Lloydminster to North Battleford
The ride is awesome very nice quiet and relaxing I greatly would recommend rider express to anyone wanting to travel
Trip Date: 2024-12-03 04:30 pm
Edmonton Downtown to Vermilion
Thank you! I appreciate your service!
Trip Date: 2024-12-01 12:30 pm
Lloydminster to Saskatoon Downtown
Thanks a lot!!!
Trip Date: 2024-11-29 04:30 pm
Edmonton South to Saskatoon Downtown
Thank you for the good service
Trip Date: 2024-11-28 01:00 pm
Edmonton South to Saskatoon Downtown
Good
Trip Date: 2024-11-28 01:00 pm
Sherwood Park to Lumsden - Esso
Overall it was great. Would give 5 stars but but Lumsden Esso on your site on Google Maps is showing Craven Sk as the Bus Stop.
Good thing my pickup driver knows where he was going. Please update your route.
Trip Date: 2024-11-26 01:30 pm
Edmonton South to Lloydminster
Driver was friendly, bus was clean and comfortable. The ride was smooth and the price was right. Will use this service again. :)
Trip Date: 2024-11-26 01:00 pm
Edmonton Downtown to Vermilion
Trip Date: 2024-11-24 12:30 pm
Sherwood Park to Regina
On Nov. 20 I travelled from Regina, Sk to Sherwood Park Ab. 2 nights and the day before travelling there was a terrible winter storm. Semi s and cars were in the ditch everywhere. The roads were very icy and covered in snow and also closed down for some time because of the conditions. The street conditions in the city were just as bad. People were getting stuck everywhere and late to where they were going. I got to the bus terminal and was informed the bus would probably be late. (that was fine by me.) The agent kept us informed as to what was happening. The poor bus driver even got stuck trying to get out of his place. We were finally able to leave an hour late. The roads were still in very bad shape but the driver did an excellent job of getting us to Saskatoon. I do not know the driver's name but I am sure you are able to find out. He should be commended for a job well done. I rated 4/5 for my experience, to me that is a job very well done.
Trip Date: 2024-11-13 01:30 pm
Edmonton Downtown to Saskatoon Downtown
The good: Bus departed on time; bus was not packed; stocked, working washroom; drivers were friendly and did not drive dangerously.
What could be improved: Please have dedicated breaks where people can grab food, the one longer break we were supposed to have was cut short as we arrived late. Please also provide better communication when a connecting bus is late and we have more time than planned, so that passengers know they can grab a coffee or food. Bus had no tray tables or any room to put beverages/snacks.
Trip Date: 2024-11-18 12:30 pm
Edmonton South to Saskatoon - Marquis Drive
The trip was without any problems. The drivers were very polite and helpful. I very much enjoy travelling with Rider Express and recommend them to everyone.
Trip Date: 2024-11-18 01:00 pm
Kenaston to Regina
MYTR FROM KENSASTON SAK TO REGINA was just fine, It was so disapointing having my original trip cancelled for the 13th at noonhowever but being able to still get on a bus to Regina on Tuesday evening , however very late at night worked out well for my appointments on Wed. The driver was most helpful and courteous and it was a safe relaxing journey on the couch bus. thank you Rider EX
best regards happy rider her
mrs artic hairhighlights
Trip Date: 2024-11-12 09:45 pm
Lloydminster to Saskatoon Downtown
Trip Date: 2024-11-16 04:30 pm
North Battleford to Saskatoon Downtown
It was great service.
Trip Date: 2024-11-14 07:00 pm
Edmonton South to Saskatoon Downtown
Drivers were very patient and professional.
Thank you for a great driving experience.
Trip Date: 2024-11-14 01:00 pm
Vermilion to Saskatoon - Marquis Drive
It was a good trip. The seats are comfy and the free wifi is pretty good. Most likely will travel like this again
Trip Date: 2024-11-14 03:30 pm
North Battleford to Saskatoon Downtown
The trip is going very well.
Trip Date: 2024-11-14 07:00 pm
Saskatoon - Marquis Drive to Regina
The ride to saskatoon was great, but the ride back to regina, not so much, as the driver had to pull over and call 9 1 1 due to a drunk passenger shining a light in the driver's window and also scaring passengers by being biligerent to the driver and just in general mouthing off. I was able to keep her somewhat calm so the driver could drive. We were one hr late for our destination, because police arrived later to remove her from.the bus, thank God. Hoping this doesn't happen again. P.s. the driver did a great job and did the right thing by calling 9 1 1.
Trip Date: 2024-11-10 08:20 pm
Edmonton South to Saskatoon Downtown
Had a great trip, would recommend to others! Any chance you will add a direct Calgary to Saskatoon route?
Trip Date: 2024-11-11 01:00 pm
Edmonton South to Lloydminster
I used your bus for the trip Lloydminster - Calgary - Lloydminster and back. More than that, it was my introduction to the Canadian bus system as a whole.
It was a nice and a pleasant trip. Your staff were friendly and helpful. They took the best care of me!
I would suggest providing a little more information about the wait time for another bus in Edmonton. If I had been informed, I would have gone to a warmer place.
Anyway, I have the best impression and will use your service for sure.
Trip Date: 2024-11-10 01:00 pm
Sherwood Park to Lloydminster
I was unable to make this trip as my Westjet flight to Edmonton was 11 hours late!
