped for about 15 minutes in Kingston but on the way back to Toronto on Highway 7 (for most of the way), the driver chose not to do a stop other than to pick up and drop off passengers. Perhaps you should advertise in advance that some trips will not have any rest stops.

Trip Date: 2025-01-14 02:00 pm

Belleville to Toronto

Trip Date: 2025-01-14 12:00 pm

Ottawa to Peterborough

Excellent driver, service. On time. Felt safe despite weather

Trip Date: 2025-01-14 02:00 pm

Ottawa West to Toronto

Amazing experience pretty much comfortable journey highly recommend to people who are looking to travel at economical cost.

Trip Date: 2025-01-14 04:25 pm

Ottawa West to Kingston

Our driver was excellent and he made good time, especially considering the winter weather advisory. I always appreciate that your buses have seatbelts. It may not be possible, but being able to track the location of the bus if it was running late would be a very helpful feature. Alternatively, a text notification would work as well.

Trip Date: 2025-01-13 04:25 pm

Ottawa to Scarborough

Trip Date: 2025-01-10 02:00 pm

Kanata to Scarborough

Trip Date: 2025-01-12 02:25 pm

Ottawa to Scarborough

The ride was smoth and comfortable and arrived on time

Trip Date: 2025-01-13 02:00 pm

Ottawa to Kingston

Friendly service as always, nice smooth ride. Thanks again.

Trip Date: 2025-01-12 04:00 pm

Ottawa to Whitby

Driver was nice and efficient, drive was very safe. Overall great experience.

Trip Date: 2025-01-12 04:00 pm

Ottawa to Toronto

It was wonderful, amzaing driver.

Trip Date: 2025-01-12 08:50 am

Belleville to Whitby

I had a great experience using Rider Express today! The driver was so friendly and the bus arrived promptly :)

Trip Date: 2025-01-11 12:00 pm

Kingston to Toronto

Trip Date: 2025-01-10 01:30 pm

Ottawa to Toronto

Bus left Ottawa and arrived in Toronto both a little late. The driver had a headset on and was making personal phone calls the majority of the trip, speaking very loudly which made it difficult to rest. The temperature inside the bus was also so hot that it became so uncomfortable for the nearly 6 hours there. The only real positive was that the bus arrived decently clean.

Trip Date: 2025-01-10 02:00 pm

Ottawa to Toronto

Great smooth ride. Arrived around 30 minutes earlier than expected.

Trip Date: 2024-12-27 05:30 pm

Ottawa to Scarborough

Reliable service. Convenient ride. Arrived on time.

Trip Date: 2025-01-08 02:00 pm

Ottawa to Peterborough

Courteous driver. On time pick up and arrival. Comfortable bus. Great price. Convenient pick up and drop off locations.

Trip Date: 2025-01-07 02:00 pm

Ottawa to Toronto

Great experience. On time, friendly driver. Stress-free trip.

Trip Date: 2024-12-06 03:50 pm

Ottawa to Toronto

Great experience. Safe driving, reliable. This is why I always choose rider express first.

Trip Date: 2024-12-17 05:30 pm

Ottawa to Peterborough

Clean new bus. Fast and quiet. I just wish the drop off in Peterborough was more central though it is still a good spot.

Trip Date: 2025-01-06 02:00 pm

Ottawa to Scarborough

We had a little delay starting but after the break in Kingston we heard that there was a tire issue. We had to go to a tire shop to get it fixed. This delay got us to our destination an hour later. The driver was remarkable:cool, calm and collected. Kudos to him for getting us to our destination safely. Buses need to go through a maintenanfe check before being sent on the road

Trip Date: 2025-01-06 11:00 am

Ottawa West to Toronto

Trip Date: 2025-01-06 05:50 pm

Carleton Place to Toronto

Friendly driver and I appreciate the full hand sanitizer in the bathroom. I liked that this particular trip didn’t stop too often and arrived early. The lights above the seats didn’t turn on:(

Trip Date: 2025-01-06 02:55 pm

Kingston to Toronto

There was no toilet paper, which was especially unfortunate since the toilet seat was covered in liquid/water/?

Trip Date: 2025-01-05 06:00 pm

Ottawa West to Toronto

The bus arrived on time. The driver was friendly and pleasant. Most of all the toilet was clean and fully stocked.

Trip Date: 2025-01-05 05:50 pm

Ottawa to Toronto

Very good. Only note is that the bus was way too hot. I was getting so overheated I had to take off my boots.

Trip Date: 2025-01-04 11:00 am

Ottawa to Toronto

On time Smooth driving Wifi provided

Trip Date: 2024-12-29 11:00 am

Kingston to Toronto

Trip went, well! Driver handled bus with confidence! No heavy braking & didn’t touch any rumble strips!

Trip Date: 2025-01-04 01:30 pm

Ottawa to Toronto

Bus is clean, leather seats, on time, driver is respectful. First time user of rider express, very impressed. To get a good seat, board from st. Laurent when going from Ottawa to Toronto. 😉

Trip Date: 2025-01-04 04:00 pm

Ottawa to Scarborough

My bus was already at the station when I arrived waiting for the passengers and we arrived at the exact arriving time. The driver is kind and patient always doing head count to ensure that his passenger is complete and he assisted us with our luggages. For the bus itself it is spacious and clean. 5/5 for the driver and the bus, Highly recommended

Trip Date: 2025-01-03 11:00 am

Ottawa to Toronto

Trip Date: 2025-01-02 08:50 am

Kanata to Toronto

Trip Date: 2025-01-02 02:25 pm

Ottawa to Madoc

I love the driver I had today, he is always extremely friendly and polite and he remembers me from previous trips. He is an excellent driver and provides wonderful service.

