Golden to Kamloops Bus By Rider Express

Calgary - Westbrook Mall to Golden

The driver was courteous and professional and he informed us ahead of time where we’ll be stopping and how long we had. He also gave us suggestions where to eat and not to follow a particular clock because it runs late. The seat in the bus was “newer” and comfortable. Thanks for a delightful ride.

Trip Date: 2024-11-22 08:30 am

Revelstoke to Vancouver

Trip Date: 2024-11-21 01:20 pm

Kamloops to Abbotsford

Despite a blizzard and limited visibility, I'm so grateful the driver got us through with minimal delays. Can always count on Rider Express, especially in harsh winter conditions when I don't want to take the risk of driving on the highways.

Trip Date: 2024-11-16 04:45 pm

Canmore to Kamloops

The experience was excellent; more specifically: the bus was clean, temperature was spot on, the passengers were well controlled, no loud mouths, etc, Sam the driver demonstrated superior driving skills and his ability to keep the passengers informed regarding stops to maintain his schedule. I will continue to chose Rider over driving my own vehicle whenever possible.

Trip Date: 2024-11-10 09:35 am

Calgary - Westbrook Mall to Kamloops

Trip Date: 2024-11-19 08:30 am

Calgary - Westbrook Mall to Kamloops

The trip with Rider Express went very smoothly. Your driver was courteous and drove well. I would recommend your company. Thank you.

Trip Date: 2024-11-16 08:30 am

Salmon Arm to Chilliwack

Trip Date: 2024-11-18 02:55 pm

Calgary - Westbrook Mall to Salmon Arm

Prompt. comfortable. easy to book. Calgary to vancouver. Easier then driving rogers pass myself.

Trip Date: 2024-11-17 08:30 am

Golden to Salmon Arm

Perfect, everything as expected. Drivers were awesome

Trip Date: 2024-11-16 12:25 pm

Revelstoke to Salmon Arm

Your driver was very helpful and courteous. Thank you for providing the service

Trip Date: 2024-11-16 01:20 pm

Calgary - Westbrook Mall to Golden

I’ve been using Rider Express ever since i’ve arrived Canada, I travelled from Golden to Calgary and I can say my experience was exceptional! Drivers are polite , kind and helpful, journey was smooth, depart and arrived on time. Check In and identification process are excellent! Bus is clean, tidy and always on right temperature condition. I will always choose Rider Express whenever I traveled to Calgary - Golden, and in the future I would love to travel to Vancouver and Edmonton. 😊

Trip Date: 2024-11-16 08:30 am

Golden to Salmon Arm

I had a very enjoyable, stress-free trip. I felt confident in the driver's skills and he was very thorough and explained our transfer in Salmon Arm very simply and he did this several times to make sure no one was on the wrong bus. The bus was spacious and clean. I would recommend this way to travel. It was somewhat more expensive than I thought it would be. If the expense came down I would travel to Golden more frequently.

Trip Date: 2024-11-15 12:25 pm

Kamloops to Vancouver

All good. The driver is reeeealllly amazing. Thank you

Trip Date: 2024-11-15 04:45 pm

Kamloops to Vancouver

Excellent. Friendly. Efficient. Good driving. Prompt. Great price.

Trip Date: 2024-11-14 04:45 pm

Salmon Arm to Surrey

It is a nice and comfortable trip. Thanks for the two drivers.

Trip Date: 2024-11-12 02:55 pm

Merritt to Vancouver

I have always found the service I have gotten from Rider express on time, courteous and helpful drivers. Thank you.

Trip Date: 2024-11-15 07:40 am

Golden to Salmon Arm

Clean bus, friendly driver, on time schedule. Thanks again!

Trip Date: 2024-11-12 12:25 pm

Calgary - Marlborough Mall to Salmon Arm

Trip Date: 2024-11-09 07:55 am

Calgary - Westbrook Mall to Salmon Arm

I have not used the bus since Greyhound quit going from Calgary to Vernon. I was very impressed with how the driver handled the trip and the changeover in Salmon arm. He was very clear with all the instructions and how much time we had at each point and who was allowed to get off. The bus was reasonably comfortable. I really appreciated the fact that he made sure that everybody had a seat because that was often poorly done by Greyhound. So I really appreciate the service and I may use it again because it’s a lot cheaper than flying.

Trip Date: 2024-11-11 08:30 am

Calgary - Westbrook Mall to Salmon Arm

It is so wonderful to relax and not have to worry about driving. always a pleasure

Trip Date: 2024-11-09 08:30 am

Kamloops to Vancouver

Drove down October 28th to meet up with friends. My first drive on Riders Express. Ron was a great driver

Trip Date: 2024-10-28 06:40 am

Revelstoke to Kamloops

Great job. Friendly driver.

Trip Date: 2024-11-09 01:20 pm

Kamloops to Vancouver

Driver was really efficient and skipped his breaks to try to make up the delays caused by 3 late boys. Appreciate his commitment while being a safe driver through the snow!

Trip Date: 2024-11-04 04:45 pm

Salmon Arm to Vancouver

Trip Date: 2024-11-04 02:55 pm

Salmon Arm to Vancouver

Trip Date: 2024-11-04 02:55 pm

Calgary - Westbrook Mall to Kamloops

The trip was great! The driver was friendly! The bathrooms were disgusting!!! Someone needs to be cleaning the bathrooms or just remove them from buses.

Trip Date: 2024-11-03 08:30 am

Kamloops to Surrey

Good service, reasonable prices 👍🏻

Trip Date: 2024-11-03 04:45 pm

Golden to Salmon Arm

Courteous, friendly and comfortable service. Pleasant drive to Salmon Arm and back to Golden Excellent driver, comfortable seats, plenty of breaks. Thank you for making our trip a pleasant experience.

Trip Date: 2024-10-29 12:25 pm

Salmon Arm to Chilliwack

No Issues. Trip was very good.

