Toronto to London Western University
I had no problems! It was a nice experience. The only thing I was confused about was the stops in London because I didn't realise there was a downtown stop too. I almost got off thinking I'd miss my stop! But I figured it out. Haha!
Trip Date: 2024-11-11 03:00 pm
Toronto to London Downtown
Great ride Comfortable seats.
Trip Date: 2024-11-09 03:00 pm
Kitchener to London Western University
Trip Date: 2024-11-06 09:10 am
Mississauga to London Downtown
Driver was extremely polite. The ride was great however, when I got to downtown London, which was supposed to be the via rail station where I was getting picked up, I was dropped off one block east of the train station due to construction. I had to walk with my small suitcase through the construction zone to get to be a via rail. In the dark. Felt a little uneasy about the whole thing as it's not the best area.
Trip Date: 2024-11-08 04:00 pm
Toronto to Kitchener
Good wifi safe trip would use again 4.5 stars for me
Trip Date: 2024-11-06 03:00 pm
Toronto to London Downtown
Departed on time. Enjoyed the ride. Good driver.
Trip Date: 2024-11-04 03:00 pm
Mississauga to London Downtown
Trip Date: 2024-11-04 08:30 am
Mississauga to London Western University
This Ryder bus service really helpful for us. The driver of the bus is also do great Job and helpful.
Trip Date: 2024-11-04 08:30 am
Kitchener to London Downtown
The bus driver is a fabulous fellow . Almost sees him every weekend.The guy always has that beautiful smile
Trip Date: 2024-11-04 09:10 am
Toronto to London Downtown
Trip Date: 2024-11-03 03:00 pm
Toronto to London Downtown
So happy to have you in London
Thank for this safe trips
Çaya beklerim🙏🏻🌺
Trip Date: 2024-11-03 03:00 pm
Toronto to Kitchener
Trip Date: 2024-11-01 03:00 pm
Kitchener to London Downtown
I left a review some time ago with constructive criticism, I definitely think this time it was a better experience, so I tried to remember what I wrote last time:
- Bus was late again, but it was not nearly as bad as the last time. I think maybe 10 minutes give or take (last time was more like 20-25 minutes late)
- I cannot comment on the washroom. I did not have to use it
- I will maintain what I wrote about the "where is the bus" feature. Riders on bus stops are going to be checking on mobile. The map starts zoomed out. Please centre it between rider location and bus location. I know it is investment, but please consider having your own mobile app
- I know it depends on demand, but I could use an earlier bus to London
4 starts this time as I think it was better overall. Had the bus been on time, it would have been 5 starts
Trip Date: 2024-10-18 09:10 am
Mississauga to London Downtown
It was a quiet and safe ride, temperature in the bus may have been a notch too high, seats are comfortable, good views and there were no noises coming from anywhere inside the cabin. Overall, an excellent trip.
Trip Date: 2024-10-27 03:45 pm
Mississauga to London Downtown
I am extremely impressed with the service provided by Rider Express.
The drivers are always very professional and the vehicles are immaculate. There is nothing that needs to be improved.
Trip Date: 2024-10-24 08:30 am
Kitchener to London Downtown
Didn’t know exactly where the bus would stop. You need a sign there in Kitchener.
Trip Date: 2024-10-24 09:10 am
Kitchener to London Downtown
All worked well, but there definitely needs to be signage (and a bench would help) in Kitchener.
Trip Date: 2024-10-24 09:10 am
Toronto to Kitchener
It arrived at Kitchener 10min late for my work.
Trip Date: 2024-10-16 07:45 am
Toronto to London Downtown
Comfortable, on time, had enough room, the driver was kind. It was an older bus though without wifi or the RiderExpress logo on the bus, but not a big deal.
Trip Date: 2024-10-14 03:00 pm
Toronto to London Downtown
Everything with the bus was great, but the 2-and-a-half unjustified hour delay was not appreciated.
Trip Date: 2024-10-12 03:00 pm
Toronto to Kitchener
Love rider express. It’s actually the only bus company we will book with. We have had problems with other companies. Never once had a problem with rider and the drivers are always very nice!!!! 👍
Trip Date: 2024-10-11 03:00 pm
Toronto to Kitchener
Trip Date: 2024-10-05 03:00 pm
Toronto to London Downtown
Comfortable seats, outlets, very kind driver
Trip Date: 2024-10-05 08:15 am
Toronto to London Downtown
Comfortable seats, outlets, very kind driver
Trip Date: 2024-10-05 08:15 am
Toronto to London Downtown
Comfortable seats, outlets, very kind driver
Trip Date: 2024-10-05 08:15 am
Mississauga to London Downtown
Trip Date: 2024-10-02 04:00 pm
Kitchener to London Downtown
Dear Team
Bus was delayed due to traffic which is unpredictable but driver was very professional and helpful.