Trip Date: 2025-01-02 02:00 pm

Ottawa to Toronto

Trip Date: 2025-01-02 11:00 am

Ottawa to Toronto

Trip Date: 2025-01-02 11:00 am

Ottawa to Toronto

Trip Date: 2025-01-02 11:00 am

Ottawa to Scarborough

Trip Date: 2024-12-29 11:00 am

Ottawa to Belleville

On time as promised, great service, clean bus, and the fair is very competitive and affordable. Thank you

Trip Date: 2025-01-01 03:50 pm

Ottawa to Peterborough

Good trip. Driver stopped for small break. Now retuning to ottawa with rider express. This driver did not stop for any break. Would appreciate a small stop when travelling suck long distance

Trip Date: 2024-12-20 02:00 pm

Belleville to Toronto

Smooth operation all around from ticket purchase, bus boarding and the ride itself. Even arrived a little early at destination

Trip Date: 2025-01-01 12:00 pm

Ottawa to Toronto

I travel with rider express from Toronto to Ottawa on December 28th and because I was totally satisfied, I came back to Toronto on December 31 with the same company. Amazing and kind drivers, they drove safe and silently. They talked only when it was necessary. Clean and spaced buses. Good Wifi. And the most important, they came 10 and 15 minutes before so that we could leave on time. If not, my brother and I would have missed the train for Barrie at union station yesterday. I totally recommend the company. I've become one of its faithful client for sure.

Trip Date: 2024-12-31 02:00 pm

Ottawa West to Toronto

Trip Date: 2024-12-31 04:25 pm

Kanata to Scarborough

Trip Date: 2024-12-31 02:25 pm

Ottawa to Toronto

Amazing Trip! Left on time, the driver was excellent and I felt very safe.

Trip Date: 2024-12-24 08:50 am

Ottawa to Toronto

Great trip. Everything went smoothly. No complaints at all.

Trip Date: 2024-12-20 08:50 am

Ottawa West to Toronto

Bus was clean, on time, and comfortable. Highly recommend for the Ottawa-Toronto route.

Trip Date: 2024-12-30 11:15 am

Ottawa to Toronto

Thank you very much for the comfortable buses! It is always a pleasure to deal with you.

Trip Date: 2024-12-30 03:50 pm

Kingston to Toronto

The driver was super kind and thoughtful. Very smooth ride. 10/10 would ride again!

Trip Date: 2024-12-29 06:00 pm

Ottawa to Toronto

Trip Date: 2024-12-29 08:50 am

Kingston to Scarborough

On time and safe. Thank you.

Trip Date: 2024-12-29 01:30 pm

Ottawa to Peterborough

Very efficient, comfortable ride. Too bad toilet wasn't put in a better place! Like halfway down bus like English coaches. With emergency door halfway down Was a very unsafe toilet trip!

Trip Date: 2024-12-29 02:00 pm

Ottawa to Scarborough

Good service. On time 👍👌

Trip Date: 2024-12-29 04:00 pm

Ottawa to Toronto

Just perfect! Safe driving, clean bus. I didn't feel the distance. Keep on the good work.

Trip Date: 2024-12-28 02:00 pm

Ottawa to Toronto

I generally dislike traveling at night by road. But I must admit that I am impressed by the professionalism of your Company and gentleness of your driver's especially the one who drove us yesterday. He was gentle, patient, with a safe driving attitude. On the other hand, the bus was clean and tidy. The Wi-Fi worked properly. I will strongly recommend your company services to my friends. I wish you all a safe and best wishes 2025.

Trip Date: 2024-12-28 02:00 pm

Ottawa to Toronto

Need water or coffee cup holders on the buses to avoid spills

Trip Date: 2024-12-28 04:00 pm

Ottawa to Peterborough

The rider express bus is great, the drivers are always friendly and helpful and get us to our destination safely and on time, although rarely there are delays but it's been a rare occurrence. I'm hoping one day you will add more runs during the day to and from Ottawa so we have more options for when we need to travel.

Trip Date: 2024-12-27 02:00 pm

Ottawa to Toronto

Trip Date: 2024-12-28 02:00 pm

Ottawa to Scarborough

Trip Date: 2024-12-28 08:50 am

Ottawa West to Toronto

The bus was delayed to the pick up point by 20 mins. There were no tracking system and no contact number of the driver to check the status. It was raining and everyone waited in the open area. But, except that the ride and the driver were pleasant.

Trip Date: 2024-12-28 11:15 am

Ottawa West to Kingston

The bus should have a closed shelter where people can wait out in the cold and rain. Rest was an overall good experience. Thanks

Trip Date: 2024-12-24 09:10 am

Kingston to Toronto

Trip Date: 2024-12-27 01:30 pm

Ottawa to Toronto

It was very hot in the back, a lady had to go ask to turn the fans on. Even with those fans it was still quite roasting. The leg space feels quite small for adult males. We were late, but that seemed due to traffic. The overhead bins were very helpful, and the workers were very respectful of the luggage.

Trip Date: 2024-12-27 11:00 am

Ottawa to Kingston

Trip Date: 2024-12-02 11:00 am

Ottawa West to Scarborough

Thank you for helping out with my tickets after I missed my scheduled bus due to the bad weather.

Trip Date: 2024-12-26 04:25 pm

Ottawa to Toronto

the going trip was good and on time. satisfied

Trip Date: 2024-12-20 11:00 am

Ottawa to Kingston

It's nice I can make last minute adjustments to my trip.

Trip Date: 2024-12-23 03:50 pm

Ottawa to Toronto

I had a very pleasant trip. The bus was clean and the seat was confortable. My trip to Toronto was smoothly and its arrived at my destination 22 minutes earlier. I will definitely ride with Rider Express again!

Trip Date: 2024-12-22 05:30 pm

Ottawa to Toronto

I had a very pleasant trip. The bus was clean and the seat was confortable. My trip to Toronto was smoothly and its arrived at my destination 22 minutes earlier. I will definitely ride with Rider Express again!

Trip Date: 2024-12-22 05:30 pm

Ottawa to Toronto

Good bus service

Trip Date: 2024-12-25 02:00 pm

Ottawa to Scarborough

Driver was on time, he drove safe, he is polite and Professional. The bus was clean and equipped with power outlet, garbage bag etc. I am very satisfied with my ride. Tha k you R EX.

Trip Date: 2024-12-24 05:30 pm

Ottawa to Kingston

Trip Date: 2024-12-24 05:30 pm

Ottawa to Toronto

It was amazing. The bus was very clean It was punctual at the leaving and dropping time. The bus driver was very polite It was a great experience. I highly recommend traveling with Rider express

Trip Date: 2024-12-24 08:50 am

Ottawa to Toronto

Please start some travel points program for frequent travelers, thank you!

Trip Date: 2024-12-24 05:30 pm

Ottawa to Toronto

Trip Date: 2024-12-23 08:50 am

Ottawa to Toronto

The bus was later for 20 minutes and we were waiting in the cold under the snow.

