Calgary - Westbrook Mall to Revelstoke
A very pleasant experience. The location in Calgary was only 20 minutes away. Check in was easy. The bus was on time. The bus was new, modern, spacious and clean. The driver kept us informed of stops and for how long. Bus arrived on time at final destination. Riders were considerate in not having conversations on their cellphones. I would definitely use Rider Express again.
Trip Date: 2024-10-06 08:30 am
Salmon Arm to Vancouver
I love this Bus ride from salmon arm to Vancouver. This Bus always becomes best from other
Trip Date: 2024-10-11 02:55 pm
Calgary - Marlborough Mall to Salmon Arm
Vry vry good nd excellent service
Trip Date: 2024-10-10 07:55 am
Calgary - Westbrook Mall to Salmon Arm
Basically the trip was good. The driver was friendly and competent. Unfortunately the bus broke down and had to be replaced, so I arrived 2 hours late, which of course caused complications.
Trip Date: 2024-09-27 08:30 am
Calgary - Marlborough Mall to Golden
Every thing is fine expect how the drivers handle luggage... may be they can handle little gentle. Other than this all well.
Trip Date: 2024-10-08 07:55 am
Calgary - Westbrook Mall to Sicamous
This trip was flawless, down to the min. Keep it up
Trip Date: 2024-10-08 08:30 am
Revelstoke to Vancouver
I love travelling with Rider Express. 🍀🍀🍀🍀it’s my second time. I am really satisfied with the services.
Trip Date: 2024-10-08 01:20 pm
Calgary - Westbrook Mall to Revelstoke
Bus is clean and tidy, driver was very polite
Trip Date: 2024-10-06 08:30 am
Calgary - Westbrook Mall to Revelstoke
Calgary to Revekstoke trip was a fantastic experience. Not only did we travel through the breathtaking scenery of the Rockies, the bus was clean, comfortable and quiet and the driver curtious and punctual. I would highly recommend this trip.
Trip Date: 2024-10-06 08:30 am
Sorrento Westbound to Chilliwack
Bus was clean and drivers were friendly. A cup holder would be nice.
Trip Date: 2024-10-06 03:20 pm
Salmon Arm to Surrey
Great driver and didn't drive craźy
Trip Date: 2024-10-04 02:55 pm
Field to Surrey
Bus arrived on time. However there was no toilet paper in the washroom, and there was no available WiFi this time. The driver was nice, and he made a call to a passenger who had not arrived 15 minutes early.
Trip Date: 2024-10-02 01:10 am
Banff to Vancouver International Airport (YVR)
Banff to Vancouver bus arrived on time. Drivers helpful and although I think it was a 12 hour trip drivers made good time with comfort stops. WiFi slow to non existent. Bus was a bit rickety/bumpy and gears crunching so may be time for bus to be upgraded but got us their safely.
Trip Date: 2024-09-28 10:10 am
Kamloops to Surrey
The ride would be 5 stars if there was no annoying noice and very uncomfortable shacking.
I left the bus with the headache and uncomfortable stomach.
Other then that the ride was ok.
Trip Date: 2024-09-28 04:45 pm
Kamloops to Vancouver
Driver was very courteous and friendly. Journey was smooth. Will definitely travel again with them.
Trip Date: 2024-09-30 04:45 pm
Kamloops to Vancouver
Driver was very courteous and friendly. Journey was smooth. Will definitely travel again with them.
Trip Date: 2024-09-30 04:45 pm
Calgary - Westbrook Mall to Salmon Arm
Very efficient service. Relaxing, comfortable, courteous service from start to destination. Will do it again.
Trip Date: 2024-09-26 08:30 am
Calgary - Marlborough Mall to Vancouver
Trip Date: 2024-09-28 07:55 am
Revelstoke to Vancouver
So far the service has been great...I only wish there was a stop in Coquitlam, then I wouldn't need to go to downtown every trip.
Trip Date: 2024-09-29 03:15 am
Calgary - Westbrook Mall to Canmore
This was the first opportunity I had to take Rider Express. It was a very good experience. I took two buses to my destination and both vehicles were clean and comfortable. Nice to have WiFi and plug ins for cell phones and accessories. The operators provided all the information needed and were especially helpful for a first timer like me. I would definitely use this service again.