Thank you.
Trip Date: 2024-10-02 09:10 am
Toronto to London Western University
Trip Date: 2024-10-01 07:45 am
Toronto to London Downtown
Always a pleasure to ride with you, o have tried many agencies and so far this is my best, the driver is so great
Thanks very much
Please provide service to Montreal also will love it
Trip Date: 2024-09-28 08:15 am
Toronto to London Downtown
Great experience, great trip, it would be convenient if stops were announced by name or even better if the name of the next stop is posted on the screen before the stop. Not everyone is from Ontario and may not know the area, announcing the stop creates comfort and lessen anxiety of missing the stop.
Thank you for a great trip 🙂
Trip Date: 2024-09-28 08:15 am
Mississauga to London Western University
Trip Date: 2024-09-25 04:00 pm
Toronto to London Downtown
My name is L.... Recently, I have been travelling often between Ottawa and London ON. I would like to thank the driver of line Toronto-London, Mr. Ersin. Ersin's approach is very kind and generous. In addition, his drive is very calm, steady, and safe. I am deeply thankful for that. All good wishes, L....
Trip Date: 2024-09-23 03:00 pm
Toronto to London Western University
It is always a pleasure to take a Rider Express bus. I travel frequently from Toronto to London and back, and I would always choose Rider
Express out of all the options. When I don't, it's only because I have to be in London before your earliest bus, or stay later than your last bus. I enjoy having complete confidence in the driver (Arsin), who is very friendly and respectful as well as very skilled at his job.
Trip Date: 2024-09-23 07:45 am
Toronto to London Downtown
The bus driver is excellent!
He cares about the passengers!
He would adjust the air conditioner for the needs of us.
And he always wears a smile on his face and takes the initiative to help with the luggages.
Trip Date: 2024-09-21 03:00 pm
Toronto to Kitchener
Trip Date: 2024-09-20 07:45 am
Kitchener to London Downtown
I have been taking this trip since January. This is what I have noticed:
1) The bus is usually late. This particular time, I think, it was about 20 minutes late. At least, the emails notifying riders of delays do give some piece of mind
2) There is a lot of confusion about where the bus stops. I have had to clarify this to new fellow riders almost every single time. Those that book through Busbud, for example, do not seem to receive the PDF ticket with all the links
3) About the Bus Status and Location:
- Riders that book through Busbud do not seem to receive the PDF ticket with all the links, so they do not know this exists
- It should default to being zoomed in to the bus current location and the next stop instead of all the way out. Most people using this feature are going to be on one of the bus stops on mobile, so having to zoom in every single time is annoying
- It should refresh on an interval instead of having the rider to refresh the whole page, which makes us having to zoom in again (see previous point)
4) This is probably the hardest thing to get right, but I have to say it: the bus washroom has always been filthy and unsanitary. I am male and I can 'work around the issue', but female riders probably find the washroom unusable
5) I would appreciate a trip from Kitchener to London downtown earlier, but I reckon it is all about demand
Trip Date: 2024-09-17 09:10 am
Toronto to Kitchener
Buses are good, thank you for the quality but about pickup spot in Kitchener your company should put a sign too, there is just GO signs now !!!
Trip Date: 2024-09-17 07:45 am
Toronto to London Downtown
Trip Date: 2024-09-16 03:00 pm
Kitchener to London Downtown
Always a good time riding, rider express.
The guy always driving from London to Kitchener or vice versa.. great driver, friendly guy
Trip Date: 2024-09-16 09:10 am
Toronto to London Western University
Trip Date: 2024-09-16 07:45 am
Toronto to Kitchener
very excellent bus. good driver. The only thing that was disconcerting was I don’t like it when drivers are on the phone the entire entire time. I know that it’s hands-free, S a licensed class 4 Driver myself which is a chauffeurs license - you’re still distracted … as well it is annoying hearing someone talk on the phone the entire time as well, but more a safety factor.
Trip Date: 2024-09-15 08:15 am
Toronto to London Western University
Trip Date: 2024-09-14 08:15 am
Kitchener to London Western University
You should send a notification if the destination stop has changed. The stop address on my ticket was not where I was dropped off. Please consider sending notifications for all changes.
Trip Date: 2024-09-13 04:50 pm
Mississauga to London Downtown
Everything was great, except there was a half hour delay
Trip Date: 2024-09-12 04:00 pm
Kitchener to London Downtown
ride was fine but it was 10 minutes late, and there was no warning.
