Kingston to Ottawa Bus By Rider Express

Scarborough to Ottawa

Trip Date: 2024-09-06 11:20 am

Scarborough to Ottawa West

I had an amazing bus ride from Toronto to Ottawa. The bus was punctual, and the break in Kingston was perfectly timed. The driver was clearly very experienced, making it the smoothest bus ride I’ve ever had. However, one thing that could be improved is the pickup location. The departure point was listed as Scarborough Town Centre, which is quite large. Providing an exact location or a map pin would have made it much easier to find. Thank you!

Trip Date: 2024-09-05 04:50 pm

Kingston to Ottawa

My bus from Kingston to Ottawa was over half an hour late arriving, and while bus tracking was available, it was not updated for 3 hours, so I still had no idea when it would be arriving. Once it arrived, it then spent another half hour sitting in the parking lot, resetting the power and people getting food. While I appreciate that people were able to get food, I wish that was reflected in the listed departure time, as the bus didn't leave until over an hour past past the intended departure time. The bus itself was comfortable and spacious, the delays with no communication deprecated the experience

Trip Date: 2024-09-02 08:50 pm

Toronto to Ottawa

Rider Express is the only bus company I fully trust between Ottawa and Toronto! They are always on time, the bus drivers are friendly, and it's always clean.

Trip Date: 2024-09-02 08:30 am

Belleville to Ottawa West

Actual trip was great. On time, clean with good driver. Generally though, this Monday trip was cancelled 3 times in last few weeks usually just the day before. I commute for work and cannot be late so I had to scramble to book with another bus line, please do not cancel this trip at last minute.

Trip Date: 2024-09-03 10:45 am

Toronto to Ottawa West

Travel is great arrived on time.

Trip Date: 2024-09-02 10:50 am

Peterborough to Kanata

Bus was excellent, driver was polite & courteous. Only feedback would be: sending a text message when the bus will be late or any other changes. Some passengers don't have data so a text would be better. Thanks for a great ride!!!

Trip Date: 2024-09-02 08:45 am

Toronto to Kingston

Best bus service available !! Kind and courteous drivers, comfortable seats and a smooth ride everytime!!

Trip Date: 2024-09-02 10:50 am

Toronto to Ottawa

Trip Date: 2024-09-02 03:45 pm

Whitby to Ottawa

Amazing Fantastic Timely Friendly Comfortable Informative Efficient Great communication Thank you for the AMAZING SERVICE AS ALWAYS

Trip Date: 2024-05-29 09:20 am

Whitby to Ottawa

Amazing Fantastic Timely Friendly Comfortable Informative Efficient Great communication Thank you for the AMAZING SERVICE AS ALWAYS

Trip Date: 2024-05-29 09:20 am

Whitby to Ottawa

Amazing Fantastic Timely Friendly Comfortable Informative Efficient Great communication Thank you for the AMAZING SERVICE AS ALWAYS

Trip Date: 2024-09-02 08:00 am

Toronto to Ottawa

Trip Date: 2024-09-02 03:45 pm

Whitby to Kingston

Trip Date: 2024-09-01 05:15 pm

Toronto to Ottawa

Trip Date: 2024-09-01 09:00 am

Scarborough to Ottawa

I would ride again- but the bus driver doesn’t wait for people

Trip Date: 2024-09-01 09:30 am

Toronto to Ottawa

The extension plugs don’t work, hard to charge phones or electronics

Trip Date: 2024-08-31 07:00 am

Toronto to Ottawa

Clean and good bus with comfortable chairs and power outlets at each seat Driver drove well 1 Star lesser as we arrived 45 min late without having stood somewhere in the traffic jam - my guess is that the shown travel time is just too small (Toronto to Ottawa)

Trip Date: 2024-08-31 09:00 am

Toronto to Ottawa

Trip Date: 2024-08-31 09:00 am

Toronto to Ottawa

Hello there, I really appreciate your service very friendly and kind.... More power to your Riider Express Company. Best regards, Alma

Trip Date: 2024-08-30 10:50 am

Toronto to Ottawa West

The bus was clean, the driving was good, and the air conditioning was good and my luggage was not lost or damaged. My main concern is the fact that the bus departed late - while the screen at union station showed the new departure time, it would be great to get a text message notification, and also ensure that the announcer at the Union station provides timely updates for the Rider express bus. - It reached Ottawa west around 12.40 instead of 11 pm. This is very late given that it does not stop at many stations on the way.