Trip Date: 2024-09-26 10:30 pm
Banff to Vancouver
Trip Date: 2024-09-27 12:10 am
Kamloops to Vancouver
My driver's name was RON
We had a great time with him, everything was great and on time.
Thanks to him, the trip went a lot smoother
Trip Date: 2024-09-26 06:40 am
Calgary - Marlborough Mall to Salmon Arm
No issues with Riders Express. A reliable company and good service.
What more do you need when you don’t drive anymore.
Trip Date: 2024-08-27 07:55 am
Calgary - Westbrook Mall to Sicamous
Trip Date: 2024-09-25 08:30 am
Revelstoke to Vancouver
Trip Date: 2024-09-24 01:20 pm
Kamloops to Vancouver International Airport (YVR)
Nice ride. The driver was professional, kind a very helpful . Treat me with respect. I am a person with disability using a wheelchair.
Trip Date: 2024-09-24 04:45 pm
Kamloops to Vancouver
The driver is always great- however, some of the passengers could use some work. Maybe need more reminders about not yacking on the phone the entire time, and using headphones when watching videos/listening to music. I experience this most times I'm on the bus and wish the driver would do a little more to enforce bus etiquette.
Trip Date: 2024-09-02 06:40 am
Calgary - Marlborough Mall to Canmore
Hi, the ride was great. The driver was excellent. I love how he told people to be considerate of others and not talk on their phone or use headphones for media!!!!. The inability to get a "receipt" is frustrating. Your ticket does not have the price on it so I can't use that. Your transaction summary does not have your company name on it nor does it identify what it is for. Getting an itemized receipt from a company should not be an ordeal...I have to print out the email you send to me on paper then I have to scan it and email it to myself as a pdf so that I can submit it to my company. Hence the 3 out of 5. Otherwise 5 out of 5 (but you are a lot more expensive than the alternative, hint hint)
Trip Date: 2024-09-20 07:55 am
Calgary - Westbrook Mall to Vancouver
I've taken the Calgary to Vancouver bus several times now, so I'm generally pleased with the service. My suggestion involves meal breaks. The first break at the Golden Husky is always great! That location is well stocked with good lunch options. The second break is less predictable (usually Kamloops but this time Hope) and is, well, another gas station. But this time the food options are Very Limited. Please have the second meal break at a location that offers good hot food options, and please make the break 30+ minutes. This will give tired travelers time to stretch their legs and enjoy their meal. I think this would improve the overall travel experience. Thanks, Kenny
Trip Date: 2024-09-23 08:30 am
Kamloops to Vancouver
A wonderful bus ride, the driver was super entertaining. Thank you.
Trip Date: 2024-09-23 06:40 am
Sorrento Westbound to Abbotsford
Was upset in beginning having paid for cancellation and the wrong date was in my ticket and it cost an extra $20 to change dates. Bus was 40 mins late to pickup because of construction. The bus picked up more passengers and we were 95% full. Finally arrived in Abbotsford one hour late. As well the bus had a problem and there was no break from Sorrento until Chilliwack.
Trip Date: 2024-09-20 03:20 pm
Revelstoke to Vancouver International Airport (YVR)
I appreciated the drivers' kindness. And their attention to the passengers and to manage quiet trip.
A nice and very useful company
Trip Date: 2024-09-21 01:20 pm
Salmon Arm to Vancouver
Trip Date: 2024-09-22 02:55 pm
Golden to Vancouver
I am very happy with my experience. The drivers were both great! Especially the one from Golden to Kamloops:)
Trip Date: 2024-09-22 12:25 pm
Calgary - Marlborough Mall to Salmon Arm
A great Trip from Calgary to Vernon.
Clean and comfortable . Outstanding drivers!!!
Super easy transfer in Salmon Arm.
I highly recommend this company and will be telling my friends .
Thank you for your fantastic service .
Trip Date: 2024-09-22 07:55 am
Salmon Arm to Surrey
There was a lot of construction going on and very slow travel but the drivers were very calm and assuring
Trip Date: 2024-09-20 02:55 pm
Sorrento Westbound to Chilliwack
Everything ran smoothly. The bus was a little late arriving in Sorrento - arrival was supposed to be 3:20 and it arrived almost at 4:00. The time was made up with quick stops along the way.
