Scarborough to Ottawa West
Love the service! I will always recommend it to everyone..thank you
Trip Date: 2024-08-19 04:50 pm
London Western University to Mississauga
Trip Date: 2024-08-17 10:40 am
Belleville to Ottawa
Bus was slightly delayed due to heavy rain, the driver was very kind.
Trip Date: 2024-08-19 10:45 am
London Western University to Mississauga
Best driver thank you so much Ersin Ivgin for your best guest service.
Thank you sirr!!!!!!
Trip Date: 2024-08-19 06:30 pm
London Downtown to Mississauga
Trip Date: 2024-08-19 06:55 pm
Scarborough to Ottawa
Quick, efficient, and good driver
Trip Date: 2024-08-19 07:30 am
Toronto to Ottawa West
The bus is clean and on time. We had great driver service.
Trip Date: 2024-08-18 04:00 pm
Scarborough to Ottawa
Trip Date: 2024-08-18 04:45 pm
Toronto to Ottawa
excellent. on time, slightly early arrival. wifi worked, comfortable. thanks
Trip Date: 2024-08-18 10:50 am
Toronto to Ottawa West
A coat hook and cup holder would have been appreciated. The driver was excellent and very friendly. It was a quick and smooth trip.
Trip Date: 2024-08-17 04:00 pm
London Western University to Kitchener
Trip Date: 2024-08-17 06:30 pm
Kitchener to Toronto
Everything was great! The bus was on time. Comfortable ride. Great driver. Fair price. I would definitely use again
Trip Date: 2024-08-14 12:05 pm
Belleville to Ottawa West
Trip Date: 2024-08-13 06:35 pm
Whitby to Ottawa
Great Travel !
The bus very comfortable
Thanks for the good service
Trip Date: 2024-08-13 05:20 pm
Toronto to Kingston
Driver was a good driver I left safe , not sure how much they get paid should be more, they put up with alot of crazy passengers like the guy on my trip was upset because he was at the wrong stop he wanted the bus drive to let him on the bus after he parked his car, we had already let the stop he was not happy with the driver he followed us to the next stop which was Whitby go and got on the bus there. Alot of trucks
Trip Date: 2024-08-12 03:45 pm
Toronto to Perth
Timely, friendly staff that call you by your first name, clean comfortable seats. Definitely will use them again.
Trip Date: 2024-08-12 07:00 am
Toronto to Ottawa
Trip Date: 2024-08-12 10:50 am
Toronto to Ottawa
Departure and arrive on time. Kind driver. Thank you.
Trip Date: 2024-08-05 10:50 am
Scarborough to Ottawa
Trip Date: 2024-08-11 07:30 am
London Downtown to Kitchener
Trip Date: 2024-08-11 06:55 pm
London Downtown to Kitchener
Great service. No wifi available on the bus but otherwise good
Trip Date: 2024-08-11 10:55 am
Toronto to Kanata
Trip Date: 2024-08-11 07:00 am
London Downtown to Mississauga
Another great experience !!! The traffic was crazy, so thrilled to be relaxing and enjoying a movie rather than white knuckling it all the way . Very enjoyable and convenient .
Kim Quigg
Trip Date: 2024-08-10 10:55 am
Scarborough to Ottawa
It is nice to have points system for regular customers
Trip Date: 2024-08-10 04:45 pm
London Downtown to Toronto
a great and affordable way to get to Toronto. The seats and air were clean (a separate bus from a different company i took had an odd odour in the bus). 2 things would make Rider express even better in my opinion
1. more time options (i don't know if there are less times because ridership doesn't warrant more times or if it's just the size of the company)
2. there was a "ding" that seemed to happen when going over bumps in the road.... please get rid of this
other than that it was great
Trip Date: 2024-08-05 10:55 am
London Downtown to Toronto
a great way to get to Toronto at an affordable price. The only thing to improve the experience is to get rid of the "ding" that seemed to happen whenever the bus hit a bump (something that happens pretty often on Ontario roadways).