Trip Date: 2024-09-10 09:10 am
Toronto to London Western University
The Rider Express bus is more comfortable than most intercity buses, and the driver is always professional but friendly, and remembers the passengers. All in all a very pleasant experience.
Trip Date: 2024-09-09 07:45 am
Kitchener to London Downtown
Amazing timely service with clean and comfortable bus
Trip Date: 2024-09-08 09:30 am
Toronto to Kitchener
Trip Date: 2024-09-08 08:15 am
Toronto to London Downtown
Late leaving, but on time getting home. Clean, plug and internet. Good value. Thanks.
Trip Date: 2024-09-02 03:00 pm
Mississauga to London Downtown
Polite and courteous driver.
Comfortable ride.
Trip Date: 2024-09-03 08:30 am
Mississauga to London Western University
I m using Rider since last September and I like the service, the only request is ,
I live in milton and every time my parents has to drive all the way from milton west end to mississauga, it is around 40 minutes drive.
Is there any possibility to have a stop at hwy 25 and 401 carpool and Go bus lot.
There are many students travelling to London from milton and no go bus service there .
Trip Date: 2024-09-03 04:00 pm
Toronto to London Downtown
Left on time. Arrived on time. Good driver. Comfortable leather seats. Overall very positive experience.
Trip Date: 2024-08-30 07:45 am
Toronto to London Western University
Trip Date: 2024-08-31 08:15 am
Toronto to London Downtown
Trip Date: 2024-08-30 03:00 pm
Toronto to London Downtown
It was on time. Less packed. The driver is amazing, polite and professional. The ride has very few stops so its faster. There is no reason to not like it.
Trip Date: 2024-08-30 07:45 am
Mississauga to London Downtown
No complaints about my experience with Rider. Use Rider regularly to and from Mississauga. Driver very friendly and focused. Wish there was a bus shelter at the Bancroft Rd. Pick up/drop off location.
Trip Date: 2024-08-28 08:30 am
Toronto to Kitchener
Trip Date: 2024-08-24 03:00 pm
Mississauga to London Downtown
Trip Date: 2024-08-26 04:00 pm
Kitchener to London Downtown
Hey, i am a frequent traveller in this rider express bus and i always found it very comfortable. But this time, i felt very uncomfortable as there was a sound that can be heard at some times which was very annoying. Also felt hot inside the bus while travelling this time. I am looking forward to consider this.
Trip Date: 2024-08-22 09:10 am
Kitchener to London Downtown
It’s was perfect ride.
Trip Date: 2024-08-22 09:10 am
Mississauga to London Western University
Trip Date: 2024-08-21 08:30 am
Kitchener to London Downtown
Dear Team
Bus was five minutes late but the driver still made it almost on-time. Bus was clean and he was very professional and decent and helpful to everyone.
Trip Date: 2024-08-21 09:10 am
Toronto to London Downtown
Trip Date: 2024-08-19 03:00 pm
Mississauga to London Western University
Great service! Thank you!
Trip Date: 2024-08-15 08:30 am
Toronto to London Downtown
Trip Date: 2024-08-12 03:00 pm
Toronto to London Western University
Comfortable Journey, Thanks for great service
Trip Date: 2024-08-10 08:15 am
Toronto to London Downtown
Only complaint.. I wish you offer more service to and from London and Toronto
Trip Date: 2024-08-06 03:00 pm
Toronto to London Western University
Driver was great!! Above and beyond customer service, would recommend this bus trip.
Trip Date: 2024-08-05 03:00 pm
Mississauga to London Western University
Trip Date: 2024-08-01 04:00 pm
Mississauga to London Downtown
Please start bus service from London to Toronto early morning from 4:00am
Lots of people need that
Trip Date: 2024-07-31 03:45 pm
Kitchener to London Downtown
Dear Team
Driver was pleasant and tried his best to make it on time in the morning and evening ofcourse he reached Kitchener early. Bus was clean. Was able to reach home on time.
Thank you.
Trip Date: 2024-07-31 09:00 am
Mississauga to London Western University
Trip Date: 2024-07-29 08:30 am
Mississauga to London Western University
Trip Date: 2024-07-24 08:30 am
Toronto to Kitchener
I enjoyed my journey very much. The driver was always smiling and helpful!
Trip Date: 2024-07-05 07:45 am
Toronto to Kitchener
Not on time!
Trip Date: 2024-04-09 03:00 pm
Mississauga to London Downtown
It was a smooth ride. Got to London in good time. Much better than I thought
Trip Date: 2024-02-10 09:05 am
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