I would ride with Rider Express and also pass your bus line on to other people.
Elaine
Trip Date: 2024-09-20 03:20 pm
Kamloops to Vancouver
We were stuck at the Chilliwack because the beep was so loud and annoying, many passengers were complained about it. But overall the trip is ok and we were safety back to home.
Trip Date: 2024-09-20 04:45 pm
Calgary - Westbrook Mall to Kamloops
The driver was very helpful and friendly and professional.......good trip!
Trip Date: 2024-09-17 10:30 pm
Calgary - Westbrook Mall to Canmore
perfect!
Trip Date: 2024-09-18 08:30 am
Calgary - Westbrook Mall to Vancouver
I think it will be helpful to have a digital stop watch for the number of minutes for the break.
For example 15 minutes break starts with 15 and counting to zero. Yesterday a young couple was last to come bach after nearly every break. Yesterday there was a digital watch with very good display that may already have this option.
Trip Date: 2024-09-17 08:30 am
Canmore to Revelstoke
Seats are a tad too close together
Trip Date: 2024-09-17 09:35 am
Salmon Arm to Surrey
This trip was really very good. The only problem was that we were running late (nothing that was the fault of Riders Express, I believe it was a road closure), so our break locations were adjusted. However, the driver on the leg from Kamloops to Surrey tried hard to make up the time, and we ended up just a bit late. We had a break at Hope, which was not even a scheduled stop as nobody was getting on or off, and that seemed a strange move. Kamloops is better situated for getting something to eat, and it was a better time to be purchasing food. However, the best was made of it.
Trip Date: 2024-09-16 02:55 pm
Calgary - Marlborough Mall to Sicamous
Rider Express was a wonderful travelling experience! Clean, new bus, really helpful drivers, with great driving skills on the mountain roads between Calgary and Sicamous. I highy recommend Rider Express. Thank you for your great service!
Trip Date: 2024-09-15 07:55 am
Abbotsford to Vancouver
Had only a short ride from Abbotsford to Vancouver but Ron, our driver, made it a very pleasurable one. Great service and highly recommend using it. Will definitely travel with Rider again.
Trip Date: 2024-09-13 09:55 am
Merritt to Surrey
Trip Date: 2024-09-13 05:35 pm
Kamloops to Surrey
Trip Date: 2024-09-13 04:45 pm
Banff to Revelstoke
Our trip from Banff to Revelstoke was smooth and comfortable, the bus driver was a man of few words but we felt safe and comfortable, leaving us to enjoy the beautiful scenery of the Rockies:)
Trip Date: 2024-09-13 10:10 am
Chase to Kamloops
Perfect!
Trip Date: 2024-09-13 03:40 pm
Golden to Vancouver
Friendly and helpful drivers do their best to be safe and on time
Trip Date: 2024-09-12 12:25 pm
Banff to Vancouver
I had a overall good experience. Just wanted to take the time to comment on the incident between one of the customers and the first driver. Went I got on at Banff, the customer in question was late back to the bus which was already behind schedule. The impression I got was the bus driver said to only get some fresh air and go to the toilet but the customer went to Tim hortons delaying everyone. Once back on the bus, the bus driver asked everyone to only do as instructed and to be back to the bus on time. The customer turned this comment into a spectacle apologising to everyone. However overtime she began to turn petty over this incident. As I was sitting behind her I saw her texting people talking about wanting to throat punch the driver and she continually flipped him off. At the stop in Golden, when the customer got back on the bus she started taking photos and videoing talking about how she was back on before the time limit and look at all my witnesses. When another customer ended up being late back to the bus, she went up to them to see if they had been told off by the bus driver. Then she started to rave when the bus driver came back later to the bus then the time limit that was set for the customers. At revelstoke when told that we can't get off. She started yelling at everyone saying to 'not get off or he'll leave you behind' constantly over and over again. I missed what happened between the bus driver and the customer at her final stop in Salmon arm but overall I didn't get the impression that the bus driver had done anything bad. Rather she had taken the early comments personally and began to overreact and act petty about the whole situation ruining everyone else's experience.