Trip Date: 2024-08-05 10:55 am
Toronto to Ottawa West
Trip Date: 2024-08-08 05:30 pm
Toronto to Ottawa
Bus was slightly delayed, this caused us to only have 5 minutes break at the halfway point. Overall not a bad experience but I have had better rides with Rider Express in the past
Trip Date: 2024-08-08 11:00 am
Toronto to Ottawa West
All was fine other than the delayed departure.
Thank you very much!
Trip Date: 2024-08-07 03:45 pm
London Downtown to Mississauga
Everyone very good
Trip Date: 2024-08-06 10:55 am
Toronto to Kanata
Trip was comfortable and arrived on time.
Trip Date: 2024-08-06 07:00 am
Toronto to Ottawa
Efficient, fast, fairly comfortable, and the only way I can travel from Toronto to Ottawa
Trip Date: 2024-08-06 07:00 am
Whitby to Kingston
Took the Late night bus going from Whitby to Kingston.
Bus was 10 minutes late, so I was getting pretty nervous that I was going to miss work the next day. Would appreciate a bus tracker or something on the website so I don't have to sit there wondering if I am screwed or not.
Bus was quiet, and drive to Kingston was smooth, took around the estimated time. Seats were nice and had plenty of pace for a tall guy.
There was an annoying tone going off every once in while. I don't know what it was, but it got pretty irritating hearing it over and over.
Trip Date: 2024-08-06 12:35 am
Toronto to Ottawa West
Same driver as last week in 10:50 bus from To to Ottawa West.
Professional and very friendly. Greets passengers. Provided clear instructions.
Drove very controlled through heavy traffic and heavy rain. Thanks for another smooth ride!
Trip Date: 2024-08-04 10:50 am
Scarborough to Ottawa West
Excellent Driver .. Got us to our destination in a very timely and safe manner.
Trip Date: 2024-08-05 11:20 am
London Downtown to Kitchener
Good and friendly driver.great service.top class
Trip Date: 2024-08-05 06:55 pm
Whitby to Ottawa
Best bus service between Ottawa and Toronto. Comfortable, clean and responsible professional drivers.
Trip Date: 2024-08-06 05:20 pm
London Downtown to Kitchener
I am giving 3 because during the ride there was a beep sound inside the bus which felt very uncomfortable and it somehow disturbed my sleep.
Trip Date: 2024-08-04 06:45 pm
Peterborough to Ottawa
Great!
Trip Date: 2024-08-04 08:45 am
Scarborough to Ottawa
The best way to travel safely
Trip Date: 2024-08-04 04:45 pm
London Downtown to Toronto
I liked my experience of the bus overall, except for the part where we departured in toronto at 2:30pm when the time scheduled was 1:05 which made my day plans run really late…
Trip Date: 2024-08-03 10:55 am
London Downtown to Mississauga
Amazing service. The driver was extremely nice.
Trip Date: 2024-08-03 06:55 pm
Toronto to Ottawa
Trip Date: 2024-07-31 03:45 pm
Scarborough to Madoc
The ride was really good: very smooth and comfortable. The driver was very friendly and kind. The bus was clean. The direction to the bus stop at Scarborough town centre was easy to follow. If you purchase the tickets in advance the price is very very reasonable. I highly recommend!
Trip Date: 2024-08-03 07:00 am
Toronto to Ottawa
Driver was excellent, knowledgeable and friendly. Staff were great at depot. I was disappointed my original ticket got cancelled, then, since that happened, I asked to delay my return trip to Toronto to Monday and they said only if I paid $30 more! That is cost of the ticket I bought! I thought it could be discounted more since my delay.
Trip Date: 2024-08-01 11:00 am
Scarborough to Ottawa
Bus was late, but otherwise good
Trip Date: 2024-08-02 11:20 am
Toronto to Ottawa
Excellent trip and amazing driver.
I didn’t feel the trip!