Trip Date: 2024-10-30 02:55 pm

Golden to Chase

I would choose to travel with Riderexpress again. It’s comfortable, convenient wifi access to stay in touch or make further plans for arrival planning and we had a courteous chauffeur.

Trip Date: 2024-10-30 12:25 pm

Kamloops to Vancouver

As always, I am very happy with your service. I always enjoy the good service I get every time from Ron, and I like how he is always having conversations with the passengers. He is very good with his client relations, and keep it up. But maybe in the future you might need to introduce loyalty rewards for your regular customers. Other than that, you guys are professional, and I would recommend you anytime.

Trip Date: 2024-10-30 06:40 am

Kamloops to Vancouver International Airport (YVR)

It was highly kind of the driver and safe driving. I appreciate all of you have done.

Trip Date: 2024-10-29 04:45 pm

Salmon Arm to Vancouver

Smooth ride:) Seats could be cleaner.

Trip Date: 2024-10-29 02:55 pm

Calgary - Westbrook Mall to Canmore

Near perfect

Trip Date: 2024-10-29 10:30 pm

Golden to Abbotsford

I had a great trip back home ! Thank you!

Trip Date: 2024-10-27 12:25 pm

Calgary - Marlborough Mall to Kamloops

A very good experience for the most part. The driver was courteous and helpful and so was the desk clerk. The price was a bargain. The bus seats could have been cleaner. I had to put plastic on mine to seat on it. The time schedule was excellent. Could the buses be fitted with better shock absorbers (??) Or whatever is necessary to stop then from bumping us around?

Trip Date: 2024-10-27 07:55 am

Calgary - Westbrook Mall to Salmon Arm

Great driver

Trip Date: 2024-10-26 08:30 am

Kamloops to Vancouver

Great driver and a very smooth trip to Vancouver Many Thanks

Trip Date: 2024-10-26 04:45 pm

Golden to Salmon Arm

Driver was very helpful in getting handicapped person in and settled comfortably Thank you.

Trip Date: 2024-10-21 12:25 pm

Salmon Arm to Vancouver

The experience was going but too many stops makes the trip too long , it took 9+ hrs from Kelowna to Vancouver

Trip Date: 2024-10-25 02:55 pm

Banff to Salmon Arm

It was a good service with reasonable amenities and friendly drivers. A little bit late due to bus changes but overall positive

Trip Date: 2024-10-25 10:10 am

Salmon Arm to Abbotsford

Trip Date: 2024-10-21 02:55 pm

Calgary - Westbrook Mall to Salmon Arm

My trip was just fine. I felt safe with the bus driver Wayne who managed the passengers well in spite of one fellow who got off the bus at a stop were he shouldn’t have which meant the bus driver had to find him thereby delaying departure. My only problem is that I am short and the seats do not fit me very well so not as comfortable because the head rest is above where my head is. I would take a pillow or neck ring on a future trip as I realize you can’t do much about that.

Trip Date: 2024-10-24 08:30 am

Sorrento Westbound to Vancouver International Airport (YVR)

I am very impressed see with the Rider bus service. I got a bus from Sorento this morning at 5am to Vancouver international airport. The driver was great, he was polite professional, with a kind heart and he was very cheerful and humble. He had a good deminer. Very helpful to all specially seniors. I had to ask his name as he is one of the best I have come across. He was and polite so am writing this note to say well done Ron and well done Rider Bus service I am impressed.

Trip Date: 2024-10-24 04:55 am

Kamloops to Vancouver

Safe drive and comfortable.

Trip Date: 2024-10-24 06:40 am

Revelstoke to Vancouver

The drivers were great, courteous and kept us up to date with arrival times

Trip Date: 2024-10-22 01:20 pm

Calgary - Westbrook Mall to Banff

The trip from Calgary to Banff on Rider Express was delightful. The bus was very new and the seats were incredibly comfortable. There was more leg room on this bus then the previous two buses on the other two legs of my trip (Saskatoon to Edmonton, and Edmonton to Calgary). The bus driver was terrific. He kept everyone in the loop and made sure we all knew which stop was coming up for which destinations. I had a great trip and I would do it again. Thank you Rider Express.

Trip Date: 2024-10-22 10:30 pm

Abbotsford to Vancouver

Ron was a great Bus Driver! Very friendly and cared for all passengers!!!

Trip Date: 2024-10-23 09:55 am

Kamloops to Vancouver

I am very happy with your service and how you guys stick to the schedule. I have to mention your driver Ron who drives every morning from Kamloops to Vancouver and back, his service and dedication to his work as well as clients is outstanding. After being on your bus two or 3 times , the next time he saw me he addressed me by name, showing how he is so in touch with his clients. He is so good.Keep up the good work

Trip Date: 2024-10-23 06:40 am

Calgary - Westbrook Mall to Revelstoke

Clean Bus and a very nice great Driver who gave me his Cellphone to call a Taxi.Rider Express is great

Trip Date: 2024-10-20 08:30 am

Salmon Arm to Surrey

Great service thank you

Trip Date: 2024-10-21 02:55 pm

Kamloops to Vancouver

Trip Date: 2024-10-21 04:45 pm

Calgary - Westbrook Mall to Salmon Arm

I really appreciated this bus driver! He gave clear rules to us and communicated well and had a sense of humor too. The bus ran late, so although we had only one break in Golden he explained why very carefully. It made the trip run smoothly and confidently.

Trip Date: 2024-10-17 08:30 am

Calgary - Westbrook Mall to Golden

The whole experience was excellent from going into the office and the ride. The administration person was friendly and helpful. The driver communicated clearly and concisely informing us what the next stop would be and how long the stop would be. I appreciate him telling everyone to wear headphones!

Trip Date: 2024-10-19 08:30 am

Calgary - Westbrook Mall to Vancouver

Over all a great trip with terrific scenery. Bus clean and comfortable. Company should find a better place to stop at Kamloops,where drivers were changed! A grimy gas station with no facilities? Kamloops is a big place with many other options. After 8 hrs on the road passengers deserve a better place and company should be able to provide someplace decent.

