Edmonton Downtown to Saskatoon - Marquis Tim Hortons
On time service
Trip Date: 2024-07-24 12:30 pm
Edmonton South to Saskatoon - Marquis Tim Hortons
I have no complaints!
Trip Date: 2024-07-23 01:00 pm
Edmonton Downtown to Saskatoon
That was really nice we arrived 5 min in advance. The 2 drivers were really polite and friendly. I will taking again
Trip Date: 2024-07-23 12:30 pm
Edmonton Downtown to Regina
I usually give 5/5 stars because I frequently use this bus service and usually have zero issues. During my trip on July 15th from Regina to Saskatoon I had to change my ticket to the earlier bus instead of the 4:30 pm bus. I paid the fee upon check in and everything seemed good. Half way during the trip the bus driver pulls over in the middle of nowhere and walks up and down the aisle seems to be looking for someone, he stops at my spot and said that I didn’t check in and asks for my ID. I said what is going on? He said I didn’t check in and shows me his text messages on his company phone that had a name of Joan but there was a security camera picture of me while at the Regina station… I said I checked in and was the second person to check in that day and that I paid the $21 fee to change my ticket, he takes a picture of my ID and then proceeds to the front of the bus and then says “thank you” while waving back to me to say everything is good.
This was kinda of embarrassing as now everyone on the bus was looking at me but at least when we arrived in Saskatoon the driver approached me saying sorry there was a problem in the system and that I was the only passenger who changed their ticket.
Overall experience that was a little weird but i understand there can be times of miscommunication and glitches.
Trip Date: 2024-07-30 12:30 pm
Saskatoon - Marquis Tim Hortons to Regina
Good service
Trip Date: 2024-07-05 07:20 pm
Saskatoon - Grasswood Esso to Regina
Driver was very good he gave information on every stop. And guide professionally throughout the journey
Trip Date: 2024-06-26 08:05 pm
Edmonton Downtown to Lloydminster
I bought a ticket through here and was satisfied with my trip. The employees working here like reception and bus drivers were all straight to the point and helpful. I found the trip to take a bit long of course because it was first stop out of the city and has to pick up two other stops. But it was okay because the seats are comfortable, there is a bathroom in the back of the bus, and it is kept very clean. I was happy the seats can recline and have seat belts, a cup holder on one side, small net baskets in front for other items, adjustable arm rests and a foot holder for comfort. I lucked out because I didn't have anyone sit by me so I got two seats to myself. I napped halfway and colored pictures the other half. Very smooth ride for the most part. A little bumpy depending on roads but it's such a big bus! We did have a delay and took our break early which is a half hour stop. Which is plenty of time for a cigarette and some food. Thanks rider express for getting me home safely.
Trip Date: 2024-06-24 12:30 pm
Saskatoon to Regina
I always love this service! Always have a positive rider experience every time I use this service!
Thank you!
Trip Date: 2024-07-06 07:50 pm
Sherwood Park to Regina
A lady by the name of Kimi in the Edmonton office was very helpful and informative. She was able to answer all of my questions. I hope all of your employees are like her. Please acknowledge her good work.
Trip Date: 2024-05-16 01:30 pm
Sherwood Park to Lloydminster
Great ride!
Trip Date: 2024-02-12 03:30 pm
Sherwood Park to Saskatoon Downtown Rider Office
I had another great ride on your bus.on Jan 2nd at 3.30.cant remember the drivers name .hope you have the name of the driver on that day.he drives with caution and he always smiles.it was nice to know that he knew me from the last time I took the bus to Edmonton. I think he Asian say hi for me thank you so much for the relaxing ride.from bev turner
Trip Date: 2024-01-02 03:30 pm
Edmonton Downtown to Regina
Awesome service..But ya need a bigger sign for the Edmonton depot, Not very clearly marked on the building...👍
Trip Date: 2023-12-26 11:00 am
Edmonton Downtown to Saskatoon
Very impressed by the professionalism of check-in, and drivers employees. The purchase of tickets on-line is very easy and efficient. The bus was a bit hot, with the airflow vents not functioning for the first half of the trip. But overall a very pleasant and peaceful ride.