Trip Date: 2024-08-01 05:30 pm
Scarborough to Ottawa West
The AC vents were not working and it was really hot inside, I have again booked my bus on 4th August from Ottawa to Scarborough with you guys let's see if again I have to face the same issue or the vents would work this time. Let's see!
Trip Date: 2024-07-31 04:50 pm
Scarborough to Perth
My trip was great. I was concerned when the pickup location changed the night before, with this being my first ride. But the instructions provided were helpful.
The driver was friendly and polite, and the bus was clean and comfortable. Overall a great experience.
Trip Date: 2024-07-31 07:30 am
London Downtown to Kitchener
Excellent experience. The driver is very enthusiasm. The seat is comfortable. The ticket is the cheapest and the service is excellent. I will take RIDER EXPRESS next time.Thanks a lot.
Trip Date: 2024-07-31 10:55 am
Toronto to Ottawa
I think a pickup and drop at Yorkdale mall can be great
Trip Date: 2024-07-29 11:45 pm
Toronto to Ottawa West
Great ride, great customer service at Union, reached on time even with traffic out of Toronto. No issues.
Trip Date: 2024-07-30 03:45 pm
Toronto to Ottawa West
I would appreciate better wifi
Trip Date: 2024-07-28 04:00 pm
Scarborough to Ottawa
Trip Date: 2024-07-29 07:30 am
Scarborough to Ottawa West
Trip Date: 2024-07-28 09:30 am
London Western University to Kitchener
Trip Date: 2024-07-29 06:30 pm
Peterborough to Ottawa
I really like the bus driver. I have taken a ride with him before. He is really nice and friendly. I appreciate someone with a good heart. He greeted me by name as I got on the bus I guess because I was last in line and there was only one person left on the list. It made me smile. Please make sure he gets this message. I am not sure if he was wearing a name tag. That might be a good idea. God bless. PS 1. I also really like the new buses (much better than greyhound). It is still too small for my extra long legs, but it was okay. At least there were foot rests and I had two seats. I also appreciate that it was way less expensive than greyhound (I guess because you don't need a bus station since you can sell tickets over the internet in modern times. PS 2: It would be great if I could just provide a standard picture ID instead of a ticket. I don't use a cell phone due to EMF sensitivity, and sometimes my printer does not work. I'm not sure if that is possible. I haven't had an issue printing tickets so far, but sometimes I haven't been able to print other things. Food for thought....better for the environment too.
Trip Date: 2024-07-29 08:45 am
London Downtown to Mississauga
Trip Date: 2024-07-29 06:45 pm
Scarborough to Belleville
Great and peaceful ride. Good price. Destination was reached on time Wil definitely use again. Thankyou
Trip Date: 2024-07-29 04:50 pm
Toronto to Ottawa West
Everything is 10/10, will choose this company again in the future 100%
Trip Date: 2024-07-28 10:50 am
Scarborough to Ottawa
The bus was supposed to depart Scarborough Town Centre at 6:15pm, it instead arrived/departed at 7:40pm. Almost 1 hour and a half later.
Trip Date: 2024-07-28 06:15 pm
Toronto to Ottawa West
Perfectly smooth ride. Clean bus. Friendly and professional driver. On time.good price. Excellent
Trip Date: 2024-07-28 10:50 am
London Downtown to Kitchener
Trip Date: 2024-07-28 06:45 pm
Scarborough to Ottawa West
Comfortable bus. Convenient. Great price! Clean.
Trip Date: 2024-07-28 04:45 pm
Toronto to Perth
Nice staff, courteous, fairly clean bus and good driving. 10 min late arriving (from refueling?) but not bad.
The ticketing system is not great. It is confusing, too many steps; I ended up buying one wrong ticket by accident and had to pay to exchange it. Wish you had later buses too, because the TTC subway doesn't start till an hour before the 7 am bus departure.