Trip Date: 2024-09-12 10:10 am
Calgary - Marlborough Mall to Golden
I enjoyed my ride as always. When you work with the public there's only so much you can do. I am unable to criticize any thing. The driver was very nice,the ride was as good as it could be with the pouring rain.So Thank-you
Trip Date: 2024-09-12 07:55 am
Calgary - Westbrook Mall to Kamloops
Calgary to Kamloops
The driver is very careful while driving. He’s very patient to passengers who do not cooperate with the trip. We experienced 20-30mins delay,but we have smooth trip overall.
Trip Date: 2024-09-12 08:30 am
Calgary - Marlborough Mall to Vancouver
Hi
It was nice experience but please if you can find other spot in Salmon Arm as washroom was fully booked and least options for food.
Atleast, Tell the passengers to bring their own food as we can only buy quickly beverages while journey.
Otherwise Driver was good 😊
Trip Date: 2024-09-12 07:55 am
Golden to Salmon Arm
The driver was very informative and kept us updated throughout the journey.
Picked up in golden to salmon arm
Trip Date: 2024-09-12 12:25 pm
Calgary - Westbrook Mall to Canmore
Professional driver and staff
Trip Date: 2024-09-11 10:30 pm
Calgary - Marlborough Mall to Revelstoke
Friendly drivers, clean busses and good internet.
Trip Date: 2024-09-10 07:55 am
Calgary - Westbrook Mall to Chilliwack
The bus was 30 minutes late leaving Calgary and we've lost more time over the uneventful trip. I had 45 minutes between connections in Chilliwack which should've been ample, but it looks like I'll be late.
Fortunately, the other firm that I'm connecting to, to take me the rest of the way into Surrey, is having and even worse day and they're running 2 hours late.
Lucky me!
Trip Date: 2024-09-10 08:30 am
Calgary - Westbrook Mall to Salmon Arm
Very pleased
4 front seats for seniors and handicapped could use more padding in the seats, those seniors travelling for 6 plus hours would dearly appreciate that. Thank you.
Trip Date: 2024-09-03 08:30 am
Kamloops to Vancouver
Very good!
Trip Date: 2024-09-08 04:45 pm
Hope to Abbotsford
I enjoyed the ride! Mr.Driver is very accommodating and friendly, I just forgot to ask his name. I will definitely be using Rider Express again!
Trip Date: 2024-09-06 06:50 pm
Sorrento Westbound to Vancouver International Airport (YVR)
It was very pleasant bus drivers were very helpful & informative I would travel again
Trip Date: 2024-08-18 04:55 am
Golden to Vancouver
Half an hour late over 9h journey. Not bad
Trip Date: 2024-09-07 12:25 pm
Banff to Golden
Every thing perfect***** Exempt there is not a signe telling where Rider Express is to meet at Brewster Bus Depot in Banff AB!
Trip Date: 2024-09-06 10:10 am
Calgary - Marlborough Mall to Salmon Arm
Thank you for a safe & comfortable trip. I chose the scenic route through the mtns with you & am very happy with that choice. 🚌😊
Trip Date: 2024-09-06 07:55 am
Sorrento Westbound to Abbotsford
Great service from a small town, only 15 minutes late
Trip Date: 2024-09-06 03:20 pm
Calgary - Marlborough Mall to Chilliwack
Trip Date: 2024-09-03 07:55 am
Banff to Lake Louise
Trip Date: 2024-09-03 10:10 am
Banff to Revelstoke
My trip from Banff to Revelstoke was smooth and pleasant. The mountains views along the way were spectacular. A great way to travel.
Trip Date: 2024-09-02 10:10 am
Kamloops to Surrey
The original bus was full but Rider express handled it really well compared to the other bus company. Rider express prepared another bus for the passengers and checked in everyone thoroughly. Though the other bus was old and didn’t have outlets and cup holders, i am very impressed by Rider express and how they considered the passengers well. Absolutely love this company. Highly recommended
Trip Date: 2024-09-02 04:45 pm
Calgary - Westbrook Mall to Vancouver
Trip Date: 2024-08-31 10:30 pm
Calgary - Marlborough Mall to Vancouver International Airport (YVR)
The trip from Calgary to Vancouver was pleasant enough considering it was a round 14 hrs to the Vancouver airport. Nice scenery along the way. The only grip I have is maybe the company needs to have in there website that passengers should all have earphones/buds for there phones/laptops. Nothing worse to ruin a nice quiet trip than having someone playing video games/watching soap operas/screaming kids doing whatever. Maybe even have the driver make an announcement during the trip. Other than that the drivers were great.
