Edmonton Downtown to Whitecourt
Trip Date: 2025-03-28 06:00 pm
Edmonton South to Grande Prairie
Was very satisficed with the service I got while traveling with Rider. The bus was clean, the driver was very polite and careful as road conditions were not the best. Will use this service again.
Trip Date: 2025-03-27 06:30 pm
Edmonton Downtown to Grande Prairie
The Driver is so kind and nice. He's very helpful with passengers. Excellent customer
service. Kudos...
Trip Date: 2025-03-27 06:00 pm
Edmonton Downtown to Fox Creek
Thanks, everything was great
Trip Date: 2025-03-26 06:00 pm
Edmonton Downtown to Grande Prairie
I enjoy riding your bus for a clean surroundings and especially for senior designated seating. The bus driver is very courteous and reliable. Thank you for this service. This has become my favorite bus to take for my dental appointments in Edmonton.👍🫶🏻
Trip Date: 2025-03-26 06:00 pm
Edmonton South to Grande Prairie
It was a great experience to travel with Rider. The drivers very respectful, helping. They depart on time. They do business better than their competitors.
Trip Date: 2025-03-25 06:30 pm
Edmonton South to Grande Prairie
Trip Date: 2025-03-23 06:30 pm
Edmonton South to Grande Prairie
Trip Date: 2025-03-23 06:30 pm
Edmonton South to Grande Prairie
Trip Date: 2025-03-23 06:30 pm
Edmonton Downtown to Grande Prairie
Trip Date: 2025-03-23 06:00 pm
Edmonton Downtown to Grande Prairie
The ride was fine until the engine broke down about 3 hours into the trip. It is completely understandable that this kind of issue could happen at times. However, having to wait 3 hours just for the mechanic to get to where the bus was to fix something that was solved in mere minutes was very tiring and frustrating. Might want to consider changing a few things about company policies about who can fix the buses and stuff. Had the driver been allowed to contact someone from a nearby city to fix the engine instead of waiting for someone who had to be from Edmonton to fix it, the bus trip would have been less of a waste of time and less frustrating.
The bus driver was very nice and drove carefully :)
Trip Date: 2025-03-21 06:00 pm
Edmonton Downtown to Grande Prairie
Trip Date: 2025-03-20 06:00 pm
Spruce Grove to Grande Prairie
Driver was very nice and I had a very comfortable ride. Bus is Clean too!!!
Trip Date: 2025-03-17 07:00 pm
Edmonton South to Grande Prairie
Trip Date: 2025-03-17 06:30 pm
Edmonton Downtown to Whitecourt
Thank you for the great comfort and safe ride experience, see you again soon on my next ride. 👍
Trip Date: 2025-03-17 06:00 pm
Edmonton Downtown to Grande Prairie
First time travelling with Rider Express. The seats were comfortable, it was nice that there was plug-ins on the bus to use for electronics. Since we had a fresh snowfall, the roads weren’t the best, but the driver did a good job driving and getting us to Grand Prairie safely. My only suggestion is I forgot to bring bottled water. It would be nice if it would be offered either at the station.
Trip Date: 2025-03-13 06:00 pm
Edmonton South to Grande Prairie
Trip Date: 2025-03-10 06:30 pm
Edmonton South to Grande Prairie
Trip Date: 2025-03-02 06:30 pm
Edmonton Downtown to Grande Prairie
Amazing Driver. May need a little extra time so we can make it on time but was such an incredible experience and ride.
Trip Date: 2025-02-28 06:00 pm
Edmonton Downtown to Grande Prairie
Bus trip was good. Stops provided.
As we got to last destination.
The driver kindly provide client waiting on bus til my ride arrived.
Thank you
Trip Date: 2025-02-28 06:00 pm
Spruce Grove to Grande Prairie
Was a very good ride from
Spruce Grove to Grande Prairie, only thing I would hope for is a daytime run going from Edmonton to grande Prairie. Otherwise excellent service and excellent price!
Trip Date: 2025-02-27 07:00 pm
Edmonton Downtown to Grande Prairie
I haven’t rode the travel buses much since the Greyhound shut down. Compared to the other companies I have tried, this experience is amazing. Leg room is great, the accessible charging ports is grand, the provided garbage bags on the side is genius. I’m enjoying my experience with this company and will definitely choose this one first for my travels. The price too is unmatched
Trip Date: 2025-02-26 06:00 pm
Edmonton South to Grande Prairie
I would have given 4.5 stars if an option.
Affordable, safe and worry free travel, the only minor issue I had was with the wifi ( In all fairness though my LTE/4g had no service either ). Seats were comfortable enough to take a nap in. Drivers are always very chipper and upbeat ( don't know how they do it lol ).
All in all a very good experience, and will continue using Rider Express.
Trip Date: 2025-02-18 06:30 pm
Edmonton Downtown to Grande Prairie
We arrive safe in the destination.
Trip Date: 2025-02-21 06:00 pm
Edmonton Downtown to Grande Prairie
Loved your service and the driver was great! Very nice and informative. Will definitely recommend and use your service again!
Trip Date: 2025-02-19 06:00 pm
Edmonton South to Grande Prairie
Friendly bus driver, warm and clean condition. I felt safe on the ride. The bus was quite full, but maybe because it was a Friday evening.
The bus left late, stopped quite long at some stops and so was 50 minutes later than scheduled.