Trip Date: 2024-11-08 01:30 pm
Edmonton Downtown to Regina
I wanted to read my book when it got dark. The overhead lights did not work for me or other seats around me. I was very disappointed because reading helps the time pass and keeps my mind of my sore lower back. It made for a longer ride. If you could fix this problem I would not dread the trip.
Trip Date: 2024-11-06 12:30 pm
Edmonton Downtown to Lloydminster
Very good. Almost new bus to ride.
Trip Date: 2024-10-30 12:30 pm
Sherwood Park to Saskatoon - Marquis Drive
Very convenient. Friendly drivers.
Trip Date: 2024-11-06 01:30 pm
Edmonton South to Saskatoon Downtown
Had a good trip from Edmonton to Saskatoon. Bus was really clean. Drivers were really nice. Thanks for the safe trip
Trip Date: 2024-11-04 01:00 pm
Edmonton Downtown to Saskatoon - Marquis Drive
Trip Date: 2024-11-03 12:30 pm
Edmonton South to Saskatoon - Grasswood Esso
My first bus ride, was apprehensive of booking online on my phone, finding where to meet bus etc, was straight forward once there, boarded and on our way. Friendly informed staff. Some bumps along the way but all in all happy with my first ride at a very trying personal trip. Thank you and I will be making more trips.
Trip Date: 2024-11-02 01:00 pm
Edmonton South to Regina
The ride from Edmonton to Saskatoon was good. The drivers switched in Saskatoon. The new drive singled out this indigenous man that appeared to have just gotten out of the hospital. This indigenous man has been on this bus since Edmonton with 0 complaints from passengers or drivers.... however this driver decided to call him out for smelling bad asked to his ticket made him get off the bus and change!!!!!!!! And the driver proceeded to spray airfresher that smelt horrible across the bus while the older man was changing!!! I am in disbelief that this happened. The driver from Saskatoon to Regina then proceeded to argue with another passenger about his music being loud and pulled over and tried to kick him off the bus! The driver at one point stopped on the highway (I'm not sure what happened) but it was a long time before we got going again and he never informed the passengers as to what was going on. Ultimately we were almost an hour late to Regina because of all this!!! All drivers up until last one were great and the bus was comfortable.
Trip Date: 2024-11-01 01:00 pm
Sherwood Park to Vermilion
Clean Bus everytime very professional service
Trip Date: 2024-10-29 01:30 pm
Edmonton Downtown to Vegreville
Great ride and on time
Trip Date: 2024-10-28 12:30 pm
North Battleford to Saskatoon Downtown
Raj is friendly, polite and an excellent driver.
Trip Date: 2024-10-27 06:00 pm
Saskatoon Downtown to Regina
It was a great ride to Regina . Only thing I could say for improvement is if maybe a stop can be made atleast on every trip regardless of the bus . Sitting for long periods of time isn’t great . Have to stretch the legs .
Trip Date: 2024-10-24 07:50 pm
Edmonton Downtown to Regina
The trip was uneventful, thank goodness. Your driver from Vermillion to Saskatoon frequently checked his cell phone and was texting as well. I was in the seat directly behind and could clearly see what was going on. I'm sure a distracted driver with a bus full of people is cause for concern and definitely took some ot the feeling of safety out of the experience.
I would like to say, other than being very concerned with what he was doing, I enjoyed my experience with Rideer Express (this was my second trip) and of course, will in all likelihood travel with you again.
Your staff and drivers are both pleasant and accomodating.
Trip Date: 2024-10-24 12:30 pm
Edmonton South to Regina
It’s really great to ride in this bus, the drivers are so good. I will definitely make a booking again in riders express, thank you.
Trip Date: 2024-10-24 01:00 pm
Edmonton Downtown to Lloydminster
Driver went out of call of duty to help with the luggage.
Thanks!
Trip Date: 2024-10-17 12:30 pm
Edmonton South to Lloydminster
Very clean Bus! Respect towards Seniors!
Trip Date: 2024-10-21 01:00 pm
Sherwood Park to Maidstone
Riding the bus and transfare was a very good experience. The transfare bus was waiting till the first bus arrives. Buses were very clean and comfortable. Drivers were very skilled and safe.
Thank you very much.
Trip Date: 2024-10-21 01:30 pm
Lloydminster to Chamberlain - Wyndham Ave Hotel
Really just wish when we stop we could get a decent coffee and food - not gas station stuff
Trip Date: 2024-10-16 04:30 pm
Sherwood Park to Saskatoon - Grasswood Esso
Overall, good after Lloydminster,
Got off at Pharmasave 2nd Ave
Instead of Grasswood
Trip Date: 2024-10-20 01:30 pm
Edmonton Downtown to Vermilion
Excellent trip. Clean Coach good Driver. Very professional
Trip Date: 2024-10-19 12:30 pm
Edmonton South to Saskatoon - Marquis Drive
Trip Date: 2024-10-16 01:00 pm
Edmonton South to Saskatoon - Marquis Tim Hortons
Trip Date: 2024-10-04 01:00 pm
Sherwood Park to Saskatoon - Marquis Drive
Trip Date: 2024-10-17 01:30 pm
Edmonton Downtown to Saskatoon Downtown
Good trip. Nice bus. Professional drivers.