Trip Date: 2024-08-28 07:55 am
Banff to Vancouver
Comfortable bus but quite hot. Friendly driver. Adequate amount of time at stops. Bus broke down so had to wait 3 hours for replacement bus.
Trip Date: 2024-08-30 10:10 am
Calgary - Westbrook Mall to Kamloops
The driver clearly explained the route, stops and rest periods.
Access to toilet paper after one runs out would be helpful.
Trip Date: 2024-08-30 08:30 am
Calgary - Westbrook Mall to Kamloops
The calgary driver seemed a little stern on the regulations
Trip Date: 2024-08-29 08:30 am
Calgary - Westbrook Mall to Revelstoke
Trip Date: 2024-08-29 08:30 am
Calgary - Marlborough Mall to Salmon Arm
Was a great trip only 2 points the washroom on that particular coach was a bit smelly as well the location in Salmon Arm is a bit out of the way.
Trip Date: 2024-08-28 07:55 am
Calgary - Westbrook Mall to Vancouver
Awesome experience highly recommended
Trip Date: 2024-08-27 10:30 pm
Calgary - Westbrook Mall to Salmon Arm
Trip Date: 2024-08-27 08:30 am
Calgary - Westbrook Mall to Salmon Arm
Trip Date: 2024-08-27 08:30 am
Calgary - Westbrook Mall to Revelstoke
Thanks for the ride. It was uneventful and relaxing. Booking online was real easy, making the trip to Revelstoke more enjoyable.
Trip Date: 2024-08-27 08:30 am
Calgary - Westbrook Mall to Sicamous
Fabulous Ride. Bus was clean and comfortable. Thank You!!
Trip Date: 2024-08-27 08:30 am
Calgary - Westbrook Mall to Golden
The bus seats were not as comfortable as they look but the bus was clean and very nice inside, worthy of extra special mention was the driver who was a little bit short in his replies but what an excellent driver very smooth comfortable ride. The number one issue I have and I don't understand why it can't be accommodated into your system in some way and that is that I have a small dog my vehicle broke down nearby golden BC but I was going to Calgary this was the reason for using the bus, I was forced to put my dog in a kennel for one day which was very expensive and very difficult to do since I didn't have a vehicle. There are certain circumstances where exceptions to rules should be made and this is certainly one of them He's a tiny little dog he would have rode all my lap the whole way in any event I hope that there are future plans to accommodate at least a small animals . I hope that you will pass my comments on to the driver I did mention it also when I got off the bus to him I did mention it also when I got off the bus to him
Trip Date: 2024-08-26 08:30 am
Calgary - Marlborough Mall to Revelstoke
Trip Date: 2024-08-25 07:55 am
Calgary - Westbrook Mall to Revelstoke
Trip Date: 2024-08-24 08:30 am
Chase to Kamloops
Perfect!
Trip Date: 2024-08-23 03:40 pm
Kamloops to Vancouver
this trip was very good ....The driver was absolutely professional and friendly ...my previous experience that had really upseme was made right by several other people working to help me out ...
Thank you also to Bahir for making sure the tickets went smoothly.
Trip Date: 2024-08-18 06:40 am
Salmon Arm to Chilliwack
I’m a loyal Rider Express passenger. I wish the drivers would remind people to use their seat belts on each leg of the route. I realize the following is easier to enforce - single passengers leave their belongings on both seats when arriving at the next stop; this makes it very difficult for new passengers to find an available seat.
Trip Date: 2024-08-20 02:55 pm
Calgary - Westbrook Mall to Chilliwack
The bus was comfortable. There were enough stops to be able to eat and stretch..Wifi at times was very slow...But overall a nice experience
Trip Date: 2024-08-18 10:30 pm
Calgary - Westbrook Mall to Salmon Arm
Our driver was very transparent and courteous. It was good he gave explicit instructions about acceptable behaviours on the bus. I enjoyed my travel, he endeavoured to be helpful and genuine with all of us. Thank you. Shirley
Trip Date: 2024-08-15 08:30 am
Calgary - Westbrook Mall to Vancouver
It was my 2nd time taking the Rider Express bus from Calgary Westbrook to Vancouver BC Canada 🇨🇦. It was a comfortable bus ride, safe & on time /on schedule. Thanks to drivers & staff, you all do a good 👍 job.