Trip Date: 2024-10-17 08:30 am

Kamloops to Surrey

Excellent service at a great price

Trip Date: 2024-10-16 04:45 pm

Calgary - Westbrook Mall to Revelstoke

Great service, I use it frequently between Revelstoke and Calgary. Good staff at the Calgary check in. Very clean and the drivers are clear about expectations and keeping passengers informed of the stops and rest areas. Website is easy to use except at the last minute. Also contact numbers are hard to fine. Overall a very good and much needed service.

Trip Date: 2024-10-14 08:30 am

Revelstoke to Surrey

I got on in Revelstoke and the driver was great! So friendly and kept us up to date on stops and bus number etc. The driver switched in Kamloops and the new one wasn’t as informative, pretty basic.

Trip Date: 2024-10-14 01:20 pm

Kamloops to Vancouver

Pleasant driver. Got us to our destination in time.

Trip Date: 2024-10-14 04:45 pm

Salmon Arm to Vancouver

Too full bus still comfy. Excellent drivers. 👍

Trip Date: 2024-10-14 02:55 pm

Kamloops to Abbotsford

The driver needed to be more organized with his communication when highlighting drop off points for passengers that got to certain areas

Trip Date: 2024-10-14 04:45 pm

Banff to Kamloops

This was my first time using Rider. I will definitely use this means of transportation. The driver was awesome. The ride was smooth and on time. Thanks Rider!

Trip Date: 2024-10-14 10:10 am

Revelstoke to Sorrento Westbound

The driver was polite and efficient and acted professionally. Bus was on time , eventhough it was a long weekend Monday.

Trip Date: 2024-10-14 01:20 pm

Chase to Surrey

I was very impressed with our driver. Some of our passengers tried to ignore the information they were given about getting off the bus. Our driver spoke very nice to them, also very firm about the information they were given. I was very impressed! I enjoyed my trip very much and will definitely choose Rider Express another time.

Trip Date: 2024-10-13 03:40 pm

Revelstoke to Sicamous

Trip Date: 2024-10-12 01:20 pm

Chase to Chilliwack

First time on this bus line. Picked up on time, arrived alittle early at destination, happy about that. If I had one item to mention, it’s that on the other bus line, the drivers always make a firm sounding announcement after each pick-up stop regarding; no smoking, vaping, alcohol, playing any device with sound on(earplugs only) phone calls must be quiet. These are all appreciated because it’s extremely annoying having to listen to someone’s phone conversation, movie, E-book or video game. Also a mention of seatbelts is important. These announcements make the passengers feel like the driver is in charge and he won’t accept any nonsense on his bus. It was a good first experience and I also appreciated a small break on the price from the other bus line. A seniors discount might be an excellent way to of increasing ridership. Thanks again

Trip Date: 2024-10-08 03:40 pm

Salmon Arm to Vancouver

All good!

Trip Date: 2024-10-13 02:55 pm

Salmon Arm to Kamloops

The driver was very professional and caring Bus was clean. And on schedule

Trip Date: 2024-10-11 02:55 pm

Calgary - Westbrook Mall to Revelstoke

A very pleasant experience. The location in Calgary was only 20 minutes away. Check in was easy. The bus was on time. The bus was new, modern, spacious and clean. The driver kept us informed of stops and for how long. Bus arrived on time at final destination. Riders were considerate in not having conversations on their cellphones. I would definitely use Rider Express again.

Trip Date: 2024-10-06 08:30 am

Salmon Arm to Vancouver

I love this Bus ride from salmon arm to Vancouver. This Bus always becomes best from other

Trip Date: 2024-10-11 02:55 pm

Calgary - Marlborough Mall to Salmon Arm

Vry vry good nd excellent service

Trip Date: 2024-10-10 07:55 am

Calgary - Westbrook Mall to Salmon Arm

Basically the trip was good. The driver was friendly and competent. Unfortunately the bus broke down and had to be replaced, so I arrived 2 hours late, which of course caused complications.

Trip Date: 2024-09-27 08:30 am

Calgary - Marlborough Mall to Golden

Every thing is fine expect how the drivers handle luggage... may be they can handle little gentle. Other than this all well.

Trip Date: 2024-10-08 07:55 am

Calgary - Westbrook Mall to Sicamous

This trip was flawless, down to the min. Keep it up

Trip Date: 2024-10-08 08:30 am

Revelstoke to Vancouver

I love travelling with Rider Express. 🍀🍀🍀🍀it’s my second time. I am really satisfied with the services.

Trip Date: 2024-10-08 01:20 pm

Calgary - Westbrook Mall to Revelstoke

Bus is clean and tidy, driver was very polite

Trip Date: 2024-10-06 08:30 am

Calgary - Westbrook Mall to Revelstoke

Calgary to Revekstoke trip was a fantastic experience. Not only did we travel through the breathtaking scenery of the Rockies, the bus was clean, comfortable and quiet and the driver curtious and punctual. I would highly recommend this trip.

Trip Date: 2024-10-06 08:30 am

Sorrento Westbound to Chilliwack

Bus was clean and drivers were friendly. A cup holder would be nice.

Trip Date: 2024-10-06 03:20 pm

Salmon Arm to Surrey

Great driver and didn't drive craźy

Trip Date: 2024-10-04 02:55 pm

Field to Surrey

Bus arrived on time. However there was no toilet paper in the washroom, and there was no available WiFi this time. The driver was nice, and he made a call to a passenger who had not arrived 15 minutes early.

Trip Date: 2024-10-02 01:10 am

Banff to Vancouver International Airport (YVR)

Banff to Vancouver bus arrived on time. Drivers helpful and although I think it was a 12 hour trip drivers made good time with comfort stops. WiFi slow to non existent. Bus was a bit rickety/bumpy and gears crunching so may be time for bus to be upgraded but got us their safely.

Trip Date: 2024-09-28 10:10 am

Kamloops to Surrey

The ride would be 5 stars if there was no annoying noice and very uncomfortable shacking. I left the bus with the headache and uncomfortable stomach. Other then that the ride was ok.