Trip Date: 2024-10-17 12:30 pm
Edmonton Downtown to North Battleford
Great drivers comfy bus would recommend
Trip Date: 2024-10-17 12:30 pm
Edmonton Downtown to Regina
Very good and safe thanks for the guy from Saskatoon to regain he was very good driver and good experience.
Trip Date: 2024-10-16 12:30 pm
Edmonton Downtown to Saskatoon Downtown
The trip was very pleasant and comfortable
The washroom could use some TLC
Trip Date: 2024-10-16 12:30 pm
Lloydminster to Saskatoon Downtown
It was alright, it does get a bit cold in the bus though
Trip Date: 2024-10-15 04:30 pm
Saskatoon Downtown to Regina
Trip Date: 2024-10-15 07:50 pm
Edmonton Downtown to Regina
Easy and reliable service.
The WiFi was slow, but allowed me to get some work done. I would have liked a seatback tray table, cup holder, and hook on the back of the seat, but these obviously take space and the bus was very full. The overhead lights weren’t working, so once it got dark out, there was no light to read by (or to visit the washroom).
The bus left late because guests were late. As a result, we were over half an hour late arriving at our final destination.
There was a noisy toddler roaming the bus. The mom didn’t move and instead was swearing at her toddler for crying and leaving his seat. Perhaps the driver should have stopped the bus to insist that the toddle leave the front of the bus and return to his seat. If there had been a traffic accident, he would have been severely injured.
Trip Date: 2024-10-14 12:30 pm
Edmonton Downtown to Saskatoon Downtown
This is just one omission that should be taken into consideration by the drivers.
This was my ride from Edmonton to Saskatoon.
At the 2nd Avenue drop, the driver did not mention that this was the DOWNTOWN stop but only announced the arrival at 2nd Avenue.
For someone unfamiliar with the stops to Saskatoon, I did not realize we were at my downtown stop, so I did not get down.
I only realized when we got to the Esso stop and spoke to the new driver that I was told that the 2nd Avenue stop we left from was downtown.
Overall, it was a lovely drive and great drivers, and I will ride the bus again. Thank you.
Trip Date: 2024-10-11 12:30 pm
North Battleford to Saskatoon Downtown
Travel with RE is always great. As a non-driver, it was a relief when you stepped in to fill the void left by Greyhound. The buses are clean with the convenience of outlet to plug in digital devices which other bus lines never had. Perfect for a long trip.
Trip Date: 2024-10-14 06:00 pm
North Battleford to Saskatoon Downtown
Bus was good, The driver was good but half an hour late. Passengers are rude, playing loud rap music.
Trip Date: 2024-10-14 06:00 pm
Sherwood Park to Saskatoon - Marquis Drive
Trip Date: 2024-10-12 01:30 pm
Edmonton South to Saskatoon - Grasswood Esso
It was a very good ride, the service was excellent.
Trip Date: 2024-10-11 01:00 pm
Saskatoon Downtown to Regina
Trip Date: 2024-10-11 07:50 pm
Sherwood Park to Lloydminster
There was a driver change in Vermillion
Both drivers were friendly and courteous. The bus was full but still comfortable. The bus was clean and well kept.
I will definitely take this route again.
Thank you so much!
Trip Date: 2024-10-11 01:30 pm
Edmonton Downtown to Saskatoon Downtown
Booking the ticket online was easy, price was reasonable, staff at the office and on the bus were friendly, the bus was clean, the ride was safe, bus was on time. Couldn’t ask for more.
Trip Date: 2024-10-10 12:30 pm
Edmonton South to Saskatoon Downtown
Again, I had an excellent trip with Rider Express. All the Drivers are professional and courteous with some humor thrown in. The Desk Agents are very friendly and helpful. The last leg of my trip to Saskatoon was with Paul. I was extremely preoccupied so never had a chance to thank him. He's been my driver on several trips so I always feel at ease and in good hands. Thanks again for a pleasant experience.
Kind regards, Kimberly F.
Trip Date: 2024-10-10 01:00 pm
Lloydminster to Saskatoon
Thanks a lot!!!
Trip Date: 2024-10-09 04:30 pm
Edmonton South to Lloydminster
Trip Date: 2024-10-09 01:00 pm
Edmonton South to Maidstone
Great trip 😄😄
Trip Date: 2024-10-08 01:00 pm
Edmonton South to Regina
Nice driver ,safe driving.
Trip Date: 2024-10-03 01:00 pm
Edmonton South to Saskatoon
The bus trip from Edmonton to Saskatoon was very good. Rajdeep was very friendly and brought us there slightly earlier than scheduled. Seat was comfortable and the safety belts worked. The toilet was clean.
The off- bus facilities were not. The Esso station stopping point in Lloyd is a real dump. Even as a man i am disgusted by the washroom facilities there. The urinals did not flush. The commode overflowed when I flushed it. The food is unhealthy. Please move to a better place!!
Even the Esso a block east is better.
The washroom in Saskatoon’s terminal needs a new toilet seat. The current one flops around.
The price of 100$ seems high because I paid 79 earlier this year.
Thanks for the high quality buses and drivers!