Trip Date: 2024-08-17 10:30 pm
Calgary - Marlborough Mall to Surrey
My wife Eya and I thoroughly enjoyed our first ride on Rider Express. Both drivers were very courteous, helpful and jolly. We hope to ride on your bus again.
Ernie
Trip Date: 2024-08-15 07:55 am
Calgary - Westbrook Mall to Abbotsford
I just want to say about the seating..if you can increase the comfortness of seats so that people travelling far like more than 10 hours in a row can enjoy their journey and take a proper nap if they want to. Rest of the journey is good.
Trip Date: 2024-08-17 10:30 pm
Calgary - Westbrook Mall to Kamloops
Very clean and driver is friendly plus got to my destination safe
Trip Date: 2024-08-17 08:30 am
Calgary - Westbrook Mall to Salmon Arm
The bus was clean and I loved that there was wifi!! Although the seats are not comfortable!
Trip Date: 2024-08-17 08:30 am
Calgary - Westbrook Mall to Sorrento Westbound
Outstanding....driver offered to help with heavy suitcase. Give him a raise or some extra time off!
Trip Date: 2024-08-16 08:30 am
Lake Louise to Vancouver
Firstly, a big shout out to both drivers who were excellent drivers and communicators, and both very personable 5/5 for them. The bus was clean and comfortable.
I found the fare very expensive, and also disappointed that there was not a seniors discount. It certainly stretched my budget to the max.
My other disappointment was not being able to book a preferred seat (window) even though booking early. It was a one-time trip for me being from Australia, and when I got on at Lake Louise all window seats were taken, and nearly all passengers had their bags on the seat next to them.
Trip Date: 2024-08-15 10:55 am
Calgary - Westbrook Mall to Kamloops
It was a great ride!!!!
Trip Date: 2024-08-14 08:30 am
Revelstoke to Kamloops
Our son, who has Down syndrome, takes the bus from Kamloops to Revelstoke, and/or Revelstoke to Kamloops when he comes home to visit.
We state on his ticket that he has Down syndrome, and prefers to sit near the front for his safety.
Every time he (and sometimes his wife who uses a wheelchair) takes the bus, the bus drivers have been very accommodating with making sure that he gets a front row seat. The drivers are super nice and helpful, caring and kind.
The bus is easy to track on the ticket, and are usually right on time.
Today, we even got a notice on email that the bus was going to be 15 minutes late.
We are so impressed with the service, the schedule (which is very convenient), and that the buses are very reliable and on time.
We feel very confident in our son taking the bus and getting to his destination safely, comfortably and on time.
Thank you so much for providing this essential service for our son so he can visit us independently without needing us to give him a ride.
Sincerely,
Wenche & Terry
Trip Date: 2024-08-13 01:20 pm
Sorrento Westbound to Surrey
I rode the bus, Great job. Thanks
Trip Date: 2024-08-09 03:20 pm
Canmore to Vancouver
Comfortable, quiet, easy
Trip Date: 2024-08-12 09:35 am
Calgary - Westbrook Mall to Vancouver
Bus ride was fine
Scheduling good. Drivers both very professional and proficient.
Through no fault of the drivers there was a delay of several hours on the highway due to an accident, which condensed the rest of the trip and resulted in me being an hour late for a connection and needing to arrange new accommodation at extra cost.
Trip Date: 2024-08-10 10:30 pm
Calgary - Westbrook Mall to Abbotsford
Trip Date: 2024-08-10 10:30 pm
Revelstoke to Merritt
We broke down in Revelstoke, had to tow our pickup. Thankfully we caught the Rider Express to Merritt. Our drivers were awesome. Thanks for being there Rider!