Trip Date: 2024-08-29 05:30 pm

Toronto to Ottawa

Smooth ride, a little bit delayed but all was good

Trip Date: 2024-07-05 10:50 am

Toronto to Perth

Nice staff, smooth ride, clean bus, quiet, spacious (if not sharing). Washroom was clean and not smelly at all (just out of sanitizer). Grateful to have this affordable option to Perth.

Trip Date: 2024-08-24 07:00 am

Scarborough to Ottawa West

was a little late but not the fault of anyone just traffic~ other than that great!

Trip Date: 2024-08-29 11:30 am

Toronto to Ottawa West

The driver was very professional, punctual and friendly. He has good driving skill and so we reached our destination on time. I wish you continue to keep your service up.

Trip Date: 2024-08-29 03:45 pm

Toronto to Ottawa

Bus, ride etc.were great. In Toronto our bags are loaded by someone. Why would your operator expect us - passengers to take bags off the luggage compartment. Your competitions are courteous to take them out for us. The bus was full. In Kingston, we were given a lousy 10 minute break to have a bathroom break + lunch and beverage. You do not even supply drinking water !!

Trip Date: 2024-08-29 11:00 am

Belleville to Ottawa

Trip Date: 2024-08-28 06:35 pm

Toronto to Ottawa

It was really agood experience, the driver was awesome

Trip Date: 2024-08-26 10:50 am

Toronto to Ottawa West

Great driver! very nice!

Trip Date: 2024-08-26 05:30 pm

Belleville to Ottawa West

Smooth pickup and drop off this time. Only issue I have is the cancelling of buses the day before , which has happened 3 times on this route in past few weeks. Besides reliability all else is fine.

Trip Date: 2024-08-26 10:45 am

Toronto to Belleville

I haven't taken the bus in years. I was very impressed--from the great rate to the super-clean bus, to the polite and professional driver--my trip was a grand experience. Thank you!

Trip Date: 2024-08-25 09:00 am

Scarborough to Ottawa

I had issues with booking my ticket. I put in all the payment info but didn't receive any confirmations. When I called to follow up, the on hold process was confusing. While waiting to speak to someone, there was ringing like it was going through to an agent but then it'd go back to hold. This happened a few times and I wasn't sure if the calling centre was open or if it was glitching and if I should stay on the line. As I was booking for same day travel I decided to stay on the line. More concise explanations while on hold would be helpful such as the call centre operating hours as I was calling from Ontario to Calgary and there are time zone differences, and knowing that I was in queue for an agent. Unfortunately I wasn't able to complete my payment that night due to the online glitch and after waiting 40 minutes on hold the following morning, my fare went up 20 dollars. The agent I dealt with was polite and helpful. And the driver was a safe driver.

Trip Date: 2024-08-25 04:45 pm

Scarborough to Ottawa

Trip Date: 2024-08-23 09:00 am

Toronto to Ottawa

This was my most comfortable bud ride at a long distance. I just think the washroom should be updated. Thanks!

Trip Date: 2024-08-25 10:50 am

Scarborough to Kanata

Trip Date: 2024-08-25 07:30 am

Toronto to Ottawa West

Same bus with same driver for third time in a row. I continue to be satisfied with the punctuality, professionalism and service provided. Thank you.

Trip Date: 2024-08-25 10:50 am

Toronto to Belleville

trip took a bit longer than expected

Trip Date: 2024-08-24 09:00 am

Scarborough to Ottawa

Amazing driver Kind helpful friendly Driving was very safe

Trip Date: 2024-08-23 11:20 am

Scarborough to Belleville

Trip Date: 2024-08-23 04:50 pm

Scarborough to Kanata

Great

Trip Date: 2024-08-23 07:30 am

Toronto to Ottawa West

The trip was good and driver was excellent.