Trip Date: 2024-09-28 04:45 pm

Kamloops to Vancouver

Driver was very courteous and friendly. Journey was smooth. Will definitely travel again with them.

Trip Date: 2024-09-30 04:45 pm

Kamloops to Vancouver

Driver was very courteous and friendly. Journey was smooth. Will definitely travel again with them.

Trip Date: 2024-09-30 04:45 pm

Calgary - Westbrook Mall to Salmon Arm

Very efficient service. Relaxing, comfortable, courteous service from start to destination. Will do it again.

Trip Date: 2024-09-26 08:30 am

Calgary - Marlborough Mall to Vancouver

Trip Date: 2024-09-28 07:55 am

Revelstoke to Vancouver

So far the service has been great...I only wish there was a stop in Coquitlam, then I wouldn't need to go to downtown every trip.

Trip Date: 2024-09-29 03:15 am

Calgary - Westbrook Mall to Canmore

This was the first opportunity I had to take Rider Express. It was a very good experience. I took two buses to my destination and both vehicles were clean and comfortable. Nice to have WiFi and plug ins for cell phones and accessories. The operators provided all the information needed and were especially helpful for a first timer like me. I would definitely use this service again.

Trip Date: 2024-09-26 10:30 pm

Banff to Vancouver

Trip Date: 2024-09-27 12:10 am

Kamloops to Vancouver

My driver's name was RON We had a great time with him, everything was great and on time. Thanks to him, the trip went a lot smoother

Trip Date: 2024-09-26 06:40 am

Calgary - Marlborough Mall to Salmon Arm

No issues with Riders Express. A reliable company and good service. What more do you need when you don’t drive anymore.

Trip Date: 2024-08-27 07:55 am

Calgary - Westbrook Mall to Sicamous

Trip Date: 2024-09-25 08:30 am

Revelstoke to Vancouver

Trip Date: 2024-09-24 01:20 pm

Kamloops to Vancouver International Airport (YVR)

Nice ride. The driver was professional, kind a very helpful . Treat me with respect. I am a person with disability using a wheelchair.

Trip Date: 2024-09-24 04:45 pm

Kamloops to Vancouver

The driver is always great- however, some of the passengers could use some work. Maybe need more reminders about not yacking on the phone the entire time, and using headphones when watching videos/listening to music. I experience this most times I'm on the bus and wish the driver would do a little more to enforce bus etiquette.

Trip Date: 2024-09-02 06:40 am

Calgary - Marlborough Mall to Canmore

Hi, the ride was great. The driver was excellent. I love how he told people to be considerate of others and not talk on their phone or use headphones for media!!!!. The inability to get a "receipt" is frustrating. Your ticket does not have the price on it so I can't use that. Your transaction summary does not have your company name on it nor does it identify what it is for. Getting an itemized receipt from a company should not be an ordeal...I have to print out the email you send to me on paper then I have to scan it and email it to myself as a pdf so that I can submit it to my company. Hence the 3 out of 5. Otherwise 5 out of 5 (but you are a lot more expensive than the alternative, hint hint)

Trip Date: 2024-09-20 07:55 am

Calgary - Westbrook Mall to Vancouver

I've taken the Calgary to Vancouver bus several times now, so I'm generally pleased with the service. My suggestion involves meal breaks. The first break at the Golden Husky is always great! That location is well stocked with good lunch options. The second break is less predictable (usually Kamloops but this time Hope) and is, well, another gas station. But this time the food options are Very Limited. Please have the second meal break at a location that offers good hot food options, and please make the break 30+ minutes. This will give tired travelers time to stretch their legs and enjoy their meal. I think this would improve the overall travel experience. Thanks, Kenny

Trip Date: 2024-09-23 08:30 am

Kamloops to Vancouver

A wonderful bus ride, the driver was super entertaining. Thank you.

Trip Date: 2024-09-23 06:40 am

Sorrento Westbound to Abbotsford

Was upset in beginning having paid for cancellation and the wrong date was in my ticket and it cost an extra $20 to change dates. Bus was 40 mins late to pickup because of construction. The bus picked up more passengers and we were 95% full. Finally arrived in Abbotsford one hour late. As well the bus had a problem and there was no break from Sorrento until Chilliwack.

Trip Date: 2024-09-20 03:20 pm

Revelstoke to Vancouver International Airport (YVR)

I appreciated the drivers' kindness. And their attention to the passengers and to manage quiet trip. A nice and very useful company

Trip Date: 2024-09-21 01:20 pm

Salmon Arm to Vancouver

Trip Date: 2024-09-22 02:55 pm

Golden to Vancouver

I am very happy with my experience. The drivers were both great! Especially the one from Golden to Kamloops:)

Trip Date: 2024-09-22 12:25 pm

Calgary - Marlborough Mall to Salmon Arm

A great Trip from Calgary to Vernon. Clean and comfortable . Outstanding drivers!!! Super easy transfer in Salmon Arm. I highly recommend this company and will be telling my friends . Thank you for your fantastic service .

Trip Date: 2024-09-22 07:55 am

Salmon Arm to Surrey

There was a lot of construction going on and very slow travel but the drivers were very calm and assuring

Trip Date: 2024-09-20 02:55 pm

Sorrento Westbound to Chilliwack

Everything ran smoothly. The bus was a little late arriving in Sorrento - arrival was supposed to be 3:20 and it arrived almost at 4:00. The time was made up with quick stops along the way. I would ride with Rider Express and also pass your bus line on to other people. Elaine

Trip Date: 2024-09-20 03:20 pm

Kamloops to Vancouver

We were stuck at the Chilliwack because the beep was so loud and annoying, many passengers were complained about it. But overall the trip is ok and we were safety back to home.

Trip Date: 2024-09-20 04:45 pm

Calgary - Westbrook Mall to Kamloops

The driver was very helpful and friendly and professional.......good trip!