Trip Date: 2024-12-23 11:00 am

Kanata to Peterborough

Great service to Peterborough

Trip Date: 2024-12-23 02:25 pm

Ottawa West to Toronto

Trip Date: 2024-12-22 09:05 am

Ottawa to Toronto

Clean bus and great staff, it was a good experience.

Trip Date: 2024-12-22 08:50 am

Ottawa to Toronto

I appreciate being on time and departing as notified. Travel cost is reasonable but at times adult and seniors charge is same. To encourage seniors to travel more, I suggest price reduction if acceptable to you. Last time, I tried to travel to Montreal, to no avail from you. Any problem? overall, wish you success. a

Trip Date: 2024-12-22 08:50 am

Ottawa West to Scarborough

Trip Date: 2024-12-21 04:15 pm

Ottawa to Toronto

Tank you.

Trip Date: 2024-12-21 08:50 am

Ottawa to Pearson Airport

I took the 12 AM bus from Ottawa to the airport. I was worried about potential delays or cancellations, but fortunately, the trip went as scheduled. I arrived at the airport right on time at 6 AM. The only downside was the waiting time. The ticket advised arriving at the bus stop at least 15 minutes early, so I showed up 30 minutes in advance. However, the bus didn’t arrive until exactly 12 AM. It was freezing while I waited. If you’re planning to take the same trip, don’t arrive too early – 10 minutes is enough!

Trip Date: 2024-12-20 11:59 pm

Ottawa West to Toronto

Amazing driver. Thank you .

Trip Date: 2024-12-20 09:10 am

Ottawa West to Toronto

Bus a touch late for pickup time, but well within acceptable margin. Driver got everyone onboard quickly and without fuss, and got us to Toronto in good time. The seat was comfortable, the wireless signal useful (albeit rather slow -- due to the full load of passengers using it?). I'd be happy to use the service again.

Trip Date: 2024-12-19 09:10 am

Ottawa to Belleville

Mostly fine but there was some crumbs on the floor and side

Trip Date: 2024-12-19 03:50 pm

Ottawa to Peterborough

I'm pretty sure I've had the same driver before and he's great. Glad you guys are busy and running the route a lot. Hope to see more times in the future. Ottawa traffic is so bad now, might have to adjust the trip time unfortunately (Not Rider's fault!)

Trip Date: 2024-12-19 02:00 pm

Ottawa West to Toronto

Sunday Dec 15 Rider Express 9:05am Ottawa West (IKEA) to Toronto. Ben was our driver and was excellent. Our bus broke down and he got us to a plaza in Belleville. He never lost patience with passengers’ questions and treated each person’s concerns with respect. Ben communicated updates to passengers whenever he had them. He was able to have 2 buses stop at our location and ensured the passengers with the most critical needs (flights, family members in hospital, etc) were on the first bus. I was sitting near Ben when he radioed Rider Express to hear him propose options for getting a bus back to Ottawa for the morning schedule. His initiative was impressive after hours of managing the bus breakdown and passenger transfers. Ben represented the Rider Express company well with his professionalism. I hope provision for a hotel stopover is considered for days that incur such long hours on the road. Staff like Ben are a great investment.

Trip Date: 2024-12-15 09:05 am

Ottawa to Toronto

Very good, your employees provided a good service.

Trip Date: 2024-12-18 05:30 pm

Ottawa to Kingston

Trip Date: 2024-12-18 03:50 pm

Ottawa to Toronto

Trip Date: 2024-12-18 08:50 am

Ottawa to Toronto

Trip Date: 2024-12-18 08:50 am

Ottawa to Toronto

I have been travelling back and forth with every company available and rideshare, train or bus Rider express is the most comfortable and clean service with professionnal drivers, great ticket booth customer service and time wise always is the best Thank you rider express Team

Trip Date: 2024-12-16 11:59 pm

Ottawa to Toronto

Trip Date: 2024-12-17 08:50 am

Ottawa West to Scarborough

It was a pleasure riding in the rider express. Was comfortable & everything went well. Going to ottawa ride was canceled of mechanical issues. But was able to take the next bus. It was inconvenient, but they reimbursed with a one way voucher to ottawa. Which I didn't expect. Thanks customer service.

Trip Date: 2024-12-17 11:15 am

Ottawa West to Toronto

Amazing service

Trip Date: 2024-12-16 12:30 am

Ottawa to Toronto

Excelente servicio. Muy cómodo y el staff muy amable.

Trip Date: 2024-12-15 02:00 pm

Ottawa to Whitby

I am a repeat traveller. I love the experience. On time. Great hospitality by the bus operator. Very neat seats.

Trip Date: 2024-12-14 08:50 am

Ottawa to Toronto

1) WiFi did not work 2) Luggage area has a white dust that sicked to suitcases. Driver prob aware of it but didn't do anything protect passengers luggage. Rider Express could have given large garbage bags to cover luggage before pushing it inside 3) Driver said use headphones despite fewer passengers but did not provide headphone 4) The taxi driver didn't know how to drop us at the Ottawa location. He went around in loops. Your company needs to post signs at the Mall entrance and provide more instructions on your web. It was terrible and made us panic. 5) For the break stop, some instructions on what shops are there would have helped us. Luckily driver went to the Tims inside Circle K and we followed him

Trip Date: 2024-12-07 08:50 am

Ottawa to Scarborough

Nice and clean service, driver and the helper were too nice and extremely helpful

Trip Date: 2024-12-13 05:30 pm

Ottawa to Toronto

The bus was on time and arrived early at union Station. The bus was also clean. Thank you for the pleasant journey.

Trip Date: 2024-12-10 08:50 am

Ottawa West to Scarborough

Bus was a bit late due to weather but made great time afterwards

Trip Date: 2024-12-10 09:10 am

Ottawa to Scarborough

Bus driver was very friendly and courteous. Bus was clean and had outlets to charge my laptop and phone. I felt safe even though it was snowing a lot right before we left.