Trip Date: 2025-02-14 06:30 pm
Edmonton South to Grande Prairie
Thank you to the bus driver we arrive safely from Edmonton to Grande Prairie. He deserved to be given 5star. Keeping us all safely home.
Trip Date: 2025-02-16 06:30 pm
Edmonton Downtown to Grande Prairie
The bus is nice. I just don't know why you say the arrival time from edmonton to grande prarie is at 11pm. I've taken the 6pm departure from edmonton, arrival time 11pm in grande prarie and is never arrives anywhere near 11pm. It's more like 11:45 or midnight. So I give you a 3 star because your arrival time is no where near what you say it will be and you need to update this for your customers, most of us arrange rides to pick us up and a more accurate time should be given on the website.
Trip Date: 2025-02-14 06:00 pm
Whitecourt to Valleyview
Interior clean and welcoming
Seats very comfortable
Smooth ride
Excellent driver
I appreciate the notification as to pick up and drop off changes.
I appreciated the phone call notifying me of these changes
Trip Date: 2025-02-12 08:30 pm
Edmonton South to Grande Prairie
The driver was nice and professional.
Trip Date: 2025-02-11 06:30 pm
Edmonton Downtown to Whitecourt
Great ride
Trip Date: 2025-02-04 06:00 pm
Edmonton Downtown to Grande Prairie
Excellent ride , smooth , friendly drivers , kept on schedule which was awesome
Thank you , clean as well
Trip Date: 2025-02-02 06:00 pm
Edmonton South to Grande Prairie
Trip Date: 2025-02-03 06:30 pm
Edmonton Downtown to Grande Prairie
The busride was uneventful and got to my destination on time!
Trip Date: 2025-02-02 06:00 pm
Edmonton Downtown to Grande Prairie
Enjoyed trip immensely. Loved the time of arrival to Grande Prairie. Bus driver did an excellent job on the road to make sure we arrived safely. I will be traveling with this bus on a regular basis. Will also recommend to others.
Thank you for the comfortable and safe trip.
Trip Date: 2025-01-14 06:00 pm
Edmonton South to Grande Prairie
It was a great experience and nice driver.
Trip Date: 2025-01-12 06:30 pm
Edmonton South to Grande Prairie
one of the passenger had his phone so loud; announcement should be made before moving that people should use their ear piece
evening ride needed from Grande praire to Edmonton
very smooth ride
quite affordable and comfortable
Trip Date: 2025-01-08 06:30 pm
Edmonton South to Grande Prairie
I enjoyed the ride and the patience of the driver was very important , thank you I will recommend to whoever needs to travel
Trip Date: 2025-01-08 06:30 pm
Edmonton South to Mayerthorpe
Bus was much nice, cleaner with more leg room but no power outlets.
Trip Date: 2025-01-09 06:30 pm
Edmonton South to Grande Prairie
Trip Date: 2025-01-06 06:30 pm
Edmonton South to Grande Prairie
Awesome
Trip Date: 2025-01-05 06:30 pm
Edmonton South to Grande Prairie
Trip Date: 2025-01-03 06:30 pm
Edmonton Downtown to Grande Prairie
reasonable fee,on time, friendly effective service, driver is polite,bus in good condition Edmonton downtown office is good
Trip Date: 2025-01-01 06:00 pm
Edmonton South to Grande Prairie
Very professional
Trip Date: 2025-01-02 06:30 pm
Edmonton Downtown to Grande Prairie
It was a smooth ride...left edmonton later than expected but the driver did not want to leave the next passengers stranded as the connecting bus was late. So that was okay. It is a very good affordable price to and from GP / edmonton. Would use this service again.
Trip Date: 2024-12-27 06:00 pm
Edmonton Downtown to Grande Prairie
Trip Date: 2024-12-29 06:00 pm
Edmonton Downtown to Grande Prairie
Nice and very accommodating staff. Clean bus and clean washroom over all very satisfying long ride.
Trip Date: 2024-12-27 06:00 pm
Spruce Grove to Grande Prairie
The ride went very well,and the price for a ticket is awesome!, but the fact that the bus was 1.25 hours late picking up in Spruce Grove threw everything off schedule!! My suggestion is to figure out true pick up times so that people aren’t sitting waiting for over an hour.
Trip Date: 2024-12-27 07:00 pm
Edmonton Downtown to Grande Prairie
Plugins were not working otherwise aok
Trip Date: 2024-12-24 06:00 pm
Spruce Grove to Whitecourt
The bus was clean and the driver was friendly and courteous and the ride was good. However, the bus was 35 minutes late and there is no number to call and get an update. I didn’t get a text until after 25 minutes and I had already left the pickup area. Although I returned after receiving the text, the bus initially left without me. We sorted it out, but better, quicker communication would be appreciated.
Trip Date: 2024-12-20 07:00 pm
Edmonton South to Grande Prairie
Bus was very late, acceptable due to road conditions.
Would have liked to have a stop in Whitecourt to be able to stretch legs and get something to eat
Trip Date: 2024-12-20 06:30 pm
Edmonton South to Grande Prairie
Trip Date: 2024-12-19 06:30 pm
Edmonton South to Grande Prairie
Trip Date: 2024-12-19 06:30 pm
Edmonton South to Grande Prairie
Trip Date: 2024-12-18 06:30 pm
These reviews are from real passengers only. You can also send review for your trip. Find your custom review link on the ticket pdf file.