Trip Date: 2024-09-17 10:30 pm

Calgary - Westbrook Mall to Canmore

perfect!

Trip Date: 2024-09-18 08:30 am

Calgary - Westbrook Mall to Vancouver

I think it will be helpful to have a digital stop watch for the number of minutes for the break. For example 15 minutes break starts with 15 and counting to zero. Yesterday a young couple was last to come bach after nearly every break. Yesterday there was a digital watch with very good display that may already have this option.

Trip Date: 2024-09-17 08:30 am

Canmore to Revelstoke

Seats are a tad too close together

Trip Date: 2024-09-17 09:35 am

Salmon Arm to Surrey

This trip was really very good. The only problem was that we were running late (nothing that was the fault of Riders Express, I believe it was a road closure), so our break locations were adjusted. However, the driver on the leg from Kamloops to Surrey tried hard to make up the time, and we ended up just a bit late. We had a break at Hope, which was not even a scheduled stop as nobody was getting on or off, and that seemed a strange move. Kamloops is better situated for getting something to eat, and it was a better time to be purchasing food. However, the best was made of it.

Trip Date: 2024-09-16 02:55 pm

Calgary - Marlborough Mall to Sicamous

Rider Express was a wonderful travelling experience! Clean, new bus, really helpful drivers, with great driving skills on the mountain roads between Calgary and Sicamous. I highy recommend Rider Express. Thank you for your great service!

Trip Date: 2024-09-15 07:55 am

Abbotsford to Vancouver

Had only a short ride from Abbotsford to Vancouver but Ron, our driver, made it a very pleasurable one. Great service and highly recommend using it. Will definitely travel with Rider again.

Trip Date: 2024-09-13 09:55 am

Merritt to Surrey

Trip Date: 2024-09-13 05:35 pm

Kamloops to Surrey

Trip Date: 2024-09-13 04:45 pm

Banff to Revelstoke

Our trip from Banff to Revelstoke was smooth and comfortable, the bus driver was a man of few words but we felt safe and comfortable, leaving us to enjoy the beautiful scenery of the Rockies:)

Trip Date: 2024-09-13 10:10 am

Chase to Kamloops

Perfect!

Trip Date: 2024-09-13 03:40 pm

Golden to Vancouver

Friendly and helpful drivers do their best to be safe and on time

Trip Date: 2024-09-12 12:25 pm

Banff to Vancouver

I had a overall good experience. Just wanted to take the time to comment on the incident between one of the customers and the first driver. Went I got on at Banff, the customer in question was late back to the bus which was already behind schedule. The impression I got was the bus driver said to only get some fresh air and go to the toilet but the customer went to Tim hortons delaying everyone. Once back on the bus, the bus driver asked everyone to only do as instructed and to be back to the bus on time. The customer turned this comment into a spectacle apologising to everyone. However overtime she began to turn petty over this incident. As I was sitting behind her I saw her texting people talking about wanting to throat punch the driver and she continually flipped him off. At the stop in Golden, when the customer got back on the bus she started taking photos and videoing talking about how she was back on before the time limit and look at all my witnesses. When another customer ended up being late back to the bus, she went up to them to see if they had been told off by the bus driver. Then she started to rave when the bus driver came back later to the bus then the time limit that was set for the customers. At revelstoke when told that we can't get off. She started yelling at everyone saying to 'not get off or he'll leave you behind' constantly over and over again. I missed what happened between the bus driver and the customer at her final stop in Salmon arm but overall I didn't get the impression that the bus driver had done anything bad. Rather she had taken the early comments personally and began to overreact and act petty about the whole situation ruining everyone else's experience.

Trip Date: 2024-09-12 10:10 am

Calgary - Marlborough Mall to Golden

I enjoyed my ride as always. When you work with the public there's only so much you can do. I am unable to criticize any thing. The driver was very nice,the ride was as good as it could be with the pouring rain.So Thank-you

Trip Date: 2024-09-12 07:55 am

Calgary - Westbrook Mall to Kamloops

Calgary to Kamloops The driver is very careful while driving. He’s very patient to passengers who do not cooperate with the trip. We experienced 20-30mins delay,but we have smooth trip overall.

Trip Date: 2024-09-12 08:30 am

Calgary - Marlborough Mall to Vancouver

Hi It was nice experience but please if you can find other spot in Salmon Arm as washroom was fully booked and least options for food. Atleast, Tell the passengers to bring their own food as we can only buy quickly beverages while journey. Otherwise Driver was good 😊

Trip Date: 2024-09-12 07:55 am

Golden to Salmon Arm

The driver was very informative and kept us updated throughout the journey. Picked up in golden to salmon arm

Trip Date: 2024-09-12 12:25 pm

Calgary - Westbrook Mall to Canmore

Professional driver and staff

Trip Date: 2024-09-11 10:30 pm

Calgary - Marlborough Mall to Revelstoke

Friendly drivers, clean busses and good internet.

Trip Date: 2024-09-10 07:55 am

Calgary - Westbrook Mall to Chilliwack

The bus was 30 minutes late leaving Calgary and we've lost more time over the uneventful trip. I had 45 minutes between connections in Chilliwack which should've been ample, but it looks like I'll be late. Fortunately, the other firm that I'm connecting to, to take me the rest of the way into Surrey, is having and even worse day and they're running 2 hours late. Lucky me!

Trip Date: 2024-09-10 08:30 am

Calgary - Westbrook Mall to Salmon Arm

Very pleased 4 front seats for seniors and handicapped could use more padding in the seats, those seniors travelling for 6 plus hours would dearly appreciate that. Thank you.

Trip Date: 2024-09-03 08:30 am

Kamloops to Vancouver

Very good!

Trip Date: 2024-09-08 04:45 pm

Hope to Abbotsford

I enjoyed the ride! Mr.Driver is very accommodating and friendly, I just forgot to ask his name. I will definitely be using Rider Express again!