Trip Date: 2024-12-09 03:50 pm

Ottawa West to Scarborough

Driver was excellent

Trip Date: 2024-12-08 04:15 pm

Ottawa to Belleville

Trip Date: 2024-12-08 04:00 pm

Kanata to Toronto

Trip Date: 2024-12-08 02:25 pm

Ottawa to Toronto

Wonderful trip from start to finish. 😊 I’ve been riding with Rider Express multiple times with confidence. My suggestion for all coach bus drivers is to help riders load their belongings onto the coach bus prior to seating. This gesture would be greatly appreciated 💛

Trip Date: 2024-12-07 02:00 pm

Ottawa to Peterborough

The weather outside was frightful, but our driver was so delightful. We arrived at our destination in tact. It's a fact, it's a fact it's a fact!

Trip Date: 2024-12-07 02:00 pm

Perth to Toronto

Excellent driver. The only critism would be that the door to the toilet would not stay closed when bus was in motion. However, this could be a common issue on busses as I have been on other busses with the same issue.

Trip Date: 2024-12-06 03:25 pm

Ottawa to Toronto

My first trip with Rider Express. Bus was clean,arrived on time and very reasonable price. Overall good experience.

Trip Date: 2024-12-02 11:00 am

Ottawa West to Toronto

My bus trip from Ottawa to Toronto was enjoyable. Stress free and quiet ride. Thank you. Will book again and recommend Rider Express to my family and friends.

Trip Date: 2024-12-02 09:10 am

Kingston to Toronto

amazing driver and nice experience

Trip Date: 2024-12-04 06:15 pm

Kingston to Toronto

amazing experience

Trip Date: 2024-12-04 06:15 pm

Ottawa to Toronto

Trip Date: 2024-12-05 11:00 am

Ottawa West to Belleville

Trip Date: 2024-12-05 09:10 am

Ottawa West to Toronto

Very nice bus,,,

Trip Date: 2024-12-05 11:15 am

Ottawa to Toronto

It's very good service. Hopefully your company business is going well.

Trip Date: 2024-12-04 03:50 pm

Ottawa to Toronto

Great service!!! Free baggage, punctual, and multiple stops. Will definitely ride again!

Trip Date: 2024-12-04 02:00 pm

Ottawa to Peterborough

Pleasant driver.

Trip Date: 2024-12-03 02:00 pm

Ottawa to Peterborough

Pleasant driver.

Trip Date: 2024-12-03 02:00 pm

Kingston to Whitby

Great transportation

Trip Date: 2024-12-03 11:15 am

Carleton Place to Toronto

Driver was great and I liked that the bus wasn’t full. On time pickup which was great. The washroom was running low on toilet paper, and was out of hand sanitizer. The little change of making sure there is hand sanitizer would go a long way in improving comfort.

Trip Date: 2024-12-02 02:55 pm

Belleville to Toronto

This is at least my 10th time if not more travelling with Rider Express. Each and every experience has been amazing. Drivers are always kind, attentive and patient, Bus aisles, seating and restrooms are always spotlessly clean. Seating, climate and lighting are always comfortable. This is the only transit company that continuously offers affordable and cheap prices, providing me the opportunity to see my family much more often than I thought possible. I recommend Rider Express to every single person I discuss public and affordable transit to.

Trip Date: 2024-12-01 12:00 pm

Ottawa to Whitby

Great service, ride on time, clean bus. Thanks

Trip Date: 2024-12-01 02:00 pm

Ottawa to Toronto

I was worried I wouldn't be able to make my connecting bus, but I was wrong. my bus driver was so efficient that I even arrived early, and he was an excellent driver. I'm thoroughly impressed. sir, thank you for making my bus ride shorter!

Trip Date: 2024-11-28 08:50 am

Ottawa to Scarborough

Trip Date: 2024-11-30 02:00 pm

Ottawa to Scarborough

Trip Date: 2024-11-30 02:00 pm

Ottawa West to Whitby

Very professional driver. Very kind to my kids and that’s always appreciated. He was on time. Bus was clean and seats were leather which was a pleasant surprise for sanitary purposes. Toilets were clean. Plugs available.

Trip Date: 2024-11-29 09:10 am

Ottawa to Toronto

We were almost an hour late - this was in part due to heavy Black Friday traffic near Toronto but I don’t think that was the full reason. Also I didn’t realize the route I chose made so many random stops - it would have been nice to make this clear on the website.

Trip Date: 2024-11-29 02:00 pm

Ottawa to Toronto

They didn’t e-mail me the ticket. I was lucky i took a screenshot of the ticket

Trip Date: 2024-11-29 11:00 am

Ottawa to Toronto

Excellent experience with a competent and professional driver.

Trip Date: 2024-11-29 08:50 am

Kanata to Peterborough

Trip Date: 2024-11-26 02:25 pm

Ottawa West to Belleville

Good all around

Trip Date: 2024-11-28 09:10 am

Ottawa West to Toronto

Bus was in time, Driver courteous send helpful. I have mobility problems and driver ensured I could sit in one of the front seats and also helped to store my suitcase. In spite of rain the ride was good and arrival in Toronto as predicted. Latch on toilet not easy. I could not open door once inside and had to bang to get another passenger to open the door .

Trip Date: 2024-11-28 09:10 am

Ottawa West to Scarborough

Perfect

Trip Date: 2024-11-27 04:25 pm

Ottawa to Toronto

I really appreciate that the driver helped load my luggage in the under carriage. There was room for improvement in that there was no audible or visual (monitors where not on) notification of the stops. If a passenger had fallen asleep or was unfamiliar with the area they could miss their stop.

Trip Date: 2024-11-23 02:00 pm

Ottawa to Scarborough

Trip Date: 2024-11-22 08:50 am

Ottawa to Scarborough

Trip Date: 2024-11-22 08:50 am

Ottawa West to Toronto

This bus ride was a bit below my usual expectations, as I have been used to very friendly drivers. It dies make a difference when there is a bit of human communication beyond the announcement of the stop only. The comfort in the bus was less, very cramped space. These type of buses may be better for a not fully booked ride. I prefer your other buses. I arrived tired at my destination as a result.

Trip Date: 2024-11-22 09:10 am

Belleville to Toronto

Driver recognized me and promptly checked my name on his boarding app, drive was comfortable and driver professional and courteous.