Trip Date: 2024-10-04 01:00 pm
Edmonton Downtown to Saskatoon
I love rider express, having wifi and outlets is handy, I do wish there was another bus time, to get home a bit earlier.
Trip Date: 2024-10-04 12:30 pm
Edmonton South to Saskatoon
Rate is too high. If there is any alternative option I will choose that one.
Trip Date: 2024-10-04 01:00 pm
Edmonton South to Saskatoon - Marquis Tim Hortons
Drivers r very pleasant and r safe drivers all of the ones I caught and I go back and fourth from both destinations sometimes twice a month maybe three times but overall Rider Express is a great way to travel
Trip Date: 2024-10-04 01:00 pm
Edmonton South to Saskatoon
The driver was very courteous and helpful with getting us loaded and our luggage safely packed underneath.
I mentioned to him that I had forgotten to eat lunch so when we had a longer stop in Vermillion He emphasize that it would be a good time to get something to eat.
I felt very comfortable and safe the entire way. And it’s so much handier than flying.
Trip Date: 2024-10-02 01:00 pm
Edmonton Downtown to Lloydminster
Pros:
The bus was clean, and in good condition. It was nice to have WiFi onboard. The bus was on time, for each stop. It was organized and reliable.
Cons:
A number of people were very loud, particularly speaking on the phone, and others playing music. It was incredibly loud. The driver made an announcement for everyone to keep volumes down and respect others, but it wasn't effective.
Trip Date: 2024-10-01 12:30 pm
Sherwood Park to Saskatoon
Your buses are comfortable and clean and your drivers do their best to make up time to keep them
on schedule.
I have two suggestions. Can you let riders know where they are allowed to wait (especially helpful when the bus is behind schedule)And is there a way you can advise passengers who are waiting, how long the bus is delayed. You already have our emails and contact phone numbers so if possible can you text or email riders waiting. I was able to wait in a vehicle but others were waiting outside for over 30 minutes in windy cool weather. They may have gone indoors knowing how long the bus would be.
Thanks for asking for feedback.
Trip Date: 2024-09-30 01:30 pm
Edmonton South to Regina
Rider is awesome. Hop on.
Trip Date: 2024-09-30 01:00 pm
North Battleford to Saskatoon
Good as usual.
Trip Date: 2024-09-29 06:00 pm
Saskatoon to Regina
Such a great service. I travel with a permanent disability impacting my mobility. The Saskatoon office has such a kind, friendly lady checking people in. The bus driver was very kind, friendly and helpful. He remembered me from the Regina to Saskatoon trip the previous day. Highly recommend this company.
Marilyn
Trip Date: 2024-09-28 07:50 pm
Vermilion to Regina
Trip was comfortable -añd on schedule.
Trip Date: 2024-09-10 03:30 pm
Sherwood Park to Saskatoon - Marquis Tim Hortons
Hi. I'm partially handicapped and the bus drivers were very helpful. They made experience very pleasant.
Trip Date: 2024-09-28 01:30 pm
Saskatoon to Regina
Trip Date: 2024-09-27 07:50 pm
Edmonton Downtown to Saskatoon - Marquis Tim Hortons
Good ride. Absolutely every seat was taken. I understand the importance of not turning away customers however, some men have large physical statures, such as the case with about a handful at least on this trip, and it was blatantly obvious that both the big men and smaller folk tucked away on the inside seat were BOTH, uncomfortable. At an average of $100 a pop for tickets(edmonton to saskatoon) the option of a second bus should certainly have been exercised in my opinion. Thursday/Friday and maybe Sunday should be seriously considered likely. Your margin won't be the same with the added fuel, wear and tear etc, operators wage however, comfort and positive consensus comes at a cost sometimes. I am grateful that the service, post greyhound debacle, is available in these financially challenging times, for many. That in itself deserves acknowledgment and gratitude.
I personally came to purchase a car and visit grandchildren. Continue to adjust accordingly and may you find that elusive fine line between overall satisfaction and profitability. Blessings, S Osiowy.
Trip Date: 2024-09-26 12:30 pm
Edmonton Downtown to Saskatoon
Trip Date: 2024-09-24 12:30 pm
Edmonton Downtown to Regina
It was a relaxing experience
Trip Date: 2024-09-23 12:30 pm
Edmonton Downtown to Saskatoon
Excellent trip. Both drivers pleasant. If passengers were allowed to disembark at a stop, clear instructions given as to when to be back. When people were not to disembark at a stop, the driver ensured that people stayed on the bus so as not to delay the trip.
Trip Date: 2024-09-21 12:30 pm
Sherwood Park to Saskatoon - Grasswood Esso
Drivers were very courteous and helpful We were kept informed at each stop as to how long it would be.Bus arrived on time.
I did notice that the toilet was out of order when we left Sherwood Park.
Overall excellent service, thank you!
Trip Date: 2024-09-24 01:30 pm
Sherwood Park to Regina
Very satisfied with Rider Express; excellent and courteous drivers. I would like to suggest that instead of 2 senior seats at the front, that you change it to 4 seats as a lot of seniors travel on Rider Express and some find it hard to walk very far and to find a seat sometimes.
Trip Date: 2024-09-23 01:30 pm
Saskatoon - Grasswood Esso to Regina
My first trip with Rider Express was Regina to Lloydminster my second Regina to Saskatoon both with the return. I am a senior, and this is by far the best way to travel, especially with the amount of traffic on the road these days.