Trip Date: 2024-09-06 06:50 pm

Sorrento Westbound to Vancouver International Airport (YVR)

It was very pleasant bus drivers were very helpful & informative I would travel again

Trip Date: 2024-08-18 04:55 am

Golden to Vancouver

Half an hour late over 9h journey. Not bad

Trip Date: 2024-09-07 12:25 pm

Banff to Golden

Every thing perfect***** Exempt there is not a signe telling where Rider Express is to meet at Brewster Bus Depot in Banff AB!

Trip Date: 2024-09-06 10:10 am

Calgary - Marlborough Mall to Salmon Arm

Thank you for a safe & comfortable trip. I chose the scenic route through the mtns with you & am very happy with that choice. 🚌😊

Trip Date: 2024-09-06 07:55 am

Sorrento Westbound to Abbotsford

Great service from a small town, only 15 minutes late

Trip Date: 2024-09-06 03:20 pm

Calgary - Marlborough Mall to Chilliwack

Trip Date: 2024-09-03 07:55 am

Banff to Lake Louise

Trip Date: 2024-09-03 10:10 am

Banff to Revelstoke

My trip from Banff to Revelstoke was smooth and pleasant. The mountains views along the way were spectacular. A great way to travel.

Trip Date: 2024-09-02 10:10 am

Kamloops to Surrey

The original bus was full but Rider express handled it really well compared to the other bus company. Rider express prepared another bus for the passengers and checked in everyone thoroughly. Though the other bus was old and didn’t have outlets and cup holders, i am very impressed by Rider express and how they considered the passengers well. Absolutely love this company. Highly recommended

Trip Date: 2024-09-02 04:45 pm

Calgary - Westbrook Mall to Vancouver

Trip Date: 2024-08-31 10:30 pm

Calgary - Marlborough Mall to Vancouver International Airport (YVR)

The trip from Calgary to Vancouver was pleasant enough considering it was a round 14 hrs to the Vancouver airport. Nice scenery along the way. The only grip I have is maybe the company needs to have in there website that passengers should all have earphones/buds for there phones/laptops. Nothing worse to ruin a nice quiet trip than having someone playing video games/watching soap operas/screaming kids doing whatever. Maybe even have the driver make an announcement during the trip. Other than that the drivers were great.

Trip Date: 2024-08-28 07:55 am

Banff to Vancouver

Comfortable bus but quite hot. Friendly driver. Adequate amount of time at stops. Bus broke down so had to wait 3 hours for replacement bus.

Trip Date: 2024-08-30 10:10 am

Calgary - Westbrook Mall to Kamloops

The driver clearly explained the route, stops and rest periods. Access to toilet paper after one runs out would be helpful.

Trip Date: 2024-08-30 08:30 am

Calgary - Westbrook Mall to Kamloops

The calgary driver seemed a little stern on the regulations

Trip Date: 2024-08-29 08:30 am

Calgary - Westbrook Mall to Revelstoke

Trip Date: 2024-08-29 08:30 am

Calgary - Marlborough Mall to Salmon Arm

Was a great trip only 2 points the washroom on that particular coach was a bit smelly as well the location in Salmon Arm is a bit out of the way.

Trip Date: 2024-08-28 07:55 am

Calgary - Westbrook Mall to Vancouver

Awesome experience highly recommended

Trip Date: 2024-08-27 10:30 pm

Calgary - Westbrook Mall to Salmon Arm

Trip Date: 2024-08-27 08:30 am

Calgary - Westbrook Mall to Salmon Arm

Trip Date: 2024-08-27 08:30 am

Calgary - Westbrook Mall to Revelstoke

Thanks for the ride. It was uneventful and relaxing. Booking online was real easy, making the trip to Revelstoke more enjoyable.

Trip Date: 2024-08-27 08:30 am

Calgary - Westbrook Mall to Sicamous

Fabulous Ride. Bus was clean and comfortable. Thank You!!

Trip Date: 2024-08-27 08:30 am

Calgary - Westbrook Mall to Golden

The bus seats were not as comfortable as they look but the bus was clean and very nice inside, worthy of extra special mention was the driver who was a little bit short in his replies but what an excellent driver very smooth comfortable ride. The number one issue I have and I don't understand why it can't be accommodated into your system in some way and that is that I have a small dog my vehicle broke down nearby golden BC but I was going to Calgary this was the reason for using the bus, I was forced to put my dog in a kennel for one day which was very expensive and very difficult to do since I didn't have a vehicle. There are certain circumstances where exceptions to rules should be made and this is certainly one of them He's a tiny little dog he would have rode all my lap the whole way in any event I hope that there are future plans to accommodate at least a small animals . I hope that you will pass my comments on to the driver I did mention it also when I got off the bus to him I did mention it also when I got off the bus to him

Trip Date: 2024-08-26 08:30 am

Calgary - Marlborough Mall to Revelstoke

Trip Date: 2024-08-25 07:55 am

Calgary - Westbrook Mall to Revelstoke

Trip Date: 2024-08-24 08:30 am

Chase to Kamloops

Perfect!

Trip Date: 2024-08-23 03:40 pm

Kamloops to Vancouver

this trip was very good ....The driver was absolutely professional and friendly ...my previous experience that had really upseme was made right by several other people working to help me out ... Thank you also to Bahir for making sure the tickets went smoothly.

Trip Date: 2024-08-18 06:40 am

Salmon Arm to Chilliwack

I’m a loyal Rider Express passenger. I wish the drivers would remind people to use their seat belts on each leg of the route. I realize the following is easier to enforce - single passengers leave their belongings on both seats when arriving at the next stop; this makes it very difficult for new passengers to find an available seat.