Trip Date: 2024-11-24 06:40 pm

Ottawa to Belleville

I have used your services before, and my granddaughters have too. Very convenient locations, the driver today was very kind, helped me with my bags and going down the stairs. Somebody drove me from Orleans to the bus pick up location, and there was a lot of traffic and construction, I was afraid I would miss the bus, is there a way to notify the driver, in the future if someone is a couple minutes late? Thank you

Trip Date: 2024-11-25 08:50 am

Ottawa to Scarborough

Another great experience with Rider Express ! The driver today is super friendly and helpful, he greeted and helped every passenger place the luggage properly when we got on the bus and also helped us to take the luggage out when we arrived the destinations. He drove smoothly and safely, which made my 4.5 hr trip from Ottawa to Toronto very comfortable and didn’t seem long at all. I appreciate his service very much, and for sure I will ride with Rider Express again!

Trip Date: 2024-11-24 05:30 pm

Belleville to Scarborough

Truly an AWESOME RIDE😊A VERY HELPFUL and KIND DRIVER. Thank you.

Trip Date: 2024-11-23 12:00 pm

Ottawa to Whitby

My favourite bus company to travel between Ottawa and the GTA. Most convenient times and prices and consistent quality of service.

Trip Date: 2024-11-21 03:50 pm

Ottawa West to Toronto

No complaints, great ride

Trip Date: 2024-11-13 09:10 am

Ottawa West to Belleville

Good all around.

Trip Date: 2024-11-21 09:10 am

Ottawa to Toronto

the bus was very clean! On time, as usual, a reliable service. the bus driver was efficient and very polite! overall great service

Trip Date: 2024-11-21 08:50 am

Ottawa to Toronto

Great driver! Didn't know we weren't doing stop in Kingston but it was fine b/c we arrived at Union earlier than expected!

Trip Date: 2024-11-21 02:00 pm

Ottawa to Scarborough

Trip Date: 2024-11-20 02:00 pm

Ottawa West to Toronto

👍👍👍

Trip Date: 2024-11-19 04:25 pm

Ottawa to Toronto

I love riding with riders express

Trip Date: 2024-11-18 11:00 am

Ottawa West to Scarborough

Great driver. On time smooth ride.

Trip Date: 2024-11-18 11:15 am

Ottawa to Toronto

Trip Date: 2024-11-17 05:30 pm

Ottawa to Peterborough

I always book through rider express. I really like traveling with rider express very neat and clean bus. Normally the bus will reach on time but today it almost late by 1 hour.

Trip Date: 2024-11-17 02:00 pm

Ottawa to Toronto

Trip Date: 2024-11-17 04:00 pm

Ottawa to Toronto

Excellent trip 👌.. On time arrival...

Trip Date: 2024-11-16 08:50 am

Ottawa West to Scarborough

The bus was on time and clean, the ride was smooth and comfortable. The operator was well groomed, very courteous and very professional. I will be riding this bus again. Thank you!

Trip Date: 2024-11-16 09:05 am

Ottawa West to Toronto

Very good service . Give 4 because of the delay. Delay cause by the accident on the 401. Nothing to do with the rider express.

Trip Date: 2024-11-14 11:15 am

Kingston to Toronto

it was great, expect there was no hand sanitizer in the bathroom, always good service though from rider express

Trip Date: 2024-11-10 11:15 am

Ottawa West to Toronto

The driver is very friendly and responsible!

Trip Date: 2024-11-09 09:05 am

Ottawa to Whitby

Perfect travel service. Clean buses. Professional and excellent drivers. I have one suggestion regarding the online booking. I have difficulties when I try to book return tickets online (the dates are messed up sometimes when I move to the next page), and my account information are not populated automatically. Although I login with my account credentials, every time I have to refill all my information again. It would be great if you can make the booking system easier. Thanks.

Trip Date: 2024-11-11 03:50 pm

Kingston to Toronto

Excellent coustomer service always on time and reliable reasonable price will use service again and again 👍

Trip Date: 2024-11-01 11:15 am

Ottawa to Scarborough

Punctual, comfortable

Trip Date: 2024-11-08 03:50 pm

Ottawa to Toronto

Trip Date: 2024-11-08 11:59 pm

Ottawa to Toronto

As always excellent customer service. Seating very comfortable, the driver very polite and pleasant. Wifi on the bus. And safe travels to and from Ottawa.

Trip Date: 2024-11-10 02:00 pm

Ottawa to Peterborough

Not sure what your policy is but the driver spent most of the ride on the phone.

Trip Date: 2024-11-11 02:00 pm

Ottawa to Toronto

Excelente

Trip Date: 2024-11-11 11:00 am

Kanata to Scarborough

The journey was fairly comfortable. Despite of weather condition and other odds, time schedule was well maintained. There is no provision for senior citizen discount nor frequent traveler reward. At least, I could not find it. Would appreciate if these rewards are considered.

Trip Date: 2024-11-10 02:25 pm

Kanata to Scarborough

The journey was fairly comfortable. Despite of weather condition and other odds, time schedule was well maintained. There is no provision for senior citizen discount nor frequent traveler reward. At least, I could not find it. Would appreciate if these rewards are considered.

Trip Date: 2024-11-10 02:25 pm

Ottawa to Peterborough

Very good

Trip Date: 2024-11-10 02:00 pm

Ottawa to Scarborough

Trip Date: 2024-11-10 04:00 pm

Ottawa West to Scarborough

Driver was very professional and helpful.

Trip Date: 2024-11-09 09:05 am

Kanata to Toronto

I gave that score as the bus ride itself was good, but sorry the driver unprofessional in his dress, appearance and was very disconnected to everyone around him…I travel with Rider Express regularly and usually experience the drivers to be courteous, dressed well, helpful, and aware of what’s going on around them….maybe some guidance and training would help him in this area…

Trip Date: 2024-11-09 02:25 pm

Ottawa to Toronto

Trip Date: 2024-11-08 08:50 am

Ottawa West to Belleville

Good trip all around.

Trip Date: 2024-11-07 09:10 am

Ottawa to Scarborough

Departed on time, driver was courteous and ride was smooth. Great experience. Thank you!

Trip Date: 2024-11-07 02:00 pm

Ottawa to Toronto

Bus left 20 minutes and we were not notified when it would arrive at the stop when it was late

Trip Date: 2024-11-07 05:30 pm

Ottawa West to Kingston

Trip Date: 2024-11-07 11:15 am

Ottawa to Whitby

Trip Date: 2024-11-06 08:50 am

Ottawa to Toronto

Reliable. Timely. I appreciate the rest stops. The only thing i was missing was a table! Would recommend.