Trip Date: 2024-07-25 07:00 am
London Western University to Mississauga
Trip Date: 2024-07-24 06:30 pm
Belleville to Ottawa
I almost missed the bus because of my mistake but the bus driver made sure to wait for missing passenger before leaving
Trip Date: 2024-07-25 10:45 am
Toronto to Ottawa West
I like travelling with rider express. Its too comfortable and affordable for me..
They dropped every passenger on given time.
I will recommend everyone to chose rider express.😊
Trip Date: 2024-07-23 03:45 pm
Whitby to Ottawa
Trip Date: 2024-07-24 05:20 pm
Scarborough to Ottawa West
Very affordable and arrived on time. Definitely recommend it
Trip Date: 2024-07-24 09:00 am
London Downtown to Kitchener
Morning as informed due to traffic there was a delay but evening the driver dropped us off ten mins early. He was friendly and very professional.
Thank you.
Trip Date: 2024-07-23 06:45 pm
Toronto to Ottawa West
I recently had the pleasure of taking a bus ride from Toronto to Ottawa, and I must say it was a fantastic experience. The bus was clean, comfortable, and well-maintained, ensuring a smooth journey throughout. The driver was highly competent and courteous, making sure all passengers felt safe and at ease. The route was well-planned, with minimal stops and efficient use of time. Despite the long distance, the bus ride felt surprisingly quick, thanks to the comfortable seating and the driver's expertise. The price was also very reasonable, making it an excellent value for the service provided. I was particularly impressed by the helpfulness of the bus staff. They were friendly, attentive, and went out of their way to ensure that all passengers had a pleasant journey. The bus was also equipped with amenities that made the ride even more enjoyable. Overall, I would highly recommend this bus service to anyone traveling between Toronto and Ottawa. The combination of comfort, efficiency, and excellent customer service makes it a top choice for inter-city travel.
Trip Date: 2024-07-23 08:30 am
Scarborough to Ottawa West
I wish we could have more space around the seats. Although it was difficult to find the pick up place, we managed to find the bus. Thanks to the driver, we arrived the city safely.
Thank you.
Trip Date: 2024-07-18 09:00 am
Scarborough to Ottawa West
Rider Express is my favourite and the only bus I would like to ride between Scarborough to Ottawa West. From on line booking, scheduling, picking up convenient location with affordable price to boarding with friendly & polite drivers, clean facility, and of course safe , smooth & pleasant ride. I can’t thank enough and will continue to ride Rider Express!
Trip Date: 2024-07-12 09:00 am
Toronto to Ottawa
Excellent customer service. 👍👍 I Iike traveling on the Riders Express
Trip Date: 2024-07-05 10:50 am
Toronto to Belleville
I love this service. It’s fast, friendly, safe and a reasonable price. I wish you would consider a late night bus on Toronto - Ottawa route to allow game and theatre goers the opportunity to get home afterwards. No one else does this.
Trip Date: 2024-07-11 03:45 pm
Toronto to Kanata
Very clean, seat is very comfortable, driver is courteous and stable driving. Rider Express is my best choice when traveling from Ottawa to Toronto.
Trip Date: 2024-06-02 07:00 am
Toronto to Ottawa
Trip Date: 2024-05-18 09:00 am
London Western University to Toronto
This bus driver is really friendly and supporting 10/10
Trip Date: 2024-04-10 10:40 am
Scarborough to Ottawa West
I take Rider Express bus between Scarborough and Ottawa West frequently. Everything is good: booking is easy, locations are convenient,
drivers are friendly, rides are comfortable , smooth and safe, facilities are clean & tidy. price is reasonable. Best of all, all information can be found on the ticket.
Rider Express is my favourite, I enjoy and will continue to ride.
Trip Date: 2024-03-15 08:30 am
Peterborough to Ottawa
I love taking this trip. The bus is spotlessly clean and the driver is very friendly and helpful. I've found that this is the fastest and most pleasant way to get to Ottawa.