Trip Date: 2024-08-20 02:55 pm

Calgary - Westbrook Mall to Chilliwack

The bus was comfortable. There were enough stops to be able to eat and stretch..Wifi at times was very slow...But overall a nice experience

Trip Date: 2024-08-18 10:30 pm

Calgary - Westbrook Mall to Salmon Arm

Our driver was very transparent and courteous. It was good he gave explicit instructions about acceptable behaviours on the bus. I enjoyed my travel, he endeavoured to be helpful and genuine with all of us. Thank you. Shirley

Trip Date: 2024-08-15 08:30 am

Calgary - Westbrook Mall to Vancouver

It was my 2nd time taking the Rider Express bus from Calgary Westbrook to Vancouver BC Canada 🇨🇦. It was a comfortable bus ride, safe & on time /on schedule. Thanks to drivers & staff, you all do a good 👍 job.

Trip Date: 2024-08-17 10:30 pm

Calgary - Marlborough Mall to Surrey

My wife Eya and I thoroughly enjoyed our first ride on Rider Express. Both drivers were very courteous, helpful and jolly. We hope to ride on your bus again. Ernie

Trip Date: 2024-08-15 07:55 am

Calgary - Westbrook Mall to Abbotsford

I just want to say about the seating..if you can increase the comfortness of seats so that people travelling far like more than 10 hours in a row can enjoy their journey and take a proper nap if they want to. Rest of the journey is good.

Trip Date: 2024-08-17 10:30 pm

Calgary - Westbrook Mall to Kamloops

Very clean and driver is friendly plus got to my destination safe

Trip Date: 2024-08-17 08:30 am

Calgary - Westbrook Mall to Salmon Arm

The bus was clean and I loved that there was wifi!! Although the seats are not comfortable!

Trip Date: 2024-08-17 08:30 am

Calgary - Westbrook Mall to Sorrento Westbound

Outstanding....driver offered to help with heavy suitcase. Give him a raise or some extra time off!

Trip Date: 2024-08-16 08:30 am

Lake Louise to Vancouver

Firstly, a big shout out to both drivers who were excellent drivers and communicators, and both very personable 5/5 for them. The bus was clean and comfortable. I found the fare very expensive, and also disappointed that there was not a seniors discount. It certainly stretched my budget to the max. My other disappointment was not being able to book a preferred seat (window) even though booking early. It was a one-time trip for me being from Australia, and when I got on at Lake Louise all window seats were taken, and nearly all passengers had their bags on the seat next to them.

Trip Date: 2024-08-15 10:55 am

Calgary - Westbrook Mall to Kamloops

It was a great ride!!!!

Trip Date: 2024-08-14 08:30 am

Revelstoke to Kamloops

Our son, who has Down syndrome, takes the bus from Kamloops to Revelstoke, and/or Revelstoke to Kamloops when he comes home to visit. We state on his ticket that he has Down syndrome, and prefers to sit near the front for his safety. Every time he (and sometimes his wife who uses a wheelchair) takes the bus, the bus drivers have been very accommodating with making sure that he gets a front row seat. The drivers are super nice and helpful, caring and kind. The bus is easy to track on the ticket, and are usually right on time. Today, we even got a notice on email that the bus was going to be 15 minutes late. We are so impressed with the service, the schedule (which is very convenient), and that the buses are very reliable and on time. We feel very confident in our son taking the bus and getting to his destination safely, comfortably and on time. Thank you so much for providing this essential service for our son so he can visit us independently without needing us to give him a ride. Sincerely, Wenche & Terry

Trip Date: 2024-08-13 01:20 pm

Sorrento Westbound to Surrey

I rode the bus, Great job. Thanks

Trip Date: 2024-08-09 03:20 pm

Canmore to Vancouver

Comfortable, quiet, easy

Trip Date: 2024-08-12 09:35 am

Calgary - Westbrook Mall to Vancouver

Bus ride was fine Scheduling good. Drivers both very professional and proficient. Through no fault of the drivers there was a delay of several hours on the highway due to an accident, which condensed the rest of the trip and resulted in me being an hour late for a connection and needing to arrange new accommodation at extra cost.

Trip Date: 2024-08-10 10:30 pm

Calgary - Westbrook Mall to Abbotsford

Trip Date: 2024-08-10 10:30 pm

Revelstoke to Merritt

We broke down in Revelstoke, had to tow our pickup. Thankfully we caught the Rider Express to Merritt. Our drivers were awesome. Thanks for being there Rider!

Trip Date: 2024-08-09 01:20 pm

Calgary - Westbrook Mall to Vancouver

Too Many stops and after all we arrive later than schedulled

Trip Date: 2024-08-09 08:30 am

Kamloops to Vancouver International Airport (YVR)

Trip Date: 2024-08-09 04:45 pm

Banff to Kamloops

Our driver was excellent

Trip Date: 2024-08-09 10:10 am

Kamloops to Abbotsford

Amazing driver

Trip Date: 2024-08-08 04:45 pm

Kamloops to Abbotsford

Amazing ride and excellent and professional driver. High recommended travel

Trip Date: 2024-08-08 04:45 pm

Calgary - Marlborough Mall to Abbotsford

V good service

Trip Date: 2024-08-08 07:55 am

Revelstoke to Surrey

Excellent way to travel just relax enjoy the scenery. Less stress driving a long distance, great bus drivers also.

Trip Date: 2024-08-05 01:20 pm

Calgary - Marlborough Mall to Golden

Affordable, efficient

Trip Date: 2024-08-05 07:55 am

Calgary - Marlborough Mall to Kamloops

Great experience with rider express

Trip Date: 2024-08-04 07:55 am

Calgary - Marlborough Mall to Salmon Arm

Great. A woman was having a speaker phone conversation and the bus driver told to take it off speaker phone, delightful.

Trip Date: 2024-08-04 07:55 am

Calgary - Westbrook Mall to Salmon Arm

Trip Date: 2024-07-29 08:30 am

Calgary - Westbrook Mall to Salmon Arm

Awesome ride. Driver made sure we always knew what was going on and how much time we had at each stop. When we had a construction delay he let us know how many minutes we were behind. Will for sure ride again.

Trip Date: 2024-08-01 08:30 am

Salmon Arm to Vancouver

It would be nice if the drop off and pick up point in Surrey was at the King George Sky Train Station.