Keep up the good work Rider Express!!
Trip Date: 2024-09-23 08:05 pm
Edmonton South to Saskatoon
The wifi inside the bus was very helpful as a tourist i dont have to worry to communicate with my family whose waiting for me to arrive. Recommended 100% thank rider express for my safe arrival in saskatoon
Trip Date: 2024-09-22 01:00 pm
Saskatoon to Regina
It’s my third time using this and I’ll highly recommend. Only thing I’ll say is please remove the trash from the seats after one trip.
Trip Date: 2024-09-21 07:50 pm
Sherwood Park to Saskatoon
Thank you for an excellent ride to and from Edmonton!
Trip Date: 2024-09-21 01:30 pm
Edmonton Downtown to Saskatoon
The driver needs to provide concise time that passengers need to be back on the bus when people are allowed to exit to use washroom or purchase food.
Passengers should be reminded not to carry conversations on via speaker phone.
Trip Date: 2024-09-12 12:30 pm
Edmonton South to Regina
Great great bus ride ... I was lucky ... :o)))) 4/5 but really 5/5- one star is for improvements ! Keep up the good work ! Stay happy n healthy !
Trip Date: 2024-09-15 01:00 pm
Lloydminster to Regina
Great bus driver from lloydminster-Saskatoon. He was efficient with time and had excellent guest service skills!
Trip Date: 2024-09-15 04:30 pm
Lloydminster to Saskatoon
On time service! Big Comfortable coach to travel in. The temperature was kept balanced for seasonal normal. Driver was really friendly, and informative which made for quick boarding. Pickup and drop offs were also smooth and didn't seem to disrupt the trip for those continue on because of drivers efficiency. Lastly, coach was clean and seats were like new no rips stains etc.
Trip Date: 2024-09-14 04:30 pm
Lloydminster to North Battleford
it was a good trip
good driver
Trip Date: 2024-09-09 04:30 pm
Sherwood Park to Lloydminster
The bus stop location at Sherwood park had no shelter from the rain or cold. It was difficult to wait there with my luggage in the rain. The driver service was excellent, the wifi worked fine, the bus was clean and the temperature was good, the toilet paper was about to run out in the bathroom.
Trip Date: 2024-09-11 01:30 pm
Edmonton South to Saskatoon - Marquis Tim Hortons
It very good experience with you and both drivers are very good behaved with all passengers and they are took care for all passengers. All is good travailing with rider express I am very impressed thank you
Trip Date: 2024-09-11 01:00 pm
Edmonton Downtown to Saskatoon
Had a pleasant trip. Will travel with again.
Thanks
Trip Date: 2024-09-10 12:30 pm
Lloydminster to Saskatoon
Thanks a lot !
Trip Date: 2024-09-07 04:30 pm
North Battleford to Regina
All went well.thank you
Trip Date: 2024-09-07 06:00 pm
North Battleford to Regina
Excellent!
Trip Date: 2024-09-04 06:00 pm
Edmonton Downtown to Lloydminster
Great service, great ride, drivers were amazing!! Reason for a 3 star is the bathroom in bus 36 was not very functional and did not flush. I know that there are stops along the way, but stops are not long at times so bathroom times are scarce. Overall it was great keep up the great work!!
Trip Date: 2024-09-04 12:30 pm
Edmonton South to Vermilion
Excellent driver, the bus was clean, smelled good as you entered. Good driving control around the city and highway.
Just a note of confusion, there is a sign posted on a pole near the Southgate location, indicating that the stop location has moved, people were wondering if the Southgate location moved, they were trying to call, maybe that sign on the pole by the benches should be removed
Trip Date: 2024-09-04 01:00 pm
Edmonton South to Lloydminster
The bus was late, however from there, everything was perfect. The drivers and assistants were excellent. Very organized, friendly, helped with luggage and kept passengers up to date.
I would certainly ride again.
Thanks
Trip Date: 2024-09-03 01:00 pm
Edmonton South to Vermilion
Person on bus left behind on one stop due to passenger not following instructions. The other passengers requested the driver to go back he did. The driver also had a crying baby behind him. Anyhow very much thanks to the driver, he was really special!
Trip Date: 2024-08-31 01:00 pm
Edmonton South to Lloydminster
It was a great trip , a little behind schedule but otherwise very enjoyable. Glad to have public transportation again !! I will be using it again !! Please put the route back on for Swift Current, it is much needed there !!
Trip Date: 2024-08-31 01:00 pm
Vermilion to Saskatoon
I appreciate your services to make traveling easy and achievable to all. I will love an improvement in communication between driver and passenger that are to board at pick up stations that aren't your offices. I was picked from Vermilion and dropped at Loldyminster to board a bus coming from Edmonton to Saskatoon without been pre-informed of such travel re-arrangement. The driver to pick me up from Loldyminster seem not informed too as he told me I have no ticket till I re-explained myself which reminds me how I missed my bus from Vermilion to Edmonton in July.
Trip Date: 2024-08-30 03:30 pm
Sherwood Park to Saskatoon
Great overall trip.