Trip Date: 2024-03-13 01:00 pm
London Western University to Mississauga
Very helpful
Trip Date: 2024-03-01 11:00 am
Toronto to Ottawa
Comfortable ride. Arrived late at the destination, but uncontrollable due to traffic.
Trip Date: 2024-02-16 03:45 pm
London Downtown to Mississauga
Such a great travel experience !! The bus was on time for both trips . The driver was very helpful, and very courteous and was a very safe driver . The bus is clean and even has outlets to charge anything. !!! I doubt I bother to drive to Mississauga or Toronto again . It’s so convenient and relaxing !!
Kim
Trip Date: 2024-01-15 11:15 am
Toronto to Ottawa
Always a safe and comfortable ride. Drivers are extremely courteous and kind. Keep up the great fares!
Trip Date: 2024-01-04 08:00 am
Peterborough to Ottawa
Was fine but bus should stop for a 10 or 15 minute break. Was traveling from Peterborough to ottawa and there was no break. Every time I have taken a bus, there has been a break
Trip Date: 2024-01-03 01:15 pm
Toronto to Ottawa
It was easy to find the schedule; all the details were there. Check-out was easy and quick.
The tickets were delivered immediately.
Trip Date: 2024-01-05 10:50 am
London Western University to Toronto
Bus is new and clean with plastic bags in every row. Driver very friendly, polite and proactively helpful in assisting with luggage.
Trip Date: 2023-12-26 11:00 am
London Western University to Mississauga
There was no Rider Express sign at Mississauga stop behind the Tim Hortons at 800 Bancroft. Dr. I found it very stressful not knowing if I'm at the right spot. Based on the picture from the website I was, but there were no other passengers to confirm it until the came from parked cars but only when the bus arrived. It turned out to be right, but I had 15 minutes of anxiety. Everything else about the round trip was very good. I would recommend this service and plan to use it again.
Trip Date: 2023-12-18 11:00 am
Scarborough to Ottawa West
Bus is on time, the driver is very polite, pleasant and helpful. The ride is smooth thru flurries. I enjoyed and will continue to ride Rider Express.
Trip Date: 2023-12-11 08:30 am
Toronto to Ottawa
Trip Date: 2023-11-17 03:45 pm
Scarborough to Ottawa West
Bus arrives on time, very clean. The driver is polite and helpful. Ride is smooth. Very happy with my trip, will continue to use Rider Express definitely.
Trip Date: 2023-11-15 08:30 am
Scarborough to Ottawa West
We were very pleased with our experience on Rider Express Oct. 1, 2023 to Ottawa. Bus was comfortable and clean. Would recommend it to others.
We were wondering if you could have a sign indicating your Stop area . The shopping center may not allow this but we feel it would be of great help to travellers. We, along with a few others were asking if it was correct location as bus a little late so caused some concern.
Trip Date: 2023-10-01 11:20 am
Peterborough to Ottawa
Excellent way to travel. Very comfortable bus and economical price. Bus driver was very friendly and courteous. I will continue travelling with RiderExpress
Trip Date: 2023-10-18 01:00 pm
Toronto to Peterborough
This is the second time I have taken the rider bus
It’s very comfortable and fast ride
Trip Date: 2023-08-21 11:15 am
Scarborough to Ottawa
Very good customer service and ready to help. Appreciate it
Trip Date: 2023-07-31 11:45 am
Toronto to Ottawa West
Trip Date: 2023-07-02 10:50 am
Toronto to Ottawa
First time taking rider express, and I have no complaint, the driver very nice and friendly. If you are first timer, please come early, so when u get lost, u still have time
Trip Date: 2023-03-08 08:00 am
Toronto to Ottawa
Ride was very comfortable! Wifi was out after only halfway through the trip, so I deducted 0.5 stars. Everything else was perfect, bus arrived on time at the destination.
Trip Date: 2022-12-22 08:00 am
Toronto to Ottawa
Trip Date: 2022-09-11 04:00 pm
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