Trip Date: 2024-08-09 01:20 pm
Calgary - Westbrook Mall to Vancouver
Too Many stops and after all we arrive later than schedulled
Trip Date: 2024-08-09 08:30 am
Kamloops to Vancouver International Airport (YVR)
Trip Date: 2024-08-09 04:45 pm
Banff to Kamloops
Our driver was excellent
Trip Date: 2024-08-09 10:10 am
Kamloops to Abbotsford
Amazing driver
Trip Date: 2024-08-08 04:45 pm
Kamloops to Abbotsford
Amazing ride and excellent and professional driver. High recommended travel
Trip Date: 2024-08-08 04:45 pm
Calgary - Marlborough Mall to Abbotsford
V good service
Trip Date: 2024-08-08 07:55 am
Revelstoke to Surrey
Excellent way to travel just relax enjoy the scenery. Less stress driving a long distance, great bus drivers also.
Trip Date: 2024-08-05 01:20 pm
Calgary - Marlborough Mall to Golden
Affordable, efficient
Trip Date: 2024-08-05 07:55 am
Calgary - Marlborough Mall to Kamloops
Great experience with rider express
Trip Date: 2024-08-04 07:55 am
Calgary - Marlborough Mall to Salmon Arm
Great. A woman was having a speaker phone conversation and the bus driver told to take it off speaker phone, delightful.
Trip Date: 2024-08-04 07:55 am
Calgary - Westbrook Mall to Salmon Arm
Trip Date: 2024-07-29 08:30 am
Calgary - Westbrook Mall to Salmon Arm
Awesome ride. Driver made sure we always knew what was going on and how much time we had at each stop. When we had a construction delay he let us know how many minutes we were behind. Will for sure ride again.
Trip Date: 2024-08-01 08:30 am
Salmon Arm to Vancouver
It would be nice if the drop off and pick up point in Surrey was at the King George Sky Train Station.
Trip Date: 2024-07-31 02:55 pm
Banff to Vancouver
Dear Rider-Express Team,
the trip was a little bit late, but that ist totally fine.
The drivers were very friendly even when the micropohne was making horrible noises.
What was really anoying though, is that the Wifi was so bad that i could not check in for my flight or purchase a connecting busticket.
This made my traveling after my arrival in Vancouver a lot harder than it had to be.
All the best
C. Franke
Trip Date: 2024-07-30 10:10 am
Merritt to Abbotsford
Trip Date: 2024-07-29 05:35 pm
Calgary - Westbrook Mall to Hope
The trip seems quick compared to driving it oneself. The only thing you could improve is to have the seats go back a bit more & a little more leg room. Other than that I'm pleased with the service & wouldn't hesitate to take a trip again & recommend to others. Thanks 👍
Trip Date: 2024-07-25 10:30 pm
Banff to Salmon Arm
Great experience as always with Rider Express. So glad they now have the shuttle from Salmon Arm to Kelowna. My Kelowna driver I think his name was Robin was excellent, friendly and very helpful! A bonus would be if eventually they have a charter bus to Kelowna! Was a great trip & very happy with your services and thank you all! July 21, 2024
Lisa
Trip Date: 2024-07-21 10:10 am
Calgary - Westbrook Mall to Vancouver
S+S=safe and smooth
Thanks for your service
Trip Date: 2024-07-14 10:30 pm
Calgary - Marlborough Mall to Surrey
Trip Date: 2024-05-04 07:55 am
Kamloops to Surrey
Thomas driver❤️🔥
Trip Date: 2024-04-28 04:45 pm
Kamloops to Vancouver
Trip Date: 2024-04-28 04:45 pm
Calgary - Westbrook Mall to Kamloops
Easy to get a ticket on line. The ticket is there after you give the info.
Trip Date: 2024-03-09 08:30 am
Revelstoke to Vancouver
The bus was 40 min late and I received a useless notification at the exact time of planned departure indicating it would be 20 min late (it was actually twice as long), the previous stop was 150 km away, so surely they could have sent the notification earlier so we could have waited to arrive at the stop instead of standing outside for an hour waiting. We were nearly 2 hours late arriving at the final destination and the driver didn't apologize or explain why we're were late, or even notify passengers so they could tell their pickup people to plan to be there at 11pm instead of 9pm, yet they swapped out the driver because he was timing out, which seemed disrespectful to the passengers. When he announced our arrival at the Abbotsford airport stop, which was 1.5 hours late, he wished those getting off a nice evening, rather than acknowledging how late they were arriving or apologizing for potential missed flights. Despite being way way behind schedule, the driver continued to stop and give passengers breaks.