Trip Date: 2024-08-23 03:45 pm

Toronto to Kingston

Good trip, on time despite heavy traffic. Driver did a great job!

Trip Date: 2024-08-22 05:30 pm

Toronto to Kingston

Trip Date: 2024-08-20 03:45 pm

Toronto to Ottawa

good experience overall

Trip Date: 2024-08-21 07:00 am

Toronto to Ottawa West

Friendly driver and smooth journey 😌

Trip Date: 2024-08-21 08:30 am

Toronto to Ottawa

It was a good trip I decided that I would enjoy the journey but it have been better if there was wifi service. I’m writing this feedback with my LTE data. Also more paper in the bathroom and a seat tray wouldn’t hurt.

Trip Date: 2024-08-21 03:45 pm

Toronto to Ottawa

The ride was smooth, fast, and effective. Reasonable price, drop off and pickup in popular areas of the city so it makes for seamless travel. Unfortunately I believe I found a bed bug in the window sill crack of where I was sitting. I was 5/6 row in on the right. I did kill it but I wanted to bring this to your attention as this could become a future problem.

Trip Date: 2024-08-20 08:30 am

Toronto to Ottawa West

Trip Date: 2024-08-20 08:30 am

Toronto to Ottawa

All was nice, Many thanks

Trip Date: 2024-08-20 03:45 pm

Perth to Ottawa

First time I have used Rider Express, first time I have ever received a notice of delayed pick up - excellent! Only comment could be that there is a sign to say you are in the right place at pick up. For a new customer it is unclear, but you just have faith and they come. Good service

Trip Date: 2024-08-20 11:00 am

Scarborough to Ottawa West

Love the service! I will always recommend it to everyone..thank you

Trip Date: 2024-08-19 04:50 pm

Belleville to Ottawa

Bus was slightly delayed due to heavy rain, the driver was very kind.

Trip Date: 2024-08-19 10:45 am

Scarborough to Ottawa

Quick, efficient, and good driver

Trip Date: 2024-08-19 07:30 am

Toronto to Ottawa West

The bus is clean and on time. We had great driver service.

Trip Date: 2024-08-18 04:00 pm

Scarborough to Ottawa

Trip Date: 2024-08-18 04:45 pm

Toronto to Ottawa

excellent. on time, slightly early arrival. wifi worked, comfortable. thanks

Trip Date: 2024-08-18 10:50 am

Toronto to Ottawa West

A coat hook and cup holder would have been appreciated. The driver was excellent and very friendly. It was a quick and smooth trip.

Trip Date: 2024-08-17 04:00 pm

Belleville to Ottawa West

Trip Date: 2024-08-13 06:35 pm

Whitby to Ottawa

Great Travel ! The bus very comfortable Thanks for the good service

Trip Date: 2024-08-13 05:20 pm

Toronto to Kingston

Driver was a good driver I left safe , not sure how much they get paid should be more, they put up with alot of crazy passengers like the guy on my trip was upset because he was at the wrong stop he wanted the bus drive to let him on the bus after he parked his car, we had already let the stop he was not happy with the driver he followed us to the next stop which was Whitby go and got on the bus there. Alot of trucks

Trip Date: 2024-08-12 03:45 pm

Toronto to Perth

Timely, friendly staff that call you by your first name, clean comfortable seats. Definitely will use them again.

Trip Date: 2024-08-12 07:00 am

Toronto to Ottawa

Trip Date: 2024-08-12 10:50 am

Toronto to Ottawa

Departure and arrive on time. Kind driver. Thank you.

Trip Date: 2024-08-05 10:50 am

Scarborough to Ottawa

Trip Date: 2024-08-11 07:30 am

Toronto to Kanata

Trip Date: 2024-08-11 07:00 am

Scarborough to Ottawa

It is nice to have points system for regular customers

Trip Date: 2024-08-10 04:45 pm

Toronto to Ottawa West

Trip Date: 2024-08-08 05:30 pm

Toronto to Ottawa

Bus was slightly delayed, this caused us to only have 5 minutes break at the halfway point. Overall not a bad experience but I have had better rides with Rider Express in the past

Trip Date: 2024-08-08 11:00 am

Toronto to Ottawa West

All was fine other than the delayed departure. Thank you very much!