Trip Date: 2024-11-06 08:50 am

Ottawa to Scarborough

I had a pleasant drive! Driving was very good and smooth.

Trip Date: 2024-11-05 02:00 pm

Ottawa to Toronto

We used Rider Express to go to Ottawa and back. Thank you so much, everything was good! Hope to travel with you again soon. The drivers are helpful and polite. The buses are big and comfortable. Thank you❤️❤️❤️❤️

Trip Date: 2024-11-04 11:00 am

Ottawa to Kingston

I love the comfy seats on board the bus during my trip. The backrest was just right.

Trip Date: 2024-11-03 04:00 pm

Belleville to Toronto

Clean, professional and courteous driver, always my first choice when traveling to my destinations.

Trip Date: 2024-11-03 06:40 pm

Ottawa to Toronto

Smooth trip, fast and reliable. Arrived ahead of schedule

Trip Date: 2024-11-03 08:50 am

Ottawa to Scarborough

Bus is neat and clean, driver is friendly and very helpful. He carried & organized luggage for passengers and explained routes information patiently. It was a very good experience with Rider Express. Thank you for your great service, I will ride again for sure.

Trip Date: 2024-11-02 02:00 pm

Ottawa to Scarborough

Punctual on time . Friendly staff. Comfortable seats. Clean and well maintained.

Trip Date: 2024-11-02 08:50 am

Ottawa to Toronto

It's better to fill gas before boarding. Not did it in the midway. Others are fine.

Trip Date: 2024-11-01 03:50 pm

Ottawa to Toronto

Thanks for the ride.

Trip Date: 2024-11-01 11:00 am

Belleville to Toronto

Kind and helpful bus drivers thank you

Trip Date: 2024-11-01 12:00 pm

Ottawa to Toronto

Very clean bus Comfortables coaches Excellent WIFI But the driver was fast and brakes strongly, not to much satisfied from his way of driving!!!

Trip Date: 2024-11-01 02:00 pm

Ottawa to Toronto

Trip Date: 2024-10-27 08:50 am

Ottawa to Scarborough

Company should look into changing their refund policy. The service and travel experience is amazing every time I travel. However, there are certain unforeseen circumstances where passengers are unable to make it on time at the pick up location. Especially due to unexpected traffic. Wish I could request a refund as I couldn't make it to the location today.

Trip Date: 2024-10-31 03:50 pm

Ottawa West to Toronto

Amazing experience

Trip Date: 2024-10-30 09:10 am

Kanata to Toronto

Great value for money

Trip Date: 2024-10-29 02:25 pm

Kanata to Toronto

Great comfortable ride

Trip Date: 2024-10-29 02:25 pm

Ottawa to Kingston

Trip Date: 2024-10-20 05:30 pm

Ottawa West to Scarborough

The journey was really good and specially the driver. He was just awesome.

Trip Date: 2024-10-15 04:25 pm

Ottawa West to Scarborough

Trip Date: 2024-10-28 04:25 pm

Kingston to Toronto

Quick, smooth ride. Seats were a bit cramped but overall a clean bus and seats were leather.

Trip Date: 2024-10-27 07:40 pm

Kingston to Whitby

Driver was friendly, and a comfortable ride.

Trip Date: 2024-10-27 11:15 am

Ottawa to Peterborough

Very late on the time we arrived but was a good trip

Trip Date: 2024-10-26 02:00 pm

Kingston to Scarborough

great ride, came and arrived on time, comfortable seats

Trip Date: 2024-10-27 07:40 pm

Ottawa to Whitby

I was glad to see that you had a bathroom. Need to have a way to wash your hands. Thank you for waiting until 2 pm before leaving. If you left early I would have missed my bus. I appreciate it.

Trip Date: 2024-10-27 02:00 pm

Kingston to Scarborough

I’m 17 and travelled to Kingston to visit my cousins at Queens for the weekend. Was an easy and comfortable trip. I used wifi and slept. A small sign at pick-up Location would have made me relax a bit more as I was nervous travelling by myself. I think I could have had a student rate as I’m not yet 18, maybe I’m wrong?

Trip Date: 2024-10-27 01:30 pm

Peterborough to Scarborough

Bus was late but everything else was good

Trip Date: 2024-10-27 05:35 pm

Ottawa to Peterborough

Trip Date: 2024-10-27 02:00 pm

Ottawa to Whitby

Bus is very clean and the ride was pleasant

Trip Date: 2024-10-26 04:00 pm

Ottawa to Toronto

The bus timings are perfect . I travel often with Rider Express and the buses are clean and the staff is good. I would love to travel again with Rider express.

Trip Date: 2024-10-26 08:50 am

Ottawa to Toronto

I think Rider express has gotten a low of bad rep but my experience has been totally different. The driver for my route Ottawa to Toronto was great. He drove safely and was helpful in loading luggages. I had used F***b** coming and was told no break from Toronto to Ottawa. I was so happy rider express had a 15 minutes break because imagine 6 hours no break. The bus was neat same with the Toilet. Shout out to the driver - Ottawa to Toronto 4pm

Trip Date: 2024-10-26 04:00 pm

Ottawa West to Toronto

Thank you for your effort. It was very good experience taking bus. Driver was very kind and nice person! And then they who changed my ticket were very kind too !! Have a nice weekends ! ! 😊😊

Trip Date: 2024-10-25 04:25 pm

Ottawa to Toronto

Trip Date: 2024-10-25 05:30 pm

Marmora to Peterborough

Wow i amsooooo hapy with the bus/servixe iam beyond olease at how the deiver ride and comfort and clean bus to take me to peterborough Please dotnstop the excellent service For people like me who needed it I am Very happyall Around great great bus and service Thankyoumbev

Trip Date: 2024-10-24 04:45 pm

Ottawa West to Toronto

Trip Date: 2024-10-24 09:10 am

Ottawa to Toronto

Wonderful rider and we booked ticket at the last moment, we are thankful we got toronto on time. I really appreciate it.

Trip Date: 2024-10-24 02:00 pm

Ottawa West to Belleville

Pretty good. Clean bus, on time, smooth ride. Driver could be friendlier.