Trip Date: 2024-07-31 02:55 pm

Banff to Vancouver

Dear Rider-Express Team, the trip was a little bit late, but that ist totally fine. The drivers were very friendly even when the micropohne was making horrible noises. What was really anoying though, is that the Wifi was so bad that i could not check in for my flight or purchase a connecting busticket. This made my traveling after my arrival in Vancouver a lot harder than it had to be. All the best C. Franke

Trip Date: 2024-07-30 10:10 am

Merritt to Abbotsford

Trip Date: 2024-07-29 05:35 pm

Calgary - Westbrook Mall to Hope

The trip seems quick compared to driving it oneself. The only thing you could improve is to have the seats go back a bit more & a little more leg room. Other than that I'm pleased with the service & wouldn't hesitate to take a trip again & recommend to others. Thanks 👍

Trip Date: 2024-07-25 10:30 pm

Banff to Salmon Arm

Great experience as always with Rider Express. So glad they now have the shuttle from Salmon Arm to Kelowna. My Kelowna driver I think his name was Robin was excellent, friendly and very helpful! A bonus would be if eventually they have a charter bus to Kelowna! Was a great trip & very happy with your services and thank you all! July 21, 2024 Lisa

Trip Date: 2024-07-21 10:10 am

Calgary - Westbrook Mall to Vancouver

S+S=safe and smooth Thanks for your service

Trip Date: 2024-07-14 10:30 pm

Calgary - Marlborough Mall to Surrey

Trip Date: 2024-05-04 07:55 am

Kamloops to Surrey

Thomas driver❤️‍🔥

Trip Date: 2024-04-28 04:45 pm

Kamloops to Vancouver

Trip Date: 2024-04-28 04:45 pm

Calgary - Westbrook Mall to Kamloops

Easy to get a ticket on line. The ticket is there after you give the info.

Trip Date: 2024-03-09 08:30 am

Revelstoke to Vancouver

The bus was 40 min late and I received a useless notification at the exact time of planned departure indicating it would be 20 min late (it was actually twice as long), the previous stop was 150 km away, so surely they could have sent the notification earlier so we could have waited to arrive at the stop instead of standing outside for an hour waiting. We were nearly 2 hours late arriving at the final destination and the driver didn't apologize or explain why we're were late, or even notify passengers so they could tell their pickup people to plan to be there at 11pm instead of 9pm, yet they swapped out the driver because he was timing out, which seemed disrespectful to the passengers. When he announced our arrival at the Abbotsford airport stop, which was 1.5 hours late, he wished those getting off a nice evening, rather than acknowledging how late they were arriving or apologizing for potential missed flights. Despite being way way behind schedule, the driver continued to stop and give passengers breaks. The bus was completely full, not a single spare seat. People were very noisy having annoying conversations the entire way, I couldn't focus enough to read sure to the noise (and I'm not old!). The bathroom door didn't always close properly.

Trip Date: 2024-02-26 01:20 pm

Calgary - Marlborough Mall to Golden

Good service but really expensive

Trip Date: 2023-11-04 07:55 am

Banff to Vancouver

Thank you for the service; the trip was good. I only commented that the first driver was excellent since he drove more hours than he had been assigned since the second driver did not replace him at the correct station and the right time. Despite this situation, He continued with his perfect service.

Trip Date: 2023-10-12 12:10 am

Revelstoke to Abbotsford

I was on the bus that broke down just out of Chase BC during this incident the driver Wayne was very Professional and passionate with the passengers. The bus had stalled out three times as he tried to continue the trip. Each time Wayne was trying to trouble shoot the issue The driver finally found a safe spot on the highway to let the passengers off the bus for some fresh air as the air conditioner was not working. During all the stops he was very informative and apologetic with us even though he was I’m sure under great stress himself. He finally informed us that if he continued driving the bus at a very slow pace he could get us to a truck stop where we were going to meet a rescue bus. He also said this way we’d save time if the rescue bus had to backtrack and we could relax and get coffee ect. He was even able to provide the time it would take us, 4 1/2 minutes per kilometre, (I enjoyed that moment of his calculation). My overall opinion of this trip? Wayne was very professional, kind, apologetic and understanding of his passengers. Wayne handled a stressful situation in a appreciated manner for me that was clearly not under his control Big thank you to Wayne and his support of the Ryder Express technical supporter’s he was on the Phone with. All though I was five hours late getting home I will always use Ryder Express for my monthly trips to work and home.

Trip Date: 2023-09-07 01:20 pm

Calgary - Westbrook Mall to Surrey

Although the bus had mechanical issues the driver was absolutely wonderful. Wayne should be commended on the way he handled the situation. He stayed calm and was able to get us to a safe spot to meet the other bus. I have travelled by bus many times and Wayne was by far the best driver I have ever had.

Trip Date: 2023-09-07 08:30 am

Kamloops to Chilliwack

Very good and safe on the time 😊

Trip Date: 2023-09-05 04:45 pm

Calgary - Westbrook Mall to Revelstoke

Very nice driver

Trip Date: 2023-09-02 08:30 am

Calgary - Westbrook Mall to Golden

What a great ride and the driver was really professional I take the Buse again

Trip Date: 2023-08-20 08:30 am

Calgary - Westbrook Mall to Kamloops

Trip Date: 2023-02-16 07:30 am

Merritt to Abbotsford

Trip Date: 2023-02-13 04:30 pm

Calgary - Westbrook Mall to Salmon Arm

Our driver ron was outstanding veryknowledgeable well spoken gentleman and a excellent driver 5 stars for sure much better than grryhound i would recommend rider service to anyone was Amazing ServIce

Trip Date: 2023-01-23 07:30 am

Calgary - Westbrook Mall to Kamloops

Trip Date: 2023-01-03 07:30 am

Calgary - Westbrook Mall to Revelstoke

Trip Date: 2022-11-04 07:30 am

Banff to Revelstoke

Trip Date: 2022-10-02 09:15 am

Revelstoke to Vancouver

Trip Date: 2022-09-10 12:25 pm