Trip Date: 2023-11-10 03:00 pm
Edmonton Downtown to Saskatoon - Husky Travel Center
Got there an hour late.
Trip Date: 2023-10-06 12:30 pm
Lloydminster to Saskatoon
Amazing riders, amazing people
Trip Date: 2023-09-29 01:10 pm
Edmonton Downtown to Lloydminster
Great service overall but Downside to this was the bathroom, i used it and all the piss was just floating back up from the toilet?! there was no toilet cover. All the piss flew up in the air, as i was using the restroom. So i think there should be a toilet cover on that bus. i’ve never rode a bus before and don’t know if it’s supposed to be like? the water just splashes everywhere as you flush? anyways i do know that there is supposed to be an cover to prevent that from happening. some people came out of the bathroom smelling like piss 🤨 it’s kinda insane
Trip Date: 2023-08-19 10:00 am
Sherwood Park to Saskatoon
I took you bus to Edmonton last week . I cane back on the 13th and got paul again i was happy to see him.what a beautiful ride.loved that there are seat belts.and wifi.met a very pleasant and caring bus driver .his name Paul.he is caring and funny.paul made my bus drive very pleasant and happy to have had him as my driver..I will always take the rider express when I will travel. You are so luck you have such a great driver working for you.so thank you from the bottom of my heart for haveing such great busses.thank you bev turner
Trip Date: 2023-08-13 03:45 pm
Edmonton Downtown to Lloydminster
I want to say how much I appreciate the customer service I have received from Rider Express. I was unhappy with a non-stop trip I ended up on when I had been used to having short breaks along the way in the past, and they compensated me quite generously for my discomfort. Now I am aware of the possibility of a non-stop trip and will prepare accordingly with a snack for the road, and taking an Advil before I board for my stiff joints. They retained my business (which is frequent) by caring about my experience and making sure I continued to travel with Rider Express. It's a rare thing and I am grateful. See you on the bus!
Trip Date: 2023-08-11 03:15 pm
Saskatoon to Regina
Excellent service as always. I have done over 10 trips and I can confidently say that all parties -customer care reps and drivers - were always professional, there's good communication and correspondence. Bravo
Trip Date: 2023-08-03 04:55 pm
Saskatoon to Regina
Prompt, efficient, excellent drivers and courteous staff.
Thank you!
Trip Date: 2023-07-23 04:55 pm
Edmonton Downtown to Regina
Nice ride. Good service
Trip Date: 2023-06-26 10:00 am
Saskatoon to Regina
I still appreciate the service. Will take
some getting used to the new schedule. It’s
before we knock off work, therefore have to
take next day.May work for some, but is awkward
time off day.
Trip Date: 2023-03-18 04:55 pm
Saskatoon to Regina
Very Enjoyable drive, Driver Was Helpful And Kind. I will Definitely Use This Service More Often.
Trip Date: 2023-02-09 11:30 am
Saskatoon to Regina
The call centre was extremely friendly on my changed details of trip at last minute.Thankyou
Trip Date: 2023-02-04 08:15 pm
Saskatoon to Regina
Cost effective. Good driving
Reasonably clean
Good service
Trip Date: 2022-12-23 08:15 pm
Saskatoon to Regina
Very Impressed with the bus driver, Road from Dundurn to Davidson Sheet of Glare Ice and rumble ice . He handled it like a True Pro when he had to Pass slower traffic did it very safe and professional .. Take in mind I have 3.9 Million miles and 34 years of experience He should get a Pat on the back for a job well done As I know most good drivers do not get enough credit. Trip was a hour late leaving but with road condition very understandable
Trip Date: 2022-11-06 08:15 pm
Saskatoon to Regina
Great to know we have such great service.
Bus was very clean with phone chargers and even seatbelts. Very comfortable and the driver was very professional.
Thank you for the relaxing trip.
Trip Date: 2022-10-03 10:30 am
Edmonton to Saskatoon
Trip Date: 2022-09-17 12:15 pm
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