Trip Date: 2024-08-07 03:45 pm

Toronto to Kanata

Trip was comfortable and arrived on time.

Trip Date: 2024-08-06 07:00 am

Toronto to Ottawa

Efficient, fast, fairly comfortable, and the only way I can travel from Toronto to Ottawa

Trip Date: 2024-08-06 07:00 am

Whitby to Kingston

Took the Late night bus going from Whitby to Kingston. Bus was 10 minutes late, so I was getting pretty nervous that I was going to miss work the next day. Would appreciate a bus tracker or something on the website so I don't have to sit there wondering if I am screwed or not. Bus was quiet, and drive to Kingston was smooth, took around the estimated time. Seats were nice and had plenty of pace for a tall guy. There was an annoying tone going off every once in while. I don't know what it was, but it got pretty irritating hearing it over and over.

Trip Date: 2024-08-06 12:35 am

Toronto to Ottawa West

Same driver as last week in 10:50 bus from To to Ottawa West. Professional and very friendly. Greets passengers. Provided clear instructions. Drove very controlled through heavy traffic and heavy rain. Thanks for another smooth ride!

Trip Date: 2024-08-04 10:50 am

Scarborough to Ottawa West

Excellent Driver .. Got us to our destination in a very timely and safe manner.

Trip Date: 2024-08-05 11:20 am

Whitby to Ottawa

Best bus service between Ottawa and Toronto. Comfortable, clean and responsible professional drivers.

Trip Date: 2024-08-06 05:20 pm

Peterborough to Ottawa

Great!

Trip Date: 2024-08-04 08:45 am

Scarborough to Ottawa

The best way to travel safely

Trip Date: 2024-08-04 04:45 pm

Toronto to Ottawa

Trip Date: 2024-07-31 03:45 pm

Scarborough to Madoc

The ride was really good: very smooth and comfortable. The driver was very friendly and kind. The bus was clean. The direction to the bus stop at Scarborough town centre was easy to follow. If you purchase the tickets in advance the price is very very reasonable. I highly recommend!

Trip Date: 2024-08-03 07:00 am

Toronto to Ottawa

Driver was excellent, knowledgeable and friendly. Staff were great at depot. I was disappointed my original ticket got cancelled, then, since that happened, I asked to delay my return trip to Toronto to Monday and they said only if I paid $30 more! That is cost of the ticket I bought! I thought it could be discounted more since my delay.

Trip Date: 2024-08-01 11:00 am

Scarborough to Ottawa

Bus was late, but otherwise good

Trip Date: 2024-08-02 11:20 am

Toronto to Ottawa

Excellent trip and amazing driver. I didn’t feel the trip!

Trip Date: 2024-08-01 05:30 pm

Scarborough to Ottawa West

The AC vents were not working and it was really hot inside, I have again booked my bus on 4th August from Ottawa to Scarborough with you guys let's see if again I have to face the same issue or the vents would work this time. Let's see!

Trip Date: 2024-07-31 04:50 pm

Scarborough to Perth

My trip was great. I was concerned when the pickup location changed the night before, with this being my first ride. But the instructions provided were helpful. The driver was friendly and polite, and the bus was clean and comfortable. Overall a great experience.

Trip Date: 2024-07-31 07:30 am

Toronto to Ottawa

I think a pickup and drop at Yorkdale mall can be great

Trip Date: 2024-07-29 11:45 pm

Toronto to Ottawa West

Great ride, great customer service at Union, reached on time even with traffic out of Toronto. No issues.