The bus was completely full, not a single spare seat. People were very noisy having annoying conversations the entire way, I couldn't focus enough to read sure to the noise (and I'm not old!). The bathroom door didn't always close properly.
Trip Date: 2024-02-26 01:20 pm
Calgary - Marlborough Mall to Golden
Good service but really expensive
Trip Date: 2023-11-04 07:55 am
Banff to Vancouver
Thank you for the service; the trip was good. I only commented that the first driver was excellent since he drove more hours than he had been assigned since the second driver did not replace him at the correct station and the right time. Despite this situation, He continued with his perfect service.
Trip Date: 2023-10-12 12:10 am
Revelstoke to Abbotsford
I was on the bus that broke down just out of Chase BC during this incident the driver Wayne was very
Professional and passionate with the passengers. The bus had stalled out three times as he tried to continue the trip. Each time Wayne was trying to trouble shoot the issue The driver finally found a safe spot on the highway to let the passengers off the bus for some fresh air as the air conditioner was not working. During all the stops he was very informative and apologetic with us even though he was I’m sure under great stress himself. He finally informed us that if he continued driving the bus at a very slow pace he could get us to a truck stop where we were going to meet a rescue bus. He also said this way we’d save time if the rescue bus had to backtrack and we could relax and get coffee ect. He was even able to provide the time it would take us, 4 1/2 minutes per kilometre, (I enjoyed that moment of his calculation).
My overall opinion of this trip?
Wayne was very professional, kind, apologetic and understanding of his passengers. Wayne handled a stressful situation in a appreciated manner for me that was clearly not under his control
Big thank you to Wayne and his support of the Ryder Express technical supporter’s he was on the
Phone with. All though I was five hours late getting home I will always use Ryder Express for my monthly trips to work and home.
Trip Date: 2023-09-07 01:20 pm
Calgary - Westbrook Mall to Surrey
Although the bus had mechanical issues the driver was absolutely wonderful. Wayne should be commended on the way he handled the situation. He stayed calm and was able to get us to a safe spot to meet the other bus. I have travelled by bus many times and Wayne was by far the best driver I have ever had.
Trip Date: 2023-09-07 08:30 am
Kamloops to Chilliwack
Very good and safe on the time 😊
Trip Date: 2023-09-05 04:45 pm
Calgary - Westbrook Mall to Revelstoke
Very nice driver
Trip Date: 2023-09-02 08:30 am
Calgary - Westbrook Mall to Golden
What a great ride and the driver was really professional I take the Buse again
Trip Date: 2023-08-20 08:30 am
Calgary - Westbrook Mall to Kamloops
It’s always nice to have Sam as a driver. He communicates to the passengers and goes out of his way to be friendly. I use rider express frequently and whenever I’m a passenger on Sam’s bus I always feel safe and have an enjoyable ride :)
Trip Date: 2023-02-16 07:30 am
Merritt to Abbotsford
Thank you to the agent who helped me. I accidentally booked the wrong date.
Trip Date: 2023-02-13 04:30 pm
Calgary - Westbrook Mall to Salmon Arm
Our driver ron was outstanding veryknowledgeable well spoken gentleman and a excellent driver 5 stars for sure much better than grryhound i would recommend rider service to anyone was Amazing ServIce
Trip Date: 2023-01-23 07:30 am
Calgary - Westbrook Mall to Kamloops
Sam is an amazing driver and person! I had an issue with another passenger last time I rode and Sam resolved it very quickly, AND pulled me aside on this trip to check in with me. It was very comforting and genuine! I hope I have him as my driver next time :)
Trip Date: 2023-01-03 07:30 am
Calgary - Westbrook Mall to Revelstoke
Bus was on time and clean, driver was friendly and a good driver. Thanks Sam!!
Trip Date: 2022-11-04 07:30 am
Banff to Revelstoke
Everything was good, but the Wifi didn’t work.
Trip Date: 2022-10-02 09:15 am
Revelstoke to Vancouver
Trip Date: 2022-09-10 12:25 pm
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