Trip Date: 2024-08-29 01:30 pm
Lloydminster to Saskatoon - Marquis Tim Hortons
Very comfortable driver was very friendly
Trip Date: 2024-08-28 04:30 pm
Edmonton South to Saskatoon - Marquis Tim Hortons
THIS WAS THE FIRST TIME I HAVE TRAVELED ON RIDER EXPRESS. THE DRIVERS WERE COURTEOUS AND ON TIME. THE SEATS WERE COMFORTABLE AND SPACIOUS. AT ONE POINT, THE DRIVER SEEMED TO HAVE MECHANICAL PROBLEMS WITH THE BUS, BUT WE WERE ABLE TO ARRIVE ON TIME AND SAFELY. GENERALLY, THE RIDER EXPRESS WAS ECONOMICAL AND I WOULD USE THE SERVICE AGAIN.
THANKS
Trip Date: 2024-08-27 01:00 pm
Lloydminster to Saskatoon
Wonderful ride
Trip Date: 2024-08-27 04:30 pm
Edmonton South to Lloydminster
More trip schedules pls
Trip Date: 2024-08-26 01:00 pm
Edmonton South to Lloydminster
More trip schedules pls
Trip Date: 2024-08-26 01:00 pm
Edmonton South to Lloydminster
Overall it has always been a great experience. I just hope maybe we can have at least two choices of trips from red deer edmonton lloydminster and other places per day. One in the morning and one in the afternoon/evening. Thank you for including me in this survey
Trip Date: 2024-08-26 01:00 pm
Edmonton South to Saskatoon
Rider Express bus from South Edmonton to Saskatoon was a very good experience for me. I was able to board at Southgate Mall which is much closer to my daughter's home than boarding downtown. The bus was full and the driver made sure any families boarding could sit together. That was nice. The rest stops were ok. We had about 20 minutes in Vermillion where the convenience store was clean and well run. (Unfortunately on the way to Edmonton the rest stop was in Lloydminster, where the restaurant was permanently closed and the convenience store was not clean. ) The bus was on time and we arrived in downtown Saskatoon at 7 45 pm. I would take Rider Express again.
Trip Date: 2024-08-24 01:00 pm
Edmonton South to Saskatoon - Marquis Tim Hortons
Both the drivers were very good.
Trip Date: 2024-08-24 01:00 pm
Sherwood Park to Saskatoon - Marquis Tim Hortons
The bus was late leaving Sherwood Park but the drivers managed to safely recover most of the time. Overall a good trip. I would use the service again. Full stars for what was in their control. Thank you.
Trip Date: 2024-08-21 01:30 pm
Saskatoon - Marquis Tim Hortons to Lumsden - Esso
I was having issues booking my ticket, and when I called to speak with Sharon at the office she was incredibly helpful and kind. I'm grateful that rider express employs such wonderful humans, her patience and kindness were over the top .
Thankyou, Sharon
Trip Date: 2024-08-25 07:20 pm
Edmonton South to Saskatoon
Stay should be near the food places. We didn't get any food while Stay during the Saskatoon to Edmonton and vice versa.
Trip Date: 2024-08-21 01:00 pm
Saskatoon to Regina
The office/bus people were very nice, and the both the bus and Saskatoon station were clean.
Trip Date: 2024-08-21 07:50 pm
Edmonton South to Lloydminster
Good driver, helpful and personable. On time at pick up, a little late on arrival but not the drivers fault. I can’t believe people are so inconsiderate to leave the bus at stops when he had to get out and help people after being asked to stay in their seats!! Nice smooth ride, overall great experience 😊
Trip Date: 2024-08-21 01:00 pm
Edmonton South to North Battleford
Should be care about more cleaning on seats
Trip Date: 2024-08-21 01:00 pm
Edmonton Downtown to Saskatoon - Marquis Tim Hortons
Thank you for everything,it was wonderful traveling with riders express had no problem,thank you again
Trip Date: 2024-08-19 12:30 pm
Edmonton South to Saskatoon - Grasswood Esso
Trip Date: 2024-08-19 01:00 pm
Lloydminster to Regina
My wife and I have been big supporters of your service. It has been very important for trips to Regina from Lloydminster. Unfortunately we are quite distressed with your schedule changes for such late arrival into Regina. With winter arrival time of 11:30 pm or later it will decrease our willingness to use your service. Also arriving in to Regina with no place to wait inside for our ride is cause for concern. My son has been kind to let other seniors sit in his vehicle until rides show up. It seems the other departure times from Saskatoon had also disappeared.
Trip Date: 2024-08-15 04:30 pm
Edmonton Downtown to Saskatoon
Trip Date: 2024-08-14 12:30 pm
Saskatoon to Regina
Service was excellent as usual. Have been using Rider Express since they first opened and very grateful for the service. However latrines needed to be emptied, the evening bus was difficult from the overbearing smell.
Trip Date: 2024-08-12 07:50 pm
Sherwood Park to North Battleford
The trip was good but the bus had problems and kept losing power so we had to pull to the side of highway several times .The first driver though young was doing his best but had an over the top customer who made it a little difficult .But it all worked out and I finally made it to my destination .Both bus driver were gracious and courteous ..
Trip Date: 2024-08-11 01:30 pm
Edmonton Downtown to Saskatoon
Couldn't find the unit number on my contract. Thought it was L117 as it said on the subject title. The paper should be clear as to what the unit number is to save customers from the stress. I was frustrated and called in and couldn't get an answer soon and I was someone from out of town that needed storage for his bags for work and didn't have a vehicle.