Trip Date: 2024-10-24 09:10 am

Ottawa to Scarborough

The bus schedule was delayed for more than 1 hour and a half to arrive to Toronto. Aside from that overall great trip and recommended if going between Ottawa and Toronto

Trip Date: 2024-10-23 02:00 pm

Ottawa to Toronto

Very good service

Trip Date: 2024-10-23 03:50 pm

Marmora to Whitby

Just want to say Thank you for this service, stopping in Marmora, makes it convenient for a lot of people, including myself. The driver was on time and the bus is clean. Just a quick question: the first time I took the bus in Sept, the bus rate for one way was around $33.00 plus tax. This time was $16.66 plus tax. Of course, I like the lower rate, but I just don’t what’s the difference in the way I booked, if the ride stops are exactly the same and the same time? Thank you.

Trip Date: 2024-10-22 04:45 pm

Ottawa to Scarborough

The driver was absolutely excellent, kind and helpful to each customer. When I spilled my tea , he quickly cleaned it up and didn’t seem upset at all by my mess. He gets 5 stars However I have used rider express before and the bus was very clean. On Oct 22, it had not been clean at all. The seats had crumbs and other dust on them as did the floor. To clean this by vacuuming would have taken ten minutes. I would consider not taking this bus because of the lack of cleanliness

Trip Date: 2024-10-22 02:00 pm

Belleville to Toronto

Bus was delayed only 10 minutes, acceptable, the driver was courteous and the ride was smooth. It was nice to have a solo seat also. Good work!

Trip Date: 2024-10-22 07:00 pm

Ottawa to Scarborough

the driver took the wrong route and only realised this after driving for like 30kms to and fro because of this my entire trip got delayed because I had an international flight to catch. Luckily, the attendants at the airport were helpful and gave me a priority.

Trip Date: 2024-10-20 02:00 pm

Ottawa West to Toronto

Trip Date: 2024-10-21 09:10 am

Kingston to Toronto

The bus was uncomfortably hot, the ac should have been on

Trip Date: 2024-10-20 01:30 pm

Ottawa to Toronto

Trip Date: 2024-10-20 04:00 pm

Kingston to Toronto

Peaceful

Trip Date: 2024-10-20 07:40 pm

Kingston to Toronto

cup holder please and garbages on both sides

Trip Date: 2024-10-20 11:15 am

Ottawa West to Scarborough

Trip Date: 2024-10-19 04:15 pm

Perth to Peterborough

Trip Date: 2024-10-14 03:25 pm

Ottawa to Toronto

Excellent trip

Trip Date: 2024-10-17 11:00 am

Ottawa to Kingston

Trip Date: 2024-10-17 03:50 pm

Ottawa West to Belleville

Bus started 10 minutes late. Better if bus arrived and left on time. Some stops have no shelter when it’s cold and/or rainy. Otherwise bus was clean and comfortable.

Trip Date: 2024-10-17 09:10 am

Ottawa West to Toronto

The wifi was poor

Trip Date: 2024-10-15 11:15 am

Ottawa to Whitby

Trip Date: 2024-10-15 08:50 am

Ottawa to Belleville

Bus was an hour late to destination from traffic out of Ottawa and passenger issues in Kingston. Bus was full and seemed to be issues finding sets for everyone as the there was some kind of problem with a seat being very dirty in the back where someone possibly threw up and didn't tell the driver at some point? It would have been impossible for him to know this. Was difficult for the driver to handle as he was the only staff on hand to try to handle this situation and still get moving when already late. Driver was great but the amount of people he was trying to manage on a long weekend alone was nearly impossible for the bus to stay on time. I've rode with Rider many time and this was the first time it was late and really busy with only one driver to handle everything. There is usually two people handling it out of Ottawa.

Trip Date: 2024-10-10 03:50 pm

Belleville to Toronto

Excellent experience!

Trip Date: 2024-10-14 07:00 pm

Ottawa to Scarborough

Trip Date: 2024-10-14 03:50 pm

Ottawa to Scarborough

Trip Date: 2024-10-14 03:50 pm

Ottawa to Toronto

Trip Date: 2024-10-14 11:59 pm

Ottawa to Whitby

Trip Date: 2024-10-12 02:00 pm

Ottawa to Whitby

Trip Date: 2024-10-13 02:00 pm

Belleville to Toronto

The cancellation of my original bus was inconvenient. It was helpful to have been rescheduled on the next one. I am surprised that there was nothing offered from customer service to acknowledge the inconvenience the cancellation of the bus caused, as is common practice of other travel businesses I have used in the past. The bus driver was friendly, helpful and a good driver,

Trip Date: 2024-10-13 06:40 pm

Ottawa to Toronto

Excellent service. Driver was on time, friendly, provided us with a quick 15 min pit stop. The bus was very clean, there was even bags available for garbage. Charging was accessible, wifi wasn’t so great! Overall a satisfied customer

Trip Date: 2024-10-13 05:30 pm

Marmora to Scarborough

Comfortable bus, great driver. I wish you had more rides with various pick up times.

Trip Date: 2024-10-13 04:45 pm

Kingston to Scarborough

Bus left quite late for no apparent reason, but other than that it was alright.

Trip Date: 2024-10-12 01:30 pm

Ottawa to Whitby

Trip Date: 2024-10-12 08:50 am

Ottawa to Scarborough

While the ride was comfortable and almost on scheduled time, there was something that I disliked strongly. During several segments of the trip, the driver was texting on his phone. Specially at the beginning of the trip, in Ottawa. It was unnerving to see the driver text with one hand and drive with the other, and constantly switch where he was looking, from the road to his phone. This makes me not want to ride with this company again. Also, the drop off spot in Scarborough was not the one that was specified on the ticket, so that created unnecessary confusion.

Trip Date: 2024-10-11 05:30 pm

Ottawa to Toronto

I think that your bus drivers are wonderful. Driving and the responsibility that comes with driving a bus is huge and the drivers do a great job. I must comment on the lateness of my bus. It left one hour after it was supposed to. I would like some kind of credit for this delay.