Trip Date: 2024-07-30 03:45 pm

Toronto to Ottawa West

I would appreciate better wifi

Trip Date: 2024-07-28 04:00 pm

Scarborough to Ottawa

Trip Date: 2024-07-29 07:30 am

Scarborough to Ottawa West

Trip Date: 2024-07-28 09:30 am

Peterborough to Ottawa

I really like the bus driver. I have taken a ride with him before. He is really nice and friendly. I appreciate someone with a good heart. He greeted me by name as I got on the bus I guess because I was last in line and there was only one person left on the list. It made me smile. Please make sure he gets this message. I am not sure if he was wearing a name tag. That might be a good idea. God bless. PS 1. I also really like the new buses (much better than greyhound). It is still too small for my extra long legs, but it was okay. At least there were foot rests and I had two seats. I also appreciate that it was way less expensive than greyhound (I guess because you don't need a bus station since you can sell tickets over the internet in modern times. PS 2: It would be great if I could just provide a standard picture ID instead of a ticket. I don't use a cell phone due to EMF sensitivity, and sometimes my printer does not work. I'm not sure if that is possible. I haven't had an issue printing tickets so far, but sometimes I haven't been able to print other things. Food for thought....better for the environment too.

Trip Date: 2024-07-29 08:45 am

Scarborough to Belleville

Great and peaceful ride. Good price. Destination was reached on time Wil definitely use again. Thankyou

Trip Date: 2024-07-29 04:50 pm

Toronto to Ottawa West

Everything is 10/10, will choose this company again in the future 100%

Trip Date: 2024-07-28 10:50 am

Scarborough to Ottawa

The bus was supposed to depart Scarborough Town Centre at 6:15pm, it instead arrived/departed at 7:40pm. Almost 1 hour and a half later.

Trip Date: 2024-07-28 06:15 pm

Toronto to Ottawa West

Perfectly smooth ride. Clean bus. Friendly and professional driver. On time.good price. Excellent

Trip Date: 2024-07-28 10:50 am

Scarborough to Ottawa West

Comfortable bus. Convenient. Great price! Clean.

Trip Date: 2024-07-28 04:45 pm

Toronto to Perth

Nice staff, courteous, fairly clean bus and good driving. 10 min late arriving (from refueling?) but not bad. The ticketing system is not great. It is confusing, too many steps; I ended up buying one wrong ticket by accident and had to pay to exchange it. Wish you had later buses too, because the TTC subway doesn't start till an hour before the 7 am bus departure.

Trip Date: 2024-07-25 07:00 am

Belleville to Ottawa

I almost missed the bus because of my mistake but the bus driver made sure to wait for missing passenger before leaving

Trip Date: 2024-07-25 10:45 am

Toronto to Ottawa West

I like travelling with rider express. Its too comfortable and affordable for me.. They dropped every passenger on given time. I will recommend everyone to chose rider express.😊

Trip Date: 2024-07-23 03:45 pm

Whitby to Ottawa

Trip Date: 2024-07-24 05:20 pm

Scarborough to Ottawa West

Very affordable and arrived on time. Definitely recommend it

Trip Date: 2024-07-24 09:00 am

Toronto to Ottawa West

I recently had the pleasure of taking a bus ride from Toronto to Ottawa, and I must say it was a fantastic experience. The bus was clean, comfortable, and well-maintained, ensuring a smooth journey throughout. The driver was highly competent and courteous, making sure all passengers felt safe and at ease. The route was well-planned, with minimal stops and efficient use of time. Despite the long distance, the bus ride felt surprisingly quick, thanks to the comfortable seating and the driver's expertise. The price was also very reasonable, making it an excellent value for the service provided. I was particularly impressed by the helpfulness of the bus staff. They were friendly, attentive, and went out of their way to ensure that all passengers had a pleasant journey. The bus was also equipped with amenities that made the ride even more enjoyable. Overall, I would highly recommend this bus service to anyone traveling between Toronto and Ottawa. The combination of comfort, efficiency, and excellent customer service makes it a top choice for inter-city travel.

Trip Date: 2024-07-23 08:30 am

Scarborough to Ottawa West

I wish we could have more space around the seats. Although it was difficult to find the pick up place, we managed to find the bus. Thanks to the driver, we arrived the city safely. Thank you.

Trip Date: 2024-07-18 09:00 am

Scarborough to Ottawa West

Rider Express is my favourite and the only bus I would like to ride between Scarborough to Ottawa West. From on line booking, scheduling, picking up convenient location with affordable price to boarding with friendly & polite drivers, clean facility, and of course safe , smooth & pleasant ride. I can’t thank enough and will continue to ride Rider Express!