The only reason I am giving 5 stars was because the manager was understanding that I was away from the storage place after being patient and I didn't want to drag my heavy bags back. She said she would issue a refund. She did the right thing.
Trip Date: 2024-08-12 12:30 pm
Edmonton South to Saskatoon - Marquis Tim Hortons
Please modernize your aging fleet. Today I was in unit 26. First of all it doesn’t have any usb charging ports. Seats are tightly packed with minimal leg space. Most importantly it was breaking down again and again in middle of the highway. It was not safe because bus was dying in live highway lane. I hope you understand my point. Thank you
Trip Date: 2024-08-11 01:00 pm
Edmonton Downtown to Saskatoon
The bus stalled several times and caused us to pull off the highway onto the shoulder of the highway. I found this to be very dangerous. Also a few people in the back were drinking alcohol and almost came to blows. But this doesn't affect my overall opinion of Rider Express. I still very much appreciate your service.
Trip Date: 2024-08-11 12:30 pm
Vermilion to Saskatoon
Most drivers are very good about making announcements when we come to a stop so we know how long the stop is and what time we are leaving. So when a driver doesn't do that I as a passenger am unsure whether it is safe to leave the bus. Please pass along to all your drivers how important making these announcements is to the passengers.
You have no idea how thankful I am for Rider Express. I don't care to drive long distances any more so Rider Express is much appreciated.
Trip Date: 2024-08-10 03:30 pm
Edmonton South to Saskatoon
Bus trip was good except for the bus stalling several times. When drivers switched, the new driver gave passengers 5 minite break and proceeded to make up for the lost time.
Trip Date: 2024-08-11 01:00 pm
Lloydminster to Saskatoon
It would be very convenient for travelers and owner of rider express in price, if you would organize another morning line direct from saskatoon to edmonton with the smaller bus similar to Prince Albert. Thanks
Trip Date: 2024-08-10 04:30 pm
Edmonton South to Saskatoon
The bus was in time.
The bus driver was excellent
Trip Date: 2024-08-03 01:00 pm
Saskatoon to Regina
The bus was fine and on time. However, the reading lights were not turned on, so I strained my eyes to read until it was too dark and then was unable to read, which made the trip seem much longer. My recollection is every other bus company I have travelled with, whether in a schedule or a charter, has turned on the reading lights.
Trip Date: 2024-08-08 07:50 pm
Edmonton South to Saskatoon
Overall, very good.
Trip Date: 2024-08-08 01:00 pm
North Battleford to Regina
Trip Date: 2024-08-07 06:00 pm
Edmonton Downtown to Saskatoon
Trip Date: 2024-08-05 12:30 pm
Edmonton Downtown to Saskatoon
Trip Date: 2024-08-05 12:30 pm
Edmonton South to Saskatoon - Marquis Tim Hortons
Great trip as always, first driver somewhat rude, as he asked me and another passenger to talk quieter and we were talking in our normal voices..
Trip Date: 2024-08-05 01:00 pm
Edmonton South to Saskatoon - Marquis Tim Hortons
Bus door did not shut.
Brakes were very loud and squeaky. I felt bad for the driver!!
Trip Date: 2024-08-03 01:00 pm
Lloydminster to Regina
Excellent service and on time schedule
Trip Date: 2024-08-02 04:30 pm
Edmonton South to Saskatoon
Easy ride, efficient trip, good drivers, clean bus
Trip Date: 2024-08-02 01:00 pm
Edmonton South to Regina
Experience with riderexpress is outstanding . Staff members are very comparative and helpful also seats are much comfortable ..
Trip Date: 2024-08-02 01:00 pm
Edmonton South to Lloydminster
Thank you!! The A/C was working this time. I greatly appreciated it as it was °25C outside. Drivers were friendly, funny and great drivers! Thanks again!!
Trip Date: 2024-07-30 01:00 pm
Edmonton South to Saskatoon
The ride was excellent. More comfortable than plane seats, nice temperature, plug in for devices, and a smooth ride. The time flew by! Thank you 👍👍The Drivers were so kind and nice too
Trip Date: 2024-07-29 01:00 pm
North Battleford to Regina
Quite the ride - drivers are cool - schedule times & departures are ok -
Keep doing your ‘thang’ -
Trip Date: 2024-07-29 06:00 pm
Edmonton Downtown to Saskatoon - Marquis Tim Hortons
On time service
Trip Date: 2024-07-24 12:30 pm
Edmonton South to Saskatoon - Marquis Tim Hortons
I have no complaints!
Trip Date: 2024-07-23 01:00 pm
Edmonton Downtown to Saskatoon
That was really nice we arrived 5 min in advance. The 2 drivers were really polite and friendly. I will taking again
Trip Date: 2024-07-23 12:30 pm
Edmonton Downtown to Regina
I usually give 5/5 stars because I frequently use this bus service and usually have zero issues. During my trip on July 15th from Regina to Saskatoon I had to change my ticket to the earlier bus instead of the 4:30 pm bus. I paid the fee upon check in and everything seemed good. Half way during the trip the bus driver pulls over in the middle of nowhere and walks up and down the aisle seems to be looking for someone, he stops at my spot and said that I didn’t check in and asks for my ID. I said what is going on? He said I didn’t check in and shows me his text messages on his company phone that had a name of Joan but there was a security camera picture of me while at the Regina station… I said I checked in and was the second person to check in that day and that I paid the $21 fee to change my ticket, he takes a picture of my ID and then proceeds to the front of the bus and then says “thank you” while waving back to me to say everything is good.