Trip Date: 2024-10-11 03:50 pm

Ottawa West to Scarborough

Everything was good. Bus was clean, time was almost on time

Trip Date: 2024-10-12 11:15 am

Ottawa West to Toronto

Professional, mostly on time and no issues. Also decent prices

Trip Date: 2024-10-12 09:05 am

Ottawa to Belleville

Had crumbs and small stuff that needed to be swept on the floor

Trip Date: 2024-10-12 04:00 pm

Ottawa to Toronto

The price was right, but you get what you pay for. Bus was rather aged, completely full (I guess this is a good thing from your viewpoint), the lone washroom was out of service which isn’t ideal on a 5 hour ride. Boarding was a bit disorganized. Nevertheless the driver and all staff were very friendly and professional, and I felt safe travelling so can’t really ask for more over a holiday weekend for $40.00

Trip Date: 2024-10-11 05:30 pm

Ottawa to Peterborough

I've been using this bus service for almost 2 years now with no issues. Great service to Peterborough. Would be nice to have more time options between Peterborough and ottawa. Thanks!

Trip Date: 2024-10-11 02:00 pm

Ottawa to Whitby

It was good but a little frustrating that our driver stopped mid trip for a 15minute break. Causing us to be more delayed than we already were.

Trip Date: 2024-10-11 02:00 pm

Ottawa to Belleville

The service delivered everything it promised. The staff were polite and friendly, the bus was comfortable and we appreciated the free wifi. Due to traffic leaving Ottawa for Thanksgiving, we ran well behind time but nothing there driver could do about that. Would definitely use Rider Express again.

Trip Date: 2024-10-11 03:50 pm

Ottawa to Toronto

No wifi, why? Other is good

Trip Date: 2024-10-11 05:30 pm

Ottawa to Toronto

Trip Date: 2024-10-05 08:50 am

Ottawa to Toronto

Good

Trip Date: 2024-10-08 03:50 pm

Ottawa to Whitby

Trip Date: 2024-10-06 08:50 am

Belleville to Toronto

There were a more wairing for the bus. Overall everuyhing else waa great. Rider Express is so far my favorite bus travelling company. I wish there were more options for the travelling time

Trip Date: 2024-10-07 12:00 pm

Ottawa to Toronto

It was smooth and in time with enough time for washroom and coffee. Nice driver thank you

Trip Date: 2024-10-07 11:00 am

Ottawa West to Belleville

Great service. Trouble free. Will use again

Trip Date: 2024-10-07 04:25 pm

Ottawa to Scarborough

I had an amazing trip so far and the staff and facilities were also great. Although have one suggestion that can rider express have an mobile app which can be very convenient for ride booking and managing tickets with features of live bus tracking.

Trip Date: 2024-10-07 08:50 am

Ottawa to Toronto

Comfy seats, clean bus, good break in between. And kind driver who was careful with luggage loading and unloading.

Trip Date: 2024-10-06 08:50 am

Belleville to Toronto

The acceptance process was really easy with just needing to show my ticket and my name, and the drive itself was pretty ok. Even though there was a delay in the bus' arrival to my stop, it still got to the final destination early! Overall a very good trip for a fair price.

Trip Date: 2024-10-06 06:40 pm

Ottawa to Kingston

It was my first time taking Rider Express and I'm happy that along the route, it doesn't stop at any city to pick up passengers other than just travel from point A to B. I was on board this coach, don't recall the bus number but the bathroom doors needs a lock. The only way to determine in use is that is by the closed door but most of the time people will not knock before entering. At least put a sign saying that 'knock before you enter' if the door is closed.

Trip Date: 2024-10-06 04:00 pm

Belleville to Toronto

Reasonable notification was given that the bus was going to be late. The drive was pleasant and cannot report any issues.

Trip Date: 2024-10-06 06:40 pm

Ottawa to Toronto

Trip Date: 2024-10-05 04:00 pm

Ottawa to Scarborough

It was my first time ever experience travelling from Ottawa to Toronto by Riders Express was a great experience.It was comfortable journey.

Trip Date: 2024-10-04 11:00 am

Ottawa West to Belleville

Good driver, clean bus on time. I use your bus weekly to commute for work. Only issue is the lack of shelter against rain and cold at both the Belleville and Ottawa West stops. No problem in Summer but difficult in Winter. Is it possible to use the bus stop next to Belleville Walmart and in front of Bayshore shopping Centre in Ottawa West.

Trip Date: 2024-10-03 09:10 am

Ottawa to Toronto

Great service overall. Was dismayed though by the fact that the bus driver kept the engine idling for the full 20 mins we were stopped in Kingston. I think it should be Rider policy to disallow idling. In certain municipalities you are indeed breaking the law doing so. In this climate emergency, emitting greenhouse gases unnecessarily through excessive idling, while emitting noxious fumes harmful to human health, needs to be banned.

Trip Date: 2024-10-03 08:50 am

Ottawa to Scarborough

Friendly, and good service

Trip Date: 2024-10-03 02:00 pm

Ottawa to Scarborough

Recommended

Trip Date: 2024-10-03 02:00 pm

Belleville to Toronto

Trip Date: 2024-10-03 07:00 pm

Ottawa to Toronto

The bus is clean and comfortable. The driver is very nice. He unloaded our luggage and put in our hands. We were usually unloading our luggage by ourselves in the United States. The bus is on time. We enjoyed our trip for 4 hours!

Trip Date: 2024-10-02 08:50 am

Kanata to Peterborough

At the Kanata Stop would be very helpful to have a rider bus sign where the bus picks us up. I appreciate the rider bus to Ottawa very much and have no complaints. But everyone is confused as to where they should be going for the pick up the rider bus at the Terry Fox OC transit stop in Kanata.

Trip Date: 2024-10-02 02:25 pm

Kanata to Peterborough

Trip Date: 2024-10-02 02:25 pm

Ottawa West to Toronto

The only 2 issues I had were the bus being late (arriving at around 9:20 for a 9:10 departure). It would not have been so bothersome if there was shelter as it had been raining. The ride was smooth and uneventful and got into Toronto earlier than scheduled, so overall a good experience.

Trip Date: 2024-10-02 09:10 am

Ottawa to Toronto

The driver was very nice and helpful, although the floor could use some cleaning. The bus I took from toronto to ottawa was very clean but overall the ride was very comfortable with minimum turbulance.

Trip Date: 2024-10-01 02:00 pm

Ottawa to Toronto

Excellent experience, would recommend to others

Trip Date: 2024-09-30 03:50 pm

Ottawa West to Scarborough

Trip Date: 2024-09-30 04:25 pm

Ottawa West to Scarborough

AC wasn’t working.

Trip Date: 2024-09-30 11:15 am

Kingston to Toronto