Trip Date: 2024-07-12 09:00 am

Toronto to Ottawa

Excellent customer service. 👍👍 I Iike traveling on the Riders Express

Trip Date: 2024-07-05 10:50 am

Toronto to Belleville

I love this service. It’s fast, friendly, safe and a reasonable price. I wish you would consider a late night bus on Toronto - Ottawa route to allow game and theatre goers the opportunity to get home afterwards. No one else does this.

Trip Date: 2024-07-11 03:45 pm

Toronto to Kanata

Very clean, seat is very comfortable, driver is courteous and stable driving. Rider Express is my best choice when traveling from Ottawa to Toronto.

Trip Date: 2024-06-02 07:00 am

Toronto to Ottawa

Trip Date: 2024-05-18 09:00 am

Scarborough to Ottawa West

I take Rider Express bus between Scarborough and Ottawa West frequently. Everything is good: booking is easy, locations are convenient, drivers are friendly, rides are comfortable , smooth and safe, facilities are clean & tidy. price is reasonable. Best of all, all information can be found on the ticket. Rider Express is my favourite, I enjoy and will continue to ride.

Trip Date: 2024-03-15 08:30 am

Peterborough to Ottawa

I love taking this trip. The bus is spotlessly clean and the driver is very friendly and helpful. I've found that this is the fastest and most pleasant way to get to Ottawa.

Trip Date: 2024-03-13 01:00 pm

Toronto to Ottawa

Comfortable ride. Arrived late at the destination, but uncontrollable due to traffic.

Trip Date: 2024-02-16 03:45 pm

Toronto to Ottawa

Always a safe and comfortable ride. Drivers are extremely courteous and kind. Keep up the great fares!

Trip Date: 2024-01-04 08:00 am

Peterborough to Ottawa

Was fine but bus should stop for a 10 or 15 minute break. Was traveling from Peterborough to ottawa and there was no break. Every time I have taken a bus, there has been a break

Trip Date: 2024-01-03 01:15 pm

Toronto to Ottawa

It was easy to find the schedule; all the details were there. Check-out was easy and quick. The tickets were delivered immediately.

Trip Date: 2024-01-05 10:50 am

Scarborough to Ottawa West

Bus is on time, the driver is very polite, pleasant and helpful. The ride is smooth thru flurries. I enjoyed and will continue to ride Rider Express.

Trip Date: 2023-12-11 08:30 am

Toronto to Ottawa

Trip Date: 2023-11-17 03:45 pm

Scarborough to Ottawa West

Bus arrives on time, very clean. The driver is polite and helpful. Ride is smooth. Very happy with my trip, will continue to use Rider Express definitely.

Trip Date: 2023-11-15 08:30 am

Scarborough to Ottawa West

We were very pleased with our experience on Rider Express Oct. 1, 2023 to Ottawa. Bus was comfortable and clean. Would recommend it to others. We were wondering if you could have a sign indicating your Stop area . The shopping center may not allow this but we feel it would be of great help to travellers. We, along with a few others were asking if it was correct location as bus a little late so caused some concern.

Trip Date: 2023-10-01 11:20 am

Peterborough to Ottawa

Excellent way to travel. Very comfortable bus and economical price. Bus driver was very friendly and courteous. I will continue travelling with RiderExpress

Trip Date: 2023-10-18 01:00 pm

Toronto to Peterborough

This is the second time I have taken the rider bus It’s very comfortable and fast ride

Trip Date: 2023-08-21 11:15 am

Scarborough to Ottawa

Very good customer service and ready to help. Appreciate it

Trip Date: 2023-07-31 11:45 am

Toronto to Ottawa West

Trip Date: 2023-07-02 10:50 am

Toronto to Ottawa

Trip Date: 2023-03-08 08:00 am

Toronto to Ottawa

Trip Date: 2022-12-22 08:00 am

Toronto to Ottawa

Trip Date: 2022-09-11 04:00 pm