This was kinda of embarrassing as now everyone on the bus was looking at me but at least when we arrived in Saskatoon the driver approached me saying sorry there was a problem in the system and that I was the only passenger who changed their ticket.
Overall experience that was a little weird but i understand there can be times of miscommunication and glitches.
Trip Date: 2024-07-30 12:30 pm
Saskatoon - Marquis Tim Hortons to Regina
Good service
Trip Date: 2024-07-05 07:20 pm
Saskatoon - Grasswood Esso to Regina
Driver was very good he gave information on every stop. And guide professionally throughout the journey
Trip Date: 2024-06-26 08:05 pm
Edmonton Downtown to Lloydminster
I bought a ticket through here and was satisfied with my trip. The employees working here like reception and bus drivers were all straight to the point and helpful. I found the trip to take a bit long of course because it was first stop out of the city and has to pick up two other stops. But it was okay because the seats are comfortable, there is a bathroom in the back of the bus, and it is kept very clean. I was happy the seats can recline and have seat belts, a cup holder on one side, small net baskets in front for other items, adjustable arm rests and a foot holder for comfort. I lucked out because I didn't have anyone sit by me so I got two seats to myself. I napped halfway and colored pictures the other half. Very smooth ride for the most part. A little bumpy depending on roads but it's such a big bus! We did have a delay and took our break early which is a half hour stop. Which is plenty of time for a cigarette and some food. Thanks rider express for getting me home safely.
Trip Date: 2024-06-24 12:30 pm
Saskatoon to Regina
I always love this service! Always have a positive rider experience every time I use this service!
Thank you!
Trip Date: 2024-07-06 07:50 pm
Sherwood Park to Regina
A lady by the name of Kimi in the Edmonton office was very helpful and informative. She was able to answer all of my questions. I hope all of your employees are like her. Please acknowledge her good work.
Trip Date: 2024-05-16 01:30 pm
Edmonton Downtown to Regina
Awesome service..But ya need a bigger sign for the Edmonton depot, Not very clearly marked on the building...👍
Trip Date: 2023-12-26 11:00 am
Edmonton Downtown to Saskatoon - Husky Travel Center
Got there an hour late.
Trip Date: 2023-10-06 12:30 pm
Lloydminster to Saskatoon
Amazing riders, amazing people
Trip Date: 2023-09-29 01:10 pm
Edmonton Downtown to Lloydminster
Great service overall but Downside to this was the bathroom, i used it and all the piss was just floating back up from the toilet?! there was no toilet cover. All the piss flew up in the air, as i was using the restroom. So i think there should be a toilet cover on that bus. i’ve never rode a bus before and don’t know if it’s supposed to be like? the water just splashes everywhere as you flush? anyways i do know that there is supposed to be an cover to prevent that from happening. some people came out of the bathroom smelling like piss 🤨 it’s kinda insane
Trip Date: 2023-08-19 10:00 am
Saskatoon to Regina
Excellent service as always. I have done over 10 trips and I can confidently say that all parties -customer care reps and drivers - were always professional, there's good communication and correspondence. Bravo
Trip Date: 2023-08-03 04:55 pm
Saskatoon to Regina
Prompt, efficient, excellent drivers and courteous staff.
Thank you!
Trip Date: 2023-07-23 04:55 pm
Edmonton Downtown to Regina
Nice ride. Good service
Trip Date: 2023-06-26 10:00 am
Saskatoon to Regina
I still appreciate the service. Will take
some getting used to the new schedule. It’s
before we knock off work, therefore have to
take next day.May work for some, but is awkward
time off day.
Trip Date: 2023-03-18 04:55 pm
Saskatoon to Regina
Very Enjoyable drive, Driver Was Helpful And Kind. I will Definitely Use This Service More Often.
Trip Date: 2023-02-09 11:30 am
Saskatoon to Regina
The call centre was extremely friendly on my changed details of trip at last minute.Thankyou
Trip Date: 2023-02-04 08:15 pm
Saskatoon to Regina
Cost effective. Good driving
Reasonably clean
Good service
Trip Date: 2022-12-23 08:15 pm
Saskatoon to Regina
Very Impressed with the bus driver, Road from Dundurn to Davidson Sheet of Glare Ice and rumble ice . He handled it like a True Pro when he had to Pass slower traffic did it very safe and professional .. Take in mind I have 3.9 Million miles and 34 years of experience He should get a Pat on the back for a job well done As I know most good drivers do not get enough credit. Trip was a hour late leaving but with road condition very understandable
Trip Date: 2022-11-06 08:15 pm
Saskatoon to Regina
Great to know we have such great service.
Bus was very clean with phone chargers and even seatbelts. Very comfortable and the driver was very professional.
Thank you for the relaxing trip.
Trip Date: 2022-10-03 10:30 am
Edmonton to Saskatoon
Trip Date: 2022-09-17 12:15 pm
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